HTML5/WebGL: Game Not loading or frequent crashes

[QTESS6]

user ID # 1590441833 hi I have done all cleanin rebooted and everything I know to do. I am gettin a white screen on the right-hand side you can see where it had loaded or tried to there is a green strip. i been playin for along time i will wait tell-all is good been with you from the start will be with ya tell the end.....good luck
xo

[Lenera]

1261610268 is my user ID. Only a portion of my farm loads in. It started me at level 1 instead of at level 45. All my neighbors are gone but my roommate still has me as his friend and I am level 45 there but he can only see part of my farm. My farm is Lenera's Farm for both of them. I don't know very much about computers but I have a one year old gaming computer so it should work fine for this.

[Taz D]

Originally Posted by Lenera

1261610268 is my user ID. Only a portion of my farm loads in. It started me at level 1 instead of at level 45. All my neighbors are gone but my roommate still has me as his friend and I am level 45 there but he can only see part of my farm. My farm is Lenera's Farm for both of them. I don't know very much about computers but I have a one year old gaming computer so it should work fine for this.

Hi Lenera,
Are you logged into and going in through the facebook link in the left column?
The neighbors are not added yet.

If it is starting you at level 1 then it would not load the rest of your farms and is starting you over.

[wineandroses]

User ID 645144584 Haven't had a problem til about 10 minutes ago-- the black screen wouldn't change no matter how long I waited-- there was this message in a box after my second attempt at reloading. -- Maybe that will be helpful. ?? I just now reloaded again (4th time)--and I am BACK!!

2021-01-13 04:46:13.437 INFOCheckpoint-B-000 - Initialized
2021-01-13 04:46:13.439 LOGFT Client Services Inited.
2021-01-13 04:46:13.460 LOGBrowser Info
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: Google SwiftShader

[Taz D]

Originally Posted by wineandroses

User ID 645144584 Haven't had a problem til about 10 minutes ago-- the black screen wouldn't change no matter how long I waited-- there was this message in a box after my second attempt at reloading. -- Maybe that will be helpful. ?? I just now reloaded again (4th time)--and I am BACK!!

2021-01-13 04:46:13.437 INFOCheckpoint-B-000 - Initialized
2021-01-13 04:46:13.439 LOGFT Client Services Inited.
2021-01-13 04:46:13.460 LOGBrowser Info
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: Google SwiftShader

Hi Wineandroses,
That information is the logging function loading for the developers.

[Miss Farmer (Dawn Lowery)]

I had the new version up and going kept getting booted and now can't get it to load at all.
On the same browser i was on earlier. here is my user id number 1241334000

[carolf39]

Still can not get white screen.

[Taz D]

Originally Posted by Miss Farmer (Dawn Lowery)

I had the new version up and going kept getting booted and now can't get it to load at all.
On the same browser i was on earlier. here is my user id number 1241334000

Hi Dawn,
What screen is it stopping at? If it is the black screen, try clearing your browser cache, close the browser, restart your computer, then try to load it again.

[Judithf]

I can only get black screen. Tried loads of times

[Taz D]

Originally Posted by carolf39

Still can not get white screen.

Hi Carolf,

Please try the test link in the banner at the top of your farms and ost the requested information here.