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Taz D
Mar 20 2015, 08:05 PM
So in the first page we have:


14. Facilities (coming next week): Trading Post Supplies Factory, Courthouse Supplies Factory, Indian Trading Post and Courthouse

which it has now been a week. But then today we have:

- Updates to the Library and Bookstore will be done in the next 2 releases (1-2 month)

What does the Library and Bookstore have to do with Trading Post & Supply Factory and the Courthouse and Supply Factory?

I am always appreciative of updates but now I am just confused.
Hi Docperk,
The Library and Bookstore have nothing to do with the current listed facilities to be released. That is an update on a note Raul posted last release in February.

max_river
Mar 20 2015, 08:07 PM
i was hoping we would have the new levels like they said we would. but we all farm town week is a long one haha

beverduster
Mar 20 2015, 09:14 PM
Additional Info - March 20th, 10:00PM EST

- New facilities and levels coming in about 2-3 hours. as per raul on the update

ImajeanB
Mar 20 2015, 09:32 PM
In addition to the uses that others have already names, I've used it to see where to add that one or two more trees/flowers I need to complete my group. Sometimes tall crops hide that row.

I haven't seen any others but still don't see how hiding crops helps. I hide the trees to see where I can put more! Also flowers!

carolannhallam
Mar 20 2015, 09:36 PM
We are now at the end of what was "next week" for the new levels and no new levels. When are they going to happen/

BamaMike
Mar 20 2015, 09:43 PM
We are now at the end of what was "next week" for the new levels and no new levels. When are they going to happen/

Next 2-3 hours.

vastfanatic
Mar 20 2015, 10:14 PM
YAY I came here cause I was curious if there was any news when new levels might appear. Happy to see in the next few hours. I love this game. Happy Happy

benbrandon
Mar 20 2015, 10:43 PM
hopefully we will get 2 fc per level this time instead of 1 like that one time but any helps

trina531
Mar 20 2015, 10:59 PM
:eek:No sleep for the addicted! giggles...

Aussie Rae
Mar 21 2015, 12:28 AM
ty, new facs and new levels have arrived, :)

SeniorCornwall
Mar 21 2015, 12:28 AM
new levels and factories are here :)

max's mom
Mar 21 2015, 12:32 AM
I bought all the new factories (coin and farmcash). The inventory lists says the factories are FULL, when I go to hire people to work my factories it says that nothing is in process. What do I do?


I bought a 2nd court house factory on a different farm and the same thing is happening.

beverduster
Mar 21 2015, 12:37 AM
the goodys have arived

FarmerWitch
Mar 21 2015, 12:41 AM
Thank you for the new levels and facilities!

Taz D
Mar 21 2015, 12:42 AM
I bought all the new factories (coin and farmcash). The inventory lists says the factories are FULL, when I go to hire people to work my factories it says that nothing is in process. What do I do?


I bought a 2nd court house factory on a different farm and the same thing is happening.
Hi max's mom
The factories you would be able to fill. The services will need to have the items from the new factories before they will fill, so the courthouse and trading post will not be filled yet.

Aussie Rae
Mar 21 2015, 12:43 AM
FYI. Glitch when posting these new facilities... everyone is getting the message that it has EXPIRED and doing memcache does not fix it, I just checked and even though I filled and posted a facility work post and the goods were showing.
Update... when I check these by opening my facility manager, the goods show as pending, 87120 in the Courthouse Supplies Factory and 11160 in the Trading Post Supplies Factory..but nothing shows when the actual facility is opened on the farm..

max's mom
Mar 21 2015, 12:44 AM
I know Taz. I'm not trying to fill the clients. I'm trying to fill the actually factories that neighbors get 3x for working them. The one thing says the factory is full, yet it shows nothing in progress.

I purchased a 2nd court house supply factory and put it on a different farm and the same thing is happening. Plus I spent farmcash for the trading post supply fac.

Taz D
Mar 21 2015, 12:45 AM
FYI. Glitch when posting these new facilities... everyone is getting the message that it has EXPIRED and doing memcache does not fix it, but I am sure it will be fixed as soon as the devs know about it, for now, lets all just chill out and wait patiently, :)
Hi Aussie Rae,
Have you tried to post from a different facility to see if it works from that? It could just be that it hasn't gotten to all the servers yet.

