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Old Oct 30 2013, 07:03 AM
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marymarcel marymarcel is offline
 
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Arrow Crops, Trees, Buildings, Other Items Missing

This thread is for reporting problems concerning anything that has gone missing on your farm. Please read the following information BEFORE posting in this thread. Thank you!


If you purchase Farm Cash item and did not get it - Please do not attempt to buy it again!
Check your Farm Cash Activity Log first and see if the purchase went through. You also check there if you have a problem with Farm Cash purchases, rewards for quests, rewards for the Neighbourhood Chain Contests, rewards for leveling up. Your Farm Cash Activity Log will verify if any Farm Cash has been deducted or added. It will show you exactly what purchases you made, what Farm Cash you bought and what you have earned.

To get to your Farm Cash Activity Log:
  • Click on the Account tab at the top of your game screen
  • Then click on Farm Cash Activity Log
  • OR click this link Farm Cash Activity Log and it will take you to the same place.
Purchases of Farm Cash and any Farm Cash earned will have a green background.
Farm Cash you have spent in the game will have a pink background.
Gifts of Farm Cash or Farm Cash Items will have an orange background

If a purchase is showing in the Farm Cash Activity Log but you did not get the item or Farm Cash, reload your game and check again.
  • If it's an item you purchased like a tool, go back to the farm where you made the purchase, make sure that the relevant preference setting is checked so you can see what you bought. Then see if it now showing up or has made it's way into your Item Storage.
  • If a Farm Cash reward is showing in the Farm Cash Activity Log, you will be able to see what your new Farm Cash total is and any purchase you may have made after receiving it. Reload your game and see if your Farm Cash is now showing the correct amount.




If you can not find something that you put on your farm:

Check Out The Game Guide: Chapter 23: Missing Items On The Farm Everything you need to know about how to search for missing items is included there.

If you have anything missing from your farm:

check your preferences (the wrench) to ensure that the item has not become hidden. Note: Sometimes, especially during a new release, your preference settings will change on their own. So double check!!

If the item is still missing,

clear your browser’s cache and Macromedia cache files. Then restart your browser and reload the game. You may even want to go one step further and restart your computer rather than just your browser.

Click HERE for instructions on clearing your browser's cache. Click HERE to clear your macromedia cache files.

Still gone?

Ask a neighbor to see if they can see the item. If they cannot see it provide a link to your farm and a moderator will take a look. The linking button up top is out of order, so click HERE for instructions.

If nobody else can see it either,

you will be directed to contact the Farmtown Support Team. To contact the support staff Click Here select the category in the window that opens and fill in a support ticket. However, it is solely up to the support staff as to whether or not you will receive a refund and their decisions are final. IF it is agreed upon that you will be reimbursed. Be patient, it may take time for them to get back to you. Please do not send multiple tickets to Support as that does not speed up the process. Reimbursements or refunds are never made through the forum.


A common question asked is where to get certain trees or tree products from. Not all trees are in the store, some are only available by exchanging gifts for them so they are on the gift page. The ones that are not so easily identifiable by the name of the tree are these:
  • Acacia (for Arabic Gum)
  • Mulberry (for Silk Worms)
  • Red Maple (for Maple Sap)
  • Rubber (for Latex)
For a full list of all the trees on the gift page click this link and scroll down to the bottom half of the post: http://r1.slashkey.com/forum/showthr...46#post6330646

The only flowers not available in the store are Glads, those are also on the gift page.




This thread is for players to report problems only. Any off topic posts will be removed by a moderator without notice to the user.

Last edited by Tiger; Jun 07 2020 at 05:11 PM.
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  #2  
Old Dec 25 2013, 02:54 PM
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preston_digitation preston_digitation is offline
 
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i am having some major issues!!! all of my lumber stockpile has disappeared, and no matter how many people i chop trees for, i have 3 oak lumber in my storage. i only load my facs about once a month. but all my lumber has vanished!! can u please re-set my farm, maybe that will help. and yes, i have cleared my memcache, flash history, and net history, run a complete disc clean, and run a defrag. i still have 3 oak lumber in storage, and i just purchased 55oo from a neighbor.
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  #3  
Old Dec 25 2013, 04:17 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by preston_digitation View Post
i am having some major issues!!! all of my lumber stockpile has disappeared, and no matter how many people i chop trees for, i have 3 oak lumber in my storage. i only load my facs about once a month. but all my lumber has vanished!! can u please re-set my farm, maybe that will help. and yes, i have cleared my memcache, flash history, and net history, run a complete disc clean, and run a defrag. i still have 3 oak lumber in storage, and i just purchased 55oo from a neighbor.
All of your chopping and buying does not effect your "lumber" level. Check your oak "logs" as that is where those would go. The oak "lumber" will only build up when you produce that in the sawmill.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4  
Old Dec 11 2017, 12:33 PM
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lucie ke lucie ke is offline
 
