HTML5/WebGL: Game Not loading or frequent crashes

[Carol Helmer]

Can not get my farms, only greyscreens, lost all my crops

[Jeanettes270]

100000334815528-----2021-01-14 14:08:39.137 INFOCheckpoint-DONE - Map Loaded
I can see you are testing stuff on my farms and I appreciate all you are doing and have to do to get this platform to work. The map does not load. Can not work super neighbors. No tools show. Avatar missing. Facility manager not showing, Can't do quest.Slow load,crashing and freezing up. etc. This will be the last time I will bother you. I am sure you are dio=oing your best to get us working. Thank you

[Tiger]

Those of you that can not load the game and have not already done so, need to follow the instructions in the message above your game screen and if possible supply all 3 of the information requested:

1. Your user ID
   
2. What stage you got stuck at loading the game, green, black, grey or white screen.
   
3. The Last Checkpoint you see under the FT TOggle Console

[marymarcel]

Originally Posted by Carol Helmer

Can not get my farms, only greyscreens, lost all my crops

Hi Carol Helmer

Please follow the instructions given in the message above your game screen and when you get the results, post them here. Thank you

[dorislei45]

Can not find where to post the ID #

[dorislei45]

i DO NOT HAVE A YELLOW HEADER

[marymarcel]

Originally Posted by dorislei45

Can not find where to post the ID #

Originally Posted by dorislei45

i DO NOT HAVE A YELLOW HEADER

Hi dorislei45

Above the game screen you will a message with red letters. There you will find your user id, along with other things you have to do in case you cant load your farms.

[BCarsrud]

I have a MAC computer and use SAFARI as my browser.

[marymarcel]

Originally Posted by BOOBOOP1961

Somethimes get stuck on the black screen with the box , Sometimes on the green screen

Hi BOOBOOP

Thanks for your report, please do step 3 for the last checkpoint in the Toggle FT console and add that result to your post.

[crumby]

user name, crumby the screen is stuck on the fields, it shows the crops. U-75 is in the upper right hand corner. I do not understand all the talk of threads or what to do. I miss the game and have a feeling I won't be playing it again.