Taz D
Mar 21 2015, 12:49 AM
I know Taz. I'm not trying to fill the clients. I'm trying to fill the actually factories that neighbors get 3x for working them. The one thing says the factory is full, yet it shows nothing in progress.
Hi max's mom,
I just filled mine and the trading post and both are showing pending and are at 100%. Please try clearing your memcache (link below), then when the page of unsetting text opens close it and your farm, then clear your browser cache and close your browser. Reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

RFMad
Mar 21 2015, 12:54 AM
I bought the 2 new facilities and have tried to load them several ways. I cleared the memcache, closed and reopended and tried to load them again. It says they are filled 100% but when I close the Facility Manager and reopen, those 2 facilities are at 0% again.
I know it'll be fixed as soon as the devs figure it out :)
Thanks for the new levels, too!

beverduster
Mar 21 2015, 12:55 AM
the new facilitys arent showing up in the facility manager? whats the deal?

max's mom
Mar 21 2015, 01:00 AM
Taz: I have clear cache, cookies, you name it. I logged off, rebooted my computer and it still says nothing in progress even though the other shows it as full. I've bought 2 court house factories now and one trading post factory. Any other suggestions?? I see I'm not the only one with issues.

Taz D
Mar 21 2015, 01:00 AM
the new facilitys arent showing up in the facility manager? whats the deal?
Hi beverduster,
If you are talking about the courthouse, that is because it was a decoration and is now a service facility. Put it in storage and then back on the farm and it will show.

Taz D
Mar 21 2015, 01:02 AM
Taz: I have clear cache, cookies, you name it. I logged off, rebooted my computer and it still says nothing in progress even though the other shows it as full. I've bought 2 court house factories now and one trading post factory. Any other suggestions?? I see I'm not the only one with issues.
Hi max's mom,
Only other thing to do is wait until they can fix this then. Raul has already seen your attachments, so I am sure they will get it fixed soon.

Aussie Rae
Mar 21 2015, 01:08 AM
Hi Aussie Rae,
Have you tried to post from a different facility to see if it works from that? It could just be that it hasn't gotten to all the servers yet.

sorry Taz, missed this message from you.. the goods show as pending when checking via the facility manager but its zero when opening the actual facility on the farm.. I will have a couple of cappucinos and wait for it to resolve itself, ty for replying..

Taz D
Mar 21 2015, 01:09 AM
FYI. Glitch when posting these new facilities... everyone is getting the message that it has EXPIRED and doing memcache does not fix it, I just checked and even though I filled and posted a facility work post and the goods were showing.
Update... when I check these by opening my facility manager, the goods show as pending, 87120 in the Courthouse Supplies Factory and 11160 in the Trading Post Supplies Factory..but nothing shows when the actual facility is opened on the farm..
Hi Aussie Rae,
I just tried and got the same Expired when we tested.

rodneycs
Mar 21 2015, 01:34 AM
With 20+ pages of comments, it is impossible to learn how the conversion happens between the (old) 4 spot oak trees and the (new) 1 spot tree. How does this work? Put them (old) in storage and then replant (new)?

You just plant extra oak/.clove trees in the empty three sp[aces or you can move them all close together whichever you wish.

Fokus
Mar 21 2015, 01:36 AM
Just purchased the latest facility Courthouse Supply Factory. It doesn't seem to keep what I started in production as I can keep hitting Start All and it will say 7920 products sent to production and +3240 XP. I can close the facility and when I reopen it I can reload again. XP is not added and as far as I can tell no resource is being used. It does not appear in the Facility list either.

It appears to be working for some but not everyone.

Not sure about the new Farmcash facilities.

** Thanks for the move to this thread Taz

Taz D
Mar 21 2015, 01:43 AM
Just purchased the latest facility Courthouse Supply Factory. It doesn't seem to keep what I started in production as I can keep hitting Start All and it will say 7920 products sent to production and +3240 XP. I can close the facility and when I reopen it I can reload again. XP is not added and as far as I can tell no resource is being used. It does not appear in the Facility list either.

It appears to be working for some but not everyone.

Not sure about the new Farmcash facilities.
Hi Fokus,
I moved your post to the release thread since this is about the new release and has already been reported here.

Fokus
Mar 21 2015, 02:48 AM
I had the same result when trying to work a friend's facility. When using the new facs to post from you will get the error message 'Sorry this job invitation has expired'.
Do not use the Courthouse Supply Factory to request to work production.

Aussie are you able to keep products loaded in your new facilities?

Aussie Rae
Mar 21 2015, 03:06 AM
I had the same result when trying to work a friend's facility. When using the new facs to post from you will get the error message 'Sorry this job invitation has expired'.
Do not use the Courthouse Supply Factory to request to work production.

