Jul 14 2023, 04:19 PM
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Senior Moderator
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,461
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Quote:
Originally Posted by BarbLH
I’m receiving the same error as Alexm2012. As soon as I click ACCEPT ALL it appears.
Browser clearing, updates, computer updates?
All have been updated, also ran the website memcache
On the website:
How many Pending gifts are showing on the Pending tab? 32
Are you able to exchange one gift rather than all of them at once? Yes, one at a time seems to work.
Are there any gifts in your My Gifts section that you have not stored yet? All gifts were already stored
If you have gifts in your My Gifts, how many are there? Empty
In the Facebook game:
Are there any gifts in your gift box there that have not been accepted yet? No
If there gifts in your Facebook gift box, how many are there? Empty
Did you accept your gifts on Facebook and store them before you ran into issues with the website gift box? Sorry, don’t remember
2023-07-14 15:37:39.905 WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0
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Hi BarbLH,
After you accepted 1 or 2 individually did you try doing the exchange all and accept all again? That has worked for others. We are looking into this.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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