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  #3891  
Old Jun 11 2021, 05:13 AM
HILARIOUS HILARIOUS is offline
 
Join Date: Apr 14 2015
Posts: 56
Default Reporting unable to open new version

I can't get on my farm yet again.
  #3892  
Old Jun 11 2021, 05:47 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,358
Default

Quote:
Originally Posted by HILARIOUS View Post
I can't get on my farm yet again.
Hi HILARIOUS,

Your last post was answered, did you do what was asked in the reply? If you are not sure please click on this link to be taken to that post.
http://r1.slashkey.com/forum/showthr...46#post6450746

If you have already done what you were asked to try, please have you also
disabled any extensions added and enabled on your browser, there are extensions can cause problems with loading the game.

When you have done those, try loading the game and if you are still having problems please try to copy the 1st 10 lines of what is showing in the FT console.

The U number you have mentioned in your last post show will show in the top right of your game screen as it tries to load the game then it will disappear. If you are not seeing that at all please describe what you are seeing.
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  #3893  
Old Jun 11 2021, 10:59 AM
conniebailey264@gmail.com conniebailey264@gmail.com is offline
 
Join Date: Nov 25 2018
Posts: 11
Default farmtown

games not fully loading and not responding well
  #3894  
Old Jun 11 2021, 11:04 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by conniebailey264@gmail.com View Post
games not fully loading and not responding well
Hi Conniebailey,
I moved your post to the subject thread about the HTML/WebGL loading problems.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


Also you can check the steps in the first post of this thread to check your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3895  
Old Jun 11 2021, 07:37 PM
droesch54 droesch54 is offline
 
Join Date: Sep 02 2009
Posts: 2
Default Game won't load

Since the new update FarmTown goes to the black screen and no further. User ID 814056101 .. I have tried everything that was suggested. 2021-06-12 00:25:25.428 INFOCheckpoint-B-000 - Initialized
2021-06-12 00:25:25.430 LOGFT Client Services Inited.
2021-06-12 00:25:25.459 LOGSessionId: 5111925
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0, D3D11-23.20.16.4973)
2021-06-12 00:35:05.872 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-06-12 00:35:05.878 ERRORfalling back to ArrayBuffer instantiation
  #3896  
Old Jun 11 2021, 07:43 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by droesch54 View Post
Since the new update FarmTown goes to the black screen and no further. User ID 814056101 .. I have tried everything that was suggested. 2021-06-12 00:25:25.428 INFOCheckpoint-B-000 - Initialized
2021-06-12 00:25:25.430 LOGFT Client Services Inited.
2021-06-12 00:25:25.459 LOGSessionId: 5111925
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0, D3D11-23.20.16.4973)
2021-06-12 00:35:05.872 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-06-12 00:35:05.878 ERRORfalling back to ArrayBuffer instantiation
Hi Droesch,
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


Also there are steps in the first post of this thread for checking your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3897  
Old Jun 11 2021, 08:37 PM
droesch54 droesch54 is offline
 
Join Date: Sep 02 2009
Posts: 2
Default Black Screen

I have tried everything and nothing has worked.
  #3898  
Old Jun 11 2021, 08:48 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by droesch54 View Post
I have tried everything and nothing has worked.
Hi Droesch,
What kind of computer do you have?

How much memory does your computer have?

Did you try the steps in the first post of this thread? If so what kind of results did you get?



Have you tried a different browser?
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3899  
Old Jun 14 2021, 10:47 AM
alsop@austin.rr.com alsop@austin.rr.com is offline
 
Join Date: Jun 13 2013
Posts: 5
Default trouble logging in and page freezing

my user ID is 610634811. I am having to restart the login process frequently because it gets stuck on the black screen. It also locks up on me and I have to quit my browser and start over again so I can get back to the game. Please help
  #3900  
Old Jun 14 2021, 11:12 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,281
Default

Quote:
Originally Posted by alsop@austin.rr.com View Post
my user ID is 610634811. I am having to restart the login process frequently because it gets stuck on the black screen. It also locks up on me and I have to quit my browser and start over again so I can get back to the game. Please help
Hi Alsop,
I moved your post to the subject thread about loading problems with the HTML/WebGL.

Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


Also you need to try the steps in the first post of this thread to check your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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