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Early Girl
Aug 11 2022, 06:29 AM
Thanks Tiger. The duplicates are not on the same farm. They are on other farms. They are not showing up within the NCC Contest itself. They are un-checked, not functioning - technically they shouldn't be considered. However, because I "own" them, they can get chosen if I buy more FC facs, and that's what I'm trying to avoid. Hope that makes sense. According to the game guide, it states that any factory in the NCC cannot be moved once the contest has started without forfeiting for the week. But these are not in the contest per say.

Tiger
Aug 11 2022, 07:01 AM
Thanks Tiger. The duplicates are not on the same farm. They are on other farms. They are not showing up within the NCC Contest itself. They are un-checked, not functioning - technically they shouldn't be considered. However, because I "own" them, they can get chosen if I buy more FC facs, and that's what I'm trying to avoid. Hope that makes sense. According to the game guide, it states that any factory in the NCC cannot be moved once the contest has started without forfeiting for the week. But these are not in the contest per say.

Hi Early Girl,

As they are not on the same farm as the one in the contest then you can sell the other ones.

Ones that are already showing up as part of the NCC can't be stored to move to a different farm. You do get a warning popup if you try to store a facility in the contest, but some will make a mistake and assume it's just a confirmation message to proceed to store and have missed that the warning states that it's part of the NCC.

To double check, I have just bought an extra one for a different farm, checked it didn't show as one in the NCC, then sold it. I had no warning that it was part of the NCC. I then reloaded the game and I haven't abandoned the contest.

I would just be careful and sell them before you buy any other facilities that could be used for the NCC.

Early Girl
Aug 11 2022, 08:33 AM
Thanks again Tiger! Always so much help. I did get them sold, and things worked as planned. Really appreciate your help - hope you have a wonderful day!

Tiger
Aug 11 2022, 11:51 AM
Thanks again Tiger! Always so much help. I did get them sold, and things worked as planned. Really appreciate your help - hope you have a wonderful day!

That's great news Early Girl, thanks very much for coming back to let us know!
Have a great day too!

nickydwuk
Aug 12 2022, 01:44 AM
Have an issue with the Neighbourhood Chains contest. My husband started doing this last week and all was good. Yesterday he loaded his facilities up before opening up the chain quest. Realised his mistake - opened up the quests and collected rewards, thanked friends etc... Then on the contests info page went to one of the buildings he hadn't filled up and filled it from there. However the Chains tab is still greyed out. He tried various times during the day and again this morning - filing up the facilities from the chains page but it is still greyed out. NCC is enabled. Any ideas?

Tiger
Aug 12 2022, 04:26 AM
Have an issue with the Neighbourhood Chains contest. My husband started doing this last week and all was good. Yesterday he loaded his facilities up before opening up the chain quest. Realised his mistake - opened up the quests and collected rewards, thanked friends etc... Then on the contests info page went to one of the buildings he hadn't filled up and filled it from there. However the Chains tab is still greyed out. He tried various times during the day and again this morning - filing up the facilities from the chains page but it is still greyed out. NCC is enabled. Any ideas?

Hi nickydwuk,

What facilites is he seeing? Do you mean he claimed the rewards for the NCC and is filling them from the Contest Info section but the My Neighborhood Chains section is greyed out as well as the Competing Neighbourhoods section?

To be able to help further we need his User ID please. He can find that by loading his game and scrolling down the page past the yellow box underneath where his game is loaded.

nickydwuk
Aug 12 2022, 10:11 AM
Hi nickydwuk,

What facilites is he seeing? Do you mean he claimed the rewards for the NCC and is filling them from the Contest Info section but the My Neighborhood Chains section is greyed out as well as the Competing Neighbourhoods section?

To be able to help further we need his User ID please. He can find that by loading his game and scrolling down the page past the yellow box underneath where his game is loaded.


He claimed his rewards for last week but even after loading the facilities from the Neighbourhood Contest screen both the Neighbourhood Chains section and Competing Neighbourhoods are still greyed out.

His USER ID number is: 658008939
Facilities he sees are:
Indian Restaurant, Arcade game Centre, Courthouse Supplies factory and Dominican restaurant. These are the same as mine and mine works ok.

Taz D
Aug 12 2022, 10:21 AM
He claimed his rewards for last week but even after loading the facilities from the Neighbourhood Contest screen both the Neighbourhood Chains section and Competing Neighbourhoods are still greyed out.

His USER ID number is: 658008939
Facilities he sees are:
Indian Restaurant, Arcade game Centre, Courthouse Supplies factory and Dominican restaurant. These are the same as mine and mine works ok.
Hi Nickydwuk,
I have cleaned his NCC information. Please have him close and reopen his farms.

nickydwuk
Aug 12 2022, 04:47 PM
Thank you - it's all working now

Mrs Poon
Aug 13 2022, 01:25 AM
USER ID number is: 748105278 Build No: 352

Having trouble with my facilities on the NCC. When I refill them from the contest page, the new amounts don't go in. I have tried reloading, using a different browser, emptying my cache, all the usual things. Also, one of my neighbours messaged me that ALL my facilities were showing up empty when he tried to work my farms from my get more clients and help with production wall posts. When I go to the what's in production and what's in stock tabs through the NCC, the tabs show empty facilities but show up normally if I go through the facility manager.

Tiger
Aug 13 2022, 07:13 AM
Hi Everyone,

We are aware that there are problems with working facilities as well as starting/loading batches using some methods which can affect the NCC and Quests.

For full details please click on this link to be taken to the post in the known issues section of the forum:

http://r1.slashkey.com/forum/showthread.php?t=658530

The developers and support are aware of the problems. We apologize for the inconveniences caused and again ask you to try to be patient while we wait for this to be resolved.

zlady2741
Aug 18 2022, 11:45 PM
I can't figure this out. I currently own 3 Taste of Bulgaria service facilities. However, it shows I have none on my farms. Is this a glitch? I don't think I have ever had that happen before. They are all active.

Linda Zinnecker
(Email removed)

Taz D
Aug 18 2022, 11:54 PM
I can't figure this out. I currently own 3 Taste of Bulgaria service facilities. However, it shows I have none on my farms. Is this a glitch? I don't think I have ever had that happen before. They are all active.

Linda Zinnecker
(Email removed)
Hi Linda,
I moved your post to the thread about the Neighborhood Chains Contest.
Please do not put your email address in your posts as we do not need it to answer you and this is a public forum so anyone can see you email address if you add it to your posts.
You have 2 Confectionery Factories (FC) and 2 Beekeeping Supplies Factories (FC) for a total of 4 FC facilities. You have 4 balloon bust booth facilities (coin). So you can not have any Taste of Bulgaria facilities in the contest because you can only have as many coin facilities in the contest as you have FC facilities.

Grumpdad
Aug 19 2022, 01:42 PM
I would like to think a lot of players would be interested in this, a tool that allows you to fill all of the facilities you own in the NCC. It is rather slow having to do them all individually, when it first started most people had one of each or less, I have seen of late people with 30 plus, I think it is a nightmare loading my eight!!! Thanks in advance

Taz D
Aug 19 2022, 02:30 PM
I would like to think a lot of players would be interested in this, a tool that allows you to fill all of the facilities you own in the NCC. It is rather slow having to do them all individually, when it first started most people had one of each or less, I have seen of late people with 30 plus, I think it is a nightmare loading my eight!!! Thanks in advance
Hi Grumpdad,
I moved your post to the Help & Support thread about the NCC to answer you as we can not answer in the Suggestions section.
You do not have to fill your facilities for the NCC from the NCC manager indivcidually. You can fill them from the Facility manager using any of the tools you have for that and they do count for the NCC. There is also a way to filter the facility manager to show and fill only the NCC facilities in the funnel filter there.

SirMatthew KC
Aug 26 2022, 06:37 AM
For some reason, even though my NCC is enabled - it's been enabled for a very long time, I cannot see my neighbors or when they add a facility. I've cleared my cache and done a memcached.

Here is what I see:

I CAN load my facilities in the NCC window but as you can see the others are greyed out. I have triple-checked that the NCC is enabled and I KNOW I have not turned it off. I just won 1st place this last week!

Tiger
Aug 26 2022, 07:02 AM
For some reason, even though my NCC is enabled - it's been enabled for a very long time, I cannot see my neighbors or when they add a facility. I've cleared my cache and done a memcached.

Here is what I see:

I CAN load my facilities in the NCC window but as you can see the others are greyed out. I have triple-checked that the NCC is enabled and I KNOW I have not turned it off. I just won 1st place this last week!

Hi SirMatthew KC,

I have cleaned your NCC data, please reload the game and check the facilities are now showing up for you

SirMatthew KC
Aug 26 2022, 09:46 AM
Hi SirMatthew KC,

I have cleaned your NCC data, please reload the game and check the facilities are now showing up for you

Thanks, Tiger! I didn't get any points for adding the Artisan Soap Fac and filling it, but that is not the end of the world. I'm just glad that it works now. THANKS!!!

NormanAOrr
Sep 01 2022, 01:56 AM
i have been playing for quite some time, and participate in the NCC every week

however over the last 3 weeks i have not been able to participate
i have checked settings, and have NCC enabled

can some one please have a look as to why i am excluded

thank you

Tiger
Sep 01 2022, 06:37 AM
i have been playing for quite some time, and participate in the NCC every week

however over the last 3 weeks i have not been able to participate
i have checked settings, and have NCC enabled

can some one please have a look as to why i am excluded

thank you

Hi NormanAOrr,

I have moved your post to the thread about the NCC.
Are you still having problems?
What facilities are you seeing when you open the NCC?

Please supply your user id, it will be showing up below the yellow box underneath your game screen We need to double check that we have the correct id for you.

The id we have for you shows that you have been participating the last 3 weeks and that currently you have one Fish Market and one Veteran Supplies in this weeks contest. The Veteran Supplies at the time of this post is currently showing 252 points added.

You have no FC facilities in this weeks contest so you can only have 2 coin facilities in the contest.

As you have far more than one of each of those you will need to make sure that you are filling the correct two specific facilities that are showing up in the NCC so that you are not using up ingredients in all the other facilities that are not part of the contest and possibly running out. The NCC window will show you which farms those 2 facilities are on so that you know which ones need to be filled first to earn points.

If you are filling the NCC facilities using the Start All and Load ALL at the top of the Facility Manager, please check that the Funnel filter in the Facility Manager is set to show all facilities on all farms or it may not be seeing all the facilities.

Then also in Facility Manager please search for the specific facilities in the NCC and make sure that there is a check mark showing on each facility, then open each of them and make sure that all the check marks on each product they make or stock are also there. Missing check marks prevents facilities or products from being made/stocked in them.

Palmarina
Sep 03 2022, 12:00 AM
Your Facebook USER ID number is: 1145656868

Hi all,
I have an issue with this week's NCC. I had 2 facilities (mini mall and appliance parts factory) who were in storage, took them out for this week's NCC but they don't show up in my NCC manager. I did NOT move them from one farm to another. They were in storage. And now can't use them. Can this be solved please? Please?
Palmarina

Taz D
Sep 03 2022, 12:03 AM
Your Facebook USER ID number is: 1145656868

Hi all,
I have an issue with this week's NCC. I had 2 facilities (mini mall and appliance parts factory) who were in storage, took them out for this week's NCC but they don't show up in my NCC manager. I did NOT move them from one farm to another. They were in storage. And now can't use them. Can this be solved please? Please?
Palmarina
HI Palmarina,
I have cleaned your NCC data. Please close and reopen your farms. They should then show in the NCC.

Palmarina
Sep 03 2022, 12:10 AM
Thank you so much!!!
I can see them now and could load/start them up.
Can we clear these data ourselves?



HI Palmarina,
I have cleaned your NCC data. Please close and reopen your farms. They should then show in the NCC.

Taz D
Sep 03 2022, 12:11 AM
Thank you so much!!!
I can see them now and could load/start them up.
Can we clear these data ourselves?
Hi Palmarina,
No I am sorry, but it is only a function we moderators can do.

Palmarina
Sep 03 2022, 12:39 AM
Hi Palmarina,
No I am sorry, but it is only a function we moderators can do.




OK
thanks for the help!
xxx

storm36
Sep 03 2022, 05:51 PM
Can we please have some way for players to opt-out of the NCC?? Have the option as another box in preferences players need to check to opt-in.

30-40+% of my FT neighbors do not have any FC facilities, every week I have 15+ of my NCC neighbors list that are either not filling their facilities or they move 1 facility so they are not playing as their scores never increase for the entire week.

I would also love to have a way that inactive NCC neighbors can be removed from the neighbor list so other active NCC neighbors can be added in, maybe make the removal process available for the 1st 24 hrs before the "competing neighborhood" list is compiled on Saturday as I always seem to get the same inactive NCC players every week and I have several other neighbors who are active NCC players that never make my neighborhood list.

Taz D
Sep 03 2022, 08:08 PM
Can we please have some way for players to opt-out of the NCC?? Have the option as another box in preferences players need to check to opt-in.

30-40+% of my FT neighbors do not have any FC facilities, every week I have 15+ of my NCC neighbors list that are either not filling their facilities or they move 1 facility so they are not playing as their scores never increase for the entire week.

I would also love to have a way that inactive NCC neighbors can be removed from the neighbor list so other active NCC neighbors can be added in, maybe make the removal process available for the 1st 24 hrs before the "competing neighborhood" list is compiled on Saturday as I always seem to get the same inactive NCC players every week and I have several other neighbors who are active NCC players that never make my neighborhood list.
Hi Storm,
I moved your post from Suggestions so I could answer you.
There is an option in the Preferences already for Enable NCC. When it is checked then you are doing NCC. When it is unchecked you have disabled the NCC.
There isn't a list of neighbors for the NCC. Any of your neighbors who are participating in the NCC will be on your list. There is no limit to how many of your neighbors can be on your list for your team. Those who do not do much or don't have a lot of facilities still count toward your total and also increase how many points you get when you fill your own facilities.

