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Old May 04 2013, 08:43 AM
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Tiger Tiger is offline
 
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Default Block Unblock - Ignore Unignore

BLOCK/IGNORE/REPORT
When should I use them and what for?


Blocking/Reporting will not end the job you hired someone to do in Farm Town!!


There several ways to block/ignore or report in Farm Town, these methods are not for blocking or reporting a member or a post in the forum:
  • Via the avatar menu if you can see them, to be able to click on their avatar.
  • Via the ignore/report icons that show up in various areas of the game, like to the left of the chat boxes at the markets/inn/on a farm, or via the icons showing on received in game messages.
  • Make sure you know you are clicking on the CORRECT icon for why you want to block/ignore/report someone.

    You are expected to use your common sense when someone may be disagreeing with you or may be being offensive. Continuing to argue or retaliate in any way does not help to resolve things, very often all that does is escalates the problem and more users then get involved, offended and angry.

  • Reporting users for no valid reason can get the reporting user a ban.

    These methods do not block a user in the forum. If you know their username for the forum and wish to block them in the forum so that you don't see their posts, receive any messages or emails from them in the forum, please click on this link for instructions:
    http://r1.slashkey.com/forum/faq.php...l&titlesonly=0



Blocking or Ignore - Use this icon to block/ignore when you don't want to see someone in the game or see their chat or receive future messages.

Examples of reasons you may want to block or ignore rather than report:
  • someone's behaviour or chatting in the in the game may only be irritating, annoying or argumentative.

  • if you don't like someone and prefer not to see them.

  • someone you hired that may be picking and choosing what they want to work rather than completing the entire job request, so you prefer not to hire them again by mistake.

  • if you you've hired someone on many occasions and they have not been able to complete your work and you're unable to find out what the problem may be, so you prefer not to hire them again by mistake.
    Remember there are always new farmers learning the game needing help, they may not know how to communicate with you or how to use the bigger tools or how to get them back if they dropped the tool by mistake. We all had to start from the beginning.

    Someone may have a temporary internet issue or an emergency so could not finish or return to finish your work. This does not mean that they would normally do that.

    Please try to consider those types of things before you decide to block or ignore someone.
    These annoying types of behaviour are NOT to be reported!

    When you add someone to your blocked list you will not see them again until you remove the block.



Report - ONLY use this when:
  • someone is being abusive or sending abusive messages perhaps of a sexual nature
  • advertising
  • hacking
  • other bad language or bad behaviour that does not come under irritating or annoying or argumentative.
    Do NOT use report for complaining about someone not completing work on farms!!

    When you report someone make sure that you do it at the time the problem occurred. The report will include what was said or sent to you via messages and will show on their account.
    If it's abusive chat in one of the chat boxes at the markets or Inn, click on their avatar name in the chat box NEXT to the sentence that was offensive to report what they said at that time.

    If it's an offensive message that has been sent via in game messaging you can use the report icon on the offending message report it. You need to do that before the message no longer shows up in your in game messages.

    NEVER reply to any offensive messages. If you have not blocked them, they can use the message you sent to them, to reply back to you and the cycle will continue. By not responding those messages will disappear as you get new messages to replace them.

    You only need to send ONE report!
    If other farmers are having the same problem with the same user, they must also report the offender themselves.


    When you report someone they will be added to your blocked list you will not see or hear from them again until you remove the block.




I blocked someone that was a friend. How do I remove the block?

There are several methods to get to your Farm Town Blocked Users List to unblock someone:
  • Method 1:
    1. Click on this link and it will take you to that section:
    2. https://apps.facebook.com/farmtown/s.../blockedusers/
    3. Look for your friend profile picture there and click on Unblock to the far right.

  • Method 2:
    1. Click on the Account tab at the top of your game screen.
    2. Then click on Blocked Users.
    3. Then click on Unblock to the right of the user you want to unblock.

  • Method 3:
    1. Click on the Message Envelope at the top of your game screen.
    2. Look top left of the message list and you will see the Block Icon.
    3. When you click on that you will be shown a message to confirm if you want to do that . When you click on the green check mark on that message you will be taken to the Blocked Users section of the Account tab.
    4. Look for your friend profile picture there and click on Unblock to the far right.
      This is where the icon is when you click on the envelope at the top of your game screen and what the message looks like:





      Anyone that you have blocked in the game will show up in the Blocked Users section along with their profile picture, if they have one. Facebook occasionally allows a first name to show but not always, this changes from time to time.
      To unblock someone, remember to click the Unblock to the far right of the profile picture. If you are the one that is blocked your friend will have to check their Blocked Users List to find you.



How does someone know if they have a ban?

If someone has been reported they may receive a ban from using the chat and messaging features. This does not block them from playing the game.


These are examples of the messages they could see:




Bans may range from a session, a day or much much longer, depending on what the offense was.


You can post in this this thread if:
  • You have been blocked from using chat and in game messaging and you think it's a mistake. To check that for you, we require your Farm Town User ID which shows in the banner above the game screen. Your USER ID also shows at the very bottom of the send Gifts tab and below your friends in the My Neighbour tab.

