HTML5/WebGL: Game Not loading or frequent crashes

[Peggy Grey]

PLEASE, get me on Farmtown. It stalls on the black screen. It sometimes tells me my browser (whatever that is) doesn't support WebGL. Other times I have to wait 5-6 minutes for the black screen to change to the game. I've checked and I have all the requirements for WebGL /Farmtown to be supported--latest version of Chrome, 64 something or another, 8 something or another, etc. NOW my shortcut access to open FT is gone that has always been on the left hand side of my screen is gone and I can only access the game by scrolling down my notifications, finding a message that some fellow player has sent me a gift, and click on that message. THIS WHOLE THING IS NUTS! Others are starting to play the game again and I can't even consistently get on the game. Why????
Frustrated.

[Taz D]

Originally Posted by Peggy Grey

PLEASE, get me on Farmtown. It stalls on the black screen. It sometimes tells me my browser (whatever that is) doesn't support WebGL. Other times I have to wait 5-6 minutes for the black screen to change to the game. I've checked and I have all the requirements for WebGL /Farmtown to be supported--latest version of Chrome, 64 something or another, 8 something or another, etc. NOW my shortcut access to open FT is gone that has always been on the left hand side of my screen is gone and I can only access the game by scrolling down my notifications, finding a message that some fellow player has sent me a gift, and click on that message. THIS WHOLE THING IS NUTS! Others are starting to play the game again and I can't even consistently get on the game. Why????
Frustrated.

Hi Peggy Grey,
I moved your post to the subject thread about HTML loading problems.
When it tells you that your browser (Chrome) doesn't support WebGL it is becaus e an error has occurred. To fix it you need to clear your browser, close the browser and then reload your farms. The first time after doing the clearing it will take a few minutes for it to download all the graphics again. You can find instructions on how to clear your browser cache in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


For the shortcut on your Facebook, that is not something Farm Town has control over. That is Facebook. You can access the Game by clicking the Play FarmTown button at the top of the forums to get to your farms.

[garrysa]

I don't get past the black screen, and a message that my browser (Opera) doesn't support WebGL. Using your link, my browser supports 2.0, and is enabled. I have more than sufficient hardware and my drivers are up to date. My cache is cleared.

[marymarcel]

Originally Posted by garrysa

I don't get past the black screen, and a message that my browser (Opera) doesn't support WebGL. Using your link, my browser supports 2.0, and is enabled. I have more than sufficient hardware and my drivers are up to date. My cache is cleared.

Hi garrysa

When you get the message that your browser doesnt support WebGL, then please:

> Check if your browser is updated

> Clear your browser cache.

The first time after the clearing, the game will load a little slower as all graphics have to be loaded again.

[garrysa]

If you bothered to read my message, you would know that I have done all of that.

[marymarcel]

Originally Posted by garrysa

If you bothered to read my message, you would know that I have done all of that.

You only said your cache is cleared and we dont know which one you cleared, memcache or browser cache, so we have to be sure.

Is your browser updated? Chrome updated yesterday and Opera is chrome based so please be sure you it is updated and if you have any Windows update.

[*Country Girl]

I always seem to have trouble finding my way around the forum so not sure I am doing this right....or posting in the right spot.

I get this message several times in the past week and the game freezes up when I hit close at the bottom of the message that pops up. Here is the message:

An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was:
abort(142) at jsStackTrace@https://cdn.slashkey.co...ramework.js.gz:2:16343
stackTrace@https://cdn.slashkey.com/...ramework.js.gz:2:16517
abort@https://cdn.slashkey.com/flash...ramework.js.gz:2:758
wasm-stub@[wasm code]
<?>.wasm-function[100963]@[wasm code]
<?>.wasm-function[24412]@[wasm code]
<?>.wasm-function[35737]@[wasm code]
<?>.wasm-function[35735]@[wasm code]
<?>.wasm-function[35734]@[wasm code]
<?>.wasm-function[31782]@[wasm code]
<?>.wasm-function[36265]@[wasm code]
<?>.wasm-function[28489]@[wasm code]
<?>.wasm-function[35593]@[wasm code]
<?>.wasm-function[31727]@[wasm code]
<?>.wasm-function[36265]@[wasm code]
<?>.wasm-function[28489]@[wasm code]
<?>.wasm-function[31831]@[wasm code]
<?>.wasm-function[29937]@[wasm code]
<?>.wasm-function[24646]@[wasm code]
<?>.wasm-function[38125]@[wasm code]
<?>.wasm-function[30847]@[wasm code]
<?>.wasm-function[31830]@[wasm code]
<?>.wasm-function[36265]@[wasm code]
<?>.wasm-function[28489]@[wasm code]
<?>.wasm-function[56027]@[wasm code]
<?>.wasm-function[36265]@[wasm code]
<?>.wasm-function[100806]@[wasm code]
wasm-stub@[native code]
https://cdn.slashkey.com/flash/farm/...js.gz:2:558801
invoke_viiii@https://cdn.slashkey.co...ramework.js.gz:2:411931
<?>.wasm-function[100806]@[wasm code]
<?>.wasm-function[55951]@[wasm code]
<?>.wasm-function[28622]@[wasm code]
<?>.wasm-function[24458]@[wasm code]
<?>.wasm-function[53962]@[wasm code]
<?>.wasm-function[27658]@[wasm code]
<?>.wasm-function[100763]@[wasm code]
wasm-stub@[native code]
https://cdn.slashkey.com/flash/farm/...js.gz:2:536146
invoke_iiiii@https://cdn.slashkey.co...Build78.framewor

