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Raul
Jul 09 2020, 02:14 AM
***Update on the game migration from Adobe Flash to HTML5: We are still working on the HTML5 version and will be doing beta testing soon. The effort required by this migration has been much more than anticipated, however, at this point we have high confidence that we will complete the full migration before the end of the year.***

See Known Issues, More Information and Post Release Updates at the end of this post. Last changes released on July 18th, 3:00AM.

Hi There,

We just released a new update with the following features and bug fixes: En Español AQUI (http://r1.slashkey.com/forum/showthread.php?t=647130)

1. 25 New Levels: Items located in the Buildings, Other, Farm Decor, Fun, Motion, and Trees categories in the Store.

2. Next 5 expansions for Farm 41, see prices below:

Upgrade Farm 42x42 - 47500000000 or 40 FarmCash
Upgrade Farm 44x44 - 48000000000 or 40 FarmCash
Upgrade Farm 46x46 - 48500000000 or 40 FarmCash
Upgrade Farm 48x48 - 49000000000 or 40 FarmCash
Upgrade Farm 50x50 - 50000000000 or 40 FarmCash

3. Increased the availability of Tuna, Lobster, Squid, Cod, Grouper and Yellowtail by 43%: The Swordfish, Mackerel and Eel can no longer be catch in the Big Sea Coast, only in the Small Sea Coast. This will effectively increase by 43% the availability of Tuna, Lobster, Squid, Cod, Grouper and Yellowtail in the Big Sea Coast.

4. 2 more Trading Advertising Banners: These 2 banners will provide even more benefits when buying or selling regular products in a Trading Warehouse.

a) Pink Large Trading Advertising Banner: Increase the original Trading Quantity by 75% and Reduce the trading period length from 60 to 30 mins

b) Yellow Extra Large Trading Advertising Banner: Duplicates your original Trading Quantity and Reduce the trading period length from 60 to 20 mins

Note: Notice that due to the increases in some fish availability as described in point #3 above, the original Trading Quantity for fish was also increased. The benefits of the Trading Advertising Banners for the fish Trading Quantity are on top of the increases described in point #3.

5. Improvements to the custom sort manager screen in the Facility Manager:

a) Added a search icon to quickly locate facilities

b) Click on a facility to see options for how to move them faster to other locations:

- Send to top -> this option will move the facility to the top of the list

- Send to bottom -> this option will move the facility to the bottom of the list

- Remember this Facility -> this option will temporarily remember the facility by adding it to the facility bar at the bottom, you can continue doing this for multiple facilities. Then you can move to the page where you want to move the remembered facilities. To move them just click on the facility icon in the facility bar.

6. Option to adding new neighbour ports to a reused itinerary: When reusing a previous ship itinerary, sometimes some of its neighbour ports were removed automatically due to those farmers not being your neighbours anymore. In those spots we are now showing an 'Add' button so you can add new neighbour ports to complete your itinerary again.

7. Improvements to existing filters:

a) Added 'FarmCash Facilities', 'Coins Facilities' and 'Disabled Facilities' filters to the facility manager

b) Added 'Regular Facilities' , 'Service Facilities' and 'Animal Facilities' filters to the facility category in the store

c) Added 'in 1 to 2 hours', 'in 2 to 3 hours' and 'in 3 to 4 hours' filters to the farm stats

8. Other minor improvements and bug fixes:

a) In the farm stats, when mouse over a product we are now also showing the amount stored

b) If the NCC feature is disabled in the preference screen and the user open the NCC screen a warning message is shown alerting the user about it

c) When adding a facility to the item storage, if that facility is participating in the current NCC contest a warning message is shown alerting the user about it before any other warning message

d) When adding a new super neighbour, if there is not enough space a warning message is shown alerting the user about it

e) Bugfix: The ingredient planner was showing incorrect amounts for baits

f) Bugfix: Invalid users sometimes shown in the NCC thanks screen

g) Bugfix: When going back to the farm after visiting the Realtor Office, opening the regular store will open the realtor store instead

9. Scottish Restaurant (FC): Produces Scottish Food.

Highland Shortbread
Scottish Oat Cakes
Haggis
Haggis Neeps N Tatties
Cullen Skink
Cock A Leekie Soup
Scottish Stovies
Cranachan

New Products from other Facilities: Offal in the Semi-Trailer Truck and Smoked Haddock in the Smokehouse.

