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  #4531  
Old May 29 2020, 03:44 PM
13grands 13grands is offline
 
Join Date: Dec 15 2011
Location: N.C.
Posts: 5
Arrow gift storage

Starting last night I realized my gifts were not going to my gift box. It was late so I tried reloading, restarting etc. Nothing. Today I used meche cleaner and also cleared my browsing for 4 wks. I tried using it by accepting a gift from my wall..did not get it. Then I tried going to a shopping link to send myself some trees I thought I was getting last night from (site name removed). Not sure what to do. Didn't see anybody's post complaining of same issue Thanks for any advice/help

Connie McCluskey
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Last edited by marymarcel; May 29 2020 at 03:49 PM.
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  #4532  
Old May 29 2020, 03:57 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by 13grands View Post
Starting last night I realized my gifts were not going to my gift box. It was late so I tried reloading, restarting etc. Nothing. Today I used meche cleaner and also cleared my browsing for 4 wks. I tried using it by accepting a gift from my wall..did not get it. Then I tried going to a shopping link to send myself some trees I thought I was getting last night from (site name removed). Not sure what to do. Didn't see anybody's post complaining of same issue Thanks for any advice/help

Connie McCluskey
Hi Connie

I moved your post to the thread about Gifts.

Which browser are you using?

Are the gifts showing up in your My Requests tab but after accepting them, they do not go to your gifts box?

There is a possibility that the gifts you are accepting and not going to your gift box, are gifts you previously accepted and didnt clear from your My Requests.

Please click in the following link and if you see those gifts there, ignore them all. If you try to accept them and they were already accepted then they will not go to your gift box. If you see trains, you have to click in the X instead of accepting them.
After doing this, see if you can get new gifts in your My Requests and they go to your gifts box.

https://www.facebook.com/games/activity
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Last edited by marymarcel; May 29 2020 at 04:14 PM.
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  #4533  
Old May 29 2020, 05:20 PM
13grands 13grands is offline
 
Join Date: Dec 15 2011
Location: N.C.
Posts: 5
Default problem solved

Thanks for responding. I think it was due to my flash not enabling. I'd tried everything I could think of...accepting gifts, requesting trees on Fruits and nuts etc. I cleared my lap top twice! I use chrome and rarely have a problem. I kept logging out then logging in and the 4th time pop up showed telling me to enable flash. We'll see what happens . Again, thanks so much
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  #4534  
Old May 29 2020, 05:33 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Originally Posted by 13grands View Post
Thanks for responding. I think it was due to my flash not enabling. I'd tried everything I could think of...accepting gifts, requesting trees on Fruits and nuts etc. I cleared my lap top twice! I use chrome and rarely have a problem. I kept logging out then logging in and the 4th time pop up showed telling me to enable flash. We'll see what happens . Again, thanks so much
Hi Connie,
If your Flash was not enabling you would not be able to even get into your farms. The Flash Enabler in Chrome should make sure that it is started so you can get into your farms.

I do see you have 25 rubber trees in your giftbox, so you have gotten some from the requested trees.
Are you seeing gifts in the My Requests tab and able to accept those?
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4535  
Old Jun 09 2020, 08:54 PM
kgg43king kgg43king is offline
 
Join Date: May 14 2011
Posts: 30
Default gift showing show farm town request

trying to accept gift request options show "show farmtown gift request "and "show other gift request" what the heck you were down for hours and now everything is messed and when you try to accept gifts nothing happens there is no option just show farntown gift request

Last edited by kgg43king; Jun 09 2020 at 09:02 PM.
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  #4536  
Old Jun 09 2020, 09:02 PM
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Taz D Taz D is offline
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trying to accept gift request options show "show farmtown gift request " and "show other gift request" what the heck you were down for hours and now everything is messed up
Hi kgg,
I moved your post to the subject thread about gifts.

The 3 headings ar My Requests (gifts), Show Facility Wall Requests (facility work requests) and Show Other Wall Requests (ingredient and belt bionus requests).
What is messed up in these?

I just checked mine and all are working correctly.


Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4537  
Old Jun 09 2020, 11:32 PM
NJones277 NJones277 is offline
 
Join Date: Aug 12 2009
Posts: 215
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Since the servers came back up, I'm not getting the "accept all" or "exchange all" at the top of my requests. I tried to accept/exchange manually, but even though I was able to exchange, I can't accept, so everything is stuck. Everything has been done - clear memcache, clear browser history, reload game... Help, please. Thanks.

OK went back in and found gifts in my box. So I am able to accept, even though it doesn't show that the gift has been accepted, but when I "reload" my requests the ones I exchanged and accepted are gone. So that side is working, but I'm unable to return anything to anyone.

Last edited by NJones277; Jun 09 2020 at 11:39 PM. Reason: New information
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  #4538  
Old Jun 09 2020, 11:47 PM
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Taz D Taz D is offline
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Originally Posted by NJones277 View Post
Since the servers came back up, I'm not getting the "accept all" or "exchange all" at the top of my requests. I tried to accept/exchange manually, but even though I was able to exchange, I can't accept, so everything is stuck. Everything has been done - clear memcache, clear browser history, reload game... Help, please. Thanks.

OK went back in and found gifts in my box. So I am able to accept, even though it doesn't show that the gift has been accepted, but when I "reload" my requests the ones I exchanged and accepted are gone. So that side is working, but I'm unable to return anything to anyone.
Hi NJones,
Only thing I can suggest is try clearing the memcache again and see if the Accept All and Exchange All show back up. I just checked mine and they are all there and working.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4539  
Old Jun 10 2020, 08:16 AM
NJones277 NJones277 is offline
 
Join Date: Aug 12 2009
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Thanks Taz. All is back to normal this morning.
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  #4540  
Old Jun 10 2020, 09:49 PM
kgg43king kgg43king is offline
 
Join Date: May 14 2011
Posts: 30
Default same problem

cleared memcache and closed and reopened and still getting the same wall posting messages not accept all send all
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