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  #1691  
Old Feb 13 2021, 05:54 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
  
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
Default
Quote:
Originally Posted by reporting View Post
ALL of my facilities that contain my animals have vanished!!!

Along with all my animals!!!

They were all there until about a week ago.

I've contacted support but have never received an answer not even an acknowledgment!!

How do I get my facilities & all my animals back?????
Hi reporting,
Go to your preferences and check the boxes for the animal buildings. There were additional Show items added in the preferences that were not there a week ago.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1692  
Old Feb 13 2021, 05:54 PM
reporting reporting is offline
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Join Date: Feb 13 2021
Posts: 2
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User #1381978116

ALL my animals & the facilities that house them are gone!!!

Support will not respond to my emails.

Does anyone know how to retrieve all my animals & facilities?
  #1693  
Old Feb 13 2021, 06:05 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
  
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
Default
Quote:
Originally Posted by reporting View Post
User #1381978116

ALL my animals & the facilities that house them are gone!!!

Support will not respond to my emails.

Does anyone know how to retrieve all my animals & facilities?
Hi Reporting,
I answered you. Read the post directly above your last one here.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1694  
Old Feb 13 2021, 11:08 PM
CharmaineB CharmaineB is offline
 
Join Date: Feb 13 2021
Posts: 2
Default Error adding Tree from storage back on to farm
USER ID number ( 1208524787 )

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  #1695  
Old Feb 13 2021, 11:17 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
  
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
Default
Quote:
Originally Posted by CharmaineB View Post
USER ID number ( 1208524787 )

An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was:
abort(142) at jsStackTrace@https://cdn.slashkey.co...ramework.js.gz:2:16334
stackTrace@https://cdn.slashkey.com/...ramework.js.gz:2:16505
abort@https://cdn.slashkey.com/flash...ramework.js.gz:2:748
Hi Charmaine,
I moved your post to the Game Migration Updates thread. Please post any problems like this in this thread.


What browser are you using and what operating system does your computer have?
Please try clearing your browser cache, close your browser and then reload your farms and try again.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #1696  
Old Feb 14 2021, 12:44 AM
CharmaineB CharmaineB is offline
 
Join Date: Feb 13 2021
Posts: 2
Default
This is the only place I can find to reply. I hope this is the right spot ;-)

Browser = Firefox 85.0.2 (64-bit)
Windows 10 Home

Game went to black screen & I was able to continue with the game without clearing cache. Just needed to click on play & everything seems to be working as I expect it to.

Charmaine
  #1697  
Old Feb 14 2021, 01:13 AM
shirl312 shirl312 is offline
 
Join Date: Jul 30 2009
Posts: 69
Default
Lost ability to fertlilize on "all" farms, only one at a time now. Am I dong something wrong?
  #1698  
Old Feb 14 2021, 03:56 AM
charturner charturner is offline
 
Join Date: May 10 2010
Posts: 4
Default
user id 1786299257 How long are we going to keep losing coins when we harvest? Will we ever get these coins back?
  #1699  
Old Feb 14 2021, 04:12 AM
ray1851 ray1851 is offline
 
Join Date: Jul 22 2010
Posts: 12
Default migration
hi since the migration the watermill on farm 1 is missing
  #1700  
Old Feb 14 2021, 04:21 AM
Tractor Man Tractor Man is offline
 
Join Date: Jun 06 2009
Posts: 46
Default
Well you learn something new everyday, 12 years playing FT and I never knew the "Show extra Information " button was there.

Many thanks.
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