HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by Puzzle Pieces

Everyday trying to get on farm these errors stop it from happening. Reload game 5 to 10 times and i can finally get it to load but then a server maintenance window pops up in the farm town boxes and click to reload farms again. I can finally get to my farm this time but I have no trains. Reload the farm 1 more time and it is there.

Hi Puzzle Pieces

I moved your post to the HTML5 thread for loading issues.

Please check if your browser is up to date and also if you have any pending update for Windows or Mac if you use it. It is very important to have all updates done.

Also, reset your router/modem for a minute and see if the problem is fixed.

I temporaly hide all items on your farms to let you load them faster. Then you can click in your preferences, the wrench, and put a check mark to the Show.... options you want.

Go to the first post, first page of this thread and check all suggestions given there and also check the requirements for your computer.

If you have another updated browser in your computer, then try it and see if you get the same problems.

[Bratuski]

New laptop, how do I get Webassemblay supported in Edge? Thanks

[Taz D]

Originally Posted by Bratuski

New laptop, how do I get Webassemblay supported in Edge? Thanks

Hi Bratuski,
The WebGL is part of the browsers already.

As you have a new laptop, make sure to do updates for Windows or Mac as they do not come completely uipdated. You can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


Also make sure your browsers are updated. And allow cookies and pop ups according to the instructions in this link:
http://www.slashkey.com/forum/showthread.php?t=625118

[sheroulo]

I am unable to log into my farm. Have been playing, game froze so I rebooted. Cleared cache also. Have been trying to get in for over an hour. USER ID number ( 1334012832 ) I am using Chrome. Here's the error: 2022-05-05 04:24:15.150 INFOCheckpoint-B-000 - Initialized
2022-05-05 04:24:15.151 LOGFT Client Services Inited.
2022-05-05 04:24:15.165 LOGSessionId: 4042324
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-05-05 04:28:13.957 ERRORUnable to load file https://cdn.slashkey.com/flash/farm/...ramework.js.gz! Check that the file exists on the remote server. (also check browser Console and Devtools Network tab to debug)
2022-05-05 04:30:56.699 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild318.data.gz

[Taz D]

Originally Posted by sheroulo

I am unable to log into my farm. Have been playing, game froze so I rebooted. Cleared cache also. Have been trying to get in for over an hour. USER ID number ( 1334012832 ) I am using Chrome. Here's the error: 2022-05-05 04:24:15.150 INFOCheckpoint-B-000 - Initialized
2022-05-05 04:24:15.151 LOGFT Client Services Inited.
2022-05-05 04:24:15.165 LOGSessionId: 4042324
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-05-05 04:28:13.957 ERRORUnable to load file https://cdn.slashkey.com/flash/farm/...ramework.js.gz! Check that the file exists on the remote server. (also check browser Console and Devtools Network tab to debug)
2022-05-05 04:30:56.699 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild318.data.gz

Hi Sheroulo,
Please make sure your Windows and browser are up to date. Be sure you restart your computer after updating.
If they are up to date you might also try restarting your computer.

[Bratuski]

Originally Posted by Taz D

Hi Bratuski,
The WebGL is part of the browsers already.

As you have a new laptop, make sure to do updates for Windows or Mac as they do not come completely uipdated. You can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


Also make sure your browsers are updated. And allow cookies and pop ups according to the instructions in this link:
http://www.slashkey.com/forum/showthread.php?t=625118

ok, updates have been done, went to the link you recommended, allowed cookies, restarted and same problem. and I quote:
an embedded page at slashkey.com says
"your browser does not support WebAssembly."
Please tell me how to fix. Thank you, Bratuski

[Taz D]

Originally Posted by Bratuski

ok, updates have been done, went to the link you recommended, allowed cookies, restarted and same problem. and I quote:
an embedded page at slashkey.com says
"your browser does not support WebAssembly."
Please tell me how to fix. Thank you, Bratuski

Hi Bratuski,
Make sure you do not have any add ons or plugins enabled like adblockers or ones that change the way Facebook looks.

Only other suggestion I can think of is try a different browser and see if it will load with it after you have allowed the cookies and pop ups for it.


Also you might try all the suggestions in the first post of this thread for checking your computer. The minimum requirements for playing are also there.

[bjyhey3]

I have no idea of how to find the information concerning the new update. Could someone tell me where that might be found...thanks

[Taz D]

Originally Posted by bjyhey3

I have no idea of how to find the information concerning the new update. Could someone tell me where that might be found...thanks

Hi bjyhey,
They will be in the following thread's first post when Raul gets them posted:
http://www.slashkey.com/forum/showthread.php?t=657774

[bjyhey3]

Ok, thank you.