HTML5/WebGL: Game Not loading or frequent crashes

[Tiger]

We are aware that Facebook is down in several countries today which means you won't be able to play Farm Town until it's back up.
This does seem to be spreading to even more countries at the moment.
I am sorry but we have no control over this at all.
All anyone can do is wait it out and hope Facebook find the problem that caused it and fix it as soon as possible.

[Tiger]

Originally Posted by TinaMeyers

HI Raul, Taz and programers. my farm id is 1354435310 my name is Tina Showalter Alton-Meyers. email is [mod edit: email removed for safety]
After this last update my computer is locking up when trying to work SN, trying to go back to my farm, refreshing of any kind. on the address line it looks like it is trying to load but just stalls and locks the entire computer up. I literally have to push the off button and start all over. I have a iMac system, Processor :3.4 GHz Quad-Core Intel Core i5. Memory 8 GB 2400 MHz DDR4. Graphics Radeon Pro 570 4 GB. I don't know if that is enough to run the game but was fine till this last upgrade. Please advise what I should do. I have cleared memory cache, History and turn my computer off every night. Thanks Tina

Hi Tina,

I have removed your email address for safety, please do not post it on an open forum.
There isn't much we can do right now as Facebook is down in many countries and it seems to be spreading.
If you see this reply and yours is down as well now, see if you get the same problem when Facebook is back up.

[aussie janet]

GPU-Renderer: ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.100.9864)
2021-10-05 07:38:24.088 ERRORwasm streaming compile failed: CompileError: WebAssembly.instantiateStreaming(): unexpected end of stream @+30113143
2021-10-05 07:38:24.090 ERRORfalling back to ArrayBuffer instantiation
2021-10-05 07:38:24.247 ERRORfailed to asynchronously prepare wasm: CompileError: WebAssembly.instantiate(): expected 35801956 bytes, fell off end @+836727
2021-10-05 07:38:24.248 LOG{}
2021-10-05 07:38:24.250 ERROR{}
THIS IS WHAT COMES UP WHEN I TRY TO GET INTO FARMTOWN
I have Java updated, web gl supported, cleaned cache daily, This has only came on since yesterday

[Tiger]

Originally Posted by aussie janet

GPU-Renderer: ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.100.9864)
2021-10-05 07:38:24.088 ERRORwasm streaming compile failed: CompileError: WebAssembly.instantiateStreaming(): unexpected end of stream @+30113143
2021-10-05 07:38:24.090 ERRORfalling back to ArrayBuffer instantiation
2021-10-05 07:38:24.247 ERRORfailed to asynchronously prepare wasm: CompileError: WebAssembly.instantiate(): expected 35801956 bytes, fell off end @+836727
2021-10-05 07:38:24.248 LOG{}
2021-10-05 07:38:24.250 ERROR{}
THIS IS WHAT COMES UP WHEN I TRY TO GET INTO FARMTOWN
I have Java updated, web gl supported, cleaned cache daily, This has only came on since yesterday

Hi aussie janet,

I have moved your post to the thread about issues loading the game.

After you cleared caches, did you also close the browser and/or reboot your computer after doing them?

If you are clearing browser caches daily then after doing them first load of FT will be slower. You have everything showing in your preferences so that is quite a lot to load. I've temporarily turned off things like crops trees, facilities for you so you have less to load when you next try.

When you can load the game, try not to show everything at once and as you are using compressed graphics I suggest that you also remove the check mark for Highlight Fertilized Crops as that may not be helping you with loading issues and could be slowing you down.

If those haven't helped please also check for any updates on your computer and do them, also check if your browser needs updating and if there are any extensions added and enabled in your browser disable them while you try to load the game. If the browser has updated please try relaunching it and if that doesn't help try rebooting your computer.

[OrcaLinda]

I have another emedded problem again. please fix

[Taz D]

Originally Posted by OrcaLinda

I have another emedded problem again. please fix

Hi OrkaLinda,
I moved your post to the subject thread about this.
When this happens we need to know what you were doing when it happened or there isn't anything the developers can even look at to see if there is something they can do.
The only thing I can tell you is to do as you were asked to do when you previously posted about this. That answer to your first post about this is in the following link:
http://www.slashkey.com/forum/showpo...postcount=4253

[Janet Greene]

Good afternoon
When I go into the opening page U-75 comes up when it is loading and it is very slow.
Once I get into the game it is still very slow ...
Help please

[marymarcel]

Originally Posted by Janet Greene

Good afternoon
When I go into the opening page U-75 comes up when it is loading and it is very slow.
Once I get into the game it is still very slow ...
Help please

Hi Janet Greene

I moved your post to the thread for HTML5.

