Official Top Post Thread Farm Pass - Page 36

kevcat4 · #**351** May 01 2023, 08:08 AM

A lot of my Facilities are showing as 106% full! eg I'm trying to load a Motor for a Quest into my Electronic Componant Factory, but it says I can only have 18000 pending, and I have 19100 pending. It also seems to be auto-starting them as they have been full for quite a while.

**marymarcel** · #**352** May 01 2023, 08:40 AM

Quote:

Originally Posted by kevcat4

A lot of my Facilities are showing as 106% full! eg I'm trying to load a Motor for a Quest into my Electronic Componant Factory, but it says I can only have 18000 pending, and I have 19100 pending. It also seems to be auto-starting them as they have been full for quite a while.

Hi kevcat4

I moved your post to the thread about Farm Pass.

Let me tell you what I think. You purchased the farm pass on April, so one of your rewards was the increase capacity for facilities producing common products.

The Electronic Component Factory is a factory producing common products. If you filled your facilities before the new farm pass started for May, then that is why that factory is still showing a higher %

Try to post your facilities so your friends can work them and then you will be able to start a batch for the product you need for your quest.

bjyhey3 · #**353** May 01 2023, 10:41 AM

I made some goals in the FarmPass this morning and suddenly all the goals went back to zero. Is this a glitch you are aware of and how can I get what I've already acquired back. I have reloaded the game and restarted my laptop. Thanks

kevcat4 · #**354** May 01 2023, 10:56 AM

Quote:

Originally Posted by marymarcel

Hi kevcat4

I moved your post to the thread about Farm Pass.

Let me tell you what I think. You purchased the farm pass on April, so one of your rewards was the increase capacity for facilities producing common products.

The Electronic Component Factory is a factory producing common products. If you filled your facilities before the new farm pass started for May, then that is why that factory is still showing a higher %

Try to post your facilities so your friends can work them and then you will be able to start a batch for the product you need for your quest.

Thanks! That did the trick.

**Taz D** · #**355** May 01 2023, 11:02 AM

Quote:

Originally Posted by bjyhey3

I made some goals in the FarmPass this morning and suddenly all the goals went back to zero. Is this a glitch you are aware of and how can I get what I've already acquired back. I have reloaded the game and restarted my laptop. Thanks

Hi Bjyhey,
I moved your post to the Help & Support thread about the Farm Pass as this has nothing to do with the current release.
From what I can see of your goals, I see you have earned 6 points for one complete daily goal and have received 7 of 25 ingredient packages for a seasonal goal. If this is not all you have earned you will have to contact Support about this. We do not have anyway to restore any goals you have earned.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

**marymarcel** · #**356** May 01 2023, 12:15 PM

Quote:

Originally Posted by kevcat4

Thanks! That did the trick.

You are welcome kevcat

bjyhey3 · #**357** May 01 2023, 01:10 PM

Quote:

Originally Posted by Taz D

Hi Bjyhey,
I moved your post to the Help & Support thread about the Farm Pass as this has nothing to do with the current release.
From what I can see of your goals, I see you have earned 6 points for one complete daily goal and have received 7 of 25 ingredient packages for a seasonal goal. If this is not all you have earned you will have to contact Support about this. We do not have anyway to restore any goals you have earned.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Thank You
I got everything back except for the fishing goal and went to the marketplace and got a job fishing and it finished the goal. All good, thanks again

KLSiegel320 · #**358** May 01 2023, 05:48 PM

UPDATE: This morning everything works fine. NO clue what was going on, but whatever it was, it appears to be fixed.

I don't know how to explain this exactly. I'll give an example.

At about 10:30 this morning, I couldn't advance a quest step (produce ground cumin) because it said the queue was full. It said the next batch would be finished in five hours.

It is now *eight* hours later, and it still won't let me advance the quest step.

Several quests are affected. It happens both on the independent site and going through Facebook.

**marymarcel** · #**359** May 01 2023, 06:05 PM

Quote:

Originally Posted by KLSiegel320

I don't know how to explain this exactly. I'll give an example.

At about 10:30 this morning, I couldn't advance a quest step (produce ground cumin) because it said the queue was full. It said the next batch would be finished in five hours.

It is now *eight* hours later, and it still won't let me advance the quest step.

Several quests are affected. It happens both on the independent site and going through Facebook.

Hi KLSiegel

I moved your post to the thread about Farm pass.

You have been purchasing farm pass every month and during April, you got the privilage to Increase the capacity in 10% for the facilities producing common ingredients.

The Spice Factory is one of those facilities and if you filled them before getting the new Farm Pass for May, then they will show a higher % and it will need more time to let you start a batch.

Try posting your facilities so your friends can work then and you will be able to start a batch sooner than later .

Sqrl · #**360** May 01 2023, 06:42 PM

Usually when Farm Pass clicks over, I get an 'already claimed' message on say flowers that I'm trying to claim. No big deal, I just run the memcache cleaner and all is well. However, I noticed this time no text came up when I ran memcache. It worked okay but it was a little...did it work or not moment.