OFFICIAL Display Issues, Preferences, Sounds and Music

[Taz D]

Originally Posted by pete5560

since back online, i have issues with farm stat not updating. it will add items that need harvesting but does not remove those that have been harvested. also lost previous ship itinerary but that might be a good thing because some players may have quit.

Hi Pete,
I moved your post to the Help & Support thread about display issues.
The Farm Stats do not up date immediately. They can take up to 10 minutes to update.

[beverduster]

Originally Posted by pete5560

since back online, i have issues with farm stat not updating. it will add items that need harvesting but does not remove those that have been harvested. also lost previous ship itinerary but that might be a good thing because some players may have quit.

mine still isnt working, what gives? very irritating, takes the fun out of the game to have to keep refreasing just to get things done
\

[Taz D]

Originally Posted by beverduster

mine still isnt working, what gives? very irritating, takes the fun out of the game to have to keep refreasing just to get things done
\

Hi Beverduster,
We sent this to the developers, but have not heard back from them yet on this.

[KoalaBear777]

Hi, The "ShowWorkInfo" tab keeps showing that I have crops ready in Green, but when I go to the farm, they are NOT ready. I have two right now like that.

[Taz D]

Originally Posted by KoalaBear777

Hi, The "ShowWorkInfo" tab keeps showing that I have crops ready in Green, but when I go to the farm, they are NOT ready. I have two right now like that.

Hi KoalaBear,
I moved your post to the thread about display problems.

Have you recently replanted those? The show work does not update immediately. It can take up to 10 minutes for it to do so.
You could try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and look again.
https://apps.facebook.com/farmtown/p...lear_memcached

[KoalaBear777]

I replanted those last night after the system came back up. It is not a temporary update issue. They are still showing GREEN (i.e. READY) but as of right now, they are still about 25 minutes short of being harvestable. I've memcached three times today already.

[Taz D]

Originally Posted by KoalaBear777

I replanted those last night after the system came back up. It is not a temporary update issue. They are still showing GREEN (i.e. READY) but as of right now, they are still about 25 minutes short of being harvestable. I've memcached three times today already.

Hi KoalaBear,
Then please contact Support about this.

[Karlene]

Hi. I need help with the farm stats.
Before the recent facebook deactivation I could plant crops and the farm stats would immediately update to show me how many crops I had growing. Now it takes quite a bit of time to update. Is this change something that is going to be permanent or can it be fixed to before the deactivation?
Thank you for your time.

[Taz D]

Originally Posted by Karlene

Hi. I need help with the farm stats.
Before the recent facebook deactivation I could plant crops and the farm stats would immediately update to show me how many crops I had growing. Now it takes quite a bit of time to update. Is this change something that is going to be permanent or can it be fixed to before the deactivation?
Thank you for your time.

Hi Karlene,
Have you recently replanted those? The show work does not update immediately. It can take up to 10 minutes for it to do so.


Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen your farms.
https://apps.facebook.com/farmtown/p...lear_memcached

Next time you harvest, plow or seed your farms or do trees, flowers or fish, then check the stats after reloading the game or wait 10 minutes to check again.

If the problem continues, then contact Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

[CDobber74]

Originally Posted by Karlene

Hi. I need help with the farm stats.
Before the recent facebook deactivation I could plant crops and the farm stats would immediately update to show me how many crops I had growing. Now it takes quite a bit of time to update. Is this change something that is going to be permanent or can it be fixed to before the deactivation?
Thank you for your time.

Karlene is correct with this....prior to Dec 1, my "show farm stats" was an immediate update, both on my super neighbor's farm as well as my own. Made it easy to know what has been done and what was still needing attention.

While having the game back is far better than the 8+ days off, this feature has not been working the same since it came back Sat. All one needs to do is click "play" at the top to refresh the farm, but its an extra step we didn't need to do before.