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  #3861  
Old Jun 04 2021, 02:56 PM
cocosfarm cocosfarm is offline
 
Join Date: Aug 24 2009
Location: Cincinnati Ohio USA
Posts: 92
Default cannot get online on any browser

game will not load past part of " getting on tractor'
  #3862  
Old Jun 04 2021, 03:28 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
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Quote:
Originally Posted by cocosfarm View Post
game will not load past part of " getting on tractor'
Hi cocosfarm,
I moved your post to the subject thread about loading problems.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


There are also some things in the first post of this thread you can use to check your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3863  
Old Jun 06 2021, 05:49 AM
HILARIOUS HILARIOUS is offline
 
Join Date: Apr 14 2015
Posts: 56
Default Reporting unable to open new version

chrome is my browser, web gl 2 is enabled. I am unable to load my farm. there is no U number in the toggle .
  #3864  
Old Jun 06 2021, 08:51 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,781
Default

Quote:
Originally Posted by HILARIOUS View Post
chrome is my browser, web gl 2 is enabled. I am unable to load my farm. there is no U number in the toggle .
Hi HILARIOUS

Please check if Chrome is updated, to do that:

1. Top right of your browser at the end of the address bar you will see 3 dots. Hover your mouse over them and it will say "Customise and control Google Chrome", then click on the 3 dots



2. Scroll down till you see "Help", hover your mouse on Help and on the left click in "About Google Chrome"

If it is updated, you will see that information or if not, then it will start the update for the browser.

Also, are you clearing your chrome browser history/cache everytime you close your computer for the day? If so, you dont need to do that. When you clear your browser cache, next time you load the game, it will load very slowly as all graphics have to be loaded again.

When you are trying to load the game, if you see it is taking more than 2 minutes, then click again in Play button. Wait for about 1/2 minutes and if it doesnt load, then click in Play button again.

As we have told you in other responses, if you have a family member or a friend who could check your computer, then the specifications for your computer are in the first post, first page of this thread.
  #3865  
Old Jun 06 2021, 10:07 AM
Luscious Linda Luscious Linda is offline
 
Join Date: Jun 14 2009
Location: Essex,England
Posts: 31
Default 552854859 black screen

2021-06-06 15:03:17.491 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-06-06 15:03:17.497 ERRORfalling back to ArrayBuffer instantiation
  #3866  
Old Jun 06 2021, 10:18 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by Luscious Linda View Post
2021-06-06 15:03:17.491 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-06-06 15:03:17.497 ERRORfalling back to ArrayBuffer instantiation
Hi Luscious Linda,
I moved your post to the subject thread about loading problems.

Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


There are also some things in the first post of this thread you can use to check your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3867  
Old Jun 06 2021, 10:23 AM
Luscious Linda Luscious Linda is offline
 
Join Date: Jun 14 2009
Location: Essex,England
Posts: 31
Default 552854859 black screen

received
2021-06-06 15:16:25.595 ERRORException encountered in operation Resource(avatars_assets_all_870ff954af4d5fcb2a51ae 50053e93c0.bundle), status=Failed, result= : RemoteAssetBundleProvider unable to load from url https://cdn.slashkey.com/flash/farm/...53e93c0.bundle, result='Unknown Error'.
2021-06-06 15:16:25.637 ERRORException encountered in operation Dependencies [avatars_assets_all_870ff954af4d5fcb2a51ae5005..., defaultlocalgroup_unitybuiltinshaders_ab5d8a0...], status=Failed, result=System.Collections.Generic.List`1[UnityEngine.ResourceManagement.AsyncOperations.Asy ncOperationHandle] : RemoteAssetBundleProvider unable to load from url https://cdn.slashkey.com/flash/farm/...53e93c0.bundle, result='Unknown Error'.
2021-06-06 15:16:25.672 ERRORException encountered in operation Resource(costume_girl_street3.prefab), status=Failed, result= : Dependency Exception
2021-06-06 15:16:25.702 ERRORException encountered in operation Resource(Avatar.prefab), status=Failed, result= : Dependency Exception
2021-06-06 15:16:25.738 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - costume_girl_street3 -> System.Exception: Dependency Exception
2021-06-06 15:16:25.759 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Characters/Avatar -> System.Exception: Dependency Exception
  #3868  
Old Jun 06 2021, 10:28 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by Luscious Linda View Post
received
2021-06-06 15:16:25.595 ERRORException encountered in operation Resource(avatars_assets_all_870ff954af4d5fcb2a51ae 50053e93c0.bundle), status=Failed, result= : RemoteAssetBundleProvider unable to load from url https://cdn.slashkey.com/flash/farm/...53e93c0.bundle, result='Unknown Error'.
2021-06-06 15:16:25.637 ERRORException encountered in operation Dependencies [avatars_assets_all_870ff954af4d5fcb2a51ae5005..., defaultlocalgroup_unitybuiltinshaders_ab5d8a0...], status=Failed, result=System.Collections.Generic.List`1[UnityEngine.ResourceManagement.AsyncOperations.Asy ncOperationHandle] : RemoteAssetBundleProvider unable to load from url https://cdn.slashkey.com/flash/farm/...53e93c0.bundle, result='Unknown Error'.
2021-06-06 15:16:25.672 ERRORException encountered in operation Resource(costume_girl_street3.prefab), status=Failed, result= : Dependency Exception
2021-06-06 15:16:25.702 ERRORException encountered in operation Resource(Avatar.prefab), status=Failed, result= : Dependency Exception
2021-06-06 15:16:25.738 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - costume_girl_street3 -> System.Exception: Dependency Exception
2021-06-06 15:16:25.759 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Characters/Avatar -> System.Exception: Dependency Exception
Hi Luscious Linda,
I again moved your post to the subject thread about loading problem. Please post loading problems in this thread, not in the Game Migration Updates thread.
Please read my answer above your last post.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3869  
Old Jun 07 2021, 09:26 AM
JenniePratt JenniePratt is offline
 
Join Date: Dec 23 2014
Location: Melbourne, Australia
Posts: 6
Default

My user ID is 644753649. I'm having issues with the game crashing when I'm trying to plant crops. I've followed the instructions on the link provided, but it hasn't made any difference. I'm wondering if it's a bug in the game.
  #3870  
Old Jun 07 2021, 09:35 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by JenniePratt View Post
My user ID is 644753649. I'm having issues with the game crashing when I'm trying to plant crops. I've followed the instructions on the link provided, but it hasn't made any difference. I'm wondering if it's a bug in the game.
Hi JenniePratt,
I moved your post to the subject thread about crashing.
If your farms are layered with trees or flowers over your crops it can cause these crashes.

Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.


There are also some things in the first post of this thread you can use to check your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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