10. Butter Making Supplies Factory (Coins): Produces Butter Making Supplies.

Butter Mold
Butter Multi Mold
Butter Stamp
Grooved Butter Paddle
Butter Muslin
Milk Thermometer
Plunge Churn
Paddle Churn

11. Taste of Scotland (FC): Provides Scotland Cultural Exchange and Food Tasting Services and can be stocked with products from the Scottish Restaurant.

12. Kids Breakfast Club (Coins): Provides Morning Activities for Children and can be stocked with the following products:

Cranberry Juice
Strawberry Shredded Wheat (Cereal)
Cinnamon Oats (Cereal)
Raspberry Yogurt
Scrambled Eggs Breakfast
Macaroni and Cheese
Kid Book
Comic Book

Enjoy!

--Raul

Post Release Updates - July 9th, 11:50PM

- Bugfix: When dispatching a ship sometimes a deleted port was showing at the end of its itinerary
- Bugfix: After loading a ship in the Seaport, sometimes the ship will not disappear from the list

Post Release Updates - July 10th, 1:40PM

- Bugfix: Some ships were returning home before completing the full itinerary
- Bugfix: Sometimes an error was shown when reusing a previous itinerary
- Bugfix: X025 error when preparing ships

Post Release Updates - July 13th, 4:30PM

- The log book section for ships is now showing a green dot for each neighbour that is currently online, this can help you when deciding which neighbours to include in the ship itinerary and on which order.

- Bugfix: The Purple hand was not remembering the category and the search text when opening the store.

Post Release Updates - July 15th, 6:30PM

- Bugfix: Searching for products in the market sometimes not working after changing the product filter.

Post Release Updates - July 18th, 3:00AM

- Released 25 new levels.

Known Issues:

- None

buffaloboy
Jul 09 2020, 02:15 AM
hi

thanks to all for the great update

tino

http://apps.facebook.com/farmtown/play/?farm_id=100000188751345&farm_ix=40

Lara
Jul 09 2020, 02:19 AM
thanks Raul, I need to go on a new items hunt lol

Aussie Rae
Jul 09 2020, 02:47 AM
thank you, especially love the new filters in the Store. The two new Trade Advertising Banners are quite lovely also, :) plus the new facilities and new products .. cheers..

JAS0643
Jul 09 2020, 03:05 AM
Thanks for the update.

bruhelmboldt
Jul 09 2020, 03:38 AM
Thank you! Stay Safe!

Rob T
Jul 09 2020, 04:40 AM
Thank you Raul and the team!! :)

Tiger
Jul 09 2020, 05:36 AM
Thanks Raul and Team :D

For those that like a quick list, this is what I've noticed so far:

New options for the Funnel Filter in the Store for the Facilities section:

Regular Facilities
Service Facilities
Animal Facilities


4 new facilities:

Scottish Restaurant (FC production)
Taste of Scotland (FC service)
Butter Making Supplies Factory (coins production)
Kids Breakfast Club (coins service)


New products needed for the new Scottish Restaurant:

Offal in the Semi Trailer to make Haggis
You need to make the Haggis in the Scottish Restaurant before you can make the Haggis Neeps and Tatties in it.
Smoked Haddock in the Smokehouse to make Cullen Skink.


New Tools :

Trading Advertising Banner - L (Increase Trading Limit 75%, Reduce Trading Period to 30 mins)
Trading Advertising Banner - XL (Duplicates Trading Limit, Reduce Trading Period to 20 mins)
The S and M sizes were released last month.


Last of the Land Upgrades for Farm 41 (in original farm Order) 42x42 to 50x50

Add (port) in the Reuse Itinerary List in the Seaport Manager - If you lose a port in your ships itinerary due to losing a neighbour you can now Reuse the Last Itinerary and then Add the missing port back. The missing port(s) are listed at the end of the itinerary so if if you lost one port you would need to click Add on port 30 and then move them to wherever you want them in your itinerary.

Alexandra_J
Jul 09 2020, 05:54 AM
There is something wrong with ships, it goes straight to 100% and you have to reload to do them again. I'll send the video of what it does if you'd like?

Tiger
Jul 09 2020, 06:20 AM
There is something wrong with ships, it goes straight to 100% and you have to reload to do them again. I'll send the video of what it does if you'd like?

Hi Alexandra_J,

Are you talking about loading containers on your your own ship or are you talking about loading ships that are at your port? I am not seeing any problems with loading containers on your own ships at this time.

No don't upload a video, just describe what you are seeing and where you are seeing it. What is going to 100% that you have to reload?