Aussie are you able to keep products loaded in your new facilities?

hi, yes I have products loaded and they are being worked, down from 100% to 40% now... I posted again using the Bakery and people are avoiding the Expired message that they were getting when I posted form the Court House..

Fokus
Mar 21 2015, 03:18 AM
It seems to be fixed - the facs are now in the facility manager list. Thanks guys :)

dave1949
Mar 21 2015, 03:18 AM
Game will not load, done all the clean up process still nothing, any one else having same issue

cbeckner80
Mar 21 2015, 03:19 AM
The two new courthouse facilities weren't working, or showing up in my facilities manager, so I put them into storage, then replaced them on the farms and they seem to be working now.

Serenity Dilsworth
Mar 21 2015, 03:32 AM
Just a head's up .. sounds like something new has happened. Have an excellent day!

tassydevil_1au
Mar 21 2015, 03:33 AM
Probably not the right place to type this but is there a problem with FT loading at the moment? I was playing the game up until about 15 minutes ago and now it is sitting there with the loading screen.
I have done all the troubleshooting including cleaning memcache.

dave1949
Mar 21 2015, 03:37 AM
Probably not the right place to type this but is there a problem with FT loading at the moment? I was playing the game up until about 15 minutes ago and now it is sitting there with the loading screen.
I have done all the troubleshooting including cleaning memcache.

same problem,

tassydevil_1au
Mar 21 2015, 03:40 AM
same problem,

Not good. I can't even access it using the iPad so it has really stopped working this time.
When it went down the other day I could get on using the iPad.

KnightRider
Mar 21 2015, 04:10 AM
The problem with the Courthouse Supplies Factory not showing products being produced in the "Whats Pending" tab should be corrected.

Serenity Dilsworth
Mar 21 2015, 04:23 AM
And thanks for the new levels --- but I do have a question regarding the FarmCash reward for the 25 new levels that many folks received .... the message I received was this ->

"We added new levels and you earned 1 FarmCash for every level that you went up! -15 + 25 = 10"

Granted, numbers and math were never great friends of mine, but just want to understand. I went up 25 levels and received 10 FarmCash. What caused the negative 15 please?

Thanks a ton and have an excellent day!
Serenity Dilsworth

KnightRider
Mar 21 2015, 04:29 AM
And thanks for the new levels --- but I do have a question regarding the FarmCash reward for the 25 new levels that many folks received .... the message I received was this ->

"We added new levels and you earned 1 FarmCash for every level that you went up! -15 + 25 = 10"

Granted, numbers and math were never great friends of mine, but just want to understand. I went up 25 levels and received 10 FarmCash. What caused the negative 15 please?

Thanks a ton and have an excellent day!
Serenity Dilsworth

Hello Serenity,

I looked at your data and this is what it shows.

You was given 25 FC to make 72 FC, then you purchased the Trading Post Supplies Factory for 32 FC and you purchased the Indian Trading Post for 30 FC which brought your total to 10 FC. Does this sound right.

Serenity Dilsworth
Mar 21 2015, 04:53 AM
I purchased the new items prior to getting the message. Glad to hear that little mystery is solved. And while I have your attention ... do you happen to know if they have corrected the load screen issue?? Thanks so much and happy weekend!

Serenity Dilsworth

beverduster
Mar 21 2015, 04:55 AM
why wont the new facs load? all 4 of the newest ones

KnightRider
Mar 21 2015, 04:58 AM
I purchased the new items prior to getting the message. Glad to hear that little mystery is solved. And while I have your attention ... do you happen to know if they have corrected the load screen issue?? Thanks so much and happy weekend!

Serenity Dilsworth

Hello Serenity,

Your welcome,

Not sure about the loading issue, maybe when the other mods come online maybe they might have more information on that issue.

KnightRider
Mar 21 2015, 05:00 AM
why wont the new facs load? all 4 of the newest ones

Hello beverduster,

Have you reloaded the game recently, I looked at my farm a few minutes ago and the new facilities was now loading correctly.

