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  #731  
Old May 24 2022, 01:30 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 8,294
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Game Offline Issue

We are aware of the problem and have sent it off.

Remember you and Super Neighbors can still work offline while we wait for this to be resolved.

We apologize for the inconvenience!
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  #732  
Old May 24 2022, 01:59 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Game Offline Issue is Resolved - Please try reloading the game now.


We apologize for the inconvenience!
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  #733  
Old Yesterday, 11:29 PM
Debbie55 Debbie55 is offline
 
Join Date: May 17 2009
Posts: 23
Default Marketplace problem

I have cleared memcache, changed language, cleared browser cache, history, etc.. and I still can't see anyone in the marketplace, Inn.
The console opens up with error messages.
My game ID: 1610774033
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  #734  
Old Yesterday, 11:41 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Debbie55 View Post
I have cleared memcache, changed language, cleared browser cache, history, etc.. and I still can't see anyone in the marketplace, Inn.
The console opens up with error messages.
My game ID: 1610774033
Hi Debbie,
Have you made sure that you are on line (green plug in the upper right)? If so and with all you have done the only thing I can suggest is to contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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cannot load game, connecting to mainframe, farm not loading, farm town not loading, game freezes, green screen, loading issues, saving data, u00, white screen, x025, x025 error

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