HTML5/WebGL: Game Not loading or frequent crashes

[Taz D]

Originally Posted by wolfman39531_2007

What happened to my farm tractors and such, all is gone, and i have to rebuy them and then they disappear? I want to get some new factories and have to use farmbucks, i want to spend real money but this stuff on the farm is broken. 601925119885910 is my farm id number, please fix this, its not the players fault that this is a mess.

Hi Wolfman,
Your previous post was moved to the Help & Support thread about missing items and answered there:
http://www.slashkey.com/forum/showthread.php?t=594638

[pspbuffy]

Thank you for keeping us informed on the migration. Thank you for all the hard work put into keeping this game going and all the "extra" to migrate to HTML5. Thank you for our daily surprises....lol....i feel like it's 12 days of Christmas.
And thank you for the salutation at the beginning of the game. I am referring to the rooster, weather and getting on the tractor. lol. Absolutely made my day.
You are all amazing. Working the farms is going to be even more of a pleasure with the farms coming up fast as i move from one to the next.

Enjoy your day, I know I am.

[dougw]

USER ID number ( 100008954461089 )

Using chrome.
I was fishing on 1st farm & finished. Went to 2nd farm & started, it froze up about 1/4 way. Sat for 3-4 minutes then screen went white with a little sad face in the top left corner.
the yellow box at the bottom keeps rolling. attached is what it looks like.

USER ID number ( 100008954461089 )
Just posted a few minutes ago.
Using chrome
black screen

restarted & get the same message I posted yesterday.

[Taz D]

Originally Posted by dougw

USER ID number ( 100008954461089 )

Using chrome.
I was fishing on 1st farm & finished. Went to 2nd farm & started, it froze up about 1/4 way. Sat for 3-4 minutes then screen went white with a little sad face in the top left corner.
the yellow box at the bottom keeps rolling. attached is what it looks like.

USER ID number ( 100008954461089 )
Just posted a few minutes ago.
Using chrome
black screen

restarted & get the same message I posted yesterday.

Hi Dougw,
Your post about this was copied to the closed thread for the developers to see. You do not need to keep posting here about this. Please be patient while the developers try to find a solution to this problem.

[plumcrazy58]

1. USER ID number ( 1602294076 )

2. Stuck on BLACK page

3 L2021-01-21 00:38:38.538 INFOCheckpoint-B-000 - Initialized
2021-01-21 00:38:38.539 LOGFT Client Services Inited.
2021-01-21 00:38:38.650 LOGSessionId: 201838
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)

[Taz D]

Originally Posted by plumcrazy58

1. USER ID number ( 1602294076 )

2. Stuck on BLACK page

3 L2021-01-21 00:38:38.538 INFOCheckpoint-B-000 - Initialized
2021-01-21 00:38:38.539 LOGFT Client Services Inited.
2021-01-21 00:38:38.650 LOGSessionId: 201838
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)

Hi plumcrazy,
We need the last Checkpoint number you see in the list you have posted above.


Please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.

[melian1]

User ID: 1793409352
Stuck on Black Screen. Could get to my farm this morning, but can’t tonight. Tried Chrome and Firefox.
2021-01-21 01:16:02.027 INFOCheckpoint-B-000 - Initialized
2021-01-21 01:16:02.028 LOGFT Client Services Inited.
2021-01-21 01:16:02.042 LOGSessionId: 202016
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)

[Debw758]

My game has been loading up until today. I am stuck on a black screen and the last line in the code is Checkpoint B-000 intialized

[Moose Hunter]

Still can't get on the Game , Used ID # 1004250399, same last check point U55
I sill get the Grey screen with the Unhappy face
Thanks Chris

[Taz D]

Originally Posted by melian1

User ID: 1793409352
Stuck on Black Screen. Could get to my farm this morning, but can’t tonight. Tried Chrome and Firefox.
2021-01-21 01:16:02.027 INFOCheckpoint-B-000 - Initialized
2021-01-21 01:16:02.028 LOGFT Client Services Inited.
2021-01-21 01:16:02.042 LOGSessionId: 202016
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)

Originally Posted by Debw758

My game has been loading up until today. I am stuck on a black screen and the last line in the code is Checkpoint B-000 intialized

Hi melian and Debw,
Please try clearing your browser cache, close your browser, then reload your farms and see if you can get past that point. Please remember that it will take longer to load as it has to download all the graphics again. It could take several minutes.


If that doesn't work then please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.