LazyMare
Mar 21 2015, 05:17 AM
I too was stuck for ever on load screen despite trying all the usual PC/FB/FT housekeeping. Found it would load if I used the Play Farm Town button at the top of this page though.
Hopefully that helps someone
Haven't tried the new facs yet, BUT I do have a small issue with the update to the white writing information we get when we hire someone to work.
Am fairly sure I used to see what my hire was up to while I was working elsewhere or working facilities, or even just visiting non-neighbour farmers for CQ ingredients. Now it only shows when I am on my own farm, though obviously not necessarily the same farm as the hired worker. As far as I'm concerned this is not an improvement.
But I really do appreciate all the hard work the Devs put into this game.
And TY TY TY for the new levels and FC :D :D :D :D :D

ianski71@btinternet.com
Mar 21 2015, 06:21 AM
how many headresses do you need to fill the trading post? i currently have 420. can't seem to fill it, everything else is full in the facility

marymarcel
Mar 21 2015, 07:41 AM
how many headresses do you need to fill the trading post? i currently have 420. can't seem to fill it, everything else is full in the facility


Hi ianski71:)

According to the ingredient planner you need 900 headresses to fill the trading post at 100%

Tom C
Mar 21 2015, 09:20 AM
Has anyone noticed that when doing co op quest that if you need say 2 items of something to load a service facility and you get the 2 items you need but either buying it from a friend or having someone sell you the item it will not load into the service facility unless you have the 2 items in storage already that you have made. It acts like the one you get from friends does not count.

sdsickinger
Mar 21 2015, 09:21 AM
Thanks for the New Facitilies but once again you have added new items to make using the same perportions of metals. We were not able to make enough of certain metals to fill our factories before and now it is even worse. For example: Amber rock ... we can only make 5 units per hour and we need it for 6 items now. I couldn't even make the 5 before this new update. If you add more things to make using the same metals that was hard to come by before, it doesn't give me insintive to spend FC on new factories I want be able to fill now! Why can't the production of metals be bumped up to match what is needed to fill factories? I have 8 open pit mines and 11 Mineral mines and cant even fill some of my factories to 100%. Zinc Ore, Amber Rock, Laolin clay, Pearl Oysters, even Honey Comb are not perportoned correctly. I am sure there are others but I can't remember them all. Thanks for listening!

Texas Belle
Mar 21 2015, 09:25 AM
Thank you for the points upgrade and the FC... good job guys.. and I do love to see who comes to visit and work on my farms.. thanks again.

Docperk
Mar 21 2015, 09:46 AM
Thanks for the new levels release and the new facilities.

Shellgirlmtl
Mar 21 2015, 09:58 AM
First, thank you for another great Release, always appreciated... I love this game...

Today I decided to report an on going problem... I did not get my pop-up to post my Dan Bonus, and it is not the first time... I know sometimes it takes a while for it to compute the totals... other times it has been facility product Dans... this was my Sand Wagon production which went from 4th Dan to 5th Dan and I desperately need it... it has been over 45 min and no pop-up... sometimes when I go out of the app and do all the clearing browser activity, FT memcache etc. then return, I get the pop-up or because it hasn't totalled the amount it goes back to it's previous Dan... in this case it should have gone back to the 4th but it didn't and no pop-up to post...

Would appreciate if you could look into this, I know others have reported missing Belts/Dans also...

Thank you again for all that you do to make this game the best on FaceBook... I can't repeat it enough!!!...

GoalieAunt
Mar 21 2015, 10:10 AM
I haven't seen any others but still don't see how hiding crops helps. I hide the trees to see where I can put more! Also flowers!
Hiding crops is great when you go to work a neighbor's facilities and they have layered crops that cause the game to load too slowly. I use it on my farm to speed farm loading when all I need to harvest is trees and flowers.

To clarify my use, sometimes I need to put trees/flowers right up against my fields and hiding trees/flowers doesn't necessarily show those spaces.

mstiquetx
Mar 21 2015, 12:01 PM
thanks for the great updates recently...Luv the new upgrades and facilities!!

KojiOrphen
Mar 21 2015, 12:36 PM
Hello Serenity,

I looked at your data and this is what it shows.

You was given 25 FC to make 72 FC, then you purchased the Trading Post Supplies Factory for 32 FC and you purchased the Indian Trading Post for 30 FC which brought your total to 10 FC. Does this sound right.

This happened to me also...

I logged in, collected my FC, spent some of the FC and when I logged in later I got the message with the negative FC.

I logged out and logged in again with out the message, so I'm assuming it's just a temporary glitch.

Koji

lollipopthebunny
Mar 21 2015, 04:34 PM
Thanks for the Update, new facilities, new levels. I have found a glitch an not sure if it has to do with the update or not!

The message box while in the market is NOT registering any comments at all, including what I type. The only way is to be watching everyone an hope you can read it before it disappears. I think maybe even in our own farms it isn't acting correctly either.

Can something be done about this please? ASAP??? It makes it real hard to hire or get hired in market.

