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  #4911  
Old Nov 10 2020, 10:11 AM
michelle jo michelle jo is offline
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Join Date: Jun 03 2020
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hi hun no it's doesn't show any gifts then all of a sudden it shows there is 50 gifts so i go collect them as normal then won't have any again rest of day till about tea time then i get 50 in the box again normally i get gifts all day long but it's like it's collecting all the gifts and only giving me them when it gets to 50 like something is stuck or something it's never done it before but been doing it about 4 days now just seems strange x
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  #4912  
Old Nov 10 2020, 10:25 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by michelle jo View Post
hi hun no it's doesn't show any gifts then all of a sudden it shows there is 50 gifts so i go collect them as normal then won't have any again rest of day till about tea time then i get 50 in the box again normally i get gifts all day long but it's like it's collecting all the gifts and only giving me them when it gets to 50 like something is stuck or something it's never done it before but been doing it about 4 days now just seems strange x
Oh ok! thanks for clarify it for me

It seems there are problems transfering data from facebook to the game for your gifts.

I had this problem before, gifts do not show up in My Requests tab but they are in the Activity link in Facebook.

Sometimes, the problem fixes itself during the day but not always.

You can wait for them to show up in your My Requests tab or you can go to the Activity link in facebook and got them there.

I will give you the link from our Game guide where it is explained how to receive/exchange or ignore gifts using the Activity link. You could try to accept some gifts from there during the day and see if after a while your My Requests tab shows gifts again without problems.

This is the link to the old method of accepting gifts in our Game Guide:
http://www.slashkey.com/forum/showth...50#post6364950
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  #4913  
Old Nov 10 2020, 10:27 AM
michelle jo michelle jo is offline
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thank you hun just thought it was strange it will probably sort it's self out at some point just glad you know what i mean lol and it's not just me
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  #4914  
Old Nov 13 2020, 12:51 PM
Grumpy Old Man 1 Grumpy Old Man 1 is offline
 
Join Date: Dec 02 2010
Location: St Paul, Minnesota, United States
Posts: 12
Default My Requests

When I click on "My Requests" I get the message that I do not have any pending requests. However, I am able to go into my train manager and boost other's trains and I am able to go into Facebook Games Activity (https://www.facebook.com/games/activity) and see the list of gifts I have received from my neighbors. I can accept the gifts, but the screen that would allow me to exchange a gift flashes by so quickly that I am unable to click on the exchange gift fast enough. I have cleared mem cache multiple times (https://apps.facebook.com/farmtown/p...lear_memcached), ran my normal computer utility to search for registry issues/viruses/etc. and come up clean. I have re-started my computer and also shut it down for over 10 minutes before starting it back up. My computer is a MicroCenter PowerSpec G462 running Microsoft Edge Version 86.0.622.68 (Official build) (64-bit) on a Windows 10 platform. If you would be so kind, can someone help me so my train boost requests and my received gifts are visible when I click on "My Requests". By the way, I am able to use "Show Facility Wall Requests" and "Show other Wall Requests" normally. Thank you for your anticipated assistance.
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[url]http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=0
http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=1
http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=12
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  #4915  
Old Nov 13 2020, 01:59 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Grumpy Old Man 1 View Post
When I click on "My Requests" I get the message that I do not have any pending requests. However, I am able to go into my train manager and boost other's trains and I am able to go into Facebook Games Activity (https://www.facebook.com/games/activity) and see the list of gifts I have received from my neighbors. I can accept the gifts, but the screen that would allow me to exchange a gift flashes by so quickly that I am unable to click on the exchange gift fast enough. I have cleared mem cache multiple times (https://apps.facebook.com/farmtown/p...lear_memcached), ran my normal computer utility to search for registry issues/viruses/etc. and come up clean. I have re-started my computer and also shut it down for over 10 minutes before starting it back up. My computer is a MicroCenter PowerSpec G462 running Microsoft Edge Version 86.0.622.68 (Official build) (64-bit) on a Windows 10 platform. If you would be so kind, can someone help me so my train boost requests and my received gifts are visible when I click on "My Requests". By the way, I am able to use "Show Facility Wall Requests" and "Show other Wall Requests" normally. Thank you for your anticipated assistance.
Hi Grumpy Old Man

I moved your post to the thread about Gifting.