We know there is a problem when there is more than one ship at your port, the last ship isn't clearing after loading them all. Just close the seaport manager and reopen and the last one will clear or you can switch between the My Ships and My Seaport sections to clear it without closing the Seaport Manager. We have notified the developers of this issue.

Alexandra_J
Jul 09 2020, 06:40 AM
Hi Alexandra_J,

Are you talking about loading containers on your your own ship or are you talking about loading ships that are at your port? I am not seeing any problems with loading containers on your own ships at this time.

No don't upload a video, just describe what you are seeing and where you are seeing it. What is going to 100% that you have to reload?

We know there is a problem when there is more than one ship at your port, the last ship isn't clearing after loading them all. Just close the seaport manager and reopen and the last one will clear or you can switch between the My Ships and My Seaport sections to clear it without closing the Seaport Manager. We have notified the developers of this issue.

Sending ships on.

marymarcel
Jul 09 2020, 07:23 AM
Thanks so much Raul and Team :)

WillowTreeFarm
Jul 09 2020, 07:27 AM
Thank you Raul and the rest of team.

L.A.Bob
Jul 09 2020, 08:22 AM
Thanks Raul and team

StoneFace
Jul 09 2020, 08:29 AM
So ....
today is my birthday, and Raul picked the early morning (just about the time I was born) to give ME a new release.

I will, however, share with everyone/

In game language, I am level 74 today.... and it was a LONG time ago when I was level 74 in Farmtown..... lol

Thanks Raul and all our Mods too !!

brewergirl1961
Jul 09 2020, 08:30 AM
Similar problem here, my ships are coming back after 2 days on 14th port. also when working ships in my port, they are not releasing (staying & not moving on) but going into a negative count, ie-20, as per clicks over the normal 10 we do to send them on.

46bill
Jul 09 2020, 08:30 AM
I have 2 ships dispatched. I am trying to dispatch a 3rd ship and I want to replace the port itinerary with the itinerary of my latest dispatched ship. It is not working and gives me a message that I don't have any dispatched ships.

Tiger
Jul 09 2020, 09:31 AM
Similar problem here, my ships are coming back after 2 days on 14th port. also when working ships in my port, they are not releasing (staying & not moving on) but going into a negative count, ie-20, as per clicks over the normal 10 we do to send them on.

Hi brewergirl1961,

Which colours ships are showing to you has having returned home after getting to port 14? I am only seeing your purple ship at port 14 and it's still showing as dispatched, not returned home. You orange, brown and pink ships are also showing as dispatched and still on their trips. Your blue one is showing as being prepared.

When you are loading friends ships and think you should have done them all , don't continue clicking the load products button as that is what is making the counter climb, you can either switch to looking at the My ships section and then back to My Seaport or close and reopen the seaport manager and the ships you had already loaded but didn't clear will be removed and then you should only see the ones you haven't loaded yet. This has already been sent off to the developers.

Tiger
Jul 09 2020, 09:40 AM
I have 2 ships dispatched. I am trying to dispatch a 3rd ship and I want to replace the port itinerary with the itinerary of my latest dispatched ship. It is not working and gives me a message that I don't have any dispatched ships.

Hi 46bill,

Please click on the ? directly to the right of the time showing on the container you are preparing and see if it is showing any ships on your dispatch list to you. Don't click on the ? that is just above that as it won't give you the dispatch list that just shows you what products that container will carry.

If you don't see any ships on that list and have not already tried clearing your game memcache please do so and see if that correct the problem of you not being able to reuse the itinerary. In case you need instructions on how to do that:

To clear your game memcache Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and try again.

If that doesn't help, then I'm sorry you'll have to rebuild your itinerary again.

barbaraelwart
Jul 09 2020, 10:29 AM
I have been an idiot I think - I was excited and buying the new FC facilities, for some unknown reason I was using the Purple Hand to get them so I could hide them in large building and had clicked on the 'buy multiple' and ended up with two Scottish Restaurants Is there anyway I can give one back to SK and get a refund please ???? Both of them are on my Farm #1 I only realised when there was not enough cash for the 'Taste of Scotland' :( :(

Taz D
Jul 09 2020, 10:46 AM
I have been an idiot I think - I was excited and buying the new FC facilities, for some unknown reason I was using the Purple Hand to get them so I could hide them in large building and had clicked on the 'buy multiple' and ended up with two Scottish Restaurants Is there anyway I can give one back to SK and get a refund please ???? Both of them are on my Farm #1 I only realised when there was not enough cash for the 'Taste of Scotland' :( :(
Hi Barbaraelwart,
You will need to contact Support on this as we can not help with this through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

BarbLH
Jul 09 2020, 11:05 AM
Thanks Raul & team! What a pleasant surprise :)

Sqrl
Jul 09 2020, 11:30 AM
The ships are definitely broken. I signed into a neighbour's FB (with their permission) to move four of my ships along, and clicking on the containers I keep getting minus numbers of ships waiting to load. I got to -32 before I realised the ship was never going to load, lol.

