OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Tiger]

Originally Posted by Joyinlife

I am unable to hire workers to work my farm. At first, I could see the people, but every time I tried to click start, the hourglass would hover over sending my request. I am in the right language, but today I see people chatting for help but do not see people to hire. I could not spot my farm number this time either. What is going on
? Joyinlife46

Hi Joyinlife46,

I have moved your post to the thread about loading issues as it sounds like you are having a connection issue.
Have a look in the FT console beneath your game screen and see if there are any errors showing up, if there are please let us know which one.

Are you using a saved bookmark to get to the game? If you are try clicking on the Play FarmTown button at the top of the forum.

Your user ID is in the pink banner above your game screen, that banner should also be showing above the send gifts page and the my neighbours tab. Have a look in those sections for it. You can also find your user ID at the very bottom of the page your game is loaded in, below the gifts on the send gifts page and below the friends showing in the my neighbours tab.

Please check for and do any computer updates that may be showing, check that your browser is still showing up to date, update it if it needs it, check if there are any extensions added and enabled in your browser and disable them while you try to resolve your issue. Then clear the caches history in your browser and then try loading the game again. Just incase you need help with clearing browser caches, you can click on this link for instructions for the popular browsers:
http://r1.slashkey.com/forum/showthread.php?t=421890

If that doesn't help try another updated browser and see if you get the same problems there. If you do you might want to also try rebooting your router, then when that is back on line also reboot your computer.

I have temporarily turned of things like show crops so that you have less to load next time you load the game, you can show those again yourself when you load the game.

[WingmanFarm]

I get the same message about the web thing not supporting Farm Town.

I left a year ago because of problems and just a few months ago started back up.

Well I have to shake my head now and just simply say good bye. Enough is enough.

[marymarcel]

Originally Posted by WingmanFarm

I get the same message about the web thing not supporting Farm Town.

I left a year ago because of problems and just a few months ago started back up.

Well I have to shake my head now and just simply say good bye. Enough is enough.

Hi WingmanFamr

Im sorry but there was a problem when an upgrade was done for Unity which was to fix several other problems. They were not aware that the upgrade of Unity was going to block the use of WebGL 1.0. Developers are working to be able to allow that to be used again.
Please be patient.

[Chet Evors]

Strange how some of us get that message and can't get in while my wife can and we are in the same room!!! Hope those with out being able to get into FT had a very Merry Christmas and maybe can get back in by New Years!! hehe.
God bless us all, they are trying to figure it out, just hope i didn't goof something up trying to get it back.

[marymarcel]

Originally Posted by Chet Evors

Strange how some of us get that message and can't get in while my wife can and we are in the same room!!! Hope those with out being able to get into FT had a very Merry Christmas and maybe can get back in by New Years!! hehe.
God bless us all, they are trying to figure it out, just hope i didn't goof something up trying to get it back.

Hi Chet Evors

Are you both using the same computer and same browser?

Problem is that with the upgrade to Unity to fix some other problems, developers didnt notice that WebGL 1.0 was blocked.

If your browser only supports WebGL 1.0 then you cant load your farms till develpers fix the problem.
If your wife browser supports WebGL 2.0 then she will be able to load the game.

[Taz D]

Hi All,
We just released a workaround to enable support for WebGL 1.0 again, please test and report if you are still having issues loading the game with only WebGL 1.0 enabled.

All players that disabled Hardware Acceleration in the Chrome browser, please enable it again, as this can cause unexpected problems with the game.

[Chet Evors]

Hi Taz, everything is back and better even.
Thanks, knew it would take time but maybe next upgrade, try not to do it on a holiday, especially a long one. hehe.
God bless and enjoy a very Happy New Year.

[Taz D]

Originally Posted by Chet Evors

Hi Taz, everything is back and better even.
Thanks, knew it would take time but maybe next upgrade, try not to do it on a holiday, especially a long one. hehe.
God bless and enjoy a very Happy New Year.

Hi Chet,
I don't have any controil over that. The moderators are not part of the development team.

[bbarksda]

Originally Posted by Taz D

Hi bbarksda,
I moved your post to the loading problems thread. If you are being blocked then it is Facebook that is blocking you. You are not doing anything related to the game, such as getting gifts from the free gift sites?

If Facebook is blocking you and you are not playing the game, then you are not being blocked for the game. You may be getting blocked for something else.

Normally it happens when I open up multiple tabs of Farm Town. I have to slow down to get them loaded without getting blocked, so I found the problem and adjusted to where I don't get blocked. Could be useful information for other people encountering the same problem. It seems facebook doesn't like it when you open to many Farm Town tabs quickly. Just letting each one load before opening another one solved the problem. Just have to remember to close them all before exiting your browser so when you open it up again, the tabs are not try to load all at once. Hope this makes sense.

Thanks for your support,
Bill B.

[JNelson]

c20, w25 i have cleared memcache and it still will not let me go line, tried multiple times