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  #481  
Old Dec 27 2024, 01:05 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,739
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Quote:
Originally Posted by Edmon View Post
Thank you, but I saw 10 digits and not 9.

Next time I will take a picture.
Hi Edmon

Taz is not available at this time.

We have checked your data for this month and the only time you got an amount of coins with 10 digits when cashing out was on December 12th.

The other days the amounts were for 6, 7, 8 or 9 digits.

If you wish you can contact Support but they have the same data we have. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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  #482  
Old Jan 03 2025, 07:38 PM
lesamentor lesamentor is offline
 
Join Date: Mar 04 2013
Posts: 5
Default How to look at credit card using to pay in game

Ilooked under "Account" in Farmtown to see if I could find out what credit card I was using for my Farmtown purchases. I don't see where that is listed? Could you please tell my where I go to find this out?

Lesa Schlei

Last edited by Taz D; Jan 03 2025 at 08:03 PM. Reason: Removed phone number - not safe
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  #483  
Old Jan 03 2025, 07:43 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,497
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Quote:
Originally Posted by lesamentor View Post
Ilooked under "Account" in Farmtown to see if I could find out what credit card I was using for my Farmtown purchases. I don't see where that is listed? Could you please tell my where I go to find this out?

Lesa Schlei
Hi Lesa,
I moved your post to the thread about the farm cash and purchases.
I am sorry but you will not find the credit card information any where in the game including the Account tab. Your purchases are not done directly through the game or Slashkey. When you purchase farm cash with a credit card it is done either through Paypal or Stripe. Only they would have the card information.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Jan 03 2025 at 08:03 PM.
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  #484  
Old Jan 08 2025, 11:59 AM
tomgallagher tomgallagher is offline
 
Join Date: Jan 12 2021
Posts: 2
Default farm cash

when the 1-7-25 update occurred I had 14 cash and they added 25 but I ended up with 11 cash
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  #485  
Old Jan 08 2025, 12:03 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by tomgallagher View Post
when the 1-7-25 update occurred I had 14 cash and they added 25 but I ended up with 11 cash
Hi Tomgallagher,
Your post was moved to the Help & Support thread about farm cash.

You had 26 not 14 and then the 25 added gave you 51. Then you spent 40 on a flower harvester which left you with 11.
You can check all of this by going to the Account tab above your farms and then click on th Farm Cash activity log. That will show you all transactions concerning farm cash.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #486  
Old Jan 15 2025, 02:15 AM
mrschar mrschar is offline
 
Join Date: Jul 14 2009
Posts: 138
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I got ripped off! I worked for a neighbor to get coins. I know I don't get bonuses, but I do get coins. I did her 49 farms of fish and was up to 63 billion plus coins.
I went to farm 13 to enlarge it from 22 to 24. I'm pretty sure it was to cost 2.3 billion. I did it, and my coins went down to 40 billion. Instead of going down 2.3 b, it went down 23 b!
Can anything be done about it? I reloaded my farm thinking it might help, but nope. I worked for my friend to harvest lots of acorn squash and sold most of the acorn squash and all of my non-ingredients and and non-ingredients for me I had in storage. That got me up to 41.9 b.
If my calculations are correct, I lost about 20.7 coins. (Should have cost 2.3, but they deducted 23.)
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  #487  
Old Jan 15 2025, 07:29 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,739
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Quote:
Originally Posted by mrschar View Post
I got ripped off! I worked for a neighbor to get coins. I know I don't get bonuses, but I do get coins. I did her 49 farms of fish and was up to 63 billion plus coins.
I went to farm 13 to enlarge it from 22 to 24. I'm pretty sure it was to cost 2.3 billion. I did it, and my coins went down to 40 billion. Instead of going down 2.3 b, it went down 23 b!
Can anything be done about it? I reloaded my farm thinking it might help, but nope. I worked for my friend to harvest lots of acorn squash and sold most of the acorn squash and all of my non-ingredients and and non-ingredients for me I had in storage. That got me up to 41.9 b.
If my calculations are correct, I lost about 20.7 coins. (Should have cost 2.3, but they deducted 23.)
Hi mrschar


I had a look at your data and you enlarged 3 farms in less than 9 minutes.

The total coins amount for the 3 upgrades is: 24.700.000.000

Then if you had about 63.000.000.000 coins and your purchases were for 24.700.000.000 then you were left with about 38.300.000.000 coins.
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  #488  
Old Jan 17 2025, 02:43 AM
joy_of_oz joy_of_oz is offline
 
Join Date: Sep 12 2014
Posts: 22
Default Crop implement

I purchased a crop replanter implement today. I believed it was going to automatically plant new crops as you indicate, not so. I can see no value in this tool and i want my money (FC) back . It is slower to use as well, the tiny button is hit annd miss . My user ID is 100005495888304 Regards Joy Gray
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  #489  
Old Jan 17 2025, 06:51 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,739
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Quote:
Originally Posted by joy_of_oz View Post
I purchased a crop replanter implement today. I believed it was going to automatically plant new crops as you indicate, not so. I can see no value in this tool and i want my money (FC) back . It is slower to use as well, the tiny button is hit annd miss . My user ID is 100005495888304 Regards Joy Gray
Hi joy_of_oz

The crop replanter replants the same crop/s you have on a farm. It uses the combines harvest/plant to do this.

It is very useful if you have for example a quest farm, or your crops gone to waste or you want to replant the same crop on your farms.

You have full information in the following link:
https://www.slashkey.com/forum/showt...14#post6579414

If after reading it you still think it is not good for you, then you need to contact Support and discuss this with them as farm cash for tools is not given back as you can repurchase the same tool for coins using the duplicate option in the store.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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  #490  
Old Jan 17 2025, 04:07 PM
joy_of_oz joy_of_oz is offline
 
Join Date: Sep 12 2014
Posts: 22
Default

Hi Marymarcel, i am getting disenchanted with the way things are done. Not enough info was available for this tool. I did try to research it before i bought it. The quest crops are always going to have some harvested plots as they are used for quests. This renders the replanter useless to begin with. I know i have made a mistake (expensive one) in buying it. My Super Neighbours refuse to use it as it slows the job down. If i cannot get the FC back , at least exchange it for something useful ! The transplanter is a dud, beginning to think it is all just a cash grab with no concience for your actions. Regards Joy
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buy cash, buy fc, can't buy fc, can't purchase fc, coins, farm cash, farm cash purchase, missing coins, missing farm cash, missing fc, purchase farm cash

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