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  #1  
Old Nov 04 2015, 09:15 AM
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Tiger Tiger is offline
 
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Originally Posted by Qivis View Post
I am in the smaller testing group according to a yellow banner above my game, and so far things look like they are operating quite well - or would if I could get the little hair off my mouse without touching the sensor!
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Originally Posted by theperfectnina View Post
I am in the smaller testing group according to a yellow banner above my game also.

Every time I move my mouse over anything it disappears, then I hide all trees as I move the mouse they come back. This is very annoying especially when planting trees (I'm forever planting trees) it makes it very hard to see where I left of or if I've missed a spot, been going on since this last upgrade. I have been patient but thought I'd better let you know this is still happening just in case you think everyone's back to normal :-(
Thank you for your feedback. Please continue to report here if you have any further issues
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  #2  
Old Nov 04 2015, 05:37 PM
Qivis Qivis is offline
 
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Originally Posted by Tiger Laybourne View Post
Thank you for your feedback. Please continue to report here if you have any further issues
I just did discover an issue. One of my neighbors is trying to sell me some of his crops that he does not have the factories to use and after I click "review offer" that process stops and I am unable to complete the transaction.
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  #3  
Old Nov 04 2015, 05:42 PM
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Tiger Tiger is offline
 
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Originally Posted by Qivis View Post
I just did discover an issue. One of my neighbors is trying to sell me some of his crops that he does not have the factories to use and after I click "review offer" that process stops and I am unable to complete the transaction.
Hi Qivis,

What steps have you tried to resolve this? Any specific crop or several? We'll try testing it.
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  #4  
Old Nov 04 2015, 05:55 PM
Qivis Qivis is offline
 
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Originally Posted by Tiger Laybourne View Post
Hi Qivis,

What steps have you tried to resolve this? Any specific crop or several? We'll try testing it.
I had him refresh the game and we've both cleared our FT caches and the Adobe Shockwave settings, and I have even rebooted my computer on the off chance that something weird with either Windows 10 or AVG Antivirus (or both) is going on. And this happens in Maxthon, Chrome, and Opera. I've also had him try selling me a variety of different crops, trees, and flowers.

I also had another neighbor try and the same thing is happening.
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Last edited by Qivis; Nov 04 2015 at 06:01 PM.
  #5  
Old Nov 04 2015, 06:09 PM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,384
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Quote:
Originally Posted by Qivis View Post
I had him refresh the game and we've both cleared our FT caches and the Adobe Shockwave settings, and I have even rebooted my computer on the off chance that something weird with either Windows 10 or AVG Antivirus (or both) is going on. And this happens in Maxthon, Chrome, and Opera. I've also had him try selling me a variety of different crops, trees, and flowers.

I also had another neighbor try and the same thing is happening.
Hi Qivis,

Thank you for your information .

We've tested selling with both users on the test version and from one user on the regular version and one user on the test version and have found the problem. At the moment you will not be able to buy from anyone or sell to anyone. My apologies for this, we will let the developers know.
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  #6  
Old Nov 05 2015, 09:37 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,384
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Quote:
Originally Posted by Qivis View Post
I had him refresh the game and we've both cleared our FT caches and the Adobe Shockwave settings, and I have even rebooted my computer on the off chance that something weird with either Windows 10 or AVG Antivirus (or both) is going on. And this happens in Maxthon, Chrome, and Opera. I've also had him try selling me a variety of different crops, trees, and flowers.

I also had another neighbor try and the same thing is happening.
Hi Qivis,

Raul released a fix for the buying/selling issue. See if it's working for you now
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