I have cleared my cache an even went out of FT an FB an came back in an it is still doing it.

Taz D
Mar 21 2015, 04:44 PM
Thanks for the Update, new facilities, new levels. I have found a glitch an not sure if it has to do with the update or not!

The message box while in the market is NOT registering any comments at all, including what I type. The only way is to be watching everyone an hope you can read it before it disappears. I think maybe even in our own farms it isn't acting correctly either.

Can something be done about this please? ASAP??? It makes it real hard to hire or get hired in market.

I have cleared my cache an even went out of FT an FB an came back in an it is still doing it.
Hi Lollipop,
I just checked and mine is working on both farm and in market. It could be browser related. Have you tried a different browser to see if it is the same?

Farmer_Susan
Mar 21 2015, 04:45 PM
Thanks for the Update, new facilities, new levels. I have found a glitch an not sure if it has to do with the update or not!

The message box while in the market is NOT registering any comments at all, including what I type. The only way is to be watching everyone an hope you can read it before it disappears. I think maybe even in our own farms it isn't acting correctly either.


Mine was doing that yesterday but it seems ok today. Also, when the chat problem was happening, I kept trying to hire Person A and my hire requests were going to Person B instead (or so Person B said).

Today I found another hiring glitch - I had just gone to the Market and clicked on myself to change my status to pink (for hire). However, instead of changing my status message, I ended up on someone's farm with a message saying I had been hired to harvest flowers. I never ever saw the hire request - just ended up on their farm with the flower harvester powered up and ready to go.

AlyceAnn
Mar 22 2015, 11:29 AM
I'm not sure if this was mentioned but I don't have time to go through 31 pages. :) Is it just a typo on the Trading Post Supplies Factory, everything is at least 10 units per except the Indian Headress. That is TWO. No way to fill the service fac.

Taz D
Mar 22 2015, 11:44 AM
I'm not sure if this was mentioned but I don't have time to go through 31 pages. :) Is it just a typo on the Trading Post Supplies Factory, everything is at least 10 units per except the Indian Headress. That is TWO. No way to fill the service fac.
Hi AlyceAnn,
I think you are right as it looks like the numbers are backwards for the Indian Woman Dress and the Indian Headress. We will report it to the developers.

anglnwhite
Mar 22 2015, 12:26 PM
Once again, thank you for all your hard work on my favorite game!

FC and new toys are great, but the ability to start work for quests from inside the facs is stupendous! The "hide crops" ain't too shabby either. :)

Keep up the great work team!

Dutch85
Mar 22 2015, 02:31 PM
Thank you SO much for the new levels and FC!!!! I love the new facilities as well and thank you for them!

jerrbearsr
Mar 23 2015, 09:53 AM
Did the make a mistake on the production of Indian head dress? I have plenty of all the other products in this facilities, and I have plenty of ingredients to make them.

Taz D
Mar 23 2015, 09:59 AM
Did the make a mistake on the production of Indian head dress? I have plenty of all the other products in this facilities, and I have plenty of ingredients to make them.
Hi jerrbearsr,
Thanks. This has already been reported to the developers.

jerrbearsr
Mar 23 2015, 10:20 AM
Hi jerrbearsr,
Thanks. This has already been reported to the developers.

Thanks Taz.

Alexandra_J
Mar 23 2015, 10:22 AM
I don't know where to put suggestions: Oak trees and clove trees now have a smaller footprint, can mungo pine bushes and dieffenbachia bushes have it as well :)?

Taz D
Mar 23 2015, 10:26 AM
I don't know where to put suggestions: Oak trees and clove trees now have a smaller footprint, can mungo pine bushes and dieffenbachia bushes have it as well :)?
Hi Osmond Fan,
You put suggestions in the Suggestion section in the thread that applies to your suggestion.

Alexandra_J
Mar 23 2015, 11:14 AM
Hi Osmond Fan,
You put suggestions in the Suggestion section in the thread that applies to your suggestion.

I've moved this suggestion to the correct posting and thread :)

WendyP57
Mar 23 2015, 08:59 PM
Just found new things in the 'buildings' and 'other' sections of the store, don't know how long they have been there for but thanks for adding them , could be some handy designing items amongst them :)

marymarcel
Mar 24 2015, 08:17 AM
Hi all:)

From Raul's notes

Post Release Updates - March 23rd, 11:00PM EST

- Adjusted quantities for the Indian Woman Dress and the Indian Headdress in the Indian Trading Post

Aussie Rae
Mar 24 2015, 08:29 PM
I must be missing something as my Trading Post supplies factory still says 2 for the Indian Headdress.....and I bought a second Trading Post yesterday..24th March..that says 2 as well...

