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  #21  
Old Aug 16 2011, 06:53 PM
jenifoofoo jenifoofoo is offline
 
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Did you purchase facebook credits? Look in the upper right corner of your facebook page and see if you have credits. If so, then go buy the farm cash with the facebook credits.

If you already bought both, there is a separate place to report that, but I don't remember where. This post will bump up your thread and a mod will be able to tell you
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  #22  
Old Aug 16 2011, 07:51 PM
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Taz D Taz D is offline
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I am not a moderator but if as Jenifoofoo says and if it is Facebook credits you purchased then they should show in the upper right corner of your Home page. To purchase the Farm Cash then you need to go to Buy Cash at the top of your Farm. As of July 1st you cannot buy Farm cash directly.
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  #23  
Old Aug 17 2011, 08:30 AM
kkblackfoot kkblackfoot is offline
 
Join Date: Jun 24 2009
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Default clearing farms

today i noticed that when i deleted my fields my coins kept going down. when did this start? i didn't know it cost me my hard earned coins to delete some of my fields so i could redo farm. i lost alot of coins today. i think this is wrong or is it a glitch?? am i going to get my coins back?? i need an answer asap, before i try to redo any other farms i have.


thank -you

i love farmtown its the only game i play!!!!!

omg now its taking coins when i fish and harvest trees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i have lost so many coins it's unreal. HELP!!!

Last edited by kkblackfoot; Aug 17 2011 at 09:18 AM.
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  #24  
Old Aug 17 2011, 04:13 PM
jewelsbyrose@aol.com jewelsbyrose@aol.com is offline
 
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Default buying farm cash accidentally

Hey there, I thought I was paying for frm cash with FB credits but it charged my credit card automatically. Is there anyway my credit card number can be taken off the account so it won't happen again. Thank you very much.


Rose
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  #25  
Old Aug 17 2011, 04:57 PM
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Rob T Rob T is offline
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Quote:
Originally Posted by jewelsbyrose@aol.com View Post
Hey there, I thought I was paying for frm cash with FB credits but it charged my credit card automatically. Is there anyway my credit card number can be taken off the account so it won't happen again. Thank you very much.


Rose
Hi there,

Facebook credits is controlled by Facebook, slashkey has no control over than, i've never purchased credits before, so not sure how to remove CC numbers from accounts. Maybe another of our fine forum members will be able to help there.
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  #26  
Old Aug 17 2011, 06:15 PM
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Tiger Laybourne Tiger Laybourne is offline
 
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Quote:
Originally Posted by jewelsbyrose@aol.com View Post
Hey there, I thought I was paying for frm cash with FB credits but it charged my credit card automatically. Is there anyway my credit card number can be taken off the account so it won't happen again. Thank you very much.


Rose
Quote:
Originally Posted by Rob T View Post
Hi there,

Facebook credits is controlled by Facebook, slashkey has no control over than, i've never purchased credits before, so not sure how to remove CC numbers from accounts. Maybe another of our fine forum members will be able to help there.
Had a quick look for you....
From your FB wall,
  • click on "account"
  • then on the left side click "payments".
  • then to the right of "Payment methods" click "manage".
It will ask you for your password before letting you change anything.
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  #27  
Old Aug 17 2011, 07:56 PM
jenifoofoo jenifoofoo is offline
 
Join Date: Nov 29 2009
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I have only bought facebook credits once. When I did, and then went to purchase farm cash with them, I discovered they don't match up credit for cash, $1 for $1.

I got about half in fc but it was not exact even then and paid $1 through paypal.

Maybe you asked for a lot more in fc than your fc credits would cover. As I understand it we can't purchase fc directly anymore.
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  #28  
Old Aug 17 2011, 08:01 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by jewelsbyrose@aol.com View Post
Hey there, I thought I was paying for frm cash with FB credits but it charged my credit card automatically. Is there anyway my credit card number can be taken off the account so it won't happen again. Thank you very much.


Rose
If you are buying Farm Cash you should make sure you have enough Facebook credits to buy the amount you are trying to purchase. When you set an amount of FC you want to buy and click on the Buy with Credits the next page will show you in the upper right corner how many credits you have, how many you are using and the $ amount you will be purchasing if you do not have enough.
If you want to remove your credit card from their information then follow Tiger's instructions.
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I am a Helper in the forums and not a moderator.
Please do not send me in-game messages with your questions. Post your questions in the forums instead.
All moderators names are in Green.
Visit 's Farm


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  #29  
Old Aug 17 2011, 08:05 PM
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Tiger Laybourne Tiger Laybourne is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool....
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Quote:
Originally Posted by jenifoofoo View Post
I have only bought facebook credits once. When I did, and then went to purchase farm cash with them, I discovered they don't match up credit for cash, $1 for $1.

I got about half in fc but it was not exact even then and paid $1 through paypal.

Maybe you asked for a lot more in fc than your fc credits would cover. As I understand it we can't purchase fc directly anymore.
Hello,

Yes you are right FBC is not 1 for 1. You get 10FBC for 1US$.

$4.99 buys you 49FBC with which you can then buy 25FC
$9.99 buy you 99FBC with which you can then buy 55FC
$19.99 buys you 199FBC with which you can then buy 120FC

and so on.
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  #30  
Old Aug 18 2011, 01:04 AM
Angel70 Angel70 is offline
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Join Date: Oct 26 2010
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Default transaction failed??

I don't know if this is a facebook thing or a slashkey thing or whatever but I hope someone can help me.
I just tried to buy some farmtown cash. I got the message: 'transaction failed: 1500'. What on earth does this mean?????? Never had problems before and yes, there is enough money on my prepaid cards, just bought them yesterday.
Thanks xxx
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