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Default crops

Quote:
Originally Posted by Taz D View Post
All of your chopping and buying does not effect your "lumber" level. Check your oak "logs" as that is where those would go. The oak "lumber" will only build up when you produce that in the sawmill.
how do i maintain main crops? i do three 34 x34 farms for each and still come with zero in storage the next day or two? I figured i would have issues with trees and flowers as i don't do them every day, but no issue there . Thank you in advance.
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Old Dec 11 2017, 12:43 PM
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Quote:
Originally Posted by lucie ke View Post
how do i maintain main crops? i do three 34 x34 farms for each and still come with zero in storage the next day or two? I figured i would have issues with trees and flowers as i don't do them every day, but no issue there . Thank you in advance.
Hi lucie ke,

If you are running out of certain crops you will just have to plant more of them and more often. The manure spreaders will double your crops if you own that and the mobile sprinklers can shorten growth time if you own those.

You will find information on those tools in the game guide Chapter 21 Tools. Here's the link >>
http://r1.slashkey.com/forum/showthread.php?t=489090
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  #6  
Old Dec 11 2017, 06:28 PM
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lucie ke lucie ke is offline
 
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Quote:
Originally Posted by Tiger Laybourne View Post
Hi lucie ke,

If you are running out of certain crops you will just have to plant more of them and more often. The manure spreaders will double your crops if you own that and the mobile sprinklers can shorten growth time if you own those.

You will find information on those tools in the game guide Chapter 21 Tools. Here's the link >>
http://r1.slashkey.com/forum/showthread.php?t=489090
i have the fertilizer and sprinkler, but i guess with farmtown changing i will stop playing for awhile, i plant everyday for example, yesterday i planted three 34 x 34 farms with Brussels sprouts, harvested them this morning, it is now 630 pm and there are no sprouts in my storage!!!!! something is not right with this
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Old Dec 26 2013, 08:10 AM
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Gram's Place Gram's Place is offline
 
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Default Oak lumber disappeared?

I'm sincerely hoping you misspoke. First, is it Oak *Lumber* that you need, or Oak *Logs*? You can only get lumber from a lumber mill, and you can't buy it from a friend. Logs are what you get by chopping trees, and you can buy them from a friend. Maybe check your storage for *LOGS*?
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Old Jan 17 2015, 07:56 AM
locks locks is offline
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your not alone most of my crops have disappeared as well and i have worked lots of farms and still nothing for that either..something is wrong but dont know what
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  #9  
Old Jan 17 2015, 08:02 AM
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marymarcel marymarcel is offline
 
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Originally Posted by locks View Post
I have not did factories but yet most of my crops are gone and i had thousands of them.. pls help
Quote:
Originally Posted by locks View Post
your not alone most of my crops have disappeared as well and i have worked lots of farms and still nothing for that either..something is wrong but dont know what

Hi locks

I'm sorry about your problem, could you please provide a link to your farms?

Instructions on how to get it in the following link

http://www.slashkey.com/forum/showthread.php?t=590390

Thank you
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Old Feb 09 2020, 01:52 PM
FarmerTonia FarmerTonia is offline
 
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Hi there!! I am new to posting on here....so here we go. I have been losing Fuel for months now. Have 40 fields and all have a refinery and pump. My xp is 3.9 billion. I have never had this problem before. I store my fuel & check back ….and everything in my fuel storage is gone !! Even went as far as selling all of my facilities :-( PLEASE SOMEONE HELP !!!! I HAVE CLEARED COOKIES , ETC. Thanks so much ~ Farmer Tonia
my email is (email removed for safety) or Farmer Tonia Combine
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Last edited by FarmerTonia; Feb 09 2020 at 04:52 PM. Reason: Removed unnecesary quote and email address for safety
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