Dutch85
Sep 11 2022, 04:53 PM
Last Thursday I went into my NCC and filled all the facilities that were in the contest. Later that day I also filled all my facilities and posted them to be worked. Now when I go into the NCC it says that I abandoned the contest for this week and have to wait for the next one. I don't understand.

marymarcel
Sep 11 2022, 04:57 PM
Last Thursday I went into my NCC and filled all the facilities that were in the contest. Later that day I also filled all my facilities and posted them to be worked. Now when I go into the NCC it says that I abandoned the contest for this week and have to wait for the next one. I don't understand.

Hi Dutch :)

The only way for you to abandon the NCC is if you moved any of the NCC facilities to storage or other farm after opening the contest.

Dutch85
Sep 11 2022, 05:02 PM
I did move two facilities to another farm...the power plant and the dairy processing plant. I guess I goofed. They must be part of this week's NCC. Thank you Mary :o

marymarcel
Sep 11 2022, 05:05 PM
I did move two facilities to another farm...the power plant and the dairy processing plant. I guess I goofed. They must be part of this week's NCC. Thank you Mary :o


Oh Im sorry, it was the Power Plant as it is part of this week NCC.

You are welcome Dutch :)

Dutch85
Sep 11 2022, 05:26 PM
Well at least now I learned to check before making any changes like that. :)

EireneM
Sep 15 2022, 06:13 AM
I was t at the quest for this week and got the message that "I HAD ABANDONED THE CONTEST FOR THIS WEEK NEXT CONTEST STARTS NEXT THURSDAY 12AM EST" but I haven't abandoned it I didn't know you could HELP PLEASE

Tiger
Sep 15 2022, 07:04 AM
I was t at the quest for this week and got the message that "I HAD ABANDONED THE CONTEST FOR THIS WEEK NEXT CONTEST STARTS NEXT THURSDAY 12AM EST" but I haven't abandoned it I didn't know you could HELP PLEASE

Hi EireneM,

I have moved your post to the thread about the NCC.

Did you move any of the facilites in this weeks contest to other farms? That will cause you to abandon the contest.

SirMatthew KC
Oct 12 2022, 02:31 AM
Just a quick question. I collected my rewards for the NCC for last week and I get a message saying "You can enter the NCC from Thursday 12AM to Sunday 11:59PM only. Please try again during those days." Is that going to be the case for everyone? If so, NOT a problem. Just thought I'd ask. I had a glitch before and my NCC was reset. My FB iD is 634471031.

Thanks!

Rob T
Oct 12 2022, 02:58 AM
Just a quick question. I collected my rewards for the NCC for last week and I get a message saying "You can enter the NCC from Thursday 12AM to Sunday 11:59PM only. Please try again during those days." Is that going to be the case for everyone? If so, NOT a problem. Just thought I'd ask. I had a glitch before and my NCC was reset. My FB iD is 634471031.

Thanks!

Hi SirMatthew KC,

Yes, that is the case for everyone, The NCC can only be entered between those 2 times. When the game was restored, it was already too late to enter this weeks NCC. Come Wednesday/Thursday at Midnight EST, the new week will start.

SirMatthew KC
Oct 12 2022, 04:00 AM
Hi SirMatthew KC,

Yes, that is the case for everyone, The NCC can only be entered between those 2 times. When the game was restored, it was already too late to enter this weeks NCC. Come Wednesday/Thursday at Midnight EST, the new week will start.

Thanks for the quick reply! I thought it was probably the case. It's only one day more until it starts again. :)

Denise Dianna
Oct 12 2022, 10:35 AM
Thanks for the quick reply! I thought it was probably the case. It's only one day more until it starts again. :)

I came with the same question. Thank you!

kevat508
Oct 23 2022, 04:49 PM
ID number is: 100007916222214 Build No: 411
On the Neighbourhood chains my chains info is orange but the other two are greyed out so I cannot see where I am or who is helping. Cleared cache and memcache Think everything else is up to date.

marymarcel
Oct 23 2022, 04:53 PM
ID number is: 100007916222214 Build No: 411
On the Neighbourhood chains my chains info is orange but the other two are greyed out so I cannot see where I am or who is helping. Cleared cache and memcache Think everything else is up to date.

Hi kevat :)

I just cleared your NCC data.

Please close your farm in all tabs you have it open. Wait a minute and then reopen your farms and check NCC again.

kevat508
Oct 23 2022, 04:57 PM
That's cured it. Thankyou Mary You're a Star.

marymarcel
Oct 23 2022, 04:59 PM
That's cured it. Thankyou Mary You're a Star.

You are welcome kevat :)

JohnAlbertini
Oct 30 2022, 09:39 PM
Happened AGAIN had a competitor DOUBLE their points between 6:30 and 10:30 pm on Sunday. Went from 4th place to 1st place. In 4 HOURS earned more points than they had in 3.75 DAYS!!!

How does someone do that? This player does it REPEATEDLY. From 96,000 to 190,000.

Taz D
Oct 30 2022, 10:11 PM
Happened AGAIN had a competitor DOUBLE their points between 6:30 and 10:30 pm on Sunday. Went from 4th place to 1st place. In 4 HOURS earned more points than they had in 3.75 DAYS!!!

How does someone do that? This player does it REPEATEDLY. From 96,000 to 190,000.
Hi John,
I don't know exactly how they are doing it, but apparently they are holding off until after the teams have been selected before filling their facilities and getting a lot more of their friends (maybe secondary accounts) to start the contest at that time. There isn't anything we can do concerning either of those.

barbara nixon
Nov 11 2022, 02:04 PM
what does the red + sign in the neighbors in ncc mean?..it usually has a number with it..with a box to click "thanks"

marymarcel
Nov 11 2022, 02:14 PM
what does the red + sign in the neighbors in ncc mean?..it usually has a number with it..with a box to click "thanks"

Hi barbara nixon :)

I moved your post to the thread about NCC in Help & Support.

When one of your neighbours buys a FarmCash facility participating in the contest, or a Farm Cash facility and the corresponding extra Coin facility allowed, you will see a red counter next to that neighbour and you will also have a chance to thank the neighbour for that contribution to your Neighbourhood Chain.

When your neighbor opens their own NCC, they will see your thanks and some products sent by the Mayor.

GR8L8K8
Nov 23 2022, 11:53 PM
I'm trying to play in the NCC. I have the two coins facilities but the game is telling me I do not have the Dental Supplies Factory. I tried reloading several times and also signed out and back in. How do I fix this issue?

Taz D
Nov 23 2022, 11:58 PM
I'm trying to play in the NCC. I have the two coins facilities but the game is telling me I do not have the Dental Supplies Factory. I tried reloading several times and also signed out and back in. How do I fix this issue?
Hi Gr8l8k8,
I moved your post to the thread about the NCC. I have cleaned you NCC data. Please close and reload your farms again and see if it has shown up now.

Brugpuppy
Dec 17 2022, 10:58 AM
Not sure which forum to post to. As usual I play the neighbour chains contest, usually getting into the top 3. Enjoy getting the farm cash. This time around, I played as usual, but I am not even on the list. Not the top 10. even though I was working those facilities? I have 10 players on my list, none of them is me. I thought everyone who played, would be somewhere in the top 10.
Thanks

Taz D
Dec 17 2022, 11:05 AM
Not sure which forum to post to. As usual I play the neighbour chains contest, usually getting into the top 3. Enjoy getting the farm cash. This time around, I played as usual, but I am not even on the list. Not the top 10. even though I was working those facilities? I have 10 players on my list, none of them is me. I thought everyone who played, would be somewhere in the top 10.
Thanks
Hi Brugpuppy,
I moved your post to the thread about the neighborhood chains contest.
Which list are you talking about? The "My Neighborhood Chains or the Competing Neighborhoods?
You have to be in both lists or you would not even see the lists. You do have points for the contest and it does not show you have abandoned it. Anyone who plays will be in a Competing Neighborhoods list of 10 neighborhoods.
Your entry in both lists should be highlighted in yellow.

tharcicia
Dec 23 2022, 03:26 AM
Hello there,

I have a problem with the neighbourhood chains contest, I started a new week yesterday morning and when I came back later in the day I got the message "You have abandoned the contest for this week etc."

Hope you can help me out here, tia, Alice

Tiger
Dec 23 2022, 05:25 AM
Hello there,

I have a problem with the neighbourhood chains contest, I started a new week yesterday morning and when I came back later in the day I got the message "You have abandoned the contest for this week etc."

Hope you can help me out here, tia, Alice

Hi tharcicia,

I have moved your post to the help and support thread for the neighborhood chains contest to address that question first. I will give you the link in this post so you can find the post about your gift issue.

If you moved a facility that was in the contest, perhaps to move to another farm, that causes you to abandon the contest. Any facilities in the current NCC week must stay on the farm they are on until the contest is over. I am sorry but there is no way to get you back into it.

In the future, if you have more than one issue, please try to put each issue in a separate post and try to post each one in the relevant thread for that issue.

To get to your post and the reply about your gift issue please click on this link: http://r1.slashkey.com/forum/showthread.php?p=6524050#post6524050

ericanl51
Jan 24 2023, 05:40 AM
This is the second week in a row that I was told I abandoned the contest when I didn't. This week, I was at the top of my neighborhood and 6th overall. I don't understand why it is not letting me finish the week or getting any of the rewards!!!

Tiger
Jan 24 2023, 06:07 AM
This is the second week in a row that I was told I abandoned the contest when I didn't. This week, I was at the top of my neighborhood and 6th overall. I don't understand why it is not letting me finish the week or getting any of the rewards!!!

Hi ericani51,

I have moved your post to the help and support thread for the Neighborhood Chains Contest.

Could you have been moving any facilities to other farms or storing any since the contest started?

The reason I ask is because what can cause you to abandon the NCC contest is that once the facilities are entered into the contest, you must NOT move them to storage or to another farm. If you do, the facility will be removed from the farm, and you will be terminated from that weeks contest.

In order to remain in the contest, the facilities that are chosen for the NCC must remain on the farms they are on during the whole week of the contest until it is over and you have claimed any rewards. An example of that warning message is shown in the first post on page one of this thread.

Some farmers don't always read the full contents of that message as you also get a similar warning when you store any facility, that doesn't mention the contest, so sometimes they think it's just the normal one about losing products if any are still pending and not stored.

I am sorry but there is no way to get you back into this week contest.

ericanl51
Jan 24 2023, 11:53 AM
Thank you. That is what happened. I will know for the future.

Tiger
Jan 24 2023, 12:14 PM
Thank you. That is what happened. I will know for the future.

You're welcome ericanl51 :)

pdsegida
Feb 01 2023, 06:33 PM
Yesterday (01/31/23) I literally kept refreshing my "wall" so that I could try and end up in the top 3. Today aven after waiting for over 8 hours, all my neighbors/friends are still showing in pink even though it has been well over 12 hours since I worked them last. I am baffled, and very dismayed at not being able to compete during these last few hours of the competition. The clock on my farm is stuck at 8 hours. Thanks for any info. Pam

Taz D
Feb 01 2023, 06:41 PM
Yesterday (01/31/23) I literally kept refreshing my "wall" so that I could try and end up in the top 3. Today aven after waiting for over 8 hours, all my neighbors/friends are still showing in pink even though it has been well over 12 hours since I worked them last. I am baffled, and very dismayed at not being able to compete during these last few hours of the competition. The clock on my farm is stuck at 8 hours. Thanks for any info. Pam
Hi Pam,
If you worked any facility posts it resets the clock to 8 hours from the time of the last one you worked. It is not that you don't work an individual's facilities for 8 hours to reset for the individual. You must have a complete 8 hours of no facility work at all for the time to complete and all be reset.
Working their facilities does not add points for the neighborhood chain contest. Points are only added for refilling facilities not for working on them for neighbors.

bbarksda
Feb 04 2023, 12:40 AM
Not showing all of my NCCs in Facility manager or NCC. I have 12 of each of the FC facilities but only 6 and 7 of the corresponding Coin Facilities. I bought 11 of each of the FC facilities and they are not showing up in facility manager. It is like they do not exist.

texans
Feb 04 2023, 12:59 AM
I own 12 Farm Cash Factories for this week NCC and should be able to have 12 coin factories. I have 4 Dental Clinic and at least 8 Tea Factories but only 5 Tea Factories are on the NCC.

cmm1958
Feb 04 2023, 06:16 AM
I have 5 farm cash facilities for the NCC but only 4 cash. I have "extra" cash facilities available and was wondering why they were not added? Thank you.

And now I see my farm cash flavored popcorn facility is off of the NCC.

marymarcel
Feb 04 2023, 07:40 AM
I have 5 farm cash facilities for the NCC but only 4 cash. I have "extra" cash facilities available and was wondering why they were not added? Thank you.

Hi cmm :)

I just cleared your NCC data.

Please close the game in all tabs you have it opened. Then wait a few minutes and load the game again.

See if that corrected the problem. If not, then post here again.

Thanks :)

cmm1958
Feb 04 2023, 07:53 AM
Hi cmm :)

I just cleared your NCC data.

Please close the game in all tabs you have it opened. Then wait a few minutes and load the game again.

See if that corrected the problem. If not, then post here again.

Thanks :)


Unfortunately no it did not help. I restarted my computer and now even my flavored popcorn facility is not showing up :-(

marymarcel
Feb 04 2023, 08:02 AM
Not showing all of my NCCs in Facility manager or NCC. I have 12 of each of the FC facilities but only 6 and 7 of the corresponding Coin Facilities. I bought 11 of each of the FC facilities and they are not showing up in facility manager. It is like they do not exist.

Hi bbarksda :)

I just cleared your NCC data.

Please close the game in all tabs you have it opened. Then wait a few minutes and load the game again.

