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  #661  
Old Feb 05 2024, 01:27 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,764
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Originally Posted by fiddlr49 View Post
I think I’m missing fish. I went to sell after all were caught and it was much less than usual.($750,000,000) I closed Ft and then tried again and then there even less fish than before (150000000). I have been shorted on fish many times, it seems. TY
Hi fiddlr49

We do not have data when you sell individual items so we cant check the selling.

We cant check other factors either as we do not have your user id number.

You find it at the bottom of the game screen where it says, Your user ID number is: xxxxxxx
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  #662  
Old Feb 05 2024, 05:44 PM
fiddlr49 fiddlr49 is offline
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Join Date: Oct 07 2009
Posts: 8
Default Fish missing

Here is my user id 1158175824
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  #663  
Old Feb 05 2024, 06:21 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by fiddlr49 View Post
Here is my user id 1158175824
Hi fiddlr49

Thank you for the link

After checking your data we saw that you have many water items but have a small amount of baits.

We do not know if you had lot of baits before and then that was the reason you got more fish and money when selling. Take in mind that you get 2 fish instead of 1 when you have baits.

You also have the Fishing tackle shop which is a service facility and you can load it with baits to sell them. Those baits are mostly taken for the waters to fill the facility.
So please if you have the tool to automatically load that service, uncheck the baits in the facility. If you dont have the tool and you load it manually, do not loat baits there.

If you wish you can contact Support team to let check further in your issue. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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  #664  
Old Feb 21 2024, 10:11 AM
Shortyb Shortyb is offline
 
Join Date: Jan 04 2023
Posts: 3
Default Air Freshener Factory disappeared

I bought a Air Freshener Factory on Jan. 2nd 2024 and put it on my 3rd farm. It no longer is there. How can I get it back?
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  #665  
Old Feb 21 2024, 10:20 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,216
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Originally Posted by Shortyb View Post
I bought a Air Freshener Factory on Jan. 2nd 2024 and put it on my 3rd farm. It no longer is there. How can I get it back?
Hi Shortyb,
I moved your post to the thread about missing items.

I just checked your account and do not see a purchase of the Air Freshener factory in your account. If you have different account that you purchased this on please provide your ID number for that account.
You can find that ID number at the bottom of your farms page.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #666  
Old Feb 21 2024, 10:41 AM
Shortyb Shortyb is offline
 
Join Date: Jan 04 2023
Posts: 3
Default

Id #100529149163230
thank you
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  #667  
Old Feb 21 2024, 10:50 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Originally Posted by Shortyb View Post
Id #100529149163230
thank you
Hi Shortyb,
Your Air Freshener factory is in the lower corner of your farm 3.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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bugs and glitches, facilities, help & support, mango tree, missing, missing animals, missing building, missing buildings, missing crops, missing decorations, missing facility, missing factories, missing farm cash, missing farmcash, missing flowers, missing from farm, missing harvests, missing tool, missing tools, missing trees, tools missing

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