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  #3921  
Old Jun 16 2021, 07:20 AM
HILARIOUS HILARIOUS is offline
 
Join Date: Apr 14 2015
Posts: 56
Default Reporting unable to open new version

NOTICE COMING UP SAYING webgl not active. I have done nothing, it was working till m5 minutes ago. I cannot locate web Gl. I have had a gutsfull of this =, it's all the time.
  #3922  
Old Jun 16 2021, 07:31 AM
Tiger's Avatar
Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,358
Default

Quote:
Originally Posted by HILARIOUS View Post
NOTICE COMING UP SAYING webgl not active. I have done nothing, it was working till m5 minutes ago. I cannot locate web Gl. I have had a gutsfull of this =, it's all the time.
Hi HILARIOUS,

If you were able to load the game this time and WebGL showed disabled, try closing and reopening your browser, check your browser is still up to date, try another browser that is also up to date.

If you continue to have problems you need to supply the rest of the information we requested. You can get to that post by clicking on this link: http://r1.slashkey.com/forum/showthr...58#post6452258
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  #3923  
Old Jun 17 2021, 12:24 AM
mistybutterfly mistybutterfly is offline
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Join Date: Feb 15 2013
Posts: 17
Default game takes forever to load.

It takes over 15 minutes to get the game to load. I timed it. Tried all the things you suggest and nothing seems to work. I use firefox because chrome doesn't even work anymore for playing this game with the new versions and updates. There have been a few times where it gets loaded in about 2 or 3 minutes but that is very rare. Once I get on, everything is ok but still is slow in going from farm to farm. I have new Big Sur OS on new Mac Pro and don't have any other issues with other things trying to load. What is the problem here? Plus the faces of my neighbors are still nothing but silhouettes.
USER ID number ( 520045647 )
  #3924  
Old Jun 17 2021, 06:04 AM
melian1 melian1 is offline
 
Join Date: Jul 13 2014
Posts: 24
Default

My farm won’t load. It gets to the black page, but the little progress box doesn’t fill in. On Chrome and Opera, it doesn’t fill in at all, on Firefox, it fills in a little, about 10%, but never goes any further, and the last time (I tried several times), I waited 15 minutes but it never went further. My farm ID is: 1793409352 The info at the bottom is:
On Chrome:
2021-06-17 10:54:12.172 INFOCheckpoint-B-000 - Initialized
2021-06-17 10:54:12.173 LOGFT Client Services Inited.
2021-06-17 10:54:12.188 LOGSessionId: 5170654
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.106 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.4531)
2021-06-17 10:59:09.892 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-06-17 10:59:09.893 ERRORfalling back to ArrayBuffer instantiation

On Firefox:
2021-06-17 10:46:38.100 INFOCheckpoint-B-000 - Initialized
2021-06-17 10:46:38.102 LOGFT Client Services Inited.
2021-06-17 10:46:38.266 LOGSessionId: 5170646
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)

On Opera:
2021-06-17 10:55:09.580 INFOCheckpoint-B-000 - Initialized
2021-06-17 10:55:09.583 LOGFT Client Services Inited.
2021-06-17 10:55:09.615 LOGSessionId: 5170655
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 OPR/76.0.4017.177
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.4531)
2021-06-17 10:56:46.157 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-06-17 10:56:46.160 ERRORfalling back to ArrayBuffer instantiation
  #3925  
Old Jun 17 2021, 08:26 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,358
Default

Quote:
Originally Posted by mistybutterfly View Post
It takes over 15 minutes to get the game to load. I timed it. Tried all the things you suggest and nothing seems to work. I use firefox because chrome doesn't even work anymore for playing this game with the new versions and updates. There have been a few times where it gets loaded in about 2 or 3 minutes but that is very rare. Once I get on, everything is ok but still is slow in going from farm to farm. I have new Big Sur OS on new Mac Pro and don't have any other issues with other things trying to load. What is the problem here? Plus the faces of my neighbors are still nothing but silhouettes.
USER ID number ( 520045647 )
Hi mistybutterfly,

We're not Mac users so please try to understand that we may be asking you to do something you have already done.
  • Have you added anything to your farms recently like loose animals that are not in sheds or added more of anything to your farms recently?

  • Is this happening no matter which farm you try to load or does it only happen on the farms that may be bigger or have more on them? If oyu're not sure make one of your farms that has less on it defualt and then close the game and try loading again and see if that loads quicker than your current defaulted farm.