Taz D
Mar 24 2015, 09:18 PM
I must be missing something as my Trading Post supplies factory still says 2 for the Indian Headdress.....and I bought a second Trading Post yesterday..24th March..that says 2 as well...
Hi Aussie Rae,
Before the fix it was that the Trading Post required 10 headdresses per batch, but the Trading Post Supplies was only making 2 per batch. And the Trading Post was requiring 2 dresses per batch, but the Trading Post Supplies was making 10 per batch. The fix changed it so both were corrected for 10 dresses per batch and 2 headdresses per batch for both facilities.

Aussie Rae
Mar 24 2015, 10:05 PM
Hi Aussie Rae,
Before the fix it was that the Trading Post required 10 headdresses per batch, but the Trading Post Supplies was only making 2 per batch. And the Trading Post was requiring 2 dresses per batch, but the Trading Post Supplies was making 10 per batch. The fix changed it so both were corrected for 10 dresses per batch and 2 headdresses per batch for both facilities.

thanks Taz, :)

Taz D
Mar 24 2015, 10:10 PM
thanks Taz, :)
You are welcome. :)

Jwebb
Mar 25 2015, 12:16 PM
More new seeds please :)

LazyMare
Mar 26 2015, 09:36 AM
More new seeds please :)

No thanks - would muck up my recently re-organised quest farms ;D ;D ;D
New train car bringing arabic gum, polyester fiber, hammock and tea kettle would be nice though

Taz D
Mar 26 2015, 09:51 AM
More new seeds please :)

No thanks - would muck up my recently re-organised quest farms ;D ;D ;D
New train car bringing arabic gum, polyester fiber, hammock and tea kettle would be nice though
If you would like to make suggestions please place them in the Suggestion section where the developers are more likely to see them. You cannot start a new thread there but you can reply to a thread that fits the subject of your suggestions.

FarmerWitch
Mar 27 2015, 01:07 AM
https://fbcdn-sphotos-a-a.akamaihd.net/hphotos-ak-xfp1/v/t1.0-9/10985396_10153689249309008_1292899318033162945_n.j pg?oh=4f13f549986d01e1e39a248d5eb2de72&oe=55AEADAA&__gda__=1434040783_d94a0b97b15f9220d00d1afc9afac60 c


So weird ... I suddenly seem to be short of crude oil. The Facility manager says that I have 16 oil pumps but I actually have one on each farm (25).

Anyone else have this problem?

Serenity Dilsworth
Mar 27 2015, 06:01 AM
Since the update, this has been an occasional problem. The first clue I get is in my neighbor bar ... instead of seeing my neighbors facebook portraits, I see the empty generic of a head on a light blue background. When this happens, the following things also happen. (1) When I access the The Facility Managers top left button to see my shortages, I get an over sized transparent screen with the products listed and no way to exit from it other than going to another function such as Send Gifts. (2) When I attempt to post my facilities and referrals, I do get the normal text "Do you want to produce faster?" message, but then nothing after that allowing me to post. I have cleared memcache and rebooted my system. It's been intermittent, but this morning I am unable to achieve the desired results. Your help is always appreciated. Have a fantastic weekend!

Serenity Dilsworth

PS: Was the Load Screen issue corrected? I haven't seen it in a couple of days.

marymarcel
Mar 27 2015, 07:55 AM
https://fbcdn-sphotos-a-a.akamaihd.net/hphotos-ak-xfp1/v/t1.0-9/10985396_10153689249309008_1292899318033162945_n.j pg?oh=4f13f549986d01e1e39a248d5eb2de72&oe=55AEADAA&__gda__=1434040783_d94a0b97b15f9220d00d1afc9afac60 c


So weird ... I suddenly seem to be short of crude oil. The Facility manager says that I have 16 oil pumps but I actually have one on each farm (25).

Anyone else have this problem?

Hi FarmerWitch:)

I checked your data and your farms, and you have 25 oil pumps, all of them producing.