This happens when there are problems transfering data from Facebook. Sometimes the gifts show up again in your My Requests tab after some hours and other times it takes more time.
When I had this problem, I closed everything and restart the computer but had to wait some hours for them to show up again.

If you dont want to wait, you can go to Activity and ignore all gifts instead of accept/exchange them. Sometimes it is better to ignore them one by one than using the "Ignore All" button. Also, sometimes when you try to exchange them, you cant as the farm loads inmediately but we dont have a solution for this.
I'm using a different browser than you and got the same.

This is the link where we explain how to ignore/accept/exchange gifts using the Activity in facebook. Please read it and in case you have trains to boost, do them from your Train Manager instead of the Activity.

http://r1.slashkey.com/forum/showthr...50#post6364950
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  #4916  
Old Nov 14 2020, 08:52 AM
Grumpy Old Man 1 Grumpy Old Man 1 is offline
 
Join Date: Dec 02 2010
Location: St Paul, Minnesota, United States
Posts: 12
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marymarcel, thank you for your quick and thoughtful reply I will continue to wait, clean my cache and restart my computer in hopes that the My Request function will once again work so I can exchange and accept gifts in bulk. I failed to mention in my original post, but I lost functionality on Tuesday of last week so it has been a few days already. If I continue to have challenges will I just have to give up the hope of regaining the use of the My Request function for gifts or would there be another step I could take? I have tried Chrome and Firefox but the challenge is encountered there also.
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[url]http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=0
http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=1
http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=12
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  #4917  
Old Nov 14 2020, 09:04 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Grumpy Old Man 1 View Post
marymarcel, thank you for your quick and thoughtful reply I will continue to wait, clean my cache and restart my computer in hopes that the My Request function will once again work so I can exchange and accept gifts in bulk. I failed to mention in my original post, but I lost functionality on Tuesday of last week so it has been a few days already. If I continue to have challenges will I just have to give up the hope of regaining the use of the My Request function for gifts or would there be another step I could take? I have tried Chrome and Firefox but the challenge is encountered there also.
Hi Grumpy Old Man

I'm sorry your My Requests tab is still not working for you.

One more question, do you have any extension added to your browser? For example the one to keep Facebook classic version?
Just asking as that extension was producing real problems for the game.
In that case you should disable the extension and check if the gifts are fixed for you.

If that is not the case, you can try to go to Activity and accept a few gifts, no matter if you cant exchange them. Check if those gifts go to your gift box.
If they dont, then you could have stuck gifts and the best thing to do is ingnore them one by one in the Activity page.

If gifts go to your gift box, then you will have to use the Activity page till whatever is not working is fixed or you could contact Facebook to complain. But you know they dont usually respond, but you can try
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  #4918  
Old Nov 15 2020, 07:29 PM
Grumpy Old Man 1 Grumpy Old Man 1 is offline
 
Join Date: Dec 02 2010
Location: St Paul, Minnesota, United States
Posts: 12
Default Thank you, Mary

Final follow up. I accepted gifts individually, they did go to my gift box with one exception. There was a stuck gift I could not accept. After ignoring it, sent gifts began to go to the My Requests tab again. everything has been working well for a day now. Thank you for your time and suggestions, your efforts are very much appreciated. Happy Farming
__________________
[url]http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=0
http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=1
http://apps.facebook.com/farmtown/play/?farm_id=683762065&farm_ix=12
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  #4919  
Old Nov 15 2020, 08:29 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,764
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Quote:
Originally Posted by Grumpy Old Man 1 View Post
Final follow up. I accepted gifts individually, they did go to my gift box with one exception. There was a stuck gift I could not accept. After ignoring it, sent gifts began to go to the My Requests tab again. everything has been working well for a day now. Thank you for your time and suggestions, your efforts are very much appreciated. Happy Farming
Hi Gumpy Old Man 1

So glad to hear it is working for you now!

You are very welcome and thanks for coming back to let us know
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  #4920  
Old Nov 30 2020, 01:48 PM
VondaK VondaK is offline
 
Join Date: Sep 16 2009
Posts: 81
Default No gifts

All my gifts have disappeared. Had them 2 hours ago - now none when I went to do them again. Help please.
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