Edited to add: also, two of them came straight home rather than moving on to their next port of call.

Taz D
Jul 09 2020, 11:36 AM
The ships are definitely broken. I signed into a neighbour's FB (with their permission) to move four of my ships along, and clicking on the containers I keep getting minus numbers of ships waiting to load. I got to -32 before I realised the ship was never going to load, lol.

Edited to add: also, two of them came straight home rather than moving on to their next port of call.
Hi Sqrl,
This has already been sent to the developers. We will have to wait until they can fix it.

Sqrl
Jul 09 2020, 11:54 AM
Sorry, didn't mean to turn into one of those people who don't read the thread!

Texas Belle
Jul 09 2020, 01:15 PM
So ....
today is my birthday, and Raul picked the early morning (just about the time I was born) to give ME a new release.

I will, however, share with everyone/

In game language, I am level 74 today.... and it was a LONG time ago when I was level 74 in Farmtown..... lol

Thanks Raul and all our Mods too !!

Happy Happy Birthday, may you live a hundred years and may you drink a hundred beers, have a wonderful day!! Today is my oldest son birthday also, he will be/is 61 yrs young.. enjoy it...
Celina...

Texas Belle
Jul 09 2020, 01:16 PM
Thank you Raul and company, now on to the scavengers hunt for goodies... like always you guys rock... stay well, keep safe...

harrywhitmore@comcast.net
Jul 09 2020, 01:53 PM
Where are the new crops ? Are you finished adding new crops. You have a lot of room on 4 ,5 , and 6 days ,you can add a 7 day is ok with me. Tyvm

bruhelmboldt
Jul 09 2020, 02:21 PM
So ....
today is my birthday, and Raul picked the early morning (just about the time I was born) to give ME a new release.

I will, however, share with everyone/

In game language, I am level 74 today.... and it was a LONG time ago when I was level 74 in Farmtown..... lol

Thanks Raul and all our Mods too !!


Welcome to the 74 club!! I'll race you to 75!!!

Qivis
Jul 09 2020, 02:43 PM
Hi Sqrl,
This has already been sent to the developers. We will have to wait until they can fix it.

I managed to get the ships to work properly. All I did was clear the Farm Town Cache. So either they fixed the problem or no one thought to try!

Edit: unfortunately it worked for one account for which I am responsible but not my main account. I would have deleted this entry but at least people will know it worked for someone.

Lee Ann
Jul 09 2020, 03:31 PM
Yes new stuff !!!!! Thanks Raul and all your team for keeping this game so much fun !!!!!

Taz D
Jul 09 2020, 03:35 PM
Where are the new crops ? Are you finished adding new crops. You have a lot of room on 4 ,5 , and 6 days ,you can add a 7 day is ok with me. Tyvm
Hi Harrywhitmore,
No new crops have been added that we know of.

If you want to make a suggestions for new crops that you want please post it in the Suggestions section.

Taz D
Jul 09 2020, 03:38 PM
The ships are definitely broken. I signed into a neighbour's FB (with their permission) to move four of my ships along, and clicking on the containers I keep getting minus numbers of ships waiting to load. I got to -32 before I realised the ship was never going to load, lol.

Edited to add: also, two of them came straight home rather than moving on to their next port of call.
Hi Sqrl,
Where did you see the negative numbers?

Sqrl
Jul 09 2020, 04:34 PM
It was the place where you usually see how many ships are docked at your port waiting to be loaded, while you're loading.

Sonytone
Jul 09 2020, 04:39 PM
Awesome Sauce! Thank You, Raul and Team yet again! stay safe!!

Taz D
Jul 09 2020, 04:43 PM
It was the place where you usually see how many ships are docked at your port waiting to be loaded, while you're loading.
Hi Sqrl,
I found it and passed that on to the developers. It may only do that if the ships don't clear like they should.

