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  #1951  
Old Sep 03 2020, 09:17 PM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by Sandra Steen View Post
I bought 250 Farm Cash through Face Book and the Farm Cash has not been received in my Farm Town FC account. I got a receipt from Face Book to my email, the debit to my credit card has already been received by the credit card company and is showing in my on line statement. I also downloaded the receipt from the Face Book history page on purchases. Can you please help me to get my Farm Cash so I can continue to purchase
FC facilities. I currently show 22 FC but I should have 272 FC including the 250 purchased today.
http://apps.facebook.com/farmtown/pl...993&farm_ix=17
Hi Sandra,
Please read the banner above the farms.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Last edited by Taz D; Sep 03 2020 at 11:27 PM.
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  #1952  
Old Sep 03 2020, 09:22 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by KKWMSOTR/L View Post
I tried 3 times to buy farm cash using my PayPal. It does not credit me with the Farm Cash.
Hi KKWMSOTR/L,
I moved your post to the Help & Support subject thread about farm cash problems as this has nothing to do with the current release.


Please read the banner above the farms.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Last edited by Taz D; Sep 03 2020 at 11:27 PM.
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  #1953  
Old Sep 03 2020, 09:33 PM
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Taz D Taz D is offline
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Hi All,
Please read the new banner over your farms now about the Farm Cash problems.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1954  
Old Sep 03 2020, 09:49 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 26,635
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New banner over top of game about farm cash buying problem. Please read.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1955  
Old Sep 03 2020, 09:53 PM
NJones277 NJones277 is offline
 
Join Date: Aug 12 2009
Posts: 240
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The devs are blaming FB. FT has not received payment. I wrote FB support just now and who knows how long I'll be waiting.

In the meantime, is it safe to purchase FC now? Nevermind - just saw the notice from you guys.
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  #1956  
Old Sep 03 2020, 10:01 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by NJones277 View Post
The devs are blaming FB. FT has not received payment. I wrote FB support just now and who knows how long I'll be waiting.

In the meantime, is it safe to purchase FC now? Nevermind - just saw the notice from you guys.
Hi NJones,
Did you contact them by the following method?
Please read the banner above the farms.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Last edited by Taz D; Sep 03 2020 at 11:28 PM.
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  #1957  
Old Sep 03 2020, 10:03 PM
NJones277 NJones277 is offline
 
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Thanks Taz. Already done.
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  #1958  
Old Sep 04 2020, 06:06 AM
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Tiger Tiger is offline
 
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Quote:
Originally Posted by NJones277 View Post
Thanks Taz. Already done.
Hi NJones277,

I've just checked your data and it looks like you are now credited with all the FC you purchased. If you have the game loaded now and can't see the FC, please reload and check again.
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  #1959  
Old Sep 04 2020, 06:41 AM
crafty chris crafty chris is offline
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Join Date: Jun 20 2010
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Originally Posted by Tiger View Post
Hi NJones277,

I've just checked your data and it looks like you are now credited with all the FC you purchased. If you have the game loaded now and can't see the FC, please reload and check again.
just to say i got my fc this morning ... and have let support know
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  #1960  
Old Sep 04 2020, 07:00 AM
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Tiger Tiger is offline
 
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Originally Posted by crafty chris View Post
just to say i got my fc this morning ... and have let support know
That's great crafty chris, thanks for letting us know
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buy cash, buy fc, can't buy fc, can't purchase fc, coins, farm cash, missing coins, missing farm cash, missing fc

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