Go Back   Farm Town > Help & Support > Help & Support

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #1  
Old Mar 19 2019, 01:03 PM
rockcandymountain rockcandymountain is offline
Account Not Linked
 
Join Date: Apr 12 2013
Posts: 95
Default locked out

I know that this is a long shot, however its the last chance I have to recover an account. My wifes acct has been disabled by Facebook. This acct has a very large amount of time and money invested in the farms. Please help me recover the farms
__________________
106722756337155
  #2  
Old Mar 19 2019, 01:07 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 23,221
Default

Quote:
Originally Posted by rockcandymountain View Post
I know that this is a long shot, however its the last chance I have to recover an account. My wifes acct has been disabled by Facebook. This acct has a very large amount of time and money invested in the farms. Please help me recover the farms
Hi rockcandymountain,
Your farm is tied to the Facebook assigned ID. We have no way to move a farm to a different account. The only way you can get the farms back is to work with Facebook to get that account unlocked.


You can contact Support on this, but they won't be able to help with a Facebook problem. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:28 PM.