See if that corrected the problem. If not, then post here again.

marymarcel
Feb 04 2023, 08:03 AM
I own 12 Farm Cash Factories for this week NCC and should be able to have 12 coin factories. I have 4 Dental Clinic and at least 8 Tea Factories but only 5 Tea Factories are on the NCC.


Hi texans :)

I just cleared your NCC data.

Please close the game in all tabs you have it opened. Then wait a few minutes and load the game again.

See if that corrected the problem. If not, then post here again.

marymarcel
Feb 04 2023, 08:04 AM
Unfortunately no it did not help. I restarted my computer and now even my flavored popcorn facility is not showing up :-(

OK cmm, I just cleared your data again.

Please do the same, close your farms in all tabs you have them open, wait a few minutes and then load your farms again.

Let us know if that corrected the issue.

texans
Feb 04 2023, 09:07 AM
That made it worse. I had 12 FC factories, now I have 9.

Taz D
Feb 04 2023, 09:08 AM
Hi All,
The moderators are testing this and will send their results on to developers shortly. Please be patient until we can get the data to the developers to fix this issue.




Not showing all of my NCCs in Facility manager or NCC. I have 12 of each of the FC facilities but only 6 and 7 of the corresponding Coin Facilities. I bought 11 of each of the FC facilities and they are not showing up in facility manager. It is like they do not exist.

I own 12 Farm Cash Factories for this week NCC and should be able to have 12 coin factories. I have 4 Dental Clinic and at least 8 Tea Factories but only 5 Tea Factories are on the NCC.

I have 5 farm cash facilities for the NCC but only 4 cash. I have "extra" cash facilities available and was wondering why they were not added? Thank you.

And now I see my farm cash flavored popcorn facility is off of the NCC.

rodneycs
Feb 04 2023, 12:00 PM
I have a tea Factory on Farm 39 but it is not showing up on the Neighbourhood Chains Contest. I have 3 House Construction and One Popcorn Factory but only 3 are showing on the two on the right. (one tea factory and 2 dental) Why?

Taz D
Feb 04 2023, 12:04 PM
I have a tea Factory on Farm 39 but it is not showing up on the Neighbourhood Chains Contest. I have 3 House Construction and One Popcorn Factory but only 3 are showing on the two on the right. (one tea factory and 2 dental) Why?
Hi Rodneycs,
I moved your post to the Help & Support thread about the Neighborhood Chains Contest.

We are aware of this problem and it has been reported to the developers. We will have to wait until they can find and fix the problem.

Precious In His Sight
Feb 04 2023, 02:52 PM
I have 5 FC facilities for this week's contest. I have only 4 coin facilities showing up even though I have 5 tea factories on my farms. Can you help me with this? Thanks, Georgia

Taz D
Feb 04 2023, 02:54 PM
I have 5 FC facilities for this week's contest. I have only 4 coin facilities showing up even though I have 5 tea factories on my farms. Can you help me with this? Thanks, Georgia
Hi Georgia,
We are aware of this problem and it has been reported to the developers. We will have to wait until they can find and fix the problem.

rodneycs
Feb 04 2023, 07:39 PM
I have 3 Tea Factories but only one is showing in The Neighbourhood Contest. I have 3 House Construction and 1 popcorn on the left hand side and on the right side just one tea factory is appearing with 2 dental clinics. Why. If there are 4 on the left hand side then there should be 4 on the right hand side.

Taz D
Feb 04 2023, 07:48 PM
I have 3 Tea Factories but only one is showing in The Neighbourhood Contest. I have 3 House Construction and 1 popcorn on the left hand side and on the right side just one tea factory is appearing with 2 dental clinics. Why. If there are 4 on the left hand side then there should be 4 on the right hand side.
Hi Rodneycs,
Your previous post and this one have been moved to the Help & Support thread about the Neighborhood Chains Contest because they have nothing to do with the current release.
We are aware of this problem and it has been reported to the developers. We will have to wait until they can find and fix the problem.

bbarksda
Feb 05 2023, 09:11 AM
I have 2 Flavored Popcorn factories that are not showing up as NCC's They are in view all of facility manager, but not the ncc selection or on the ncc quest page. Is this still a problem the developers are working on? Thanks for your help and support.

Taz D
Feb 05 2023, 09:15 AM
I have 2 Flavored Popcorn factories that are not showing up as NCC's They are in view all of facility manager, but not the ncc selection or on the ncc quest page. Is this still a problem the developers are working on? Thanks for your help and support.
Hi bbarksda,
Yes we are still waiting on the developers to get this fixed.

bbarksda
Feb 05 2023, 01:42 PM
Hi bbarksda,
Yes we are still waiting on the developers to get this fixed.

Thanks Taz

marymarcel
Feb 06 2023, 04:08 PM
Hi all :)

From Raul's notes for the New Release:

Post Release Updates - February 6th, 5:00PM

- Bugfix: When purchasing new Facilities, they were not automatically added to the Facility Manager or the NCC.

Known Issues:

- None.

BarbLH
Feb 06 2023, 05:33 PM
I have a Tea Factory on Farm 9 that's still not showing up in the NCC. First I refreshed my farm but it didn't show up. So I cleared my browser's cache & ran the FT memcache. Still not there. Please advise & TIA for your help

https://apps.facebook.com/farmtown/play/?farm_id=1489503392

marymarcel
Feb 06 2023, 05:41 PM
I have a Tea Factory on Farm 9 that's still not showing up in the NCC. First I refreshed my farm but it didn't show up. So I cleared my browser's cache & ran the FT memcache. Still not there. Please advise & TIA for your help

https://apps.facebook.com/farmtown/play/?farm_id=1489503392

Hi BarbH :)

I cleared your NCC data. Close your farm in all tabs you have it open. Wait a minute and then load the game again.
See if that fixed the problem.

If that doesnt fix your problem, then go to your farm 9 and start a batch in any product inside the Tea factory and see if it is added.

BarbLH
Feb 06 2023, 06:58 PM
Hi BarbH :)

I cleared your NCC data. Close your farm in all tabs you have it open. Wait a minute and then load the game again.
See if that fixed the problem.

If that doesnt fix your problem, then go to your farm 9 and start a batch in any product inside the Tea factory and see if it is added.

Clearing the NCC data worked, marymarcel! All is well now :) TYVM for your help!

marymarcel
Feb 06 2023, 08:09 PM
Clearing the NCC data worked, marymarcel! All is well now :) TYVM for your help!

Great Barb! you are welcome and thanks for coming back to let us know :)

texans
Feb 06 2023, 08:46 PM
Mine are still not showing

Taz D
Feb 06 2023, 08:50 PM
Mine are still not showing
Hi Texans,
I have just run the clearing of the NCC data for you. Please close and reopen your farms and check again the NCC.

texans
Feb 06 2023, 08:57 PM
Issue is resolved. Thank you!

soccerguy3
Feb 09 2023, 11:59 PM
Tonight I tried to help my grand-daughter out by adding the Taste of Ecuador facility to her Farmtown account User Id 102016952749917 to her Farm #1. Since she doesn't have a Purple Hand I placed on her farm. Went to her Facility Manager and it shows up there but it doesn't show in the NCC contest. Tried to clear cache in both FT and my browser did nothing. Had a similar problem like this, last week and it took a full day for the facility to show up in NCC. Saw the post by Raul about this being fixed at the bottom of the Jan31 announcement.

Tiger
Feb 10 2023, 05:22 AM
Tonight I tried to help my grand-daughter out by adding the Taste of Ecuador facility to her Farmtown account User Id 102016952749917 to her Farm #1. Since she doesn't have a Purple Hand I placed on her farm. Went to her Facility Manager and it shows up there but it doesn't show in the NCC contest. Tried to clear cache in both FT and my browser did nothing. Had a similar problem like this, last week and it took a full day for the facility to show up in NCC. Saw the post by Raul about this being fixed at the bottom of the Jan31 announcement.

Hi soccerguy3,

I have cleaned that accounts NCC. Please ask them to reload the game and see if the Taste Of Ecuador is now showing up in the NCC.

soccerguy3
Feb 10 2023, 11:09 AM
Thank you, that facility shows up in NCC for her now and she can load and store from there too

Tiger
Feb 10 2023, 12:13 PM
Thank you, that facility shows up in NCC for her now and she can load and store from there too

You're welcome soccerguy3, thanks for letting us know :)

soccerguy3
Mar 09 2023, 12:12 PM
I tried to help my grand-daughter out by adding the Orchard Supplies facility to her Farmtown account User Id 102016952749917 to her Farm #9. Went to her Facility Manager and it shows up there but it doesn't show in the NCC contest. Had her start the items in the facility and wait for them to be done. Had a similar problem like this in February. Does this happen with only Coin Facilities that she doesn't own?

Tiger
Mar 09 2023, 12:29 PM
I tried to help my grand-daughter out by adding the Orchard Supplies facility to her Farmtown account User Id 102016952749917 to her Farm #9. Went to her Facility Manager and it shows up there but it doesn't show in the NCC contest. Had her start the items in the facility and wait for them to be done. Had a similar problem like this in February. Does this happen with only Coin Facilities that she doesn't own?

Hi soccerguy3,

I have cleaned their NCC data, please ask them to close the game and then reload Farm Town and check if it's now showing up in the NCC

soccerguy3
Mar 09 2023, 03:39 PM
That solved the problem, Facility showed up in the NCC now. Should I tell her to add the facilities herself, rather then me doing it as her Super neighbor?

Taz D
Mar 09 2023, 03:53 PM
That solved the problem, Facility showed up in the NCC now. Should I tell her to add the facilities herself, rather then me doing it as her Super neighbor?
Hi Soccerguy,
I don't think it would make any difference.

BarbLH
Mar 17 2023, 11:55 PM
I just bought a Disability Supplies Factory (FC) & placed it on farm 8. (I already have others on farms 9, 10 & 11.) I thought another Art Studio (coins) would appear in the NCC but it didn't. Currently the NCC only shows them on 10, 11, & 16, but I also have others on farms 13, 14, 15, & 16.
I cleared my cache & ran FT memcache but it still doesn't show up. Please advise & thank you for your help.

Tiger
Mar 18 2023, 06:44 AM
I just bought a Disability Supplies Factory (FC) & placed it on farm 8. (I already have others on farms 9, 10 & 11.) I thought another Art Studio (coins) would appear in the NCC but it didn't. Currently the NCC only shows them on 10, 11, & 16, but I also have others on farms 13, 14, 15, & 16.
I cleared my cache & ran FT memcache but it still doesn't show up. Please advise & thank you for your help.

Hi BarbLH,

Your NCC is showing that you have these in the NCC:

4 Disability Supplies Factories, 1 Artisan Soap Shop (5 FC facilities)
3 Art Studio, 1 Special Needs School (4 coin facilities)


Your data is showing that you only own 3 Art Studios and they are on Farms 10,11,16.

Farms 13,14 and 15 do not have Art Studio on them. I am seeing other facilities on those farms that would show up if you were to use the search tool and ONLY type in the word Art as the search criteria. For example Farm 13 has the Artisan Jewelry Studio not the Art Studio.

When you search for the Art Studio either in the Facility Manager or when using the search tool in your tool box on a farm, make sure that you type in the full facility name. When searching your farms, make sure that you mouseover the facilities to see the full name of them.

If you are able to see more than 3 Art Studios in your Facility Manager, go to each of those farms and see if you can see it on those farms when you only show facilities in your game settings.

BarbLH
Mar 18 2023, 12:17 PM
Hi BarbLH,

Your NCC is showing that you have these in the NCC:

4 Disability Supplies Factories, 1 Artisan Soap Shop (5 FC facilities)
3 Art Studio, 1 Special Needs School (4 coin facilities)


Your data is showing that you only own 3 Art Studios and they are on Farms 10,11,16.

Farms 13,14 and 15 do not have Art Studio on them. I am seeing other facilities on those farms that would show up if you were to use the search tool and ONLY type in the word Art as the search criteria. For example Farm 13 has the Artisan Jewelry Studio not the Art Studio.

When you search for the Art Studio either in the Facility Manager or when using the search tool in your tool box on a farm, make sure that you type in the full facility name. When searching your farms, make sure that you mouseover the facilities to see the full name of them.

If you are able to see more than 3 Art Studios in your Facility Manager, go to each of those farms and see if you can see it on those farms when you only show facilities in your game settings.

Thank, Tiger, for your reply & apologies, too. I'm so embarrassed - I knew I should've gone to bed & checked things out in the AM.

Tiger
Mar 18 2023, 01:49 PM
Thank, Tiger, for your reply & apologies, too. I'm so embarrassed - I knew I should've gone to bed & checked things out in the AM.

Hi BarbLH,

You're welcome :)
There is never a need to be embarrassed when anyone asks for help! It makes no difference if someone is a long term player or a new player, sometimes we just forget things, it's not a problem.

When you decide which coin facility you want to add to make it up to 5 coin facilities make sure it shows up in the NCC. If it doesn't show up for some reason let us know which facility you added and which farm it's on.

rodneycs
Mar 25 2023, 01:46 PM
I have just bought a Realtor Shop in American. Estate Agency in English and put it on my farm 11 but it is not showing up in the NCC.

marymarcel
Mar 25 2023, 01:58 PM
I have just bought a Realtor Shop in American. Estate Agency in English and put it on my farm 11 but it is not showing up in the NCC.

Hi rodneycs :)

I moved your post to the thread about NCC.

According to your data you have:

.- 1 Indian Trading Post (FC)
.- 3 Polish Pub (FC)

So you have a total of 4 Farm Cash facilities

AND

.- 2 Sugar Refinery (Coins)
.- 2 Realtor Shop (Coins)

For a total of 4 Coins facilities.

For NCC you can have the same amount of coins facilities than the amount you have in Farm Cash Facilities. In your case you have 4 farm cash facilities and 4 coins facilities.

