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  #2131  
Old Sep 25 2021, 10:09 PM
wnnrgn wnnrgn is offline
 
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Default unable to purchase fc

id #100000581802338--I cannot buy farm cash has has been this way for a long time I have done everything everyone says to do still can't buy so what do I need to but fc--the message always says something went wrong I would like for someone to tell me something that works and what kind of card do I need to buy fc---really would like an answer soon as I had several quests I can't complete because of this issue--HELP
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  #2132  
Old Sep 25 2021, 10:18 PM
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Taz D Taz D is offline
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Originally Posted by wnnrgn View Post
id #100000581802338--I cannot buy farm cash has has been this way for a long time I have done everything everyone says to do still can't buy so what do I need to but fc--the message always says something went wrong I would like for someone to tell me something that works and what kind of card do I need to buy fc---really would like an answer soon as I had several quests I can't complete because of this issue--HELP
Hi Wnnrgn,
I moved your post to the subject thread about farm cash.

Purchasing farm cash is done through Facebook. Farm Town has no control over that purchase.

You need to go to your Facebook settings and click on Facebook Pay. There you can set the card you want to use if they accept it. There is a Help section in that where they can tell you what type of cards they accept.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2133  
Old Sep 27 2021, 02:48 AM
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crazy old will crazy old will is offline
 
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Default Farm cash

I just tried to get some on my english bank and spanish bank and they are both address in england and there is no tab to but them, can you add the UK or Great Britian. I live in Spain so I cannot get any
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  #2134  
Old Sep 27 2021, 06:36 AM
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Tiger Tiger is offline
 
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Originally Posted by crazy old will View Post
I just tried to get some on my english bank and spanish bank and they are both address in england and there is no tab to but them, can you add the UK or Great Britian. I live in Spain so I cannot get any
Hi crazy old will,

You have no Buy Cash tab at the top of your game screen?
What is your Facebook language set to? If it's not set to English, have you tried setting it to that? My Facebook Language is set to English (UK) and I can see the Buy Cash tab.

Please also check the following:

Go to your Facebook settings, scroll down to Facebook pay and you should be able to manage any payment methods you already have and see what payment methods Facebook will allow.

Please also make sure that you are loading the game from either the Play FarmTown button at the top of the forum or the Facebook Farm Town book mark at the left side of Facebook.
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  #2135  
Old Sep 28 2021, 10:07 AM
Muffie1943 Muffie1943 is offline
 
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Trying to purchase farm cash and screen turns dark and freezes - HELP
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  #2136  
Old Sep 28 2021, 10:23 AM
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Taz D Taz D is offline
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Originally Posted by Muffie1943 View Post
Trying to purchase farm cash and screen turns dark and freezes - HELP
Hi Muffie,
When is it freezing? The first screen where you choose the amount or when you click to buy and the pop up opens?

If it is the pop up please make sure you have cookies and pop ups allowed by the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


You may need to clear the cookies in that browser to allow a new one for Facebook who does the Farm Cash purchases.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Sep 28 2021 at 10:35 AM.
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  #2137  
Old Oct 22 2021, 09:36 PM
liza1214 liza1214 is offline
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hi
i am unable to purchase farm cash
i click on the buy farm cash it goes to the right screen then i click on amount i want and i agree terms then buy but instead of going to the next screen the screen goes clouded and wont move
many thanks for any help
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  #2138  
Old Oct 22 2021, 09:53 PM
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Taz D Taz D is offline
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Originally Posted by liza1214 View Post
hi
i am unable to purchase farm cash
i click on the buy farm cash it goes to the right screen then i click on amount i want and i agree terms then buy but instead of going to the next screen the screen goes clouded and wont move
many thanks for any help
Hi Liza,
I moved your post to the Help & Support subject thread about farm cash.
The next pop up for buying is from Facebook as they handle all purchases of farm cash.
Please go to your Facebook settings and click on Facebook Pay in the left column. There you need to add a Payment Method. Then you can try again to purchase Farm Cash.
If it still does not bring up the pop up then try clearing your browser cache and see if that will let it show as they did make some changes to the way that pop up shows. Instructions are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


Your game will load slower the first time as all the graphics have to be downloaded again.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2139  
Old Oct 23 2021, 12:38 AM
BarbLH BarbLH is offline
 
Join Date: Aug 03 2009
Posts: 150
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I'm having trouble buying FarmCash. I have tried clicking on the FarmCash icon in the game & also the BUY CASH tab. I select the FarmCash (250), then I check next to "I agree...etc." When I click BUY the entire screen goes gray but nothing happens after that. Please advise. Thanks for your help.
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  #2140  
Old Oct 23 2021, 12:50 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by BarbLH View Post
I'm having trouble buying FarmCash. I have tried clicking on the FarmCash icon in the game & also the BUY CASH tab. I select the FarmCash (250), then I check next to "I agree...etc." When I click BUY the entire screen goes gray but nothing happens after that. Please advise. Thanks for your help.
Hi BarbLH,
I moved your post to the Help & Support subject thread about farm cash.
The next pop up for buying is from Facebook as they handle all purchases of farm cash.
Please go to your Facebook settings and click on Facebook Pay in the left column. There you need to add a Payment Method. Then you can try again to purchase Farm Cash.


Make sure you have pop ups and cookies allowed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


If it still does not bring up the pop up then try clearing your browser cache and see if that will let it show as they did make some changes to the way that pop up shows. Instructions are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


I just tried it and it is working for me.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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buy cash, buy fc, can't buy fc, can't purchase fc, coins, farm cash, missing coins, missing farm cash, missing fc, purchase farm cash

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