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  #2021  
Old Jun 16 2019, 05:31 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 11,714
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Originally Posted by pacwlens View Post
Help!!

I seem to have lost 36 facilities, mostly FC and some coin. I tried to load for an ordinary quest and it told me that I do not have that facility which I know not to be true.

I went into the store, clicked on Facilities and then 'not owned'. It shows me that I do not own 36 facilities. I am confused and upset as that is a lot of my real money gone.

Please are you able to help me find them or tell me where I went wrong if it is me??

I am leaving to go and spend time with my 95 year old Mother in Holland. I do not take my laptop with me and I will be away for a week. Please, please see if you can help me.

Thanking you in advance

Anne Sutherland (profile picture of me in hiking gear and Husky dog, many years ago)
Hi pacwlens

I moved your post to the thread about missing items.

I had a look at your data and it is not showing up missing factories, we can only see missing farmcash factories not coins ones though.

I need to ask you some questions:

Which is the name of the factory needed for your quest?

Can you see the missing factories in your Facility Manager? Please open your Facility Manager and click in the funnel icon, be sure you have it set the same as the following picture:



Please provide a list of your missing factories and a link to your farms. You have instructions on how to get your farm link in the following link:

http://r1.slashkey.com/forum/showthread.php?t=590390

Thank you
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  #2022  
Old Jun 28 2019, 09:55 AM
vettepair vettepair is offline
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Default farm town oil wells

I have been away from the game for a while and now that I am back, all of my oil wells are gone. I need them back so I can get fuel for use on my and others farms.
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  #2023  
Old Jun 28 2019, 10:13 AM
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Taz D Taz D is offline
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Location: Ace, Tx
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Originally Posted by vettepair View Post
I have been away from the game for a while and now that I am back, all of my oil wells are gone. I need them back so I can get fuel for use on my and others farms.
Hi vettepair,
I moved your post to the subject thread about missing items.
Please provide a link to your farms so we can check this. Going to your farm and copying the address does not work as that is a generic link that takes us to our own farms. The automatic linking does not work either so you will have to create one and paste it here in a reply. Please follow the instructions on how to do that are in the following link:
http://r1.slashkey.com/forum/showthread.php?t=579554
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2024  
Old Jul 13 2019, 03:48 PM
Carol Slaugh Carol Slaugh is offline
 
Join Date: Jul 17 2010
Posts: 11
Exclamation Lost new purchase

I just purchased a 12 x 12 combine and put it into storage. It is not there. I have the 12 x 12 harvester and plow in storage, OK. In the combine field, I have 2 of each of the smaller combines when I should only have one of each. I never purchased duplicates. Something is wrong and I need to have the $40 combine that I just purchased.

I installed in on farm 31 prior to putting it into storage. Now it is gone.
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  #2025  
Old Jul 13 2019, 04:01 PM
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Taz D Taz D is offline
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Originally Posted by Carol Slaugh View Post
I just purchased a 12 x 12 combine and put it into storage. It is not there. I have the 12 x 12 harvester and plow in storage, OK. In the combine field, I have 2 of each of the smaller combines when I should only have one of each. I never purchased duplicates. Something is wrong and I need to have the $40 combine that I just purchased.

I installed in on farm 31 prior to putting it into storage. Now it is gone.
Hi Carol,
I moved your post to the subject thread about missing items.
According to your data you bought the 12 x 12 harvester and not a combine. Which combine were you trying to purchase?


Your data only shows 1 12 x12 harvester in your storage, so apparently you did not have one before purchasing today. To purchase the Combine HP (harvest/plow) you had to own the 12 x12 harvester and 12 x 12 plow as well as the combine 10 x 10 HP. As you didn't own the 12 x 12 harvester until today you could not buy the 12 x 12 Combine HP.
You can check what you purchase by going to the Account tab and then clicking on the Farm Cash Activity Log. That will show you any purchases or additions made to your farm cash.

For the previous smaller combines you do not have any duplicates. There are 2 types of combines. One combine harvests and plows. And the other can harvest, plow and plant.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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animals, facility lost, missing, missing buildings, missing facility, missing factories, missing flowers, missing tools, missing trees

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