Qivis
Apr 13 2023, 06:18 AM
I have not even started the NCC for the week, but apparently the rules have changed. So now the game says I abandoned it.

Tiger
Apr 13 2023, 06:40 AM
I have not even started the NCC for the week, but apparently the rules have changed. So now the game says I abandoned it.

Hi Qivis,

There have not been any rule changes to the NCC that we are aware of. You had to have opened the NCC to see that you had abandoned it. It is showing that you had earned some points before that happened which if you did not start/load from the NCC manager may be from doing them from the facility manager or other methods.

If you are sure that you did not move or store any of the facilities in this weeks contest then please report this to the support team (http://apps.facebook.com/farmtown/settings2/support/) to look into.

Qivis
Apr 13 2023, 07:31 AM
I found out what the facilities would be in another account that does not have most farm cash facilities and moved them for this farmer. Last week it worked just fine without cancelling my participation. This week it is saying I abandoned the contest even though I collected the farm cash AFTER I had moved the Ice Cream Shop. I buy farm cash fairly regularly since I have been burning a lot less fuel in something they call Real Life. 104 farm cash a year would be nice if I won every week, but it is not enough to make a serious difference for me. But for people who do not buy it there would be a big difference.

Tiger
Apr 13 2023, 08:05 AM
I found out what the facilities would be in another account that does not have most farm cash facilities and moved them for this farmer. Last week it worked just fine without cancelling my participation. This week it is saying I abandoned the contest even though I collected the farm cash AFTER I had moved the Ice Cream Shop. I buy farm cash fairly regularly since I have been burning a lot less fuel in something they call Real Life. 104 farm cash a year would be nice if I won every week, but it is not enough to make a serious difference for me. But for people who do not buy it there would be a big difference.

Hi Qivis,

I doubt it was moving the facilities for that farmer that did it, but if you think it was, then you still go to support.

As you moved the Ice Cream Shop on your own farm that's much more likely to be the cause.
As you know, there is no way to re-enter it.

The new NCC week starts on Thursday 12AM EST and at that point you must not move them. Not claiming the previous weeks reward doesn't prevent it starting. It does prevent you seeing what the weeks facilities are going to be which is why you used a different account to find out.

There was a trick mentioned on the forum many years ago along the lines you are describing, just not that exact method, and we did say at that time there was no guarantees that it would work every time and would likely have removed the instructions from the post. As you know we can't provide information on any trick including this one to avoid entering the NCC once the new week has started.

amanda1955
Apr 13 2023, 05:55 PM
my neighborhood chains list is still greyed out after 12 hours of finishing. never happened before have cleared the meme cache made no difference

marymarcel
Apr 13 2023, 06:00 PM
my neighborhood chains list is still greyed out after 12 hours of finishing. never happened before have cleared the meme cache made no difference

Hi amanda :)

I just cleared your NCC data. Please close the farm in all tabs you have it open, then reload the game and see if the NCC is fixed for you.

james_a_thompson
Apr 14 2023, 07:02 PM
This has likely been covered numerous times, but here goes. When clicking "backwards" through my neighbors (e.g. starting from the Rightmost neighbor and Left clicking to the Leftmost neighbor) I occassionally get "kicked out" of the Neighborhood Chains Contest window. I believe it only happens when I click on a player that has finished all the quests. I've never had this happen when clicking through neighbors from Left to Right, only Right to Left.

marymarcel
Apr 14 2023, 07:14 PM
This has likely been covered numerous times, but here goes. When clicking "backwards" through my neighbors (e.g. starting from the Rightmost neighbor and Left clicking to the Leftmost neighbor) I occassionally get "kicked out" of the Neighborhood Chains Contest window. I believe it only happens when I click on a player that has finished all the quests. I've never had this happen when clicking through neighbors from Left to Right, only Right to Left.

Hi james_a_thompson :)

Im not sure how your are kicked out of the NCC while you are going through your neighbors bar checking the cooperative quests.

I never had that problem using the neighbor's bar left to right or right to left but I always set the bar to Show by Cooperative quests. Do you do the same?

If you want to report the issue you are getting checking cooperative quests from right to left, then please contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

bbarksda
Apr 15 2023, 07:57 AM
For some reason, NCC teams are not showing up for me. Is this only me? I don't see any other messages about it. Thanks.

marymarcel
Apr 15 2023, 08:06 AM
For some reason, NCC teams are not showing up for me. Is this only me? I don't see any other messages about it. Thanks.

Hi bbarksda :)

You started the NCC today Saturday 04/15 that is why you are not seeing the other teams.

These are the rules:

. For users starting the contest Thursday or Friday the competing Neighbourhoods will be selected soon after Saturday 12AM EST.

. For users starting the contest Saturday or Sunday the competing Neighbourhoods will be selected soon after Monday 12AM EST.

bbarksda
Apr 15 2023, 08:15 AM
Hi amanda :)

I just cleared your NCC data. Please close the farm in all tabs you have it open, then reload the game and see if the NCC is fixed for you.

Mary, I closed out all instances and restarted. Still can't see any teams. I am getting the same message you get before Saturdays that I am awaiting for teams to be determined. Hope that helps.
Bill

marymarcel
Apr 15 2023, 08:21 AM
Mary, I closed out all instances and restarted. Still can't see any teams. I am getting the same message you get before Saturdays that I am awaiting for teams to be determined. Hope that helps.
Bill

Hi Bill :)

Im answered you in the post just above your last one in this link:
http://r1.slashkey.com/forum/showthread.php?p=6541402#post6541402

Palmarina
Apr 20 2023, 12:23 AM
Hi, for this week's NCC the Travel Supplies Factory does not appear in my NCC manager screen. The factory is on farm nr 19. Can someone please clear my data?
Thanks in advance!

USER ID number is: 1145656868

Tiger
Apr 20 2023, 05:44 AM
Hi, for this week's NCC the Travel Supplies Factory does not appear in my NCC manager screen. The factory is on farm nr 19. Can someone please clear my data?
Thanks in advance!

USER ID number is: 1145656868

Hi Palmarina,

Thank you for your ID. Our apologises for the wait for help.

I have cleaned your NCC. Please close the game if you have it open, reopen it and see if the Travel Supplies Factory is now showing up in your NCC. If it is start one batch and make sure you got some points before you start more batches.

Palmarina
Apr 20 2023, 05:55 AM
Hi Tiger, thank you very much for your help! Problem solved!
Thanks!!! Have a nice day :)


Hi Palmarina,

Thank you for your ID. Our apologises for the wait for help.

I have cleaned your NCC. Please close the game if you have it open, reopen it and see if the Travel Supplies Factory is now showing up in your NCC. If it is start one batch and make sure you got some points before you start more batches.

Tiger
Apr 20 2023, 08:30 AM
Hi Tiger, thank you very much for your help! Problem solved!
Thanks!!! Have a nice day :)

Wonderful, thank you for coming back to let us know! Have a great day too :D

Palmarina
May 11 2023, 12:25 AM
Hi, I think I have a problem with my NCC.
I ended on first place, claimed my rewards and got only 1 FC. I thought it should be 2 FC.
Can someone have a look at this please?
I was working in the old FB-version.

USER ID number is: 1145656868 Build No: 474

Thanks in advance for any advice or help.

Tiger
May 11 2023, 06:14 AM
Hi, I think I have a problem with my NCC.
I ended on first place, claimed my rewards and got only 1 FC. I thought it should be 2 FC.
Can someone have a look at this please?
I was working in the old FB-version.

USER ID number is: 1145656868 Build No: 474

Thanks in advance for any advice or help.

Hi Palmarina,

I have just checked several farmers who earned the 1st place and posted to Facebook, they have received the correct amount of 2FC.

At the time of this post your data is showing that you earned 2nd place and 1FC claimed.

Did you post your NCC reward when you earned it? Have a look and see if it is saying you earned 1st or 2nd place.
You could also ask a friend to check the Other Wall Requests page and see if your reward there is showing 1spt place or 2nd.

.

Palmarina
May 11 2023, 07:41 AM
Edit:
Hi Tiger, I asked 3 neighbours to check on their wall. I am not listed there they said!!! That is odd.
I am sure I was first and got only 1 FC at the moment I clicked the button to claim my reward.
I can't prove this, what now? Should I contact the helpdesk?



Hi Tiger, I will ask a neighbour to check this on her wall.
I didn't post it on my FB-timeline. I never do that because I don't see the benefit of it. So as soon as I receive her answer I'll reply here.

Hi Palmarina,

I have just checked several farmers who earned the 1st place and posted to Facebook, they have received the correct amount of 2FC.

At the time of this post your data is showing that you earned 2nd place and 1FC claimed.

Did you post your NCC reward when you earned it? Have a look and see if it is saying you earned 1st or 2nd place.
You could also ask a friend to check the Other Wall Requests page and see if your reward there is showing 1spt place or 2nd.

.

Palmarina
May 11 2023, 08:25 AM
Hi, I already reported this with the helpdesk.
I hope they can see it went wrong.


Edit:
Hi Tiger, I asked 3 neighbours to check on their wall. I am not listed there they said!!! That is odd.
I am sure I was first and got only 1 FC at the moment I clicked the button to claim my reward.
I can't prove this, what now? Should I contact the helpdesk?



Hi Tiger, I will ask a neighbour to check this on her wall.
I didn't post it on my FB-timeline. I never do that because I don't see the benefit of it. So as soon as I receive her answer I'll reply here.

texans
May 11 2023, 09:16 PM
Hello, my friend is experiencing a problem when opens NCC. She is getting a error message that pops up and states "ERROR Saving Data Error XLINK Click to retry or red x to reload"

Taz D
May 11 2023, 09:23 PM
Hello, my friend is experiencing a problem when opens NCC. She is getting a error message that pops up and states "ERROR Saving Data Error XLINK Click to retry or red x to reload"
HI Texans,
Have her run the memcache and reload her farms and see if that fixes it.
For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)


For clearing from Facebook:
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


If that doesn't work she will need to come to the forums and post about this herself for us to help.

texans
May 11 2023, 09:44 PM
My friend tried clearing memcache as you suggested but it didn't work.

Taz D
May 11 2023, 09:46 PM
My friend tried clearing memcache as you suggested but it didn't work.
Hi Texans,
Then they will have to post here about it so we can work directly with her. We can't do it through you.

texans
May 11 2023, 10:18 PM
Hey, She speaks spanish and don't have the knowledge to know how to log in/register or how to write down the problem she is having.

Taz D
May 11 2023, 10:43 PM
Hey, She speaks spanish and don't have the knowledge to know how to log in/register or how to write down the problem she is having.
Hi Texans,
We do have a Spanish forum section that she can use to talk to marymarcel. You should be able to talk her through the registration part.
I am sorry, but it is not possible to do anything through you for this.

marymarcel
May 12 2023, 08:26 AM
Hey, She speaks spanish and don't have the knowledge to know how to log in/register or how to write down the problem she is having.

Hi texans :)

Adding to what Taz told you, this is the link to how to register on the forum translated to spanish:
http://r1.slashkey.com/forum/showthread.php?t=606454

After registering and completing her registration via her email address, then she can post in the following thread for NCC in the spanish forum:
http://r1.slashkey.com/forum/showthread.php?t=634374

texans
May 12 2023, 12:08 PM
I let her know the links you sent and all information.

Cuddle Kathy
May 12 2023, 03:46 PM
Hi all! Today is Friday, 5.12.2023, 4:45 PM and my NCC has not loaded competing neighborhoods. I see the 4 facilities we are to work, but not seeing the competing list. Why is this please?

Taz D
May 12 2023, 03:50 PM
Hi all! Today is Friday, 5.12.2023, 4:45 PM and my NCC has not loaded competing neighborhoods. I see the 4 facilities we are to work, but not seeing the competing list. Why is this please?
Hi Cuddle Kat5hy,
The competing neighborhoods are not selected until after midnight EDT tonight.

Cuddle Kathy
May 12 2023, 04:14 PM
Thanks for the explanation!

jkelley1001
May 14 2023, 06:45 AM
I just got the same message. I didn't move any facilities, but I did buy 3 more for the current quest. Immediately afterward, I got the message that I had abandoned the quest.

Taz D
May 14 2023, 09:17 AM
I just got the same message. I didn't move any facilities, but I did buy 3 more for the current quest. Immediately afterward, I got the message that I had abandoned the quest.
Hi jkelley,
When you purchase the facilities did you purchase them while on the farm you were going to leave them on or did you purchase them and put them in storage to move to the farms you were going to place them on?
If you purchased them and put them in storage to move to the farms you wanted to place them on then that is why you abandoned the contest.

hello5143
Jun 14 2023, 10:16 AM
I did something stupid and hoping it can be fixed. I was moving all my facilities from one farm and placing them on 2 different farms. I knew not to move my 2 NCC facilities on that farm. I located one and worked around it. In my xealous to be done I put one in storage. Of course I was then eliminated from the contest (cheating potentional). I was hoping since its the last day If I can be reinstated. We are neck and neck with another team and I am dying to "fill, fill, fill". I promise to never do it again and I do understand why I was taken off. I guess you can say I am begging to be back to today's last day of NCC

Taz D
Jun 14 2023, 10:19 AM
I did something stupid and hoping it can be fixed. I was moving all my facilities from one farm and placing them on 2 different farms. I knew not to move my 2 NCC facilities on that farm. I located one and worked around it. In my xealous to be done I put one in storage. Of course I was then eliminated from the contest (cheating potentional). I was hoping since its the last day If I can be reinstated. We are neck and neck with another team and I am dying to "fill, fill, fill". I promise to never do it again and I do understand why I was taken off. I guess you can say I am begging to be back to today's last day of NCC
Hi Hello,
I moved your post to the thread about the NCC.
I am sorry, but there isn't any way we can reinstate you in the contest.

amanda1955
Jun 20 2023, 05:40 AM
The last 2 NCC has puzzled me so when new one starts it shows have 1 of each so buy 1 of each to make 2 of each then have noticed that there is 3 in one of the coins and 1 of the other coins have checked in my facilities and yes that is right but why hasn't it shown got the 2 already

Tiger
Jun 20 2023, 07:14 AM
The last 2 NCC has puzzled me so when new one starts it shows have 1 of each so buy 1 of each to make 2 of each then have noticed that there is 3 in one of the coins and 1 of the other coins have checked in my facilities and yes that is right but why hasn't it shown got the 2 already

Hi amanda1955,

If you have NO FC facilities or ONLY 2 FC facilities in the contest you can only have 2 coin facilities in the contest so it will only show you 2 coin facilities even if you own more than 2 coin facilities.

