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  #71  
Old Apr 22 2022, 08:52 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
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Quote:
Originally Posted by Wayne Perzee View Post
1660495774

While trying to send gifts, I get an error message

""0" does not resolve to a valid user ID"

I've rebooted my page, and still cant send other farmers gifts as
Hi Wayne Perzee

I moved your post to the thread about Gifts.

We are all having the same problem, please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=657654
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  #72  
Old Apr 22 2022, 09:33 AM
Judith Schwill Judith Schwill is offline
 
Join Date: Jun 12 2017
Location: Stainton, Near Penrith, Cumbria England
Posts: 8
Default Thank you

Quote:
Originally Posted by Rob T View Post
Hi Judith,

This issue has been sent to the developers, it is affecting both train boosts and gifts. Anything that needs the Facebook farmer lists.

You should be able to send back gifts that are sent to you, but currently you are unable to send a 'new' request.

Please be patient while this is being investigated and resolved. We are sorry for any inconvenience caused to you by this.
Hi Rob,

Thank you very much - I've just seen that others are having the same problem.
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  #73  
Old Apr 22 2022, 10:30 AM
Granny T Granny T is offline
 
Join Date: Jun 13 2009
Location: Oregon
Posts: 50
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"0 does not resolve to a player id" This is the message I get today when I try to send out gifts. I can return to people who have sent gifts to me but I cannot send any out on my own. Thanks for any help.
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  #74  
Old Apr 22 2022, 10:41 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,371
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Quote:
Originally Posted by Granny T View Post
"0 does not resolve to a player id" This is the message I get today when I try to send out gifts. I can return to people who have sent gifts to me but I cannot send any out on my own. Thanks for any help.
Hi Granny T,
Send Gift and Boosting your own Train Issue.

The developers and support are aware of the problem and it looks like we will have to wait on Facebook to fix it again.

Please see this post in the forum if you are really desperate for a specific gift from the gift page:
http://r1.slashkey.com/forum/showthread.php?t=657654
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #75  
Old Apr 22 2022, 11:10 AM
R/R1950 R/R1950 is offline
 
Join Date: Dec 06 2010
Posts: 2
Default Help & Support

I cannot send gifts. The display reads "0" does not resolve to a valid ID#. Don't know why this is happening. Any help to resolve this would be greatly appreciated.
Thank you
Cliff Smith
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  #76  
Old Apr 22 2022, 11:18 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,371
Default

Quote:
Originally Posted by R/R1950 View Post
I cannot send gifts. The display reads "0" does not resolve to a valid ID#. Don't know why this is happening. Any help to resolve this would be greatly appreciated.
Thank you
Cliff Smith
Hi Cliff,
I moved your post to the thread about gifts.
Please read the announcement at the top of the Help & Support section:
http://www.slashkey.com/forum/announcement.php?f=1
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #77  
Old Apr 22 2022, 03:01 PM
powell powell is offline
 
Join Date: Sep 16 2020
Posts: 20
Default unable to gift

I sent in a report because I got a message and was unable to gift anything.

Ticket ID: ALD-717451
Subject: gifting issue
Department: Support
Priority: Low
Status: Open
I was given this site to check on the progress, but it would not open for me.
http://support.slashkey.com/index.ph...icketid=536282

Here is what it says when I go to send gifts..............
"0" does not resolve to a valid user ID
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  #78  
Old Apr 22 2022, 03:12 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
Default

Quote:
Originally Posted by powell View Post
I sent in a report because I got a message and was unable to gift anything.

Ticket ID: ALD-717451
Subject: gifting issue
Department: Support
Priority: Low
Status: Open
I was given this site to check on the progress, but it would not open for me.
http://support.slashkey.com/index.ph...icketid=536282

Here is what it says when I go to send gifts..............
"0" does not resolve to a valid user ID
Hi powell

We are all having the same issue.

Please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=657654
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  #79  
Old Apr 22 2022, 03:17 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
Default

Hi farmers

The issue for sending gifts and trains boost requests is fixed.

Please reload the game.

If that doesnt work then clear your memcache.

Thanks!
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  #80  
Old Apr 23 2022, 08:24 AM
pvlachos pvlachos is offline
 
Join Date: Jul 12 2014
Posts: 3
Default

The problem is now gone so it appears they have fixed it
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