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  #521  
Old Oct 17 2020, 07:19 PM
madennison madennison is offline
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Question missing Fuel from Fuel Station

http://apps.facebook.com/farmtown/pl...4360&farm_ix=0


Had not refueledfor about three weeks, came up missing in the last week
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  #522  
Old Oct 17 2020, 07:33 PM
madennison madennison is offline
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Default missing Fuel from Fuel Station

I had 19,000,000 units stored in my fuel station & it just disappeared down to 12,340
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  #523  
Old Oct 17 2020, 07:41 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by madennison View Post
http://apps.facebook.com/farmtown/pl...4360&farm_ix=0


Had not refueledfor about three weeks, came up missing in the last week
Hi madennison,
I have checked your data and your storage is at 99.04%. When your storage is that full then one of two things can happen. One is crops you harvest may not go into your storage as their isn't any room for them or two you can lose items from your storage. We don't have any way to return anything for you in the game. You will need to contact Support about this. The link for Support is not working right now, but you can send a private message to Rob T and he can help you.

But first before you do that you need to get your storage down to a workable level. The first thing you need to do is to use the ZIP at the top of your storage. That will change all your large boxes of items in your storage to regular size boxes and will pay you the difference in value for those.


The other thing you need to do is to go to the trade market and sell your Non-ingerdients (for me) to get your storage down in percentage. You should be running less than about 85% to be safe and not lose things from your storage. This is something you need to do regularly to keep the amounts in your storage down to workable levels.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #524  
Old Oct 18 2020, 10:01 AM
madennison madennison is offline
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Default missing Fuel from Fuel Station

How do I message Rob T please?
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  #525  
Old Oct 18 2020, 10:29 AM
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marymarcel marymarcel is offline
 
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Originally Posted by madennison View Post
How do I message Rob T please?
Hi madennison

This is the link to Rob T forum profile:
http://r1.slashkey.com/forum/member.php?u=732490

You will see Send Message, click there and choose Send a private message.

After writing your message, click in Submit message.
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  #526  
Old Oct 25 2020, 09:12 AM
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Alexandra_J Alexandra_J is offline
 
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I can't remember when I seeded my Alfalfa I think it was last night. Anyway if it was last night, I could've sworn that I irrigated it too. Could you check my data please and let me know. It was wasted this morning which have now been plowed but you should have a record of when it was seeded last. (I usually don't forget to irrigate after seeding) It's happening to others too.
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(To play farmtown on iPad & mobile go to the apps store or play store find puffin. Once downloaded go via puffin, go to Facebook, log in as usual then go to farmtown)

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Link to one of my farms: http://apps.facebook.com/farmtown/pl...1959&farm_ix=0
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  #527  
Old Oct 25 2020, 09:37 AM
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marymarcel marymarcel is offline
 
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Originally Posted by Alexandra_J View Post
I can't remember when I seeded my Alfalfa I think it was last night. Anyway if it was last night, I could've sworn that I irrigated it too. Could you check my data please and let me know. It was wasted this morning which have now been plowed but you should have a record of when it was seeded last. (I usually don't forget to irrigate after seeding) It's happening to others too.
Hi Alexandra_J

We dont have data to know if you irrigated or not.

But you can check this yourself. Open your tool box and click in Show times icon, the clock.
Then click in Gamewide button and check the irrigation for your farms.

You can see a green check mark which means the farm is ready to irrigate and at least 20 hours have past since you last irrigated or you will see a clock indicating how much time you have to wait to irrigate again if you hover your mouse over the clock.
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  #528  
Old Nov 24 2020, 08:46 PM
Pegasus_III Pegasus_III is offline
 
Join Date: Jan 09 2010
Posts: 36
Default Butter Toffee Pecans lost

Factories are on 3, 4, 5, & 6.
I just tried another one... Butter Toffee Pecans
lost 118 stored from factory on f3

worked others farms to get from SERVICES...
got 192

so recorded what I did for factory on F4:
Checked Storage: 192 from working others SERVICES
113597 Export
Went to factory on F4 and stored
- 16 from reg
- 6.4 from EXPORT
Checked storage: 208 (192 + 16 = 208)
113597 Export - No change
press PLAY
Check Storage: 192 ... So lost the 16
113603 (113597 + 6 = 113603) Export
So end result, storing from factory was lost

Not sure what else to tell you... it's broken.
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  #529  
Old Nov 24 2020, 08:53 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by Pegasus_III View Post
Factories are on 3, 4, 5, & 6.
I just tried another one... Butter Toffee Pecans
lost 118 stored from factory on f3

worked others farms to get from SERVICES...
got 192

so recorded what I did for factory on F4:
Checked Storage: 192 from working others SERVICES
113597 Export
Went to factory on F4 and stored
- 16 from reg
- 6.4 from EXPORT
Checked storage: 208 (192 + 16 = 208)
113597 Export - No change
press PLAY
Check Storage: 192 ... So lost the 16
113603 (113597 + 6 = 113603) Export
So end result, storing from factory was lost

Not sure what else to tell you... it's broken.
Hi Pegasus,
As we have said before please report this to Support as we have nothing we can do to fix this for you through the forums.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #530  
Old Nov 30 2020, 06:35 PM
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trina531 trina531 is offline
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Missing milk
I own 15 barns with 250 cows in each. I have always had enough to fill my facilities daily with no problem since I have played this game. Any suggestions of why I suddenly do not have enough milk? For now I can request milk as gifts I have turned off most of the products in the Dairy Processing Plant for now. Any ideas???
Thanks Garden Goddess
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lost crops, lost harvests, missing crops, missing from storage, missing harvests, storage capacity, storage limit, stored crops

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