When you add more FC facilities to the contest, at that time, it will then also add more of your coin facilities to the contest.

deegsee
Jun 25 2023, 01:48 PM
I have NCC enabled and have been participating in it for years. I double checked that it is enabled but I am locked out of it. How can I fix this please?

marymarcel
Jun 25 2023, 01:54 PM
I have NCC enabled and have been participating in it for years. I double checked that it is enabled but I am locked out of it. How can I fix this please?

Hi deegsee :)

I have just cleared your NCC data.

Please close your farm in all tabs you have it open and then reopen.
See if the problem is fixed.

JNelson
Jul 01 2023, 06:36 AM
if you add new neighbors will they show up immediatly in my NCC?

if I change an NCC neighbor from neighbor to buddy will they fall off this weeks NCC or do they stay on there until this weeks one is over? if they stay on their will they still contribute to the ncc even though they are now my buddy and not neighbor?

marymarcel
Jul 01 2023, 08:30 AM
if you add new neighbors will they show up immediatly in my NCC?

if I change an NCC neighbor from neighbor to buddy will they fall off this weeks NCC or do they stay on there until this weeks one is over? if they stay on their will they still contribute to the ncc even though they are now my buddy and not neighbor?

Hi JNelson :)

As far as we know, any change you do after you started the new NCC for the week doesnt apply for that week.

That means that if you added new neighbors, they will be added to the next week NCC. That makes me think that if you change a neighbor for a buddy, should happen the same.
I have never changed a neighbor for a buddy after having the NCC started, but if you did, then you will be able to check on that.

Raenie
Jul 12 2023, 12:09 PM
Hi,
Could someone please explain the difference between "Facility Chains" and "Neighborhood Chains" to me?

I keep reading about them but can't figure out what I have to do each week to participate in both/either of them?

thanks for your help!

Taz D
Jul 12 2023, 12:15 PM
Hi,
Could someone please explain the difference between "Facility Chains" and "Neighborhood Chains" to me?

I keep reading about them but can't figure out what I have to do each week to participate in both/either of them?

thanks for your help!
Hi Raenie,
Both are explained in the Game Guide in separate chapters.


Neighborhood Chains Contest:
http://www.slashkey.com/forum/showthread.php?t=621846


Facility Chains:
http://www.slashkey.com/forum/showthread.php?t=658218

Raenie
Jul 12 2023, 12:31 PM
Hi Raenie,
Both are explained in the Game Guide in separate chapters.


Neighborhood Chains Contest:
http://www.slashkey.com/forum/showthread.php?t=621846


Facility Chains:
http://www.slashkey.com/forum/showthread.php?t=658218

Thank you Taz, but I've read them and I can't figure out if they are the same game or different ones!

:confused:

Taz D
Jul 12 2023, 12:34 PM
Thank you Taz, but I've read them and I can't figure out if they are the same game or different ones!

:confused:
Hi Ranie,
They are 2 different things. The Neighborhood Chains Contest is a contest that you can compete in for prizes. The Facility Chains is where you can get and send extra products from the facilities and services to your neighbors who are participating in this feature.

bbbjwilson
Jul 27 2023, 08:45 PM
I thought you could have 1 coin facility for each farmcash facility in the NCC. I have 3 Musical Instruments facilities, 1Taste of India...I have 3 Log Cabin Supplies and 1 Iranian Restaurant which equates to 4 farmcash facilities and 4 coin facilities...I should have 8 facilities in the contest and only have been credited with 6. please help!
Jan Wilson
1222794450

Taz D
Jul 27 2023, 09:33 PM
I thought you could have 1 coin facility for each farmcash facility in the NCC. I have 3 Musical Instruments facilities, 1Taste of India...I have 3 Log Cabin Supplies and 1 Iranian Restaurant which equates to 4 farmcash facilities and 4 coin facilities...I should have 8 facilities in the contest and only have been credited with 6. please help!
Jan Wilson
1222794450
Hi Jan,
I moved your post to the thread about the NCC. I have checked and you only have 1 Log Cabin Supplies Factory. You have 2 Log Cabin Supplies Store which is a service and not the same as the factory.

TerriFlynn
Aug 03 2023, 05:23 PM
In the Neighborhood Chains Contest my Middle tab, "My Neighborhood Chains," will not open. I've checked with others and theirs are all fine.

marymarcel
Aug 03 2023, 05:31 PM
In the Neighborhood Chains Contest my Middle tab, "My Neighborhood Chains," will not open. I've checked with others and theirs are all fine.

Hi TerryFlynn :)

I moved your post to the thread about NCC.

I just cleaned your NCC data. Please logout from the website and the login again.
See if your problem is fixed.

TerriFlynn
Aug 03 2023, 05:52 PM
Thank you so much, That seems to have fixed it!

marymarcel
Aug 03 2023, 05:53 PM
Thank you so much, That seems to have fixed it!


Great! You are welcome and thanks for coming back to let us know :)

pamme
Aug 04 2023, 01:58 PM
While playing Neighborhood Chain Quest, I purchased the Science Supplies Factory yesterday, but it is not acknowledging it. It is showing up in my Facility Manager. I worked it yesterday and today.

Taz D
Aug 04 2023, 02:07 PM
While playing Neighborhood Chain Quest, I purchased the Science Supplies Factory yesterday, but it is not acknowledging it. It is showing up in my Facility Manager. I worked it yesterday and today.
Hi Pamme,
I moved your post to the thread about the NCC as this is not about the farm pass.
The Science Supplies you bought will not show in your NCC because you already have 2 FC facilities and 2 coin facilities in it. You can not have more coin facilities than you have FC facilities. For it to add you would have to buy another FC facility to add.

Irish355
Sep 30 2023, 11:17 AM
User ID 1462765312 Build No: 554.
I own one Egyptian Rest on F40; 2 Boba Tea Supply on F2 & F5; 1 Interior Design Dec on F4 and 2 Realitor Supply Fac. on F40 & F43. Yet in this week's contest it is only showing I own one of each. Why is that? If I own 3 Cash and 3 Coin why are they not showing?

Taz D
Sep 30 2023, 11:57 AM
User ID 1462765312 Build No: 554.
I own one Egyptian Rest on F40; 2 Boba Tea Supply on F2 & F5; 1 Interior Design Dec on F4 and 2 Realitor Supply Fac. on F40 & F43. Yet in this week's contest it is only showing I own one of each. Why is that? If I own 3 Cash and 3 Coin why are they not showing?
Hi Irish,
I just checked your contest data and I see 2 Egyptian restaurants, 1 Boba Tea Supplies, 1 interior design decor factory, and 2 Realtor supply factory in your contest entry. So it is correct in the count of facilities.

Irish355
Sep 30 2023, 03:54 PM
That is because I added two today. However I had 2 Boba Tea supplies and 2 Realitor Supplies Factory to begin with when the contest began. I added one Egyptian rest. today.

marymarcel
Sep 30 2023, 04:05 PM
That is because I added two today. However I had 2 Boba Tea supplies and 2 Realitor Supplies Factory to begin with when the contest began. I added one Egyptian rest. today.

Hi Irish :)

Taz is not available at this moment.

As you added a restaurant, then you now have:

2 Egyptian Restaurants (Farm Cash)
1 Boba Tea Supplies Store (Farm Cash)

1 Interior Design Decor Factory (Coins)
2 Realtor Supplies Factory (Coins)


Please notice that the Boba Tea Supplies Store (service facility) is the one for the NCC.
You own 2 Boba Tea Supplies Factory.

Irish355
Sep 30 2023, 07:07 PM
Thank you for the clarification. Appreciate your explanation. My mistake.

marymarcel
Sep 30 2023, 07:09 PM
Thank you for the clarification. Appreciate your explanation. My mistake.

You are very welcome Irish :)

MammaKanode
Oct 01 2023, 12:24 PM
file:///Users/ankanode/Desktop/Screenshot%202023-10-01%20at%2010.20.55%20AM.png
Please explain HOW this is competing neighbors? Three times in a row we have had these same TWO neighborhoods to compete against. I am done with NCC. You need a better system.

marymarcel
Oct 01 2023, 01:30 PM
file:///Users/ankanode/Desktop/Screenshot%202023-10-01%20at%2010.20.55%20AM.png
Please explain HOW this is competing neighbors? Three times in a row we have had these same TWO neighborhoods to compete against. I am done with NCC. You need a better system.

Hi MammaKanode :)

There is no way for us to see your picture.

Anyway, you need to check the other neighborhoods as soon as they are selected when they should show similar strengh.

Please remember that neighbors can start the NCC till Sunday at 23:59 PM so some of them will have more people added after they are seleted.
Also, you and the others can add more facilities so numbers can change quickly.

MammaKanode
Oct 01 2023, 02:22 PM
Sorry you cannot see the pictures of our NCC, but for three cycles, we have been up against, 46.285,011 1st, 2nd, 37,462,252 and 35,854,856 AS OF RIGHT NOW and the rest of the groups are all under 16K and have pretty much stopped. Put the people that play ALL DAY LONG together, and those that play as a game against each other. If you can't see that, then something is clearly wrong. Even when I sit here for hours and do nothing but post and work facilities, we get nowhere. Pretty much why I will not be participating in them anymore except to help out someone.

marymarcel
Oct 01 2023, 02:28 PM
Sorry you cannot see the pictures of our NCC, but for three cycles, we have been up against, 46.285,011 1st, 2nd, 37,462,252 and 35,854,856 AS OF RIGHT NOW and the rest of the groups are all under 16K and have pretty much stopped. Put the people that play ALL DAY LONG together, and those that play as a game against each other. If you can't see that, then something is clearly wrong. Even when I sit here for hours and do nothing but post and work facilities, we get nowhere. Pretty much why I will not be participating in them anymore except to help out someone.

Hi MammaKanode :)

If you wish you can post your idea in Suggestions section for the developers to read.

You cant start a new thread there, but you can post as a reply to the thread about NCC.

This is the link to Suggestions:
https://www.slashkey.com/forum/forumdisplay.php?f=2

FarmersWife1965
Oct 08 2023, 01:02 PM
Hi, I am having an issue with the NCC. When I choose the Competing Neighborhoods tab, it is still showing the message saying that it is still selecting neighborhoods and to check back tomorrow. This usually resets on Saturdays to show the new neighborhoods, but mine has not reset, and it showed that message yesterday, as well as today, Sunday. Any idea why? Thanks!

marymarcel
Oct 08 2023, 01:08 PM
Hi, I am having an issue with the NCC. When I choose the Competing Neighborhoods tab, it is still showing the message saying that it is still selecting neighborhoods and to check back tomorrow. This usually resets on Saturdays to show the new neighborhoods, but mine has not reset, and it showed that message yesterday, as well as today, Sunday. Any idea why? Thanks!

Hi FarmersWife :)

Please read the following information:

Competing Neighborhoods will be assigned on either of two days:

For users starting the contest Thursday or Friday the competing Neighbourhoods will be selected soon after Saturday 12AM EST.

For users starting the contest Saturday or Sunday the competing Neighbourhoods will be selected soon after Monday 12AM EST.

You opened your NCC yesterday, Saturday 07 October, so you will get the competing Neighborhoods tomorrow.

FarmersWife1965
Oct 08 2023, 01:13 PM
Hi FarmersWife :)

Please read the following information:

Competing Neighborhoods will be assigned on either of two days:

For users starting the contest Thursday or Friday the competing Neighbourhoods will be selected soon after Saturday 12AM EST.

For users starting the contest Saturday or Sunday the competing Neighbourhoods will be selected soon after Monday 12AM EST.

You opened your NCC yesterday, Saturday 07 October, so you will get the competing Neighborhoods tomorrow.


Thanks so much Mary!! I forgot about this. My truck broke down, my husband is away, AND I just set up my new laptop, so I didn't get to open the NCC until yesterday. Lesson learned! Now I just have to adjust to the change, due to my actions. LOL

marymarcel
Oct 08 2023, 02:13 PM
Thanks so much Mary!! I forgot about this. My truck broke down, my husband is away, AND I just set up my new laptop, so I didn't get to open the NCC until yesterday. Lesson learned! Now I just have to adjust to the change, due to my actions. LOL

You are very welcome FarmersWife :)

Farmer_Susan
Oct 08 2023, 08:53 PM
I think I know the answer, but I thought I'd ask anyway:

I have 4 facilities in this week's contest. One of each. I have two each of the coins facilities, but only 1 each of the FC ones.

I'm considering buying a second of one of the FarmCash ones but ONLY if I can get my second Iraqui Restaurant assigned. If I get the Playground one, it won't do me enough good to be worth it.

But there's no way to predict which extra coins facility would be added, right?

marymarcel
Oct 09 2023, 06:03 AM
I think I know the answer, but I thought I'd ask anyway:

I have 4 facilities in this week's contest. One of each. I have two each of the coins facilities, but only 1 each of the FC ones.

I'm considering buying a second of one of the FarmCash ones but ONLY if I can get my second Iraqui Restaurant assigned. If I get the Playground one, it won't do me enough good to be worth it.

But there's no way to predict which extra coins facility would be added, right?

Hi Farmer Susan :)

Sorry there was nobody here to answer you sooner.

