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#1
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I just finished harvesting as I had 23 more points to go to earn 1 farmcash and completed reward came up I went to accept and the reward was stolen and a new number of points until next farm cash came up. This isn't the first time this has happened. Its happened at least 3 times. Either my farm or fb has been doubled or just outright piracy
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littlesallysanctus |
#2
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You are at top level, 1375, since June 11th, so there is no way to get more farmcash for your account till developers add more levels in a few months. If you are talking about another account then please provide the user id number for that account. It is located at the botton of your game page.
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GUIA DEL JUEGO EN ESPAÑOL GUIA DEL JUEGO SITIO WEB LINK A LA GRANJA Y FECHA DE INICIO FARM LINK AND START DATE SUPPORT TEAM Granjera desde el 29 de Julio 2009 |
#3
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I purchased the cosmetic surgery facility twice and there is only one in my inventory. I tried to move the first one on my farm position 3 and it disappeared when it couldn't be placed where I wanted it. It did not reappear where it was previously positioned and I had to purchase a second one. Would you please return the 30 famr cash that I did not need to spend?
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Karin aka Uschi |
#4
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I have checked your data and you are missing one. You will need to contact Support about this as we can not do refunds through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours. http://apps.facebook.com/farmtown/settings2/support/ You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam. If you are having a problem getting responses from Support please read the information in the following link: http://www.slashkey.com/forum/showthread.php?t=644366
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#5
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Hello, I just purchased 250 fc, I got receipts from fb and paypay but no farm cash appeared, what do I do?
sorry I re started my computer and did a clean up on cookies and such, still no cash windows 10 chrome |
#6
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Quote:
I moved your post to the thread about farm cash. I do not see a purchase in your account data. You will need to contact Facebook concerning this as they are the ones who handle those purchases.
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#7
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will do, thank you so much
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#8
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Hi Betty,
They have changed how you get to the payments section. Try the following link: https://secure.facebook.com/facebook...ccounts_center
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#9
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Hmmm
I followed the link you posted, it took me to a page showing my purchases and yes the purchase I made is showing, I contacted facebook support, they sent me a message saying they would contact the game developers, I feel like I am caught in a loop lol, I sure hope this gets resolved quick, I'm trying to upgrade tools, thank yoiu
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#10
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Please consider using credit card payments when purchasing FC. I don't have Paypal or Stripe and don't plan on using them in the future.
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Tags |
buy cash, buy fc, can't buy fc, can't purchase fc, coins, farm cash, farm cash purchase, missing coins, missing farm cash, missing fc, purchase farm cash |
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