HTML5/WebGL: Game Not loading or frequent crashes

[Deva_CED]

The error I am getting on the black screen, without the square spinning, is
An embedded page at l1.slashkey.com says
your browser does not support graphics API "WebGL.2" which is required for this content

I had previously been able to resume playing by closing the browser, restarting my PC and restarting my browser.
Unfortunately, this has not helped this afternoon.

My user id is 1482794697

Thanks.
Celeste

[Taz D]

Originally Posted by Deva_CED

The error I am getting on the black screen, without the square spinning, is
An embedded page at l1.slashkey.com says
your browser does not support graphics API "WebGL.2" which is required for this content

I had previously been able to resume playing by closing the browser, restarting my PC and restarting my browser.
Unfortunately, this has not helped this afternoon.

My user id is 1482794697

Thanks.
Celeste

Hi Celeste,
I moved your post to the thread about loading problems.
Please try clearing your browser cache, close the browser and then reopen. Instructions on how to do that are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890

[kevat508]

Hi Taz I have the same problems as Celeste.
Done everything tried different browser.
No Joy
Thats what happens when you go to see new releases.

[Deva_CED]

I made sure Chrome was the latest version, cleared browser data, and reopened.
No change, the same error is displayed.
This is in the FT console:
2021-12-23 23:34:21.099 INFOCheckpoint-B-000 - Initialized
2021-12-23 23:34:21.100 LOGFT Client Services Inited.
2021-12-23 23:34:21.114 LOGSessionId: 11231834
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0, igdumd64.dll-9.17.10.4459)

[Michelle Canning]

I am having same problems as Deva-CED above. Already cleared history updated browser and mencached. tried on 2 browsers Farm number 100000077718289

[Taz D]

Originally Posted by kevat508

Hi Taz I have the same problems as Celeste.
Done everything tried different browser.
No Joy
Thats what happens when you go to see new releases.

Hi Kevat,
Done everything does not tell us what you have done. Is your browser and OS up dated?
Have you tried shutting down and restarting your computer?

[Taz D]

Originally Posted by Deva_CED

I made sure Chrome was the latest version, cleared browser data, and reopened.
No change, the same error is displayed.
This is in the FT console:
2021-12-23 23:34:21.099 INFOCheckpoint-B-000 - Initialized
2021-12-23 23:34:21.100 LOGFT Client Services Inited.
2021-12-23 23:34:21.114 LOGSessionId: 11231834
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0, igdumd64.dll-9.17.10.4459)

Hi Celeste,
Your Chrome is up to date, but it should be WebGL 2.0 supported. That may be the problem. Not sure though how to correct it. You might try a different browser and see if it will work.

[Taz D]

Originally Posted by Michelle Canning

I am having same problems as Deva-CED above. Already cleared history updated browser and mencached. tried on 2 browsers Farm number 100000077718289

Hi Michelle,
Please copy and post the first 10 lines of the FT Console here so we can see what your set up is.

[supertrucker]

yesterday, i could farm from either firefox or chrome, with no issues. today, neither browser supports an API called 'WebGL 2', and neither one seems to know what it is, or where i am supposed to get it from. everything worked yesterday, firefox is up to date, so is chrome (as far as i know)... i'm still running Windows 7 Home Premium, SP 2 (i don't think this is a 'windows' issue, a 'chrome' issue, or a 'firefox' issue - other games work just fine...) what am i missing?

[rodneycs]

Originally Posted by supertrucker

yesterday, i could farm from either firefox or chrome, with no issues. today, neither browser supports an API called 'WebGL 2', and neither one seems to know what it is, or where i am supposed to get it from. everything worked yesterday, firefox is up to date, so is chrome (as far as i know)... i'm still running Windows 7 Home Premium, SP 2 (i don't think this is a 'windows' issue, a 'chrome' issue, or a 'firefox' issue - other games work just fine...) what am i missing?

. Ft was working fine an hour ago but now will not load at all. Says I do not have Web GL2

Clearly the developers have done something which means we cannot get on to FT anymore.

Rodney