Please open your NCC Manager and click in Add more facilities? blue button. You will find several examples on how facilities are added to the contest.

Farmer_Susan
Oct 09 2023, 08:23 AM
Hi Farmer Susan :)

Sorry there was nobody here to answer you sooner.

Please open your NCC Manager and click in Add more facilities? blue button. You will find several examples on how facilities are added to the contest.

Thanks, but I'm not sure any of those rules answer this particular question. I currently have both of the FC facilities (1 each), plus 2 each of each of the coins facilities. My GOAL is actually to get a certain coins facilities (Iraqi Restaurant) and I only want to buy 1 additional FC facilities. Buying 1 additional FC facility will promote ONE of my additional coin facilities to the contest, but as far as I can tell, which one is just chance.

It's too late to accomplish what I was hoping to accomplish for this week, but I've wondered about this before so I'd still love to know if there's a way to control WHICH coin facility you'll get if you only buy 1 FC facility and have several coins facilities of each from which to choose.

Hope that makes sense! LOL

marymarcel
Oct 09 2023, 08:34 AM
Thanks, but I'm not sure any of those rules answer this particular question. I currently have both of the FC facilities (1 each), plus 2 each of each of the coins facilities. My GOAL is actually to get a certain coins facilities (Iraqi Restaurant) and I only want to buy 1 additional FC facilities. Buying 1 additional FC facility will promote ONE of my additional coin facilities to the contest, but as far as I can tell, which one is just chance.

It's too late to accomplish what I was hoping to accomplish for this week, but I've wondered about this before so I'd still love to know if there's a way to control WHICH coin facility you'll get if you only buy 1 FC facility and have several coins facilities of each from which to choose.

Hope that makes sense! LOL

Hi Susan :)

I'm not sure but I think that the coins facilities added depends in which farm they are placed.

So if you have the second restaurant let say on farm 2 and the other coin facility on farm 6, then the restaurant is added. And viceversa.

Please remember that you cant move the competing facilities to other farm or you will be done with the contedt for this week.

Farmer_Susan
Oct 09 2023, 09:11 AM
Hmmm . . . I can check that, but chances are the two extras are on the same farm. I'm guessing then it's either alphabetical or date purchased or totally random! LOL

Does it matter at all where you put the new FC facility? I'd have control over that.

Anyway - thanks for trying to help!

marymarcel
Oct 09 2023, 09:34 AM
Hmmm . . . I can check that, but chances are the two extras are on the same farm. I'm guessing then it's either alphabetical or date purchased or totally random! LOL

Does it matter at all where you put the new FC facility? I'd have control over that.

Anyway - thanks for trying to help!

If they are on the same farm then it would be randomly chosen.

You are welcome Susan :)

mo54862
Oct 20 2023, 07:19 PM
I been doing the neighborhood chain contest for a few months now.

I was ranking 1st in my neighborhood community ... I just checked and it appears to be over for the past week. I click to recieve rewards then it let me thank my neighbors that participated but I didn't get a chain contest bonus of FCash. I went to my account activity and it is not showing up.

Why did I not get a bonus .... I should have have ranked 1st in my community.

What happened.

marymarcel
Oct 20 2023, 07:26 PM
I been doing the neighborhood chain contest for a few months now.

I was ranking 1st in my neighborhood community ... I just checked and it appears to be over for the past week. I click to recieve rewards then it let me thank my neighbors that participated but I didn't get a chain contest bonus of FCash. I went to my account activity and it is not showing up.

Why did I not get a bonus .... I should have have ranked 1st in my community.

What happened.

Hi mo54862 :)

Please provide your user id number.

You find it below the game screen where it says:

You User ID number is:xxxxxxxxxx

Joyinlife
Nov 04 2023, 05:54 PM
I do not like that you have added other neighborhoods into the chains contest. Now the people in our neighborhood rarely win. Is there a way to remove the other neighborhoods?

Another thing, I have a lot of every coin farm and a few rare cash farms. (for us seniors, they are too expensive). I used to be able to add more than one of my other farms to the contest; now I can't. I cannot for the life of me understand your explanation of what it takes to get more added.

Help

marymarcel
Nov 04 2023, 06:07 PM
I do not like that you have added other neighborhoods into the chains contest. Now the people in our neighborhood rarely win. Is there a way to remove the other neighborhoods?

Another thing, I have a lot of every coin farm and a few rare cash farms. (for us seniors, they are too expensive). I used to be able to add more than one of my other farms to the contest; now I can't. I cannot for the life of me understand your explanation of what it takes to get more added.

Help

Hi Joyinlife :)

I moved your post to the thread about NCC.

Your neighborhood is made up of you and your neighbors who play NCC.

Your neighborhood will compete against 9 other neighborhoods, that hasn't changed so I don't understand what you're saying about adding other neighborhoods.

About adding facilities or how many facilities you are able to have in the NCC, these are the rules:

- If you have none of the FC facilities for the contest then you can only use 2 coin facilities.

-If you have 1 of each of the FC facilities, then you can still only use 2 coin facilities.

-If you have more than 1 of the FC facilities, you can use those plus an equal number of coin facilities. For example, if you have 3 of the 2 FC facilities then you can use 3 of the coin facilities.

You can only use as many coin facilities as you have FC facilities.

Vivienne57
Nov 25 2023, 05:35 AM
I am not a happy bunny. Why do you include my neighbours in the NCC going against me. The reason I add friends as neighbours is because they are good players and contribute a lot to the NCC and vice versa. I have mentioned this before. There are so many people playing FT so why pit neighbours against neighbours it's not right. I know you have said that it's the developers that do this so the developers should sort it out and stop this from happening. I enjoy the game and know that glitches will eventually get fixed, but I hate it when I am up against my own neighbour!!!!!!!!!! it takes the fun out of the game

Tiger
Nov 25 2023, 09:02 AM
I am not a happy bunny. Why do you include my neighbours in the NCC going against me. The reason I add friends as neighbours is because they are good players and contribute a lot to the NCC and vice versa. I have mentioned this before. There are so many people playing FT so why pit neighbours against neighbours it's not right. I know you have said that it's the developers that do this so the developers should sort it out and stop this from happening. I enjoy the game and know that glitches will eventually get fixed, but I hate it when I am up against my own neighbour!!!!!!!!!! it takes the fun out of the game

Hi Vivienne57,

Nothing has changed about the way Neighbourhoods are selected.
No-one has any control over what anyone is willing to do and how much they can contribute to the NCC contest. There will be times when some farmers can earn a lot of points and there will be times when they may be far more busy and can not contribute as much that week.

Your neighbour is still helping you with your own contest the exact same way they would if they were not showing up in the Competing Neighbourhood.

Even if there were enough participating in the NCC and it was possible to not show any current Neighbour in a competing Neighbourhood that still does not guarantee anything about your own Neighbourhoods ability to earn points or what the Competing Neighbourhood may be able to earn. You could still be competing with those that could earn as many or more points than your own Neighbourhood.

If you have not already done so, you can post your request for what you would like to see changed in the NCC in the relevant post related to your idea in the Suggestions area (https://r1.slashkey.com/forum/forumdisplay.php?f=2) of the forum where the developers will see it.

Joyinlife
Nov 25 2023, 10:59 PM
file:///Users/ankanode/Desktop/Screenshot%202023-10-01%20at%2010.20.55%20AM.png
Please explain HOW this is competing neighbors? Three times in a row we have had these same TWO neighborhoods to compete against. I am done with NCC. You need a better system.
I agree with you. Used to be we just had our own neighborhood to compete against. Now with all these others, it is no longer any fun. They should seperate them so it is similar to like it was before.

Taz D
Nov 25 2023, 11:23 PM
I agree with you. Used to be we just had our own neighborhood to compete against. Now with all these others, it is no longer any fun. They should seperate them so it is similar to like it was before.
Hi Joyinlife,
Nothing has changed in how the contest is set up and run. Your neighborhood is all your neighbors who play and they are on your team. That has not changed. The 10 neighborhoods chosen to compete against each other are chosen at random among those neighborhoods that closely match yours at the time of selecting. That has not changed either. Sometimes a neighbor of your is chosen to compete against you as each of your neighborhoods closely match and there are not enough other choices to fill out the 10 teams. That also hasn't changed.

Qivis
Dec 14 2023, 07:17 AM
I selected "thank my neighbours first" on the contest this morning, but it will not let me. Usually if the second tab is not selectable refreshing the game fixes things. But it still will not let the second tab be selected and it has started this week's contest.

marymarcel
Dec 14 2023, 07:25 AM
I selected "thank my neighbours first" on the contest this morning, but it will not let me. Usually if the second tab is not selectable refreshing the game fixes things. But it still will not let the second tab be selected and it has started this week's contest.


Hi Qivis

If you got the rewards and the new contest for this week has started then there is no way to go back to thank your friends.

jetdogy
Jan 15 2024, 03:23 PM
My preferences has NCC enable.. I would like to know what NCC stands for because my PC locks up a lot especially on HUGE farms

Taz D
Jan 15 2024, 03:36 PM
My preferences has NCC enable.. I would like to know what NCC stands for because my PC locks up a lot especially on HUGE farms
Hi Jetdogy,
I moved your post to the thread about the Neighborhood Chains Contest (NCC). You can find all the information about this contest in the Game Guide chapter 31:
https://www.slashkey.com/forum/showthread.php?t=621846


That contest would have nothing to do with your PC locking up on large farms.

KoalaBear777
Jan 28 2024, 04:09 PM
Why are neighbors that I KNOW are playing NCC all day and night long contributing so FEW points to my total? These are people who regularly finish in 1st or 2nd place, yet I get less than 20K points from them, on average, in games where the winning neighborhoods have over 30 MILLION points. One of them even told me that she knows how the "algorithm" works! What does that even mean?! I don't get it.

Taz D
Jan 28 2024, 04:18 PM
Why are neighbors that I KNOW are playing NCC all day and night long contributing so FEW points to my total? These are people who regularly finish in 1st or 2nd place, yet I get less than 20K points from them, on average, in games where the winning neighborhoods have over 30 MILLION points. One of them even told me that she knows how the "algorithm" works! What does that even mean?! I don't get it.
Hi KoalaBear,
Yoou contribute to your contest at a much higher rate than your neighbors do because of the way it is set up. This might explain it:


How points are calculated:

Each XP your neighbour earns contributes 1 point.
Each XP you earn, will contribute as many points as the number of neighbours you have participating in the contest.
Example:

If you have 100 neighbours in the contest and each of them earn 1 XP, then your neighborhood score will be 1 * 100 = 100 points.
Then if you earn 1 XP yourself, this will add 1 * 100 = 100 points to your neighborhood score.
100 (your neighbours score) plus 100 (your score) gives you a total score of 200.


This makes your individual effort as important as the total combined effort of all your neighbours in the contest.

So it seems like they are not contributing high enough amounts compared to what you are contributing.

KoalaBear777
Jan 28 2024, 06:16 PM
That doesn't explain why some of them contribute several hundred thousand points to my total and end up in the same 1st or 2nd place as the one who only contributed 20K points. I see both of them continuously online, continuously posting facility requests and continuously refilling their facilities. I know because I work them! It Doesn''t make sense.

Taz D
Jan 28 2024, 07:33 PM
That doesn't explain why some of them contribute several hundred thousand points to my total and end up in the same 1st or 2nd place as the one who only contributed 20K points. I see both of them continuously online, continuously posting facility requests and continuously refilling their facilities. I know because I work them! It Doesn''t make sense.
Hi KoalaBear,
It depends on how many of the NCC facilities they have in the contest. You may have somebody who is on line all day and refills and posts often but it they only have 1 or 2 of the facilities for the contest then they are not going to contribute a lot. You may have others who have many more facilities in the contest and they will contribute higher amounts.

Vivienne57
Jan 30 2024, 06:47 AM
Hi Vivienne57,

Nothing has changed about the way Neighbourhoods are selected.
No-one has any control over what anyone is willing to do and how much they can contribute to the NCC contest. There will be times when some farmers can earn a lot of points and there will be times when they may be far more busy and can not contribute as much that week.

Your neighbour is still helping you with your own contest the exact same way they would if they were not showing up in the Competing Neighbourhood.

Even if there were enough participating in the NCC and it was possible to not show any current Neighbour in a competing Neighbourhood that still does not guarantee anything about your own Neighbourhoods ability to earn points or what the Competing Neighbourhood may be able to earn. You could still be competing with those that could earn as many or more points than your own Neighbourhood.

If you have not already done so, you can post your request for what you would like to see changed in the NCC in the relevant post related to your idea in the Suggestions area (https://r1.slashkey.com/forum/forumdisplay.php?f=2) of the forum where the developers will see it.

(Nothing has changed about the way Neighbourhoods are selected.) Maybe they should change. I feel the developers don't listen. In fact, I know they don't because I have posted about this issue before. Why should I bust a gut to help my neighbours who I think are helping me when really, I am helping them to get ahead and getting 1st or 2nd place. I didn't play NCC once for a whole week and I had neighbours saying to me they didn't get 1st or 2nd because of it. My main point is I add neighbours who contribute so much to NCC for my benefit so why should they be pitted against me in another NCC. It's not right. No point in putting it on the suggestions board if developers are not going to take any notice. well, there is no if about it, they won't. I spend a lot of money on this game because I do rate the game as the best ever game around and I don't play any others. Most of the time, I enjoy playing but this issue continues to bug me. Maybe I should just not play NCC at all. Sorry to sound so despondent and complaining but this issue does put a damper on the game.

pbcarol
Feb 03 2024, 04:24 AM
I have been removed from playing the 7 day game until the next game starts as rejected or something. I paid my cash coins to buy one of the facilities. I am quite upset about this as I play every week and am always buying cash to buy facilities. Can you please fix my farm Jaxon where I purchased the orphanage.
Thank you!

marymarcel
Feb 03 2024, 07:04 AM
I have been removed from playing the 7 day game until the next game starts as rejected or something. I paid my cash coins to buy one of the facilities. I am quite upset about this as I play every week and am always buying cash to buy facilities. Can you please fix my farm Jaxon where I purchased the orphanage.
Thank you!

