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  #4571  
Old Dec 25 2021, 08:40 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by skyrange View Post
I am on the road and unable to load Farmtown on my laptop. I don't know if I'll have the same issue on my PC at home. I'll be home in another 24 hours. Will crop times be extended so I don't lose crops until I can play again?
Hi Skyrange,
I am sorry, but no crop times are not extended. They can not stop the time in the game.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4572  
Old Dec 25 2021, 08:47 PM
Diana Barnum Diana Barnum is offline
 
Join Date: Nov 22 2017
Location: Pennsylvania, USA
Posts: 1
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USER ID number ( 643557454 ) I have not been able to be "live" in the game for weeks. I have to stay offline to play. This means I cannot got to market to trade goods. I have that lifeline to use now & cannot finish the quest without being online. I have cleared my cache, restarted the laptop & router. Have also also used different web servers in different places. Would appreciate any help you can give me. Thank You.
  #4573  
Old Dec 25 2021, 09:06 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
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Quote:
Originally Posted by Diana Barnum View Post
USER ID number ( 643557454 ) I have not been able to be "live" in the game for weeks. I have to stay offline to play. This means I cannot got to market to trade goods. I have that lifeline to use now & cannot finish the quest without being online. I have cleared my cache, restarted the laptop & router. Have also also used different web servers in different places. Would appreciate any help you can give me. Thank You.
Hi Diana,
If you have done all that then the problem is probably an internet problem. There are many links between you and the Facebbok app server and more links between there and the Farm Town server. Any one of those having problems with data transfer speed or high data traffic can cause your connection to the server to drop. Unfortunately we have no control over those and no way to get them fixed.
When you web servers you are not the only one connecting through those and that can cause your connection to drop as well. I can speak from experience on this because I like to cruise and on the cruise ships I am constantly dropping connection to off line because there are many people using their server connections.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4574  
Old Dec 26 2021, 09:43 PM
Dayradon Dayradon is offline
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Join Date: Apr 02 2019
Posts: 6
Angry

Ok I am seriously getting tired of this. Your new and improved HTML5/WebGL Unity version has stopped working, AGAIN.

For the record, when you first implemented this I spent $400 and hours of my time making it work for my (almost 83 yro mother). I used to buy her Farm cash for Xmas and her Bday every year, but you've gone and blown the budget on that for the next 3 years.
Your loss.

Now I don't know how much longer she'll be around, but subjecting her to this torment when Farmtown is the ONLY game she plays is most infuriating. Maybe you get kicks out of subjecting her to this kind of confusion?

So as it stands, Chrome thinks it supports GL2, Your Game thinks not. Obviously how ever your checking within Unity to see if Chrome supports and has enabled GL2 is wrong.

I've followed all the steps, guides and tutorials in the red banner above (some of which appear to be out of date, can't even get that right).

What follows is all the technical information relating to the problem. You can reach me at: lorddayradon@dayradonvalley.com (really don't care who gets it and might abuse it as I have ways of dealing with people like that)

I can also post the MSinfo and DX diag if you like, but I suspect that what I have is probably too long for your forum and you will have to request it via the email I provided.

BINGO: The text that you have entered is too long (24561 characters). Please shorten it to 20000 characters long.

No offense, but GET YOUR #$%^ TOGETHER!!

------------------------------------
UID: 100000215192334
----------------------------------
Pop-up error
--------------

An embedded page at l1.slashkey.com says


Your browser does not support graphics API "WebGL 2" which is required

for this content.
---------------


Unity Loading Log - Hangs at 0%


2021-12-27 03:18:11.414 INFOCheckpoint-B-000 - Initialized
2021-12-27 03:18:11.415 LOGFT Client Services Inited.
2021-12-27 03:18:11.460 LOGSessionId: 11262218
Browser: Blink: Mozilla/5.0 (Windows NT 6.1; Win64; x64)

AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110

Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc. (NVIDIA)
GPU-Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0

ps_3_0, nvd3dumx.dll-30.0.14.7212)


---------------
CHROME

Chrome is up to date
Version 96.0.4664.110 (Official Build) (64-bit)
-------------------------------------------------
VID Driver info - short)
------------
Driver File Version: 30.00.0014.7212 (English)
Driver Version: 30.0.14.7212
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/15/2021 21:41:26, 25665088 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:

