HTML5/WebGL: Game Not loading or frequent crashes

[Meno Ruiz]

1. User ID number 700005655
2. stuck black screen
3. "WebGL Supported, but DISABLED-------ERROR!"

[Taz D]

Originally Posted by Meno Ruiz

1. User ID number 700005655
2. stuck black screen
3. "WebGL Supported, but DISABLED-------ERROR!"

Hi Meno,
Please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


You can also try clearing your browser cache, close your browser and reopen your farms.

[dofford]

Originally Posted by Robin Hoke

I haven't had any trouble with the game until just now. A message came up saying Your browser does not support WebGL. I am using Chrome. Is there something else I should be using or something I need to do. I have already taken Flash out of my computer and cleaned it. Any suggestions will be welcomed.

Posted By Dale Offord:

I was having intermittent problems with this same message.
Each time I would check and my browser (Chrome) had WebGL enabled.
I would disable and relaunch.
Then I would go back and enable and relaunch.
It would work for a couple of days.

So I was looking into my browser and finally went to my extensions.
I found that I still had a Flash Extension enabled.
I have disable that extension and will report back to let you know whether the problem comes back.

Hope this helps.

[beanie_66]

Can't play. These the requested details.
699991593
Black screen
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)

[sharondarlene]

644784403 This is Sharon Head...I cannot get on my farm from any browser...can you help???

[Donald_Kinscherf]

ID 532948232

Screen loads either completely or partially then turns gray...tried 7 times

on jan 22 got to all 24 farms on jan 23 got to zero farms

[rhondajackson]

2021-01-23 08:32:13.531 LOGIndexedDB is not available. Data will not persist in cache and PlayerPrefs will not be saved.... Black..1026515247438804

[Luscious Linda]

Game wont load keep getting red error messages and it is stuck on Black screen

[Luscious Linda]

2021-01-23 11:21:41.417 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-01-23 11:21:41.420 ERRORfalling back to ArrayBuffer instantiation

[falmia]

.user id: 1609036046

black screen

GPU-renderer:google swiftshader

I have not been able to play since the switch