Hi pbcarol :)

I moved your post to the thread about NCC.

I'm sorry but we can't fix anything about your NCC. The only rule for the Neighborhood Chain contest is that you can't move a facilitiy from one farm to another. If you do, then you are quitted from the NCC for that week.

From our Game Guide:

IMPORTANT: Once the facilities are entered into the contest you must NOT move them to storage or to another farm. If you do, you will see a warning message that tells you that you are in the contest and that storing the facility will make you abandon this weeks contest . If you proceed, the facility will be removed from the farm, and you will be terminated from that weeks contest. In order to remain in the contest, the facilities that are part of a Neighbourhood Chain must remain on the farm during the whole week of the contest.

https://www.slashkey.com/forum/showthread.php?p=6060014#post6060014

LizaLee
Feb 03 2024, 11:52 AM
Yesterday I bought an orphanage, I went to neighborhood chains and it showed up so I filled the orphanage as needed. Today neighborhood chains shows no Orphanage but I went to the farm it is on and there it is.
How an I make sure the Orphanage is available to add to my neighborhood chain?
thank you
Liza Lee

marymarcel
Feb 03 2024, 12:02 PM
Yesterday I bought an orphanage, I went to neighborhood chains and it showed up so I filled the orphanage as needed. Today neighborhood chains shows no Orphanage but I went to the farm it is on and there it is.
How an I make sure the Orphanage is available to add to my neighborhood chain?
thank you
Liza Lee

Hi LizaLee :)

I moved your post to the thread about NCC.

The rules for the NCC are the following:


If you have none of the FC facilities for the contest then you can only use 2 coin facilities.
If you have 1 of each of the FC facilities, then you can still only use 2 coin facilities.
If you have more than 1 of the FC facilities, you can use those plus an equal number of coin facilities. For example, if you have 3 of the 2 FC facilities then you can use 3 of the coin facilities. You can only use as many coin facilities as you have FC facilities.

In your case you only have 1 farm cash facility (Spanish Restaurant) and 2 coins facilities ( Food Ingredients Factory). That is why your Orphanage was not added to the NCC

JohnAlbertini
Feb 13 2024, 09:58 PM
The top FIVE in my NCC each had BOTH FC facilities which I don't. WHY are they in my neighborhood? NOT FAIR, I can't compete with FC facilities! SEVEN had both FC facilities!!! Only three didn't and two of those were my neighborhood!

Taz D
Feb 13 2024, 10:14 PM
The top FIVE in my NCC each had BOTH FC facilities which I don't. WHY are they in my neighborhood? NOT FAIR, I can't compete with FC facilities! SEVEN had both FC facilities!!! Only three didn't and two of those were my neighborhood!
Hi John,
Both FC and coin facilities can give roughly the same amount of points. Doesn't matter if they are for FC or coins. The contestants are chosen from what is available on the day they are selected with as close as possible the number of facilities each have in their teams. If they are among your contest competitors then there were not enough who had as few facilities as you. There has to be 10 in each group.

Unless you have a different way for the program to select them then there is nothing that the developers can do to change the way they are selected. If you know a different way to select the contestants then please post it in the Suggestions section.

jetdogy
Mar 04 2024, 01:44 PM
What is NCC????

Taz D
Mar 04 2024, 03:25 PM
What is NCC????
HI Jetdogy,
I moved your post to the thread about this subject.
NCC stands for Neighborhood Chains Contest. To participate in this you have to check the box to Enable NCC. You can find all the information about this contest in the Game Guide chapter 31 in the following link:
https://www.slashkey.com/forum/showthread.php?t=621846

DizzyMiss
Mar 20 2024, 10:54 AM
When is something going to be done about the severe inequality of standings in the NCC? I have messaged the developers several times.
I regularly am way out in front on the Neighborhood chain but persistently 10th in the chain. Yet "thanked for helping a neighbour to be in the top 3" This is bad enough but now part of the Farm Pass is to be ranked in the top 5 or 6 in the chain. The highest I have ever achieved is 8th! I have screenshots showing the rankings.

Taz D
Mar 20 2024, 11:21 AM
When is something going to be done about the severe inequality of standings in the NCC? I have messaged the developers several times.
I regularly am way out in front on the Neighborhood chain but persistently 10th in the chain. Yet "thanked for helping a neighbour to be in the top 3" This is bad enough but now part of the Farm Pass is to be ranked in the top 5 or 6 in the chain. The highest I have ever achieved is 8th! I have screenshots showing the rankings.
Hi DizzyMiss
You will alwasy be at the top of your own neighbors chain (middle tab) because you get extra for how many neighbors you have in that.

It is up to the developers whether they make any changes to how the contest. The competing teams are opick among those available at the time of selection to be the closest in equality of points. What the teams do after that point can change that as they can add more facilities or more neighbors join their team which can push them ahead of you. There is nothing that can be done by the developers to make it any more equal.

L.A.Bob
Mar 24 2024, 08:13 PM
I was adding a client facility for the NCC and moved it to a different farm and now the NCC board says I abandoned the NCC. What is up? I did not abandoned the NCC. Thanks

marymarcel
Mar 24 2024, 09:05 PM
I was adding a client facility for the NCC and moved it to a different farm and now the NCC board says I abandoned the NCC. What is up? I did not abandoned the NCC. Thanks

Hi L.A.Bob :)

I moved your post to the thread about NCC.

I'm sorry but once the facilities are entered into the contest you must NOT move them to storage or to another farm. If you do, you will see a warning message that tells you that you are in the contest and that storing the facility will make you abandon this weeks contest.

If you proceed, the facility will be removed from the farm, and you will be terminated from that weeks contest. In order to remain in the contest, the facilities that are part of a Neighbourhood Chain must remain on the farm during the whole week of the contest.

Denise Dianna
Mar 28 2024, 03:56 PM
I am unsure it really matters but NCC says I added 2 facilities this week. I actually added three-Slovakian Restaurant, Data Center and Handmade Jewelry Stall. They are all on Farm 26.

Tiger
Mar 28 2024, 04:47 PM
I am unsure it really matters but NCC says I added 2 facilities this week. I actually added three-Slovakian Restaurant, Data Center and Handmade Jewelry Stall. They are all on Farm 26.

Hi Denise Dianna,

No it doesn't matter. You have the correct amount of facilities showing for the NCC.

The red numbers are just information, they don't count for anything else. You will still be getting thanks when farmers send you them for adding facilities, you don't get more products in the individual thanks for adding more facilities.

Denise Dianna
Mar 28 2024, 04:49 PM
Hi Denise Dianna,

No it doesn't matter. You have the correct amount of facilities showing for the NCC.

The red numbers are just information, they don't count for anything else. You will still be getting thanks when farmers send you them for adding facilities, you don't get more products in the individual thanks for adding more facilities.

Thanks Tiger, I thought so.

lvlrsSweetPea
Apr 02 2024, 06:01 PM
Hi Team - just bought two more of the FC facilities and I had two more data centers in storage that I added to different farms but they are not showing in the NCC? Can someone look into it? Thank you in advance!

Farmer_Susan
Apr 02 2024, 06:03 PM
I've noticed that when I work my NCC facilities with my second account - Farmer Squeak - my main account only seems to get credit for 2 of the 4 facilities. To make sure I wasn't imagining it, I filled Farmer Susan's facilities to the max, then worked them as Farmer Squeak. Came back to check the Susan account and both the Data Center and the Yard Supplies facilities were still maxed out. Nothing had registered. Farmer Squeak has the free train and I keep it going all the time. That means the Mayor works half of any farms I help during the NCC. Are we not getting credit for the farms the Mayor works? Or vice versa? I can try taking my train out of service but it's still got another couple of days before it returns so I thought I'd ask first.

Taz D
Apr 02 2024, 06:09 PM
Hi Team - just bought two more of the FC facilities and I had two more data centers in storage that I added to different farms but they are not showing in the NCC? Can someone look into it? Thank you in advance!
Hi lvlrsSweetPea,
Did you just add the extra Data Centers to your farms? If so please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)


I have cleaned your NCC data as well. So be sure you restart after running memcache.

lvlrsSweetPea
Apr 02 2024, 06:16 PM
Hi lvlrsSweetPea,
Did you just add the extra Data Centers to your farms? If so please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)


I have cleaned your NCC data as well. So be sure you restart after running memcache.


Thank you, Taz! All good now! Appreciate the help! :)

Taz D
Apr 02 2024, 06:21 PM
I've noticed that when I work my NCC facilities with my second account - Farmer Squeak - my main account only seems to get credit for 2 of the 4 facilities. To make sure I wasn't imagining it, I filled Farmer Susan's facilities to the max, then worked them as Farmer Squeak. Came back to check the Susan account and both the Data Center and the Yard Supplies facilities were still maxed out. Nothing had registered. Farmer Squeak has the free train and I keep it going all the time. That means the Mayor works half of any farms I help during the NCC. Are we not getting credit for the farms the Mayor works? Or vice versa? I can try taking my train out of service but it's still got another couple of days before it returns so I thought I'd ask first.
Hi Farmer Susan,
This is not an NCC problem though. Are you working all facilities when she works and not just the farms with those facilities on them?
Do you have more Data Centers and Yard Supplies than you have in the NCC? If you are not working all farms and have more of each of those then you may be missing the ones that are in the contest.

Farmer_Susan
Apr 02 2024, 09:37 PM
Hi Farmer Susan,
This is not an NCC problem though. Are you working all facilities when she works and not just the farms with those facilities on them?
Do you have more Data Centers and Yard Supplies than you have in the NCC? If you are not working all farms and have more of each of those then you may be missing the ones that are in the contest.

I thought Squeak was working all the facilities but maybe I don't understand how it works. Here's what I'm doing:

Susan posted the Slovakian one for the regular facility (Farm 34) and the Handmade Jewelry one for my services (Farm 1). I thought as long as I posted one of each, then everyone would automatically be working all farms, unless they stopped in the middle or something.

I only have one Yard Supplies - it's on Farm 42. I have are 2 Data Centers (Farm 17 and Farm 34).

So when Squeak works, is she ONLY working Farm 34 and Farm 1? Other neighbors seem to be working all of them with the 2 I'm posting. Squeak works half, then the mayor works the rest - since she's got that one train out.

Susan

Taz D
Apr 02 2024, 10:02 PM
I thought Squeak was working all the facilities but maybe I don't understand how it works. Here's what I'm doing:

Susan posted the Slovakian one for the regular facility (Farm 34) and the Handmade Jewelry one for my services (Farm 1). I thought as long as I posted one of each, then everyone would automatically be working all farms, unless they stopped in the middle or something.

I only have one Yard Supplies - it's on Farm 42. I have are 2 Data Centers (Farm 17 and Farm 34).

So when Squeak works, is she ONLY working Farm 34 and Farm 1? Other neighbors seem to be working all of them with the 2 I'm posting. Squeak works half, then the mayor works the rest - since she's got that one train out.

Susan
Hi Susan,
Is squeak going to all the farms and working all the facilities until the mayor takes over. She only has 2 train cars on that train which means the mayor will work 60% on each farm, but you have to go to each farm that has facilities and work them until the mayor takes over.

Farmer_Susan
Apr 02 2024, 10:10 PM
Hi Susan,
Is squeak going to all the farms and working all the facilities until the mayor takes over. She only has 2 train cars on that train which means the mayor will work 60% on each farm, but you have to go to each farm that has facilities and work them until the mayor takes over.

How would she know which farms the facilities were on? I thought we were encouraged to only post 2 faclities - one of each type. This makes it sound like we should post all 4 facilities to assure that farmers with Squeak's set up can get them all? It's not clear. Also, even if Squeak DID go to the farms I'm not posting (Farms 1 and 42), how can she work the facilities? The Mayor isn't going to show her what's there. As a Super Neighbor, she gets tools to harvest, plow, whatever is needed, but - I haven't tried finding the individual facility to see if I can work it. Maybe that would work. But this doesn't seem right.

Taz D
Apr 02 2024, 10:25 PM
How would she know which farms the facilities were on? I thought we were encouraged to only post 2 faclities - one of each type. This makes it sound like we should post all 4 facilities to assure that farmers with Squeak's set up can get them all? It's not clear. Also, even if Squeak DID go to the farms I'm not posting (Farms 1 and 42), how can she work the facilities? The Mayor isn't going to show her what's there. As a Super Neighbor, she gets tools to harvest, plow, whatever is needed, but - I haven't tried finding the individual facility to see if I can work it. Maybe that would work. But this doesn't seem right.
Hi Susan,
You only post one of each type. The farms with facilities are shown in blue in the farm selector. When she arrives at a farm with the type of facilities in your post that she clicked on to get to your farms then it automatically starts with the first facility and pops each one uip until the mayor takes over for that farm. Then she has to move on to the next farm after the mayor finishes that farm. This has to be repeated for each farm.

Farmer_Susan
Apr 03 2024, 07:44 AM
Hi Susan,
You only post one of each type. The farms with facilities are shown in blue in the farm selector. When she arrives at a farm with the type of facilities in your post that she clicked on to get to your farms then it automatically starts with the first facility and pops each one uip until the mayor takes over for that farm. Then she has to move on to the next farm after the mayor finishes that farm. This has to be repeated for each farm.

Why is it that my other neighbors are automatically taken to all farms - and when I work others' farms, I'm automatically taken to all of their farms. Why does Squeak have to look for farms with facilities manually? I can try that next time but it still seems wrong.