Alexm2012
Jul 09 2020, 06:50 PM
My ships returned before they were due to and had missed lots of ports but had been passed asif my neighbours had loaded the ship but 13
Ports said 0 wait time 3 ships have came in so far. Hope this doesn’t bug the load container time if it is an error.

Thanks for the new trading banners also purchased those and the 4 new facilities.

Taz D
Jul 09 2020, 07:06 PM
My ships returned before they were due to and had missed lots of ports but had been passed asif my neighbours had loaded the ship but 13
Ports said 0 wait time 3 ships have came in so far. Hope this doesn’t bug the load container time if it is an error.

Thanks for the new trading banners also purchased those and the 4 new facilities.
Hi Alexm,
I have checked your data and I only see 1 ship (purple) currently dispatched. It is at port 12 for 1 hour and 21 minutes wait time. The rest of your ships show as idle.
The Brown, Pink and Yellow sho as having returned today with zero skipped ports and either 30 or 29 ports visited. They all returned to day at 10:28, 11:53, and 17:28 respectively, so not all at the same time.
The only one I see may have a returned early was the one you sent out todat as it was back in 28 minutes, though with today being the release it is possible that it went through all the ports in that time as everybody is playing checking out the release.
It will not effect the load time of containers as that is based on how many ships you havce dispatched in the last 7 days and not on how many are still out.

Alexm2012
Jul 09 2020, 07:10 PM
The ships returned but on the data I seen that they visited all the ports in 0 minutes. After port 14 so each of them when I logged back in (3 ships) was ready to be unloaded but they had not visited all ports it just showed that they had

Taz D
Jul 09 2020, 07:20 PM
The ships returned but on the data I seen that they visited all the ports in 0 minutes. After port 14 so each of them when I logged back in (3 ships) was ready to be unloaded but they had not visited all ports it just showed that they had
Hi Alexm,
The developers are looking at the ships and working to find the problems. All I can tell you is what the data shows. I am not sure why they would return that quickly and the data doesn't show the times for the individual ports. Two of those ships had been out for over a day.

Zeeky Banutski
Jul 09 2020, 07:54 PM
Thanks Raul and Team :D

For those that like a quick list, this is what I've noticed so far:

New options for the Funnel Filter in the Store for the Facilities section:

Regular Facilities
Service Facilities
Animal Facilities


4 new facilities:

Scottish Restaurant (FC production)
Taste of Scotland (FC service)
Butter Making Supplies Factory (coins production)
Kids Breakfast Club (coins service)


New products needed for the new Scottish Restaurant:

Offal in the Semi Trailer to make Haggis
You need to make the Haggis in the Scottish Restaurant before you can make the Haggis Neeps and Tatties in it.
Smoked Haddock in the Smokehouse to make Cullen Skink.


New Tools :

Trading Advertising Banner - L (Increase Trading Limit 75%, Reduce Trading Period to 30 mins)
Trading Advertising Banner - XL (Duplicates Trading Limit, Reduce Trading Period to 20 mins)
The S and M sizes were released last month.


Last of the Land Upgrades for Farm 41 (in original farm Order) 42x42 to 50x50

Add (port) in the Reuse Itinerary List in the Seaport Manager - If you lose a port in your ships itinerary due to losing a neighbour you can now Reuse the Last Itinerary and then Add the missing port back. The missing port(s) are listed at the end of the itinerary so if if you lost one port you would need to click Add on port 30 and then move them to wherever you want them in your itinerary.

Funnel Filter? Did I miss something?

Taz D
Jul 09 2020, 07:59 PM
Funnel Filter? Did I miss something?
Hi Zeeky,
Look at the top of the pop up just to the right of the Search box. There is an icon that looks like a funnel. Click on it and you will find the filter choices there for sorting what you see in the store. The added filters can be seen only when you are in the Facility section of the store.

Aussie Rae
Jul 09 2020, 08:47 PM
my 3 dispatched ships also had multiple ports that showed 0 wait times, all arrived home and are unloaded now, preparing the yellow ships containers now... guessing it was just a glitch.. also had that minus sign when loading other neighbors ships... its just a glitch.. has not happened for the last 15 mins..

Taz D
Jul 09 2020, 08:52 PM
my 3 dispatched ships also had multiple ports that showed 0 wait times, all arrived home and are unloaded now, preparing the yellow ships containers now... guessing it was just a glitch.. also had that minus sign when loading other neighbors ships... its just a glitch.. has not happened for the last 15 mins..
Hi Aussie Rae,
The negative numbers show when you click multiple times on a ship that has not disaapeared after loading it. It goes away and the ship goes away if you close and reopen your seaport manager.