Please check if your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

If you have to do any update, then restart your computer after doing it.

Also, you can reset your router/modem for a minute a see if that helps you.

In the first post, first page of this thread, you have the specifications needed for your computer and other suggestions for you to try.

I had a look at your data and you had all items showing up for your farms (crops, tools, trees etc) so I hid them temporaly to help you to load the farms.
Then you can show them again clicking in your preferences, the wrench.

[Fuzzy Focus]

User ID 1245312073
U-57
2021-10-07 05:14:29.946 INFOCheckpoint-B-000 - Initialized
2021-10-07 05:14:29.949 LOGFT Client Services Inited.
2021-10-07 05:14:34.953 LOGSessionId: 9070014
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.71 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Google)
GPU-Renderer: ANGLE (Google, Vulkan 1.2.0 (SwiftShader Device (Subzero) (0x0000C0DE)), SwiftShader driver-5.0.0)
2021-10-07 05:15:06.091 LOGLoading player data from data.unity3d
2021-10-07 05:15:06.105 LOGInitialize engine version: 2020.2.5f1 (e2c53f129de5)
2021-10-07 05:15:06.112 LOGCreating WebGL 2.0 context.
2021-10-07 05:15:06.806 LOGRenderer: WebKit WebGL
2021-10-07 05:15:06.811 LOGVendor: WebKit
2021-10-07 05:15:06.816 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2021-10-07 05:15:06.822 LOGGLES: 3
2021-10-07 05:15:06.924 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 45222624
2021-10-07 05:15:37.499 INFOStats: WebGL 2.0 WebGL Mem: 46/128 MB Managed Mem: 26 MB Unity Mem: 20 MB Video Mem: 512 MB
2021-10-07 05:15:40.064 LOGInput Manager initialize...
2021-10-07 05:15:40.079 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 10/21/31/128 MB
2021-10-07 05:15:40.543 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 10/22/32/128 MB
2021-10-07 05:15:40.617 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 10/22/32/128 MB
2021-10-07 05:15:47.950 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 11/23/35/128 MB
2021-10-07 05:15:48.053 INFOCheckpoint-U-34 - Init Local Storage - Mem: 11/23/35/128 MB
2021-10-07 05:15:48.179 INFOCheckpoint-U-35 - Init FlashVars - Mem: 11/23/35/128 MB
2021-10-07 05:15:49.889 INFOCheckpoint-U-40 - Init HUD - Mem: 12/23/35/128 MB
2021-10-07 05:15:55.689 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 18/31/50/128 MB
2021-10-07 05:15:55.846 INFOCheckpoint-U-50 - Processing Params - Mem: 18/31/50/128 MB
2021-10-07 05:15:58.100 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 19/31/51/256 MB
2021-10-07 05:15:58.432 INFOCheckpoint-U-52 - Init Preferences - Mem: 20/31/52/256 MB
2021-10-07 05:15:58.460 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 20/31/52/256 MB
2021-10-07 05:16:00.771 INFOCheckpoint-U-54 - Init Engine - Mem: 18/30/48/256 MB
2021-10-07 05:16:01.041 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 18/30/48/256 MB
2021-10-07 05:16:01.145 LOGUsing Facebook Unity SDK v8.1.1 with FBJSSDK/v8.0 FBUnityWebGL/8.1.1
2021-10-07 05:16:15.737 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 69/35/104/256 MB
2021-10-07 05:16:27.237 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 86/31/117/256 MB
2021-10-07 05:16:29.278 WARNWARNING: Url_Loader.Load_Error - https://cdn.slashkey.com/flash/farm/...s/trophies.xml - Unknown Error
2021-10-07 05:16:31.507 WARNWARNING: Url_Loader.Load_Error - https://cdn.slashkey.com/flash/farm/...fs/dialogs.xml - Unknown Error
2021-10-07 05:16:38.322 WARNWARNING: Url_Loader.Load_Error - https://cdn.slashkey.com/flash/farm/...fs/dialogs.xml - Unknown Error
2021-10-07 05:16:45.709 WARNWARNING: Url_Loader.Load_Error - https://cdn.slashkey.com/flash/farm/...characters.xml - Unknown Error
2021-10-07 05:16:45.748 ERRORArgumentNullException: Value cannot be null.
Parameter name: s
at System.IO.StringReader..ctor (System.String s) [0x00000] in <00000000000000000000000000000000>:0