---------------
full report
---------------

Graphics Feature Status
Canvas: Hardware accelerated
Canvas out-of-process rasterization: Disabled
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Rasterization: Unavailable
Raw Draw: Disabled
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vp8_decode
disable_accelerated_vp9_decode
disable_delayed_copy_nv12
disable_direct_composition
disable_dxgi_zero_copy_video
disable_imagebitmap_from_video_using_gpu
enable_webgl_timer_query_extensions
exit_on_context_lost
force_direct_composition_full_damage_always
disabled_extension_GL_KHR_blend_equation_advanced
disabled_extension_GL_KHR_blend_equation_advanced_ coherent
Problems Detected
GPU rasterization should only be enabled on NVIDIA and Intel and AMD

RX-R2 GPUs with DX11+ or any GPU using ANGLE's GL backend.: 1047002
Disabled Features: gpu_rasterization
Some drivers are unable to reset the D3D device in the GPU process

<snip>

Everything is okay.
  #4575  
Old Dec 26 2021, 09:58 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
Default

Quote:
Originally Posted by Dayradon View Post
Ok I am seriously getting tired of this. Your new and improved HTML5/WebGL Unity version has stopped working, AGAIN.

For the record, when you first implemented this I spent $400 and hours of my time making it work for my (almost 83 yro mother). I used to buy her Farm cash for Xmas and her Bday every year, but you've gone and blown the budget on that for the next 3 years.
Your loss.

Now I don't know how much longer she'll be around, but subjecting her to this torment when Farmtown is the ONLY game she plays is most infuriating. Maybe you get kicks out of subjecting her to this kind of confusion?

So as it stands, Chrome thinks it supports GL2, Your Game thinks not. Obviously how ever your checking within Unity to see if Chrome supports and has enabled GL2 is wrong.

I've followed all the steps, guides and tutorials in the red banner above (some of which appear to be out of date, can't even get that right).

What follows is all the technical information relating to the problem. You can reach me at: lorddayradon@dayradonvalley.com (really don't care who gets it and might abuse it as I have ways of dealing with people like that)

I can also post the MSinfo and DX diag if you like, but I suspect that what I have is probably too long for your forum and you will have to request it via the email I provided.

BINGO: The text that you have entered is too long (24561 characters). Please shorten it to 20000 characters long.

No offense, but GET YOUR #$%^ TOGETHER!!

------------------------------------
UID: 100000215192334
----------------------------------
Pop-up error
--------------

An embedded page at l1.slashkey.com says


Your browser does not support graphics API "WebGL 2" which is required

for this content.
---------------


Unity Loading Log - Hangs at 0%


2021-12-27 03:18:11.414 INFOCheckpoint-B-000 - Initialized
2021-12-27 03:18:11.415 LOGFT Client Services Inited.
2021-12-27 03:18:11.460 LOGSessionId: 11262218
Browser: Blink: Mozilla/5.0 (Windows NT 6.1; Win64; x64)

AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110

Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc. (NVIDIA)
GPU-Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0

ps_3_0, nvd3dumx.dll-30.0.14.7212)


---------------
CHROME

Chrome is up to date
Version 96.0.4664.110 (Official Build) (64-bit)
-------------------------------------------------
VID Driver info - short)
------------
Driver File Version: 30.00.0014.7212 (English)
Driver Version: 30.0.14.7212
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/15/2021 21:41:26, 25665088 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:

---------------
full report
---------------

Graphics Feature Status
Canvas: Hardware accelerated
Canvas out-of-process rasterization: Disabled
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Rasterization: Unavailable
Raw Draw: Disabled
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vp8_decode
disable_accelerated_vp9_decode
disable_delayed_copy_nv12
disable_direct_composition
disable_dxgi_zero_copy_video
disable_imagebitmap_from_video_using_gpu
enable_webgl_timer_query_extensions
exit_on_context_lost
force_direct_composition_full_damage_always
disabled_extension_GL_KHR_blend_equation_advanced
disabled_extension_GL_KHR_blend_equation_advanced_ coherent
Problems Detected
GPU rasterization should only be enabled on NVIDIA and Intel and AMD

RX-R2 GPUs with DX11+ or any GPU using ANGLE's GL backend.: 1047002
Disabled Features: gpu_rasterization
Some drivers are unable to reset the D3D device in the GPU process

<snip>

Everything is okay.
Hi Dayradon,
According to the data the Chrome you are using does not support WebGL 2.0 as it is only showing WebGL 1.0. Chrome can support WebGL 2.0 but only if the hardware works with it.

