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  #361  
Old Apr 15 2023, 08:21 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by bbarksda View Post
Mary, I closed out all instances and restarted. Still can't see any teams. I am getting the same message you get before Saturdays that I am awaiting for teams to be determined. Hope that helps.
Bill
Hi Bill

Im answered you in the post just above your last one in this link:
http://r1.slashkey.com/forum/showthr...02#post6541402
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  #362  
Old Apr 20 2023, 12:23 AM
Palmarina Palmarina is offline
 
Join Date: Aug 15 2009
Location: Belgium
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Hi, for this week's NCC the Travel Supplies Factory does not appear in my NCC manager screen. The factory is on farm nr 19. Can someone please clear my data?
Thanks in advance!

USER ID number is: 1145656868
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Last edited by Palmarina; Apr 20 2023 at 12:28 AM. Reason: add information
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  #363  
Old Apr 20 2023, 05:44 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Palmarina View Post
Hi, for this week's NCC the Travel Supplies Factory does not appear in my NCC manager screen. The factory is on farm nr 19. Can someone please clear my data?
Thanks in advance!

USER ID number is: 1145656868
Hi Palmarina,

Thank you for your ID. Our apologises for the wait for help.

I have cleaned your NCC. Please close the game if you have it open, reopen it and see if the Travel Supplies Factory is now showing up in your NCC. If it is start one batch and make sure you got some points before you start more batches.
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  #364  
Old Apr 20 2023, 05:55 AM
Palmarina Palmarina is offline
 
Join Date: Aug 15 2009
Location: Belgium
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Hi Tiger, thank you very much for your help! Problem solved!
Thanks!!! Have a nice day


Quote:
Originally Posted by Tiger View Post
Hi Palmarina,

Thank you for your ID. Our apologises for the wait for help.

I have cleaned your NCC. Please close the game if you have it open, reopen it and see if the Travel Supplies Factory is now showing up in your NCC. If it is start one batch and make sure you got some points before you start more batches.
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  #365  
Old Apr 20 2023, 08:30 AM
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Tiger Tiger is offline
 
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Originally Posted by Palmarina View Post
Hi Tiger, thank you very much for your help! Problem solved!
Thanks!!! Have a nice day
Wonderful, thank you for coming back to let us know! Have a great day too
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  #366  
Old May 11 2023, 12:25 AM
Palmarina Palmarina is offline
 
Join Date: Aug 15 2009
Location: Belgium
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Hi, I think I have a problem with my NCC.
I ended on first place, claimed my rewards and got only 1 FC. I thought it should be 2 FC.
Can someone have a look at this please?
I was working in the old FB-version.

USER ID number is: 1145656868 Build No: 474

Thanks in advance for any advice or help.
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  #367  
Old May 11 2023, 06:14 AM
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Tiger Tiger is offline
 
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Quote:
Originally Posted by Palmarina View Post
Hi, I think I have a problem with my NCC.
I ended on first place, claimed my rewards and got only 1 FC. I thought it should be 2 FC.
Can someone have a look at this please?
I was working in the old FB-version.

USER ID number is: 1145656868 Build No: 474

Thanks in advance for any advice or help.
Hi Palmarina,

I have just checked several farmers who earned the 1st place and posted to Facebook, they have received the correct amount of 2FC.

At the time of this post your data is showing that you earned 2nd place and 1FC claimed.

Did you post your NCC reward when you earned it? Have a look and see if it is saying you earned 1st or 2nd place.
You could also ask a friend to check the Other Wall Requests page and see if your reward there is showing 1spt place or 2nd.

.
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  #368  
Old May 11 2023, 07:41 AM
Palmarina Palmarina is offline
 
Join Date: Aug 15 2009
Location: Belgium
Posts: 299
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Edit:
Hi Tiger, I asked 3 neighbours to check on their wall. I am not listed there they said!!! That is odd.
I am sure I was first and got only 1 FC at the moment I clicked the button to claim my reward.
I can't prove this, what now? Should I contact the helpdesk?



Hi Tiger, I will ask a neighbour to check this on her wall.
I didn't post it on my FB-timeline. I never do that because I don't see the benefit of it. So as soon as I receive her answer I'll reply here.

Quote:
Originally Posted by Tiger View Post
Hi Palmarina,

I have just checked several farmers who earned the 1st place and posted to Facebook, they have received the correct amount of 2FC.

At the time of this post your data is showing that you earned 2nd place and 1FC claimed.

Did you post your NCC reward when you earned it? Have a look and see if it is saying you earned 1st or 2nd place.
You could also ask a friend to check the Other Wall Requests page and see if your reward there is showing 1spt place or 2nd.

.
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Last edited by Palmarina; May 11 2023 at 08:14 AM.
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  #369  
Old May 11 2023, 08:25 AM
Palmarina Palmarina is offline
 
Join Date: Aug 15 2009
Location: Belgium
Posts: 299
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Hi, I already reported this with the helpdesk.
I hope they can see it went wrong.


Quote:
Originally Posted by Palmarina View Post
Edit:
Hi Tiger, I asked 3 neighbours to check on their wall. I am not listed there they said!!! That is odd.
I am sure I was first and got only 1 FC at the moment I clicked the button to claim my reward.
I can't prove this, what now? Should I contact the helpdesk?



Hi Tiger, I will ask a neighbour to check this on her wall.
I didn't post it on my FB-timeline. I never do that because I don't see the benefit of it. So as soon as I receive her answer I'll reply here.
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  #370  
Old May 11 2023, 09:16 PM
texans texans is offline
 
Join Date: Aug 22 2012
Posts: 121
Default NCC problems

Hello, my friend is experiencing a problem when opens NCC. She is getting a error message that pops up and states "ERROR Saving Data Error XLINK Click to retry or red x to reload"
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add faciities in contest, disable ncc, enable ncc, facilities in contest, missing in ncc, ncc, ncc rewards, neighborhood chain, neighborhood contest

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