As you like Chrome have you tried Opera? If not make sure that Opera is up to date and then close everything that may be running or downloading so that you are only using Opera to play the game and see how you get on with that before you open up anything else in your browser or do other things with your Mac.

If you have already tried that browser and are still having problems please try and get the following information for us to copy over to the devs thread so they can see what is happening on the kind of device you have:
  • Can you please click on the Apple icon and then click on About this Mac. In the window that shows please copy the information about Mac Pro you have, OS SUR version , the processor, the memory and graphics please.

  • For this one it depends if you know how to get to and see the memory information from your Activity Monitor to copy the information about how much memory your browser is using when you play Farm Town. If you do not know how to get to it and understand what it's showing you it's best if you go to Apple support as they will have instructions for you for it and how to close it when you are done looking in it.

    Again you want to aim to only having the game open in one tab in your browser so you can see how much memory the browser is using with just the game open in it.

    When you open the Activity Monitor and click on the Memory tab and look for the browser you are using on the left side of that list and you should see next to that in the Memory tab how much memory your browser is using in MB or GB.

Please also copy the 1st 10 lines of what you are seeing in the FT console beneath your game screen so that information is added to your post as well.

Don't worry if you can't get all the information requested, some information is better than none at all.
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  #3926  
Old Jun 17 2021, 08:43 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,781
Default

Quote:
Originally Posted by melian1 View Post
My farm won’t load. It gets to the black page, but the little progress box doesn’t fill in. On Chrome and Opera, it doesn’t fill in at all, on Firefox, it fills in a little, about 10%, but never goes any further, and the last time (I tried several times), I waited 15 minutes but it never went further. My farm ID is: 1793409352 The info at the bottom is:
On Chrome:
2021-06-17 10:54:12.172 INFOCheckpoint-B-000 - Initialized
2021-06-17 10:54:12.173 LOGFT Client Services Inited.
2021-06-17 10:54:12.188 LOGSessionId: 5170654
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.106 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.4531)
2021-06-17 10:59:09.892 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-06-17 10:59:09.893 ERRORfalling back to ArrayBuffer instantiation

On Firefox:
2021-06-17 10:46:38.100 INFOCheckpoint-B-000 - Initialized
2021-06-17 10:46:38.102 LOGFT Client Services Inited.
2021-06-17 10:46:38.266 LOGSessionId: 5170646
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)

On Opera:
2021-06-17 10:55:09.580 INFOCheckpoint-B-000 - Initialized
2021-06-17 10:55:09.583 LOGFT Client Services Inited.
2021-06-17 10:55:09.615 LOGSessionId: 5170655
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 OPR/76.0.4017.177
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.4531)
2021-06-17 10:56:46.157 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-06-17 10:56:46.160 ERRORfalling back to ArrayBuffer instantiation
Hi melian1

Sorry for the delay to respond to you. Are you still getting the same problem?

If so, please clear your browser cache and then restart your computer.

The first time you try to load the game after the clearing it will load slowly as all graphics have to be loaded again.
If you see that after 1/2 minutes it doesnt load, then click en Play button again and see if it loads for you.
  #3927  
Old Jun 18 2021, 12:56 AM
Jeanninefl Jeanninefl is offline
 
Join Date: Jul 11 2018
Posts: 5
Default This gets less and less fun

SO sick of hoping it will load. Must be time for a new game. :-(
  #3928  
Old Jun 18 2021, 05:49 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,358
Default

Quote:
Originally Posted by Jeanninefl View Post
SO sick of hoping it will load. Must be time for a new game. :-(
Hi Jeanninefl,

Your posts have been answered. Please click on this link and let us know if you have already done those, if you have not please do them and if you still can not load the game then please supply the information requested:
http://r1.slashkey.com/forum/showthr...54#post6452154

If you are having difficulty finding your posts and the replies you can click on this link to learn how to find them: Where's My Post Gone?
__________________
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How to FIND YOUR POSTS on the forum.


  #3929  
Old Jun 18 2021, 06:48 PM
jean.york jean.york is offline
 
Join Date: Jan 11 2011
Posts: 4
Default Can't load FT

App is freezing while using app. 1753866434
  #3930  
Old Jun 18 2021, 07:12 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by jean.york View Post
App is freezing while using app. 1753866434
Hi Jean.york,
I moved your post to the subject thread about loading problems.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

Also in the first post on the first page of this thread there are steps you can try for checking your computer.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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