OFFICIAL Farm Pass

[marymarcel]

Originally Posted by Karlene

Hi there!
I noticed today that some of the farm pass privileges from last month are still in effect. I received double the gifts and earned extra from a ship I unloaded. Is this true for all of the earned privileges from last month?
Thanks for your time!

Hi Karlene

I have noticed the same. I havent had time to check them all, but gifts, trains are still showing the privilages.

We think it is due the new farm pass for the new month has not been released yet.

[RFMad]

I bought the farm pass through paypal. I had the pass when I went to my farm but it's not there now. What can I do?

[Taz D]

Originally Posted by RFMad

I bought the farm pass through paypal. I had the pass when I went to my farm but it's not there now. What can I do?

Hi RFMad,
According to your data you purchased it last on July 1st, last month. I do not see a purchase for this month.
If you bought it today, then go back to the Bank and click on the Restore Purchases in the bottom right corner. You should not have to go through the farm pass manager to do this. Just go to the bank in the map.

[RFMad]

Originally Posted by Taz D

Hi RFMad,
According to your data you purchased it last on July 1st, last month. I do not see a purchase for this month.
If you bought it today, then go back to the Bank and click on the Restore Purchases in the bottom right corner. You should not have to go through the farm pass manager to do this. Just go to the bank in the map.

I just tried the bank and the Restore Purchases but it says there's no purchase to restore. I did get a message from my bank that I made a purchase through Paypal. I guess I'll wait until tomorrow and see if the transaction actually went through.
I did leave the window up and saw the pass there but then it wasn't there. How long do I need to leave that tab open?

[Taz D]

Originally Posted by RFMad

I just tried the bank and the Restore Purchases but it says there's no purchase to restore. I did get a message from my bank that I made a purchase through Paypal. I guess I'll wait until tomorrow and see if the transaction actually went through.
I did leave the window up and saw the pass there but then it wasn't there. How long do I need to leave that tab open?

Hi RFMad,
Please contact Support about this. You should not need to leave the window open for it.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[RFMad]

Originally Posted by Taz D

Hi RFMad,
Please contact Support about this. You should not need to leave the window open for it.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Thank you, Taz

[Larwin]

why aren't the larger tasks broken down into smaller ones? i feel like i have to do the whole task one at a time. i have to conciously choose how much i do at once. 89k trees is more than a week of trees on my farm. fortunately i have a super neighbor with half the trees needed. guess i take a break now that im almost half way. this feels more like a chore than a fun quick task.

[Taz D]

Originally Posted by Larwin

why aren't the larger tasks broken down into smaller ones? i feel like i have to do the whole task one at a time. i have to conciously choose how much i do at once. 89k trees is more than a week of trees on my farm. fortunately i have a super neighbor with half the trees needed. guess i take a break now that im almost half way. this feels more like a chore than a fun quick task.

Hi Larwin,
You do not have to do them all at once. It will keep track of your total until you complete the goal. Since those larger ones are Seasonal goals you have the rest of the month to complete them. Only the smaller daily goals have a short time limit.

[Larwin]

ok im going try do rest later. maybe i get daily task that works wit this one? gues i was into it tyhen realized it had more time i could do it in. going take a break and see if i can focus on another smaller task.

[Carrie256]

any update on this? still having issues ...
one of my free FarmPass bonus is chop down 4638 ebony trees.
i chopped down over 5000 on my farms.
and it shows i've only chopped 3000 in the fp bonus.
on farm 16 i chopped 3330 before going to the other farms to chop more.
when i go to my tool-box and then ck farm stats it shows where i've chopped over 5000.
will you check this out for me plz?