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  #2541  
Old Jan 21 2021, 07:17 AM
John W. Reintsma John W. Reintsma is offline
 
Join Date: Nov 29 2009
Posts: 8
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My # 1187738769, screen is green, Info MemoryStats: WebGL1.0 WebGL mem: 28/256 MB Video mem:
  #2542  
Old Jan 21 2021, 07:26 AM
Sharon Bland Sharon Bland is offline
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Join Date: Oct 15 2011
Posts: 6
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When I get on Farm Town the black page with the white cube still appears. Sometimes I can get to my farm after several tries, but like this morning I cannot get on at all.
  #2543  
Old Jan 21 2021, 07:38 AM
sunnyray1959@gmail.com sunnyray1959@gmail.com is offline
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Default farmtown issue

1038316935 black screen 2021-01-21 13:37:33.796 INFOCheckpoint-B-000 - Initialized
2021-01-21 13:37:33.796 LOGFT Client Services Inited.
2021-01-21 13:37:33.815 LOGSessionId: 210837
Browser: Blink: Mozilla/5.0 (Macintosh; Intel Mac OS X 11_1_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.96 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Apple
GPU-Renderer: Apple M1
  #2544  
Old Jan 21 2021, 07:38 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by John W. Reintsma View Post
My # 1187738769, screen is green, Info MemoryStats: WebGL1.0 WebGL mem: 28/256 MB Video mem:
Hi John,

Thank you for your information, please also check on the following:

Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be. With windows computers, you can usually check for those by just typing update in the search box bottom left of your screen and then you'll see something like search for updates which you can click on and then follow the instructions.

When or if you have done those please click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with your browsers. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

When those are done, try loading the game. Wait at least 5 minutes. First load can be very slow when using an older computer.

If it still won't load your farms at all, so that you can show and see things like your crops an trees etc on them, please check if the information you have already supplied is any different. If it is please list the new information and also the LAST checkpoint in the under the console if you can see it.
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  #2545  
Old Jan 21 2021, 07:39 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Sharon Bland View Post
When I get on Farm Town the black page with the white cube still appears. Sometimes I can get to my farm after several tries, but like this morning I cannot get on at all.
Hi Sharon,

Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be. With windows computers, you can usually check for those by just typing update in the search box bottom left of your screen and then you'll see something like search for updates which you can click on and then follow the instructions.

When or if you have done those please click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with your browsers. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

When those are done, try loading the game. Wait at least 5 minutes. First load can be very slow when using an older computer.

If it still won't load your farms at all, so that you can show and see things like your crops an trees etc on them, That's when you need to scroll further down the post to Persistent Loading Issues and follow the instructions under that heading to get the 3 items the developers need from you so that you can post them here.
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  #2546  
Old Jan 21 2021, 07:47 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,366
Default

Quote:
Originally Posted by sunnyray1959@gmail.com View Post
1038316935 black screen 2021-01-21 13:37:33.796 INFOCheckpoint-B-000 - Initialized
2021-01-21 13:37:33.796 LOGFT Client Services Inited.
2021-01-21 13:37:33.815 LOGSessionId: 210837
Browser: Blink: Mozilla/5.0 (Macintosh; Intel Mac OS X 11_1_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.96 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Apple
GPU-Renderer: Apple M1
Hi sunnyray,

If you are a Mac user, please try Opera, those that have had difficulties with other browsers have had success with Opera.

If Opera won't load the game either, please also check that you've done any updates to your computer.

When those are done, please also click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with the browsers you are using. Your WebGL is showing enabled in your information so you don't need to run that test again, unless you try another browser. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

If after doing those the information you've already supplied changes, please list those so we can move you posts to the closed thread that the developers want them in.
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  #2547  
Old Jan 21 2021, 07:53 AM
Sharon Bland Sharon Bland is offline
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Join Date: Oct 15 2011
Posts: 6
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If the new web site will not open Farm town what can i do?
  #2548  
Old Jan 21 2021, 08:10 AM
OldEl OldEl is offline
 
Join Date: Feb 13 2015
Posts: 8
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1219921609 Not loading at all this morning.
  #2549  
Old Jan 21 2021, 08:11 AM
OldEl OldEl is offline
 
Join Date: Feb 13 2015
Posts: 8
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1219921609 I had refreshed & refreshed and it HADN'T loaded but when I went back after reporting it the game is now loading.
  #2550  
Old Jan 21 2021, 08:19 AM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
Posts: 14,822
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Quote:
Originally Posted by Sharon Bland View Post
If the new web site will not open Farm town what can i do?
Hi Saron Bland

You were responded in the following link:

http://r1.slashkey.com/forum/showthr...70#post6419370
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