I checked mine and they are showing the correct number amount

Are your 25 oil pumps showing up when you open your facilitiy manager? And when you store the product, are you getting the correct amount?

hurican
Mar 27 2015, 09:25 AM
hi
Since this last release ....... there are alot more incidents of goin thru all the clicks of working someones facilities .......an all you get is to rake the leaves ....... how can you click on one activity an get another ...... cleared so called memcache ........ which is a waste of time .... between 4 browsers ...... it all acts the same ..... its very frustrating an a waste of time to go thru all the process of working facilities ...... only to be given a dry farm ........ also ..... i work one facility for a farmer ....go back to get thier 2nd one ...... an you get .rake the leaves ...... love the game ......but .if your in a hurry ..... its very frustrating .

marymarcel
Mar 27 2015, 10:31 AM
Since the update, this has been an occasional problem. The first clue I get is in my neighbor bar ... instead of seeing my neighbors facebook portraits, I see the empty generic of a head on a light blue background. When this happens, the following things also happen. (1) When I access the The Facility Managers top left button to see my shortages, I get an over sized transparent screen with the products listed and no way to exit from it other than going to another function such as Send Gifts. (2) When I attempt to post my facilities and referrals, I do get the normal text "Do you want to produce faster?" message, but then nothing after that allowing me to post. I have cleared memcache and rebooted my system. It's been intermittent, but this morning I am unable to achieve the desired results. Your help is always appreciated. Have a fantastic weekend!

Serenity Dilsworth

PS: Was the Load Screen issue corrected? I haven't seen it in a couple of days.

Hi Serenity:)

I also get the white shapes from time to time, specially after working neighbors facilities.

When you get the white shapes, you need to click in Play. When the farm is loaded just wait a few minutes to check if the pictures are showed up. If not click on Play again. That is the way we get the pictures back to the neighbors bar.:)

Texas Belle
Mar 27 2015, 11:20 AM
Well here is another very annoying glitch or whatever.. I CANNOT get any of my requests, have about 10 trains there and oh yes when I click on the Accept, it tells me that the request has expired, even though my neighbor has messaged me that she has just sent me the train.. the others I cannot accept or exchange, neither can I send gifts.. very, very annoying.. please tell me they are fixing this.. Thank you!!

Taz D
Mar 27 2015, 11:27 AM
Well here is another very annoying glitch or whatever.. I CANNOT get any of my requests, have about 10 trains there and oh yes when I click on the Accept, it tells me that the request has expired, even though my neighbor has messaged me that she has just sent me the train.. the others I cannot accept or exchange, neither can I send gifts.. very, very annoying.. please tell me they are fixing this.. Thank you!!
Hi Texas Belle,
First thing to try is clearing your memcache (link below), then when the page of unsetting text opens close it and your farm, then clear your browser cache and close your browser. Reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)
That won't get the train boost requests back but hopefully will correct it for the future ones or any you haven't clicked on yet. For the ones that you have clicked on that show expired you will have to ask them to send you another boost request as soon as they can.
For the rest of the gift problems check to make sure you have allowed 3rd party cookies and pop ups in your browser settings. Those are needed for the in game pop up screens to show.

If you do not want to open up your browser to all 3rd party cookies or all pop ups you can add the following web sites to the exceptions for those settings:
Slashkey.com
L1.slashkey.com
Facebook.com
Apps.facebook.com
Trialpay.com

Also , if you have an ad-blocker plugin in your browser make sure the above web sites are also allowed in that too.

dave1949
Mar 27 2015, 12:07 PM
No FB for 2 hours now cant load FT, what the hell r FB playing at

Texas Belle
Mar 27 2015, 04:53 PM
Thanks Taz, cleaned the memcache this morning, doing it again, went to my Safari preferences and all of Slachkey is there, and it was working until the day before yesterday so its not anything that may be computer error, it may have to be with whatever they are trying to do with the request page... thanks anyway, maybe tomorrow I can get my gifts and trains.. it takes a lot of patience to wait for something to function, but I know they are trying to fix things... Thank you!!

FarmerWitch
Mar 31 2015, 01:12 PM
Hi FarmerWitch:)

I checked your data and your farms, and you have 25 oil pumps, all of them producing.

I checked mine and they are showing the correct number amount

Are your 25 oil pumps showing up when you open your facilitiy manager? And when you store the product, are you getting the correct amount?

Hello Marymarcel

I went to each farm and checked the oil pumps ... some of them had over 1000 units that had not been stored with the 'store all'. I manually stored and started them and they seem to be ok now. Must have been a 'funny' somewhere that stopped them being seen by the 'store all'

Thanks so much :)

benbrandon
Mar 31 2015, 07:01 PM
even tho its not update related why does the wine cellar takes any where between 8 hrs to 48 hrs. to make a batch. has it always been that way never really paid attention till now. till i got a quest saying it will take 32hrs. to complete the last step.