The updating of Unity was to correct many other errors that were being caused by the previous version. They were not aware that this version did not allow WebGL 1.0.
There are 2 things you can try until the developers are able to find and fix the problem with this version recognizing and allowing WebGL 1.0.

You can try turning off the hardware acceleration. That seems to allow the game to be opened, but should not be a permanent fix.
You can also try using Firefox temporarily to load the game as it does use WebGL 2.0.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4576  
Old Dec 27 2021, 09:14 AM
Grumpdad Grumpdad is offline
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Join Date: Feb 07 2016
Posts: 126
Default

A friend uses the Basilisk browser and since the update all she gets is
2021-12-27 15:05:57.062 INFOCheckpoint-B-000 - Initialized
2021-12-27 15:05:57.064 LOGFT Client Services Inited.
2021-12-27 15:05:57.074 LOGSessionId: 11271505
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/4.8 Firefox/68.0 Basilisk/20211213
WebGL Supported and Enabled. Type: WebGL 2.0
ERROR: NO WEBGL_debug_renderer_info
2021-12-27 15:05:57.164 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild287.data.gz
2021-12-27 15:05:58.032 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977
2021-12-27 15:05:58.648 LOGnavigator.mediaDevices support available
Farm ID 1123711820
Any suggestions ?? Thanks
  #4577  
Old Dec 27 2021, 09:35 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
Default

Quote:
Originally Posted by Grumpdad View Post
A friend uses the Basilisk browser and since the update all she gets is
2021-12-27 15:05:57.062 INFOCheckpoint-B-000 - Initialized
2021-12-27 15:05:57.064 LOGFT Client Services Inited.
2021-12-27 15:05:57.074 LOGSessionId: 11271505
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/4.8 Firefox/68.0 Basilisk/20211213
WebGL Supported and Enabled. Type: WebGL 2.0
ERROR: NO WEBGL_debug_renderer_info
2021-12-27 15:05:57.164 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild287.data.gz
2021-12-27 15:05:58.032 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977
2021-12-27 15:05:58.648 LOGnavigator.mediaDevices support available
Farm ID 1123711820
Any suggestions ?? Thanks
Hi Grumpdad,
The first suggestion would be for her to register and post this problem herself in here. It is always best for uys to work directly with the person having the problem.
First thing she needs to make sure her computer and browsers are upto date. For one I see her Firefox is way behind as it appears that Basilisk is based on Firefox then she may need to update Firefox for it to work.
Also she needs to go through the suggestions in the first post of this thread to check her computer and browsers.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4578  
Old Dec 27 2021, 09:52 AM
Grumpdad Grumpdad is offline
Account Not Linked
 
Join Date: Feb 07 2016
Posts: 126
Default

Quote:
Originally Posted by Taz D View Post
Hi Grumpdad,
The first suggestion would be for her to register and post this problem herself in here. It is always best for uys to work directly with the person having the problem.
First thing she needs to make sure her computer and browsers are upto date. For one I see her Firefox is way behind as it appears that Basilisk is based on Firefox then she may need to update Firefox for it to work.
Also she needs to go through the suggestions in the first post of this thread to check her computer and browsers.
Thanks, I know she also uses Firefox which loads properly, I may suggest another browser to her.
  #4579  
Old Dec 27 2021, 11:23 AM
Kongo Kongo is offline
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Join Date: Dec 03 2015
Posts: 21
Default

Game just loaded fine both on Chrome and I.E. Yay
  #4580  
Old Dec 27 2021, 03:45 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
Default

Hi All,
We just released a workaround to enable support for WebGL 1.0 again, please test and report if you are still having issues loading the game with only WebGL 1.0 enabled.

All players that disabled Hardware Acceleration in the Chrome browser, please enable it again, as this can cause unexpected problems with the game.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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