OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by LisaScobee

If it's my internet then why does every other site I've tried (Google, Gmail, Twitter, Facebook, etc) WORK? And why am I getting the internet speed I pay for (the photo I can't get to work here)?

Hi LisaScobee,
You do not use the same path to every site you visit. The only thing that is the same for all of them is your link from you to your service provider. Everything after that goes to different paths through many links. It is not a direct connection from your service provider to the Farm Town servers.

[LisaScobee]

Originally Posted by Taz D

Hi LisaScobee,
You do not use the same path to every site you visit. The only thing that is the same for all of them is your link from you to your service provider. Everything after that goes to different paths through many links. It is not a direct
connection from your service provider to the Farm Town servers.

Now the entire site is unresponsive and I'm still going to all my bookmarks. This time I made sure I went too the game via the above link. Getting tired of being told I'm wrong. I'll call my provide but they'll tell me nothing's wrong.

[Taz D]

Originally Posted by LisaScobee

Now the entire site is unresponsive and I'm still going to all my bookmarks. This time I made sure I went too the game via the above link. Getting tired of being told I'm wrong. I'll call my provide but they'll tell me nothing's wrong.

Hi LisaScobee,
Going back to your original post and the picture you posted, it is showing that your GPU renderer is Google's Switshader Device. This is a software acceleration. That can be causing your problem in loading the game. You need to have the Hardware acceleration enabled.

Are you trying to use a different computer or device to play?

[LisaScobee]

Originally Posted by Taz D

Hi LisaScobee,
Going back to your original post and the picture you posted, it is showing that your GPU renderer is Google's Switshader Device. This is a software acceleration. That can be causing your problem in loading the game. You need to have the Hardware acceleration enabled.

Are you trying to use a different computer or device to play?

Hardware acceleration WAS enabled. I've been away from my PC since my last post and the site is now working. I never touched hardware acceleration before loading the game this time. I use the same laptop to play the game unless I'm traveling and if I'm traveling I generally don't have TIME to play.

Also what is this error:


2024-04-20 19:28:57.339 ERROR{"isTrusted":true}

[Taz D]

Originally Posted by LisaScobee

Hardware acceleration WAS enabled. I've been away from my PC since my last post and the site is now working. I never touched hardware acceleration before loading the game this time. I use the same laptop to play the game unless I'm traveling and if I'm traveling I generally don't have TIME to play.

Also what is this error:


2024-04-20 19:28:57.339 ERROR{"isTrusted":true}

Hi Lisa,
Is it still showing the Google's Switshader Device as being used?
Since you have been off of the computer since you last post it is possible that when you started it this time the hardware acceleration was re-enabled.

If you haven't updated your Chrome browser you do need to as Chrome is up to version 124 and your picture shows version 123.
I am glad it is loading for you now.

[LisaScobee]

Originally Posted by Taz D

Hi Lisa,
Is it still showing the Google's Switshader Device as being used?
Since you have been off of the computer since you last post it is possible that when you started it this time the hardware acceleration was re-enabled.

If you haven't updated your Chrome browser you do need to as Chrome is up to version 124 and your picture shows version 123.
I am glad it is loading for you now.

I'm inside the game on one tab, updating chrome on another tab and here on the third tab. Wouldn't it not let me in the game or error if the version wasn't compatible. I did nothing to initiate a Chrome update.

[Taz D]

Originally Posted by LisaScobee

I'm inside the game on one tab, updating chrome on another tab and here on the third tab. Wouldn't it not let me in the game or error if the version wasn't compatible. I did nothing to initiate a Chrome update.

Hi Lisa,
Not necessarily. The previous version could still work. It is just that we know that sometimes it won't load if you are behind on the browser and computer updates. We just happened to notice that yours was not updated, not that it was the cause of you not being able to load your farms.

[LisaScobee]

Originally Posted by Taz D

Hi Lisa,
Not necessarily. The previous version could still work. It is just that we know that sometimes it won't load if you are behind on the browser and computer updates. We just happened to notice that yours was not updated, not that it was the cause of you not being able to load your farms.

USER ID number is: 1637121091 Build No: 603