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  #261  
Old Oct 19 2020, 08:13 AM
NJones277 NJones277 is offline
 
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OK I just noticed that my pineapples and strawberries are gone. Another example of selling gifts and not the regular product. So now that's eggs, milk, pineapple and strawberries. NOT my mistake.
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  #262  
Old Oct 19 2020, 09:35 AM
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Tiger Tiger is offline
 
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Originally Posted by NJones277 View Post
OK I just noticed that my pineapples and strawberries are gone. Another example of selling gifts and not the regular product. So now that's eggs, milk, pineapple and strawberries. NOT my mistake.
Hi NJones277,

I suspect the problem is that your Harvest and Products Capacity is still way too high. It's currently showing over 99%.

It may be that the quantities you are storing, whether it's from facilities or farm work is tipping you over 100% and the game is then unable to store any more and so you lose random items which then drops you just below that.

I would really consider selling more of what you have high quantities of that you're not actually going to use any time soon and try and drop that capacity down to around the 90% mark and then see how fast it climbs from there on a daily basis. If it's climbing quickly, you may find you need cash out and sell nons more than once a day as well as using the Zip daily if you find you need to do that as well.

Although the individual limit for a particular item is very high at 200M you certainly can not keep anywhere near that amount of every item when you own all the facilities or multiples of many facilities and are also constantly making products.

However, you may not want to sell off large amount of things that you use a lot of daily, like crops that are used to make a considerable amount of different products, anything that may be slow to make or hard to replace, perhaps fuel, animal products, farm cash fish etc. I would start off by looking at what you have over the 10 million mark in quantity and see which ones of those you can sell large portions of to get them under 1 million in quantity IF you don't need that many.
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  #263  
Old Oct 19 2020, 11:36 AM
NJones277 NJones277 is offline
 
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Tiger I'm showing 85% capacity overall. Yesterday I went into storage and sold half of a lot of different things, especially if they were at or over 100M. Then I had the idea to sell gifts and that's when all my eggs, milk, pineapples and strawberries vanished. The only time I can tell that I get close to the capacity limit is on Sundays when I do a full listing. Otherwise, I only list facilities and clients that have to do with the NCC. Nothing else, except the super facility is producing anything. Of course the non-workable facilities are producing, but that's it. I'm at a loss where you got the 99%
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  #264  
Old Oct 19 2020, 01:55 PM
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Originally Posted by NJones277 View Post
Tiger I'm showing 85% capacity overall. Yesterday I went into storage and sold half of a lot of different things, especially if they were at or over 100M. Then I had the idea to sell gifts and that's when all my eggs, milk, pineapples and strawberries vanished. The only time I can tell that I get close to the capacity limit is on Sundays when I do a full listing. Otherwise, I only list facilities and clients that have to do with the NCC. Nothing else, except the super facility is producing anything. Of course the non-workable facilities are producing, but that's it. I'm at a loss where you got the 99%
Hi NJones,

All I can tell you is that when i checked your data to answer your post the capacity was over 99%. I've just checked it again now and it is at 89%. I did see that you had gifted milk and eggs as well as the thousands that were there from harvesting the sheds. For example yesterday we could see you had 25,238 cow milk and 704 cow milk (gift) today those amounts have gone right up. So at some point, we could see that you were very close to maxing your capacity out which, if it did hit the maximum, is what could have caused you to lose some items.

It's possible there was some delay in the data updating from the time I checked it and replied and the time you next loaded the game. Sometimes we do need to get you reload to get storage data to update.

If you prefer, you can go to support with this and see what they say. However, they won't be able to replace any lost harvests. There is an issue contact support at the moment, but if you wish I can give you their forum link to contact them that way.
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  #265  
Old Oct 19 2020, 05:38 PM
NJones277 NJones277 is offline
 
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Thanks Tiger. I'll try to keep a closer eye on it and figure out how the zip function works.
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  #266  
Old Oct 19 2020, 06:02 PM
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marymarcel marymarcel is offline
 
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Originally Posted by NJones277 View Post
Thanks Tiger. I'll try to keep a closer eye on it and figure out how the zip function works.
Hi NJones

You have full information about Storage, Capacity, Zip etc..in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthread.php?t=645110
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  #267  
Old Dec 19 2020, 10:15 AM
Bratuski Bratuski is offline
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Sooo how much longer do I have to wait. I've heard some have been waiting over a year. I.ve been waiting 5 months now. Maybe for Christmas...lol
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  #268  
Old Dec 19 2020, 10:36 AM
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Taz D Taz D is offline
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Sooo how much longer do I have to wait. I've heard some have been waiting over a year. I.ve been waiting 5 months now. Maybe for Christmas...lol
Hi Bratuski,
I am sorry, but you will have to explain. What have you been waiting 5 months for?
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #269  
Old Dec 19 2020, 09:49 PM
Bratuski Bratuski is offline
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Quote:
Originally Posted by marymarcel View Post
Hi Bratuski

I moved your post to the thread for your problem.

The Gas Station is a service facility and it is loaded with fuel tanks to sell them.

The only Facility which produces fuel tanks is the Oil Refinery.

About your problem, the only thing you can do is contact Support team. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

In case you cant find Support responses, please read the following information:
http://www.slashkey.com/forum/showthread.php?t=644366
been waiting 5 months now. Just wondered how much longer do I have to weit? average waiting time?
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  #270  
Old Dec 19 2020, 09:51 PM
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Taz D Taz D is offline
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Originally Posted by Bratuski View Post
been waiting 5 months now. Just wondered how much longer do I have to weit? average waiting time?
Hi Bratuski,
Back during that time there was a problem with the emails for Support. The only thing I can suggest is to submit a new ticket.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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