OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by KCJ

USER ID number ( 1335168219 )

I can load the game and play, but NOT get online, it pops up the box to let me click green to go online, but when I do it tries to connect, then the same box pops up with the green button and red button, no matter how many times I click the green. It stays on the red offline. This means I can not do anything that requires me to be online first, like selling.

Hi KCJ

I moved your post to the thread for your problem.

Please follow all suggestions given in the following thread, including the ones in the links:
http://r1.slashkey.com/forum/showthread.php?t=627590

If after trying them all, you still have problems, then please let us know which results you got for the Server tests and which is your Chat Server and Farm server.
You find them in red clicking in Chat in your neighbors bar below the game screen.