[Tiger]

Originally Posted by Fuzzy Focus

User ID 1245312073
U-57
2021-10-07 05:14:29.946 INFOCheckpoint-B-000 - Initialized
2021-10-07 05:14:29.949 LOGFT Client Services Inited.
2021-10-07 05:14:34.953 LOGSessionId: 9070014
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.71 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Google)
GPU-Renderer: ANGLE (Google, Vulkan 1.2.0 (SwiftShader Device (Subzero) (0x0000C0DE)), SwiftShader driver-5.0.0)
2021-10-07 05:15:06.091 LOGLoading player data from data.unity3d
2021-10-07 05:15:06.105 LOGInitialize engine version: 2020.2.5f1 (e2c53f129de5)
2021-10-07 05:15:06.112 LOGCreating WebGL 2.0 context.
2021-10-07 05:15:06.806 LOGRenderer: WebKit WebGL
2021-10-07 05:15:06.811 LOGVendor: WebKit
2021-10-07 05:15:06.816 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2021-10-07 05:15:06.822 LOGGLES: 3
2021-10-07 05:15:06.924 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 45222624
2021-10-07 05:15:37.499 INFOStats: WebGL 2.0 WebGL Mem: 46/128 MB Managed Mem: 26 MB Unity Mem: 20 MB Video Mem: 512 MB
2021-10-07 05:15:40.064 LOGInput Manager initialize...
2021-10-07 05:15:40.079 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 10/21/31/128 MB
2021-10-07 05:15:40.543 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 10/22/32/128 MB
2021-10-07 05:15:40.617 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 10/22/32/128 MB
2021-10-07 05:15:47.950 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 11/23/35/128 MB
2021-10-07 05:15:48.053 INFOCheckpoint-U-34 - Init Local Storage - Mem: 11/23/35/128 MB
2021-10-07 05:15:48.179 INFOCheckpoint-U-35 - Init FlashVars - Mem: 11/23/35/128 MB
2021-10-07 05:15:49.889 INFOCheckpoint-U-40 - Init HUD - Mem: 12/23/35/128 MB
2021-10-07 05:15:55.689 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 18/31/50/128 MB
2021-10-07 05:15:55.846 INFOCheckpoint-U-50 - Processing Params - Mem: 18/31/50/128 MB
2021-10-07 05:15:58.100 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 19/31/51/256 MB
2021-10-07 05:15:58.432 INFOCheckpoint-U-52 - Init Preferences - Mem: 20/31/52/256 MB
2021-10-07 05:15:58.460 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 20/31/52/256 MB
2021-10-07 05:16:00.771 INFOCheckpoint-U-54 - Init Engine - Mem: 18/30/48/256 MB
2021-10-07 05:16:01.041 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 18/30/48/256 MB
2021-10-07 05:16:01.145 LOGUsing Facebook Unity SDK v8.1.1 with FBJSSDK/v8.0 FBUnityWebGL/8.1.1
2021-10-07 05:16:15.737 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 69/35/104/256 MB
2021-10-07 05:16:27.237 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 86/31/117/256 MB
2021-10-07 05:16:29.278 WARNWARNING: Url_Loader.Load_Error - https://cdn.slashkey.com/flash/farm/...s/trophies.xml - Unknown Error
2021-10-07 05:16:31.507 WARNWARNING: Url_Loader.Load_Error - https://cdn.slashkey.com/flash/farm/...fs/dialogs.xml - Unknown Error
2021-10-07 05:16:38.322 WARNWARNING: Url_Loader.Load_Error - https://cdn.slashkey.com/flash/farm/...fs/dialogs.xml - Unknown Error
2021-10-07 05:16:45.709 WARNWARNING: Url_Loader.Load_Error - https://cdn.slashkey.com/flash/farm/...characters.xml - Unknown Error
2021-10-07 05:16:45.748 ERRORArgumentNullException: Value cannot be null.
Parameter name: s
at System.IO.StringReader..ctor (System.String s) [0x00000] in <00000000000000000000000000000000>:0

Hi Fuzzy Focus,

I have moved your post to the thread about loading issues. Please go to the first post on page 1 of this thread and run through all the steps in that post.

Looking at the first few lines of the information you've supplied it looks like you are using Google Switftshader rather than enabling Hardware Acceleration in Chrome which could be what is causing you problems.