OFFICIAL Receiving-sending-exchanging Gifts

[michelle jo]

hi hun no it's doesn't show any gifts then all of a sudden it shows there is 50 gifts so i go collect them as normal then won't have any again rest of day till about tea time then i get 50 in the box again normally i get gifts all day long but it's like it's collecting all the gifts and only giving me them when it gets to 50 like something is stuck or something it's never done it before but been doing it about 4 days now just seems strange x

[marymarcel]

Originally Posted by michelle jo

hi hun no it's doesn't show any gifts then all of a sudden it shows there is 50 gifts so i go collect them as normal then won't have any again rest of day till about tea time then i get 50 in the box again normally i get gifts all day long but it's like it's collecting all the gifts and only giving me them when it gets to 50 like something is stuck or something it's never done it before but been doing it about 4 days now just seems strange x

Oh ok! thanks for clarify it for me

It seems there are problems transfering data from facebook to the game for your gifts.

I had this problem before, gifts do not show up in My Requests tab but they are in the Activity link in Facebook.

Sometimes, the problem fixes itself during the day but not always.

You can wait for them to show up in your My Requests tab or you can go to the Activity link in facebook and got them there.

I will give you the link from our Game guide where it is explained how to receive/exchange or ignore gifts using the Activity link. You could try to accept some gifts from there during the day and see if after a while your My Requests tab shows gifts again without problems.

This is the link to the old method of accepting gifts in our Game Guide:
http://www.slashkey.com/forum/showth...50#post6364950

[michelle jo]

thank you hun just thought it was strange it will probably sort it's self out at some point just glad you know what i mean lol and it's not just me

[Grumpy Old Man 1]

When I click on "My Requests" I get the message that I do not have any pending requests. However, I am able to go into my train manager and boost other's trains and I am able to go into Facebook Games Activity (https://www.facebook.com/games/activity) and see the list of gifts I have received from my neighbors. I can accept the gifts, but the screen that would allow me to exchange a gift flashes by so quickly that I am unable to click on the exchange gift fast enough. I have cleared mem cache multiple times (https://apps.facebook.com/farmtown/p...lear_memcached), ran my normal computer utility to search for registry issues/viruses/etc. and come up clean. I have re-started my computer and also shut it down for over 10 minutes before starting it back up. My computer is a MicroCenter PowerSpec G462 running Microsoft Edge Version 86.0.622.68 (Official build) (64-bit) on a Windows 10 platform. If you would be so kind, can someone help me so my train boost requests and my received gifts are visible when I click on "My Requests". By the way, I am able to use "Show Facility Wall Requests" and "Show other Wall Requests" normally. Thank you for your anticipated assistance.

[marymarcel]

Originally Posted by Grumpy Old Man 1

When I click on "My Requests" I get the message that I do not have any pending requests. However, I am able to go into my train manager and boost other's trains and I am able to go into Facebook Games Activity (https://www.facebook.com/games/activity) and see the list of gifts I have received from my neighbors. I can accept the gifts, but the screen that would allow me to exchange a gift flashes by so quickly that I am unable to click on the exchange gift fast enough. I have cleared mem cache multiple times (https://apps.facebook.com/farmtown/p...lear_memcached), ran my normal computer utility to search for registry issues/viruses/etc. and come up clean. I have re-started my computer and also shut it down for over 10 minutes before starting it back up. My computer is a MicroCenter PowerSpec G462 running Microsoft Edge Version 86.0.622.68 (Official build) (64-bit) on a Windows 10 platform. If you would be so kind, can someone help me so my train boost requests and my received gifts are visible when I click on "My Requests". By the way, I am able to use "Show Facility Wall Requests" and "Show other Wall Requests" normally. Thank you for your anticipated assistance.

Hi Grumpy Old Man

I moved your post to the thread about Gifting.

This happens when there are problems transfering data from Facebook. Sometimes the gifts show up again in your My Requests tab after some hours and other times it takes more time.
When I had this problem, I closed everything and restart the computer but had to wait some hours for them to show up again.

If you dont want to wait, you can go to Activity and ignore all gifts instead of accept/exchange them. Sometimes it is better to ignore them one by one than using the "Ignore All" button. Also, sometimes when you try to exchange them, you cant as the farm loads inmediately but we dont have a solution for this.
I'm using a different browser than you and got the same.

This is the link where we explain how to ignore/accept/exchange gifts using the Activity in facebook. Please read it and in case you have trains to boost, do them from your Train Manager instead of the Activity.

http://r1.slashkey.com/forum/showthr...50#post6364950

[Grumpy Old Man 1]

marymarcel, thank you for your quick and thoughtful reply I will continue to wait, clean my cache and restart my computer in hopes that the My Request function will once again work so I can exchange and accept gifts in bulk. I failed to mention in my original post, but I lost functionality on Tuesday of last week so it has been a few days already. If I continue to have challenges will I just have to give up the hope of regaining the use of the My Request function for gifts or would there be another step I could take? I have tried Chrome and Firefox but the challenge is encountered there also.

[marymarcel]

Originally Posted by Grumpy Old Man 1

marymarcel, thank you for your quick and thoughtful reply I will continue to wait, clean my cache and restart my computer in hopes that the My Request function will once again work so I can exchange and accept gifts in bulk. I failed to mention in my original post, but I lost functionality on Tuesday of last week so it has been a few days already. If I continue to have challenges will I just have to give up the hope of regaining the use of the My Request function for gifts or would there be another step I could take? I have tried Chrome and Firefox but the challenge is encountered there also.

Hi Grumpy Old Man

I'm sorry your My Requests tab is still not working for you.

One more question, do you have any extension added to your browser? For example the one to keep Facebook classic version?
Just asking as that extension was producing real problems for the game.
In that case you should disable the extension and check if the gifts are fixed for you.

If that is not the case, you can try to go to Activity and accept a few gifts, no matter if you cant exchange them. Check if those gifts go to your gift box.
If they dont, then you could have stuck gifts and the best thing to do is ingnore them one by one in the Activity page.

If gifts go to your gift box, then you will have to use the Activity page till whatever is not working is fixed or you could contact Facebook to complain. But you know they dont usually respond, but you can try

[Grumpy Old Man 1]

Final follow up. I accepted gifts individually, they did go to my gift box with one exception. There was a stuck gift I could not accept. After ignoring it, sent gifts began to go to the My Requests tab again. everything has been working well for a day now. Thank you for your time and suggestions, your efforts are very much appreciated. Happy Farming

[marymarcel]

Originally Posted by Grumpy Old Man 1

Final follow up. I accepted gifts individually, they did go to my gift box with one exception. There was a stuck gift I could not accept. After ignoring it, sent gifts began to go to the My Requests tab again. everything has been working well for a day now. Thank you for your time and suggestions, your efforts are very much appreciated. Happy Farming

Hi Gumpy Old Man 1

So glad to hear it is working for you now!

You are very welcome and thanks for coming back to let us know

[VondaK]

All my gifts have disappeared. Had them 2 hours ago - now none when I went to do them again. Help please.