The developers are looking into the problems with the ships.

amanda1955
Jul 09 2020, 08:54 PM
The new trading banners not showing on mine is it out yet. I did buy the 1st 2

Taz D
Jul 09 2020, 08:57 PM
The new trading banners not showing on mine is it out yet. I did buy the 1st 2
Hi Amanda,
They are the last 2 items in the Tools section. Open the Tools and then just go all the way to the bottom of the list.

amanda1955
Jul 09 2020, 09:01 PM
Ty senior moment

Snookie Sue
Jul 09 2020, 09:54 PM
Looks like that part of this update is your ships finish themselves when they have enough, "skips," left. Boy would I love that.

Taz D
Jul 09 2020, 10:04 PM
Looks like that part of this update is your ships finish themselves when they have enough, "skips," left. Boy would I love that.
Hi Snookie Sue,
It has nothing to do with "skips" or 'loading' from the cranes. Nor is it something tha is happening to everyone. The only part of this is dealing with putting the add capability in for the lost ports when a neighbor is removed. Apparently it didn't go right.
The developers are looking into this and trying to fix it.

marythies
Jul 10 2020, 01:20 AM
Why are my ships and a lot of other's coming back so fast with 0 mins listed against most farmers in the itinerary? Thank you

Phree
Jul 10 2020, 03:11 AM
Hi, my green cargo ship has returned but was only dispatched 2 days ago, Last night before I went to bed it was pretty much where I thought it would be, about 6 to 8 ports completed would be right. I am UK so I often have long waits as many of my ship playing neighbours are US and in bed still or at work when I dispatch ships. Anyhow I seem to have the problem that others are having and I don't want to end up with most of my ships at home and taking 45 minutes per container to load because of this.

Tiger
Jul 10 2020, 05:18 AM
Why are my ships and a lot of other's coming back so fast with 0 mins listed against most farmers in the itinerary? Thank you

Hi, my green cargo ship has returned but was only dispatched 2 days ago, Last night before I went to bed it was pretty much where I thought it would be, about 6 to 8 ports completed would be right. I am UK so I often have long waits as many of my ship playing neighbours are US and in bed still or at work when I dispatch ships. Anyhow I seem to have the problem that others are having and I don't want to end up with most of my ships at home and taking 45 minutes per container to load because of this.

Hi marythies and Phree,

I have moved your posts to the current new release thread as your issues are related to the new release. The developers are working on this issue and the one when users are not able to reuse the ship itineray. We apologise for the inconvienience at this time. Please keep an eye on the top post on page one an the last posts in this thread as any updates about these issues will be posted here.

Zeeky Banutski
Jul 10 2020, 06:45 AM
Hi Zeeky,
Look at the top of the pop up just to the right of the Search box. There is an icon that looks like a funnel. Click on it and you will find the filter choices there for sorting what you see in the store. The added filters can be seen only when you are in the Facility section of the store.

Thanks - I've seen that before, but never paid any attention to it...

dorissau
Jul 10 2020, 07:25 AM
I can't believe you left the Father's Day gifts behind. You should develop something that destructs holiday items 5 days after it has passed... like the old A-Team tapes!! Move them over to the store; but I can't believe anyone still wants them.

Tiger
Jul 10 2020, 07:33 AM
I can't believe you left the Father's Day gifts behind. You should develop something that destructs holiday items 5 days after it has passed... like the old A-Team tapes!! Move them over to the store; but I can't believe anyone still wants them.

Hi dorissau,

The Fathers Day gifts and items will likely be removed in the next few days, at the moment the devs have been busy with other more pressing matters.

If you would like any gifts, temporary or not, moved to the store then you need to post your request in the suggestions area which is where the developers look when they are wanting to see what users would like. Here's the link to that area of the forum, in case you need it: Suggestions (http://r1.slashkey.com/forum/forumdisplay.php?f=2)

harrywhitmore@comcast.net
Jul 10 2020, 03:37 PM
Where are the new crops ?