Farmer_Susan
Apr 03 2024, 08:09 AM
Why is it that my other neighbors are automatically taken to all farms - and when I work others' farms, I'm automatically taken to all of their farms. Why does Squeak have to look for farms with facilities manually? I can try that next time but it still seems wrong.

Here's a second issue that's happening with the NCC. Squeak posts her 2 facilities - one service, one regular. I go to Susan's account and don't see any posts from Squeak - I wait about 10 minutes, still no posts from Squeak. I go back to Squeak's account and post the facilities a second time. THEN they show up on Susan's account and she can work them.

marymarcel
Apr 03 2024, 08:25 AM
Why is it that my other neighbors are automatically taken to all farms - and when I work others' farms, I'm automatically taken to all of their farms. Why does Squeak have to look for farms with facilities manually? I can try that next time but it still seems wrong.

Here's a second issue that's happening with the NCC. Squeak posts her 2 facilities - one service, one regular. I go to Susan's account and don't see any posts from Squeak - I wait about 10 minutes, still no posts from Squeak. I go back to Squeak's account and post the facilities a second time. THEN they show up on Susan's account and she can work them.

Hi Susan :)

Taz is not available at this time.

Squeak has to visit every farm as she doesnt have 2 trains dispatched with at least 10 long cars in each train.

Squeak only has 1 train dispatched with 2 long cars attached.

When you see the Mayor doing the work, it is only for the farm she is at that moment. When she is done with one farm she has to click in the next farm showing in blue in the grid to continue working.

About the posting issue, did you have the other wall requests opened? if so then you have to reload that page to let it being updated with new posts.

Farmer_Susan
Apr 03 2024, 09:04 AM
Hi Susan :)

Taz is not available at this time.

Squeak has to visit every farm as she doesnt have 2 trains dispatched with at least 10 long cars in each train.

Squeak only has 1 train dispatched with 2 long cars attached.

When you see the Mayor doing the work, it is only for the farm she is at that moment. When she is done with one farm she has to click in the next farm showing in blue in the grid to continue working.

About the posting issue, did you have the other wall requests opened? if so then you have to reload that page to let it being updated with new posts.

Thanks. :)

Squeak can't afford to buy more trains at the moment - she wants to get all her facilities first. Would it be better to just not dispatch that one train? What I'd ACTUALLY like to do is just work the facilities people post that are actually in the NCC. Without trains, it takes so long to just do one farm, that I tend to not do my neighbor's farms - which makes me feel like a bad neighbor and also keeps my own score lower.

marymarcel
Apr 03 2024, 09:14 AM
Thanks. :)

Squeak can't afford to buy more trains at the moment - she wants to get all her facilities first. Would it be better to just not dispatch that one train? What I'd ACTUALLY like to do is just work the facilities people post that are actually in the NCC. Without trains, it takes so long to just do one farm, that I tend to not do my neighbor's farms - which makes me feel like a bad neighbor and also keeps my own score lower.

Hi Susan :)

I would suggest to continue dispatching the train. Just think that with every long car you add to the train, then the mayor will work 5% more of the facilities in a farm.

If you could add 8 more long cars to the train for Squeak, then working other facilities would be faster.
You have the information in the following link from our Game Guide:
http://www.slashkey.com/forum/showthread.php?p=5270134#post5270134

The only way for Squeak to only work the farms with NCC facilities on, is if she asks her friends in which farms they are placed.

Farmer_Susan
Apr 03 2024, 08:56 PM
Hi Susan :)

The only way for Squeak to only work the farms with NCC facilities on, is if she asks her friends in which farms they are placed.

Ok, thanks. I can't afford to add extra cars or trains right now, but it does help to understand what I need to do if I want to work others' farms. SOME day Squeak will get more trains!

Jodikinser
Apr 04 2024, 11:46 AM
I purchased the liquor store for the neighbourhood quest, and while I was able to enter it to start batches (just to check if it worked), it continues to show as not owned on the neighbourhood quest and therefore won't be able to contribute. Please help. Thank you.

marymarcel
Apr 04 2024, 12:12 PM
I purchased the liquor store for the neighbourhood quest, and while I was able to enter it to start batches (just to check if it worked), it continues to show as not owned on the neighbourhood quest and therefore won't be able to contribute. Please help. Thank you.

Hi Jodikinser :)

I moved your post to the thread about NCC.

You can only have as many coins facilities as farm cash facilities you have in the Neighborhood Chain Contest.

You have:

- 1 Filipino Restaurant (FC)
- 1 Animal Shelter Supplies Factory (FC)

and

- 2 Turron-Nougat Factory (Coins)

That is why the Liquor Store has not been added to the NCC.

In order to get the Liquor Store added to the NCC then you need to buy 1 of the Farm Cash Facilities.

Jodikinser
Apr 04 2024, 12:57 PM
I purchased the liquor store for the neighbourhood quest, but it's not showing up in my NCC. I can access it and have used it to make small batches just to check if it worked, but it does not show up where it's useful for the neighbourhood quest. What can I do?

marymarcel
Apr 04 2024, 01:00 PM
I purchased the liquor store for the neighbourhood quest, but it's not showing up in my NCC. I can access it and have used it to make small batches just to check if it worked, but it does not show up where it's useful for the neighbourhood quest. What can I do?

Hi Jodikinser :)

I moved your post and answered it. It is just above your last post here:
https://www.slashkey.com/forum/showthread.php?p=6577006#post6577006

Sonytone
Apr 04 2024, 03:41 PM
my liquor stores I bought 2 are not showing up for the Neighborhood chains contest, is there something more I should buy or know about? any help is appreciated! thank you!!!

marymarcel
Apr 04 2024, 03:49 PM
my liquor stores I bought 2 are not showing up for the Neighborhood chains contest, is there something more I should buy or know about? any help is appreciated! thank you!!!

Hi Sonytone :)

The rule for adding facilities is you can have as many coins facilities as farm cash facilities you have in the NCC.

You have 1 of each FC facilities for a total of 2.

And you have 2 Turron-Nougat Factory (coins facility) for a total of 2

That is why the other 2 coins facilities (Liquor Store) were not added.

You would need to purchase 2 FC facilities to get the 2 liquor store added to your NCC

Sonytone
Apr 05 2024, 03:00 PM
ok thank you

marymarcel
Apr 05 2024, 03:03 PM
ok thank you

You are welcome Sonytone :)

lvlrsSweetPea
Apr 12 2024, 08:28 PM
I did it again :( added a facility from storage to farm for NCC and it's not showing in the contest. Tried memcache again, logged out, back in, and it's still not there. A little help please? :eek:

Taz D
Apr 12 2024, 08:35 PM
I did it again :( added a facility from storage to farm for NCC and it's not showing in the contest. Tried memcache again, logged out, back in, and it's still not there. A little help please? :eek:
Hi lvlrsSweetPea,
I cleaned you NCC data. Log out and back in and see if that fixed it.

lvlrsSweetPea
Apr 13 2024, 03:29 AM
Hi lvlrsSweetPea,
I cleaned you NCC data. Log out and back in and see if that fixed it.
That fixed it :) Much appreciated!

JohnAlbertini
Apr 13 2024, 08:52 AM
My son's NCC competitors at 1:30 am on Saturday SIX had both FC facilities the other four did not. How is this fair? The top three all have both FC facilities and there is no way someone without those facilities have a prayer!

USER ID number is: 110421664795463

marymarcel
Apr 13 2024, 09:02 AM
My son's NCC competitors at 1:30 am on Saturday SIX had both FC facilities the other four did not. How is this fair? The top three all have both FC facilities and there is no way someone without those facilities have a prayer!

USER ID number is: 110421664795463

Hi John :)

As we have explained you in other times, all of us can add facilities after the neighborhoods are chosen. Neither of us nor you, can know which factories they had at the moment the neighborhoods were chosen.

Also, not all neighbors start the NCC at the same time.

You get xp for filling and refilling your factories as much as possible and also get more xp from your neighbors when they fill and refill their factories.

lvlrsSweetPea
Apr 19 2024, 04:01 AM
Again, adding a facility from storage to a farm for the NCC and it isn't showing on the NCC screen.

Memcache didn't fix it.

Sorry!

marymarcel
Apr 19 2024, 08:11 AM
Again, adding a facility from storage to a farm for the NCC and it isn't showing on the NCC screen.

Memcache didn't fix it.

Sorry!

Hi lvlrsSweetPea :)

I just cleared your NCC data.

Please, close your farms and reopen and see if the facility was added.

lvlrsSweetPea
Apr 19 2024, 11:59 AM
Again, adding a facility from storage to a farm for the NCC and it isn't showing on the NCC screen.

Memcache didn't fix it.

Sorry!


Didn't see a reply but seems to be fixed now :) Thanks!

marymarcel
Apr 19 2024, 12:02 PM
Didn't see a reply but seems to be fixed now :) Thanks!


You are welcome lvlrsSweetPea :) The response is just above your last post.

JohnAlbertini
Apr 21 2024, 02:17 PM
Clock timer is BROKEN!

My wife worked my facilities over 8 hours ago but another farmer more recently. Says she must wait 5 MORE hours to work me?!!! WRONG, she should be able to work me NOW, been over 8 hours!!!

marymarcel
Apr 21 2024, 02:58 PM
Clock timer is BROKEN!

My wife worked my facilities over 8 hours ago but another farmer more recently. Says she must wait 5 MORE hours to work me?!!! WRONG, she should be able to work me NOW, been over 8 hours!!!

Hi John :)

The 8 hours are counted from the last farmer facilities she worked.

If she worked your facilities and let say 3 hours later she worked another farmer facilities then the times resets to 8 hours again.

To be able to rework your facilities again, she doesnt have to work any facilities for 8 hours to the second.

To be sure she can rework facilities, before starting working, she needs to load her own farm and check the times icon to see if Rework Facilities and Rework Service Facilities options have green check marks.

JohnAlbertini
Apr 21 2024, 04:37 PM
So it doesn't matter how long ago she worked mine? That is crazy!

marymarcel
Apr 21 2024, 05:34 PM
So it doesn't matter how long ago she worked mine? That is crazy!

It has been this way since we are able to rework friends facilities, nothing has changed.

It is also explained in our Game Guide in the following link:
https://r1.slashkey.com/forum/showthread.php?p=5832378#post5832378

annroger
May 01 2024, 11:51 AM
How do I add new neighbors to Neighborhood Chain Contest?

Taz D
May 01 2024, 11:55 AM
How do I add new neighbors to Neighborhood Chain Contest?
Hi Annroger,
I moved your post to the thread about the neighborhood chains contest.
You don't add the neighbors to your contest team. They have to play the contest and they will automatically be on your team.
You can find all the information about the contest in the Game Guide chapter 31 about it:
https://www.slashkey.com/forum/showthread.php?t=621846

Enchantra Rose
May 03 2024, 08:30 PM
USER ID number is: 1834477913 Build No: 609

The Issue I am having is a facility I have, on 2 separate farms, not showing up in NCC. The Missing facilities are Crafting Supply Facility. I have one on farm 5 and on 32. It says in NCC that I do not have any! I am sorry if this is the wrong place for new issues but this forum is really confusing.

Taz D
May 03 2024, 08:42 PM
USER ID number is: 1834477913 Build No: 609

The Issue I am having is a facility I have, on 2 separate farms, not showing up in NCC. The Missing facilities are Crafting Supply Facility. I have one on farm 5 and on 32. It says in NCC that I do not have any! I am sorry if this is the wrong place for new issues but this forum is really confusing.
Hi Enchantra Rose,
I moved your post to the thread about the NCC. There is information in the following link that should help you with finding where to post your questions and problems:
https://www.slashkey.com/forum/showthread.php?t=635854


For the reason why the Crafting Supply Factories will not show is because you can not have more coin facilities that you have FC facilities in the contest. You have 2 FC facilities and already have 2 Nicaraguan Restaurans in the contest.
You can find the rules for the NCC in the Game Guide chapter 31 about that contest:
https://www.slashkey.com/forum/showthread.php?t=621846

jerrbearsr
May 19 2024, 05:59 PM
I was going to add 2 new facilities, and clients to my NCC but when I went to check on which farm I wanted to put them on it shows that I already have 2 of each of them. The ones in question are the ,milking supplies factory the one on farm 10 is not showing up in the NCC, and the animal sports supplies factory on 13 is not showing up in the NCC

Taz D
May 19 2024, 06:09 PM
I was going to add 2 new facilities, and clients to my NCC but when I went to check on which farm I wanted to put them on it shows that I already have 2 of each of them. The ones in question are the ,milking supplies factory the one on farm 10 is not showing up in the NCC, and the animal sports supplies factory on 13 is not showing up in the NCC
Hi Jerrbearsr,
I just cleaned your NCC data. Please close and reopen your farms for that to take affect.

jerrbearsr
May 19 2024, 06:13 PM
Hi Jerrbearsr,
I just cleaned your NCC data. Please close and reopen your farms for that to take affect.

No still not showing up I only have 1 each of them, I closed the browser and cleared mem.

Taz D
May 19 2024, 06:20 PM
No still not showing up I only have 1 each of them, I closed the browser and cleared mem.
Hi Jerrbearsr,
We did further checking and you do not have2 of the Milking Supplies Factory. You have 1 Factory and 1 of the Milking Supplies Store. They are not the same. Without the 2nd Milking Supplies Factory then the animal sports supplies factory can not be added.

jerrbearsr
May 19 2024, 06:21 PM
Hi Jerrbearsr,
We did further checking and you do not have2 of the Milking Supplies Factory. You have 1 Factory and 1 of the Milking Supplies Store. They are not the same. Without the 2nd Milking Supplies Factory then the animal sports supplies factory can not be added.

my mistake I thought I check it closer then that, sorry to trouble you and thanks for the quick response

lightnbugz
May 25 2024, 09:35 AM
Clicked on my neighborhood contest and it said "You have abandoned the contest for this week, next contest starts Thursday 12 am est". How can that be when I have been playing it right along?