  • You have reason to think that the blocking and reporting methods may not be working.


Moderators and Support unlikely to be in the game at the same time you are, or even in the same areas where the problems may be happening to be able to see it.

It is up to you to act accordingly when you see a problem and either block/ignore or report if necessary.

Last edited by Tiger; Sep 25 2021 at 05:59 PM.
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  #2  
Old Dec 17 2013, 06:17 AM
onecooldude onecooldude is offline
 
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I think that when your having problems with people harrassing you and you block them on Fascebook , then they should be blocked on Farm Town also . I know that FarmTown is a different company but they should work together when your having a problem
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  #3  
Old Jan 24 2014, 08:32 PM
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lynwoo60 lynwoo60 is offline
 
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Location: Dalby Queensland Australia
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Default How do I report and block someone

I went into the market place to sell my stuff and recieved a message that i find is very disgusting. i ahve taken a screen shot of the message and it shows the aviators name. he is not a neighobur and have never had anything to do with him before. i never spoke to him at all and this is what i get. i have scren shot of it and do not want relaly to put it in the forum as i don't want to get inot trouble with showing disgusting content. please can one of the devs contact me personnaly to give me instructions on how to send it to them for their eyes only
this is the 2nd time i have recieved a message similar to this. jsut as well i am not a young child.
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  #4  
Old Jan 24 2014, 08:39 PM
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KnightRider KnightRider is offline
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Quote:
Originally Posted by lynwoo60 View Post
I went into the market place to sell my stuff and recieved a message that i find is very disgusting. i ahve taken a screen shot of the message and it shows the aviators name. he is not a neighobur and have never had anything to do with him before. i never spoke to him at all and this is what i get. i have scren shot of it and do not want relaly to put it in the forum as i don't want to get inot trouble with showing disgusting content. please can one of the devs contact me personnaly to give me instructions on how to send it to them for their eyes only
this is the 2nd time i have recieved a message similar to this. jsut as well i am not a young child.
The only way to do it is to click on the person's avatar and click on report, they can't do anything with a name, anyone can change their name.
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  #5  
Old Jan 24 2014, 08:52 PM
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Taz D Taz D is offline
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Default

Quote:
Originally Posted by lynwoo60 View Post
I went into the market place to sell my stuff and recieved a message that i find is very disgusting. i ahve taken a screen shot of the message and it shows the aviators name. he is not a neighobur and have never had anything to do with him before. i never spoke to him at all and this is what i get. i have scren shot of it and do not want relaly to put it in the forum as i don't want to get inot trouble with showing disgusting content. please can one of the devs contact me personnaly to give me instructions on how to send it to them for their eyes only
this is the 2nd time i have recieved a message similar to this. jsut as well i am not a young child.
Unfortunately there are people like that. And the only way for Slashkey to do anything about them is for you to click on their avatar and select Report. When you do then Slashkey gets notified and they are blocked from contacting you. Never reply back to them as that gives them a way to continue contacting you. The avatar name can be easily changes=d and many people can have the same name. When you report them it sends their FB ID to Slashkey to be able to track exactly to the right person.
Sorry to hear this happened to you.
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Taz
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #6  
Old Jan 24 2014, 09:20 PM
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lynwoo60 lynwoo60 is offline
 
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thankyou for your relplies. i thought as much and mind you mind huby was not thte bit impressed with the message i recieved. i cna hopefully see him in the market place and a defiante report will be going in on this one. jsut hope he doens't do it to a young one.
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  #7  
Old Jan 24 2014, 10:20 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by lynwoo60 View Post
thankyou for your relplies. i thought as much and mind you mind huby was not thte bit impressed with the message i recieved. i cna hopefully see him in the market place and a defiante report will be going in on this one. jsut hope he doens't do it to a young one.
You can look at his message and on theat message will be a green dot when he is in FT. That way you may be able to go to his farm or catch him in the market and click on his avatar.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #8  
Old Jan 25 2014, 12:57 AM
Eradani Eradani is offline
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if the person changes their name, is it reflected on the message? i get a few (way too many) informal surveys about web cams that i hope never get to younger people but they always leave the marketplace before you can finish clicking on them. (i'm good at that btw, i've got sally from the bot place on ignore)
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  #9  
Old Jan 25 2014, 01:34 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by Eradani View Post
if the person changes their name, is it reflected on the message? i get a few (way too many) informal surveys about web cams that i hope never get to younger people but they always leave the marketplace before you can finish clicking on them. (i'm good at that btw, i've got sally from the bot place on ignore)
Yes, I think the name changes in the message that are still in your 10 message que.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #10  
Old Apr 07 2014, 05:29 AM
aatredes aatredes is offline
 
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Default Harassment from a FarmTown player, please help

How do I block and/or report someone for harassment; this person keeps sending me private messages on Farm Town after I have repeatedly asked them to stop

Thanks
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