Taz D
Jul 10 2020, 03:42 PM
Where are the new crops ?
Hi Harrywhitmore,
I answered your last post on this. There are no new crops as you can see in what Raul posted in the first post of this thread.
If you have some specific crops you would like to ask for then please post those in the Suggestions section.

nanhoo
Jul 10 2020, 03:50 PM
Thank you so much

Hagmart
Jul 10 2020, 04:40 PM
Thank you for this update! Seriously love #3 and #7a as both have been needed for an extremely long time!
Love farming,
Tulu

Keef
Jul 10 2020, 07:03 PM
nice to have the increase of Tuna, Lobster, Squid, Cod, Grouper and Yellowtail, but we also nee an increase of salmon and trout

Taz D
Jul 10 2020, 07:10 PM
nice to have the increase of Tuna, Lobster, Squid, Cod, Grouper and Yellowtail, but we also nee an increase of salmon and trout
Hi Keef,

If you want to suggest a change please post it in the Suggestion section where they are organized by subject for the developers to view.

brendensmile
Jul 10 2020, 07:24 PM
When are you going to take the Father's Day gifts away, that was almost a month ago.

Taz D
Jul 10 2020, 07:30 PM
When are you going to take the Father's Day gifts away, that was almost a month ago.
Hi Brendensmile,
They forgot to remove them when they upgraded to this release. When they add the new levels those will be removed.

WyoSugar
Jul 10 2020, 07:40 PM
Thank you sooooo much for the increased fish production :)

Gertrude's Dude Ranch
Jul 10 2020, 08:01 PM
This beta stuff is nonsense for those of us who are playing for 10 years.

IT'S NOT LIKE WE'RE GOING TO TAKE THE FT$ AND RUN?

WHERE ELSE ARE WE GOING TO SPEND IT?

Taz D
Jul 10 2020, 08:08 PM
This beta stuff is nonsense for those of us who are playing for 10 years.

IT'S NOT LIKE WE'RE GOING TO TAKE THE FT$ AND RUN?

WHERE ELSE ARE WE GOING TO SPEND IT?
Hi Gertrude,
All the games on Facebook are beta versions. If we are not in beta then they would not be adding anything new, including levels each month as the game would be complete.

If you want to suggest a change please post it in the Suggestion section where they are organized by subject for the developers to view.

JNelson
Jul 10 2020, 09:11 PM
love love the new stuff,, one question on the sort by reg, supply cash coin can it be edit it out to 3 sort by so for example we can sort by regular/production and not owned
(and alpha) -- instead of one or the other? i been hoping for those sorts for so long

and the help with custom , was always a pain to try and find what u want since it all jumbled up

thanks for all you do to cont to improve game and game feature usage

Taz D
Jul 10 2020, 09:18 PM
love love the new stuff,, one question on the sort by reg, supply cash coin can it be edit it out to 3 sort by so for example we can sort by regular/production and not owned
(and alpha) -- instead of one or the other? i been hoping for those sorts for so long

and the help with custom , was always a pain to try and find what u want since it all jumbled up

thanks for all you do to cont to improve game and game feature usage
Hi JNelson,
If you want to suggest a change please post it in the Suggestion section where they are organized by subject for the developers to view.

kperry7411
Jul 11 2020, 06:58 AM
Thanks so much for all of the goodies.
Unfortunately (LOL), I just went back to work so I won't have the hours. I have been playing. Loved this game for 11 years so far. It never gets boring

hilda jean ellis
Jul 11 2020, 09:52 AM
have ? about the banners I own all 4 now when I sell items to my neighbors from the trading warehouse do they get what is showing on their end or what shows on mine? like I have a neighbor that want mangos he said he had ask for 4660 and my number showed I could sell him 10098 but he only got 4660..lol so confused on this please help yhanks :)

Taz D
Jul 11 2020, 10:09 AM
have ? about the banners I own all 4 now when I sell items to my neighbors from the trading warehouse do they get what is showing on their end or what shows on mine? like I have a neighbor that want mangos he said he had ask for 4660 and my number showed I could sell him 10098 but he only got 4660..lol so confused on this please help yhanks :)
Hi Hilda Jean Ellis,
They get what is shown on their Trading Warehouse.

hilda jean ellis
Jul 11 2020, 10:12 AM
ok thanks Taz

storm36
Jul 11 2020, 12:39 PM
love the increase in fish, wondering if the increase is just what is in the waters or does it include what we get from ships and trains as well?

Tiger
Jul 11 2020, 12:52 PM
love the increase in fish, wondering if the increase is just what is in the waters or does it include what we get from ships and trains as well?

Hi storm36,

The release notes only state increases for those particular fish in the big sea coast.

JNelson
Jul 11 2020, 09:49 PM
where do i post suggestions for something relating to this forum, i can not find category in suggestions or the help section ?

