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Old Jun 16 2019, 05:31 PM
marymarcel's Avatar
marymarcel marymarcel is offline
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 13,317

Originally Posted by pacwlens View Post

I seem to have lost 36 facilities, mostly FC and some coin. I tried to load for an ordinary quest and it told me that I do not have that facility which I know not to be true.

I went into the store, clicked on Facilities and then 'not owned'. It shows me that I do not own 36 facilities. I am confused and upset as that is a lot of my real money gone.

Please are you able to help me find them or tell me where I went wrong if it is me??

I am leaving to go and spend time with my 95 year old Mother in Holland. I do not take my laptop with me and I will be away for a week. Please, please see if you can help me.

Thanking you in advance

Anne Sutherland (profile picture of me in hiking gear and Husky dog, many years ago)
Hi pacwlens

I moved your post to the thread about missing items.

I had a look at your data and it is not showing up missing factories, we can only see missing farmcash factories not coins ones though.

I need to ask you some questions:

Which is the name of the factory needed for your quest?

Can you see the missing factories in your Facility Manager? Please open your Facility Manager and click in the funnel icon, be sure you have it set the same as the following picture:

Please provide a list of your missing factories and a link to your farms. You have instructions on how to get your farm link in the following link:


Thank you

Granjera desde el 29 de Julio 2009
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missing, missing animals, missing buildings, missing decorations, missing facility, missing factories, missing flowers, missing tools, missing trees

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