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  #1031  
Old Nov 01 2024, 11:33 AM
Irish355 Irish355 is offline
 
Join Date: Jun 13 2010
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Good Morning. I started a quest this morning. I entered the Leather roll, iron ore and graphite ore. The timer started on all three. I then proceded to do all my facilities and when I cam back to the quest screen, all three were now as if I never chose them. The timer was gone. Since I had just loaded all my facilities, I am unable to add them a second time. I have to wait four hours. This is not the first time this has happened to me in quests. This particular quest is for Viking Armor, which I do own two movie studios. Waiting for your info. Irish

https://apps.slashkey.com/farmtown/1462765312
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  #1032  
Old Nov 01 2024, 11:59 AM
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Taz D Taz D is offline
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Originally Posted by Irish355 View Post
Good Morning. I started a quest this morning. I entered the Leather roll, iron ore and graphite ore. The timer started on all three. I then proceded to do all my facilities and when I cam back to the quest screen, all three were now as if I never chose them. The timer was gone. Since I had just loaded all my facilities, I am unable to add them a second time. I have to wait four hours. This is not the first time this has happened to me in quests. This particular quest is for Viking Armor, which I do own two movie studios. Waiting for your info. Irish

https://apps.slashkey.com/farmtown/1462765312
Hi Irish,
I am sorry this happened to you, but I can't duplicate this. I also started several items in quests this morning and they are working.
As long as those items are not non-working facility products then you should be able to post your facilities for your neighbors to work to shorten the time you have to wait to start a batch for each of those again. The best way to do any step for a quest is to use the open button in the quest and start a single batch rather than using the Start All to do them. That way if it doesn't work the first time you still have more batches you can start.
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Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1033  
Old Nov 01 2024, 12:18 PM
Snookie Sue Snookie Sue is offline
 
Join Date: Nov 11 2009
Posts: 178
Default Thanks Taz

I never use the start all buttons for quests. When I noticed the step hadn't registered, I tried to start them again and then 2 did get grayed out. Am I the only one with this issue? Again, thanks - your help and quick responses are always really appreciated.
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  #1034  
Old Nov 01 2024, 12:23 PM
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Taz D Taz D is offline
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Originally Posted by Snookie Sue View Post
I never use the start all buttons for quests. When I noticed the step hadn't registered, I tried to start them again and then 2 did get grayed out. Am I the only one with this issue? Again, thanks - your help and quick responses are always really appreciated.
Hi Snookie Sue,
I could not duplicate this. I also started several products for quests this morning with no problems.


If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1035  
Old Nov 01 2024, 01:23 PM
Snookie Sue Snookie Sue is offline
 
Join Date: Nov 11 2009
Posts: 178
Default Thanks again.

Refreshed and reloaded the farms and then I was able to start all but 2 non-workable by others facilities. Will try them much later. Strange. Must have been something stupid on my part. Appreciate your time.
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  #1036  
Old Nov 01 2024, 05:21 PM
Irish355 Irish355 is offline
 
Join Date: Jun 13 2010
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Thanks Taz. I always use the open button in the quest. I never do a quest by start all. I only loaded everything after the items showed started in quest. I always do quests first. It just added another four hours to the six hours those will probably take to finish in quest. It's a game and could have glitches here and there to be expected I suppose. Overall, I really have no complaints with the game. Thanks again Taz for checking on it.
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  #1037  
Old Nov 02 2024, 02:40 PM
lynnetimpeiro@msn.com lynnetimpeiro@msn.com is offline
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Hi!! I have regular quest for bridal bouquet. I have the employee lifeline for it. I needed the ingredients for the blue coloring so worked over 24 facilities this morning; and, still need them. I thought with the employee lifeline, you could get what you needed by working facs. Have I got this confused because it seems really strange that working that many facs, I would still need the same 2 very common ingredients, especially soybeans. I did clear memcache and reboot, but still nothing. Thanks for any clarification on this.
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  #1038  
Old Nov 02 2024, 03:12 PM
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marymarcel marymarcel is offline
 
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Originally Posted by lynnetimpeiro@msn.com View Post
Hi!! I have regular quest for bridal bouquet. I have the employee lifeline for it. I needed the ingredients for the blue coloring so worked over 24 facilities this morning; and, still need them. I thought with the employee lifeline, you could get what you needed by working facs. Have I got this confused because it seems really strange that working that many facs, I would still need the same 2 very common ingredients, especially soybeans. I did clear memcache and reboot, but still nothing. Thanks for any clarification on this.
Hi lynnetimpeiro

I think you are trying to get blue ink by working your friends facilities.

Well that should work if you first have the steps for soybean and blueberry completed.

To have them completed you can harvest them in your own farms or in a friend farm as you have the employeed lifeline.

After that, then working facilities should work to get the blue ink.
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  #1039  
Old Nov 02 2024, 07:16 PM
lynnetimpeiro@msn.com lynnetimpeiro@msn.com is offline
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Thanks Mary -- I remembered but too late. Thanks again!!
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  #1040  
Old Nov 02 2024, 07:22 PM
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marymarcel marymarcel is offline
 
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Thanks Mary -- I remembered but too late. Thanks again!!
You are very welcome lynnetimpeiro
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8 quests, brown quests, completed quest, employee lifeline, friends list, gift issues, gift lifeline, lifeline, lifelines, personal quests, quest, quest manager, quest rewards, quest time, quests, quests completed, regular quests, trader lifeline

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