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  #2501  
Old Jan 20 2021, 07:38 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Moose Hunter View Post
Still can't get on the Game , Used ID # 1004250399, same last check point U55
I sill get the Grey screen with the Unhappy face
Thanks Chris
Hi Chris,
Your previous post has been copied to the closed thread for the developers to look into this problem. Please be patient while they workon this. It is not necessary for you to repeatedly post again here the same thing.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2502  
Old Jan 20 2021, 07:47 PM
linda12334 linda12334 is offline
 
Join Date: Jan 21 2011
Posts: 4
Default Black Screen

User 100000373972071

I have a black screen and the following message: WebGL Supported But Disabled - Error

I don't know how to enable it.
  #2503  
Old Jan 20 2021, 07:58 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by linda12334 View Post
User 100000373972071

I have a black screen and the following message: WebGL Supported But Disabled - Error

I don't know how to enable it.
Hi Linda,
Please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2504  
Old Jan 20 2021, 08:04 PM
cosmicjanice cosmicjanice is offline
 
Join Date: Feb 07 2017
Posts: 6
Default

1351121675
Black Screen
2021-01-21 01:51:48.205 INFOCheckpoint-B-000 - Initialized
2021-01-21 01:51:48.206 LOGFT Client Services Inited.
2021-01-21 01:51:48.220 LOGSessionId: 202051
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (AMD Radeon(TM) Vega 6 Graphics Direct3D11 vs_5_0 ps_5_0)
2021-01-21 01:55:40.877 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-01-21 01:55:40.880 ERRORfalling back to ArrayBuffer instantiation

I managed to get in earlier. Apparently lost 1/2 of what I harvested and now I can't get in at all. Was working fine until the latest update yesterday.
  #2505  
Old Jan 20 2021, 08:07 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,277
Default

Quote:
Originally Posted by cosmicjanice View Post
1351121675
Black Screen
2021-01-21 01:51:48.205 INFOCheckpoint-B-000 - Initialized
2021-01-21 01:51:48.206 LOGFT Client Services Inited.
2021-01-21 01:51:48.220 LOGSessionId: 202051
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (AMD Radeon(TM) Vega 6 Graphics Direct3D11 vs_5_0 ps_5_0)
2021-01-21 01:55:40.877 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-01-21 01:55:40.880 ERRORfalling back to ArrayBuffer instantiation

I managed to get in earlier. Apparently lost 1/2 of what I harvested and now I can't get in at all. Was working fine until the latest update yesterday.
Hi cosmicjanice,
Please try clearing your browser cache, close your browser, then reload your farms and see if you can get past that point. Please remember that it will take longer to load as it has to download all the graphics again. It could take several minutes.


If that doesn't work then please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2506  
Old Jan 20 2021, 08:17 PM
linda12334 linda12334 is offline
 
Join Date: Jan 21 2011
Posts: 4
Default Thank You

Oh, thank you so much! That worked! Sorry that I didn't know where to find that announcement. I appreciate the help very much!
  #2507  
Old Jan 20 2021, 08:19 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,277
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Quote:
Originally Posted by linda12334 View Post
Oh, thank you so much! That worked! Sorry that I didn't know where to find that announcement. I appreciate the help very much!
Hi Linda,

That announcement is at the top of every section of the forums, so multiple times.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2508  
Old Jan 20 2021, 08:31 PM
0202NWOTMRAF 0202NWOTMRAF is offline
 
Join Date: Nov 20 2020
Posts: 32
Default

game won't load now. has been doing fine with a couple features added since the switch.

tried restarting browser and reloading a few times.

104102604850343
black
2021-01-21 02:28:11.807 INFOCheckpoint-B-000 - Initialized

thanks
  #2509  
Old Jan 20 2021, 08:32 PM
feistyfarmergirl76's Avatar
feistyfarmergirl76 feistyfarmergirl76 is offline
 
Join Date: May 22 2009
Location: Peoria, IL
Posts: 53
Default

Hello,

1. My ID is 591774127

2. My load got stuck on the black screen

3. 2021-01-21 02:19:24.016 LOGFT Client Services Inited.
2021-01-21 02:19:24.035 LOGSessionId: 202019
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: Google SwiftShader

Take care,
Heidi
__________________
In a frenetic farming frenzy since April 9th, 2009!
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  #2510  
Old Jan 20 2021, 08:37 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,277
Default

Quote:
Originally Posted by 0202NWOTMRAF View Post
game won't load now. has been doing fine with a couple features added since the switch.

tried restarting browser and reloading a few times.

104102604850343
black
2021-01-21 02:28:11.807 INFOCheckpoint-B-000 - Initialized

thanks
Quote:
Originally Posted by feistyfarmergirl76 View Post
Hello,

1. My ID is 591774127

2. My load got stuck on the black screen

3. 2021-01-21 02:19:24.016 LOGFT Client Services Inited.
2021-01-21 02:19:24.035 LOGSessionId: 202019
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: Google SwiftShader

Take care,
Heidi
Hi 0202nwotmraf and Heidi
Please try clearing your browser cache, close your browser, then reload your farms and see if you can get past that point. Please remember that it will take longer to load as it has to download all the graphics again. It could take several minutes.


If that doesn't work then please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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