**Country Girl**
User ID#100000020293728

[Taz D]

Originally Posted by *Country Girl

I always seem to have trouble finding my way around the forum so not sure I am doing this right....or posting in the right spot.

I get this message several times in the past week and the game freezes up when I hit close at the bottom of the message that pops up. Here is the message:

An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was:
abort(142) at jsStackTrace@https://cdn.slashkey.co...ramework.js.gz:2:16343
stackTrace@https://cdn.slashkey.com/...ramework.js.gz:2:16517
abort@https://cdn.slashkey.com/flash...ramework.js.gz:2:758
wasm-stub@[wasm code]
<?>.wasm-function[100963]@[wasm code]
<?>.wasm-function[24412]@[wasm code]
<?>.wasm-function[35737]@[wasm code]
<?>.wasm-function[35735]@[wasm code]
<?>.wasm-function[35734]@[wasm code]
<?>.wasm-function[31782]@[wasm code]
<?>.wasm-function[36265]@[wasm code]
<?>.wasm-function[28489]@[wasm code]
<?>.wasm-function[35593]@[wasm code]
<?>.wasm-function[31727]@[wasm code]
<?>.wasm-function[36265]@[wasm code]
<?>.wasm-function[28489]@[wasm code]
<?>.wasm-function[31831]@[wasm code]
<?>.wasm-function[29937]@[wasm code]
<?>.wasm-function[24646]@[wasm code]
<?>.wasm-function[38125]@[wasm code]
<?>.wasm-function[30847]@[wasm code]
<?>.wasm-function[31830]@[wasm code]
<?>.wasm-function[36265]@[wasm code]
<?>.wasm-function[28489]@[wasm code]
<?>.wasm-function[56027]@[wasm code]
<?>.wasm-function[36265]@[wasm code]
<?>.wasm-function[100806]@[wasm code]
wasm-stub@[native code]
https://cdn.slashkey.com/flash/farm/...js.gz:2:558801
invoke_viiii@https://cdn.slashkey.co...ramework.js.gz:2:411931
<?>.wasm-function[100806]@[wasm code]
<?>.wasm-function[55951]@[wasm code]
<?>.wasm-function[28622]@[wasm code]
<?>.wasm-function[24458]@[wasm code]
<?>.wasm-function[53962]@[wasm code]
<?>.wasm-function[27658]@[wasm code]
<?>.wasm-function[100763]@[wasm code]
wasm-stub@[native code]
https://cdn.slashkey.com/flash/farm/...js.gz:2:536146
invoke_iiiii@https://cdn.slashkey.co...Build78.framewor

**Country Girl**
User ID#100000020293728

Hi Country Girl,
I moved your post to the subject thread about HTML errors.
Please make sure your browser is up to date. Both Chrome and Firefox have had recent updates.
Some do get errors when trying to work on layered farms. The developers have not worked on anything for that as yet, since they are working on getting the other functions back into the farms. We do not know what they will do for the layering or if they can.
As long as you are able to get back into your farms then there isn't anything to do about this for now.
I will copy your post to the closed thread for the developers to look at that might help them find and fix the problem.

[*Country Girl]

Thank You. You have no idea how hard it is for me to figure things out on here. Never know where to post so thanks for helping me and moving it to where it should be.

Everything is up to date on may computer. Browser cache and memcache done as well. I use Safari and at times Chrome. Usually it has been happening on Safari and I just reboot the game. But it will be a problem when we are hired at the market in the future if the feature to get us back to the employer who hired us is not working.

**Country Girl**

[Taz D]

Originally Posted by *Country Girl

Thank You. You have no idea how hard it is for me to figure things out on here. Never know where to post so thanks for helping me and moving it to where it should be.

Everything is up to date on may computer. Browser cache and memcache done as well. I use Safari and at times Chrome. Usually it has been happening on Safari and I just reboot the game. But it will be a problem when we are hired at the market in the future if the feature to get us back to the employer who hired us is not working.

**Country Girl**

Hi Country Girl,
There is information in the Forum Guide that might help you with where to post and how to post.