OFFICIAL Problems with crops and products disappearing from Storage

[gigi47]

When I click on links asking for ingredients or bonuses, I receive NOTHING. (Easy to check by going back to my farm!)
How do I know if the same thing is not happening when I spend so much time on working facilities for others?
PLEASE HELP

[Alexandra_J]

Originally Posted by gigi47

When I click on links asking for ingredients or bonuses, I receive NOTHING. (Easy to check by going back to my farm!)
How do I know if the same thing is not happening when I spend so much time on working facilities for others?
PLEASE HELP

Ingredients and bonuses only last 24 hours once posted to their facebook profile, farm town wall and via groups.
Once you've clicked on them, it will say you've received it and it will go straight to your storage for you to use. Click on the pic and not the link itself for you to get the goods. If you have already collected for that person, it will say that 'this offer has expired, please try a different one'

We recieve the items for the facilities and clients which will last 48 hours once posted. And they will go straight to your storage too.

If they are yours: you have 12 hours to post them (we can post 5 ingredients and 5 bonuses) which will also last 24 hours once posted. And facilities and clients will last 48 hours. We only need to post one facility and one client as long as all (or the ones you want) are filled, they will all be done. And we can work facilities and clients every 8 hours if you're lucky to do so.

[marymarcel]

Originally Posted by gigi47

When I click on links asking for ingredients or bonuses, I receive NOTHING. (Easy to check by going back to my farm!)
How do I know if the same thing is not happening when I spend so much time on working facilities for others?
PLEASE HELP

Hi gigi

When you click in an ingredient request you are receiving ingredients to make the item showing up in the picture.

For example, if your friend is asking for ingredients to make fuel tanks, you will see the pic of a fuel tank but you will receive Crude Oil which is the ingredient to make fuel tanks.

In case you click in a bonus, then you get the item itself.
For example if it is a bonus of pork, you will receive pork.

To check the amounts, you need to take note of the amounts before and after you click on a bonus, ingredient request or work facilities. I would suggest you to reload your game after getting them.