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  #1901  
Old Aug 21 2020, 10:09 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,783
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Quote:
Originally Posted by Dana1971 View Post
Still getting the same error when trying to buy FT Cash as of 8-21-2020
Hi Dana

If you have followed all the instructions Tiger and Taz gave to you and nothing worked for you then please contact Support team to let them know what is happening.

To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you have problems getting the automtic response from Support then read the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366
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  #1902  
Old Aug 21 2020, 10:36 AM
Dana1971 Dana1971 is offline
 
Join Date: Nov 23 2014
Posts: 211
Default Can't buy FT Cash

Here is a pic of what I get when I try to buy FT Cash
I used the snipping tool
Attached Images
File Type: jpg Capture.jpg (15.0 KB, 10 views)
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  #1903  
Old Aug 21 2020, 10:38 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,783
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Quote:
Originally Posted by Dana1971 View Post
Here is a pic of what I get when I try to buy FT Cash
I used the snipping tool
Thank you so much for the pic Dana

Now please contact Support and they will send you another email address to let you send that pic to them.
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  #1904  
Old Aug 21 2020, 11:57 AM
barbara nixon barbara nixon is offline
 
Join Date: Apr 27 2010
Posts: 317
Default fc

just now i tried to buy fc and got slashkey error message..twice
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  #1905  
Old Aug 21 2020, 12:06 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 26,635
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Quote:
Originally Posted by barbara nixon View Post
just now i tried to buy fc and got slashkey error message..twice
Hi Barbara,
If you haven't please read the preceding posts about this to see what to try.
If those don't work please contact Support as they are trying to gather information on this.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1906  
Old Aug 21 2020, 01:15 PM
barbara nixon barbara nixon is offline
 
Join Date: Apr 27 2010
Posts: 317
Default fc

tried to get the cookies thing to work but nothing i tried is working
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  #1907  
Old Aug 21 2020, 01:16 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 26,635
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Quote:
Originally Posted by barbara nixon View Post
tried to get the cookies thing to work but nothing i tried is working
Hi Barbara,
Please report this to Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1908  
Old Aug 21 2020, 01:24 PM
Molaquilts Molaquilts is offline
 
Join Date: Oct 28 2014
Posts: 11
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Me either!
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  #1909  
Old Aug 21 2020, 01:29 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 26,635
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Quote:
Originally Posted by Molaquilts View Post
Me either!
Hi Molaquilts,
Please report this to Support they are gathering information on this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1910  
Old Aug 21 2020, 04:35 PM
kiya2cat kiya2cat is offline
 
Join Date: Nov 29 2009
Posts: 12
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https://scontent.fbrs1-2.fna.fbcdn.n...f1&oe=5F66CFA2
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buy cash, buy fc, can't buy fc, can't purchase fc, coins, farm cash, missing coins, missing farm cash, missing fc

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