Taz D
Mar 31 2015, 07:07 PM
even tho its not update related why does the wine cellar takes any where between 8 hrs to 48 hrs. to make a batch. has it always been that way never really paid attention till now. till i got a quest saying it will take 32hrs. to complete the last step.
Hi Ben,
Yes the times have always been long for the wines.

RomanticSoul
Apr 01 2015, 09:00 AM
Well here is another very annoying glitch or whatever.. I CANNOT get any of my requests, have about 10 trains there and oh yes when I click on the Accept, it tells me that the request has expired, even though my neighbor has messaged me that she has just sent me the train.. the others I cannot accept or exchange, neither can I send gifts.. very, very annoying.. please tell me they are fixing this.. Thank you!!

if they send the trains to more then 12 people you will get that message too

beautysmom
Apr 02 2015, 08:37 PM
if they send the trains to more then 12 people you will get that message too

That's not the case--I routinely send trains to 40 or 50 people. What I found, when I was getting this message, is that Firefox can't handle train requests--as soon as I went to Chrome, I get them all. And clearing memcache daily seems to help prevent this problem.

Taz D
Apr 02 2015, 08:54 PM
That's not the case--I routinely send trains to 40 or 50 people. What I found, when I was getting this message, is that Firefox can't handle train requests--as soon as I went to Chrome, I get them all. And clearing memcache daily seems to help prevent this problem.
Hi beutysmom,
I use Firefox and never have any trouble with the train requests. It may be that it comes down to settings in the browser, but it is not a particular browser that is causing the problem. What works for some doesn't work for others.

max_river
Apr 02 2015, 09:38 PM
i also can only send a certain amount of request and i use chrom

Aussie Rae
Apr 03 2015, 01:51 AM
CoolNovo works better for me than Chrome, which would not update automatically on Windows 8.1 for some reason, the only way to get it to update was to go and access your registry editor and follow a lot of instructions from google chrome on how to update it manually....and that's a pain...so google chrome is now gone... CoolNovo updates automatically and i have not had any problem with it.

StoneFace
Apr 03 2015, 08:24 AM
Well, I must say, the game is flying this morning. For many days, it was slow, and then it just got slower.

But now......... zoom !!!

Thanks Raul


the other side of the coin......

loading any farm, and working it, is the slowest in 6 years.....

oh well..... constant memcaching and other cleaning procedures has yet to help. maybe it is a way of telling me to not spend so much time playing.

Texas Belle
Apr 03 2015, 01:24 PM
Isn't time to close this thread... just thinking...

Queen.of.Clutter
Apr 03 2015, 04:11 PM
the other side of the coin......

loading any farm, and working it, is the slowest in 6 years.....

oh well..... constant memcaching and other cleaning procedures has yet to help. maybe it is a way of telling me to not spend so much time playing.

When mine does that (slow) I have found that if I shut down my power strip - which has computer, router, modem on it .... and re-start my system, the farms fly !! I end up doing that maybe once a week - and it always works like a charm ! Just an idea for you!

beautysmom
Apr 05 2015, 06:06 AM
i also can only send a certain amount of request and i use chrom

The friends' box that comes up when you boost a train limits me to 50--I usually want to invite more people, because lots of my friends are sporadic players. So, I send the first 50 invites, then close the window, and restart the game. Bingo, I can now catch the next group of friends when I "reboost" the train--it will show me all the friends I did not send the request to in the first pass.

DianeCK
Apr 05 2015, 07:53 AM
Happy Easter...

The game is running very slow the past 4 days keep having to reload page and still very slow it was running great before the new update... thanks for your time...

Taz D
Apr 05 2015, 09:41 AM
The friends' box that comes up when you boost a train limits me to 50--I usually want to invite more people, because lots of my friends are sporadic players. So, I send the first 50 invites, then close the window, and restart the game. Bingo, I can now catch the next group of friends when I "reboost" the train--it will show me all the friends I did not send the request to in the first pass.
Hi beautysmom,
Only 12 people can boost your train each time it is dispatched, so sending to 50 neighbors/friends is more than excessive and those who click on it after the 12 have gotten it will get either a message that the train is already a day ahead or will get the expired message. I have some neighbors who also send to a lot of people and to me it is very agrevating to always get that message from those knowing that when I click on it I am not going to get anything.

KnightRider
Apr 05 2015, 07:39 PM
Thank you everyone for your feedback on the new release. I am now closing this thread.

Please post any help you require in our Help and Support section and any suggestions in the suggestions area of the forum.

Happy Farming :)