Taz D
Jul 11 2020, 10:02 PM
where do i post suggestions for something relating to this forum, i can not find category in suggestions or the help section ?
There is a thread in Suggestions about the forum:
http://www.slashkey.com/forum/showthread.php?t=595034

Taz D
Jul 12 2020, 08:19 PM
Raul has posted the following update:


***Update on the game migration from Adobe Flash to HTML5: We are still working on the HTML5 version and will be doing beta testing soon. The effort required by this migration has been much more than anticipated, however, at this point we have high confidence that we will complete the full migration before the end of the year.***

Taz D
Jul 13 2020, 03:45 PM
Raul has posted an update:


Post Release Updates - July 13th, 4:30PM

- The log book section for ships is now showing a green dot for each neighbour that is currently online, this can help you when deciding which neighbours to include in the ship itinerary and on which order.

- Bugfix: The Purple hand was not remembering the category and the search text when opening the store.

dacw
Jul 13 2020, 05:52 PM
So, we are just going to ignore that Father's Day was over a month ago and we have Dad stuff in the gifts section. We bypassed the 4th of July, no change in the gifts. When will the father's day items going to be removed?

marymarcel
Jul 13 2020, 05:56 PM
So, we are just going to ignore that Father's Day was over a month ago and we have Dad stuff in the gifts section. We bypassed the 4th of July, no change in the gifts. When will the father's day items going to be removed?

Hi dacw :)

Father's Day gifts will be removed by the time new levels are released.

WendyP57
Jul 13 2020, 10:55 PM
thanks to the team for all the updates. Totally enjoying the new online green dots when organising ports for the ships, and very happy with the new ways to custom order in the facility manager, saves so much scrolling up and down to find what i want to move :)

BarbLH
Jul 13 2020, 11:41 PM
I love the latest update for ships "...now showing a green dot for each neighbour that is currently online." Thanks Raul & team :)

texans
Jul 14 2020, 01:05 PM
With the trading banners, if you got all of them. Why would it restrict you from trading for over 11 hrs?

marymarcel
Jul 14 2020, 01:21 PM
With the trading banners, if you got all of them. Why would it restrict you from trading for over 11 hrs?

Hi texans :)

Banners are for trading products using your Trading Warehouse. Trading regular products using your Trading Warehouse works totally separate from trading regular products online using the "Sell Products to..." avatar menu option, it has different buying and selling limits, trading interval length and rewards.

You have all the information in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthread.php?t=641534

Sqrl
Jul 15 2020, 04:05 AM
new levels new levels new levels where art thou! lol

bliky
Jul 15 2020, 08:45 AM
Really enjoying the game after the last several releases!

One issue I've noticed the last couple of days is with the search function in facility manager. I've not been able to reliably reproduce it as it seems random. When searching for a facility, the page of 8 facilities that are in view are typically 1-3 pages below the desired facility. Every time I've looked at this I've always been filtering by regular facilities "Workable by Friends". When I scroll up to bring the desired facility into view, it is outlined with in red as I would normally expect, so maybe it's just a view glitch? When this happens, I've reloaded my farm several times the last few days, cleared cache, etc. Usually that resolves, but then I'll switch farms and then go back to facility manager and have the same issue. It appears that changing from one view to another (animals or all facilities or anything) temporarily addresses the issue. Decided to report this as filters were updated in this release.

Taz D
Jul 15 2020, 12:40 PM
Really enjoying the game after the last several releases!

One issue I've noticed the last couple of days is with the search function in facility manager. I've not been able to reliably reproduce it as it seems random. When searching for a facility, the page of 8 facilities that are in view are typically 1-3 pages below the desired facility. Every time I've looked at this I've always been filtering by regular facilities "Workable by Friends". When I scroll up to bring the desired facility into view, it is outlined with in red as I would normally expect, so maybe it's just a view glitch? When this happens, I've reloaded my farm several times the last few days, cleared cache, etc. Usually that resolves, but then I'll switch farms and then go back to facility manager and have the same issue. It appears that changing from one view to another (animals or all facilities or anything) temporarily addresses the issue. Decided to report this as filters were updated in this release.
Hi Bliky,
We and the developers are looking at this.
What are your other filters set to when you are doing this?
What facility are you looking for?
Are you searching again when you get to the second farm?

Taz D
Jul 15 2020, 05:48 PM
Raul has just added the following:


Post Release Updates - July 15th, 6:30PM

- Bugfix: Searching for products in the market sometimes not working after changing the product filter.

Tiger
Jul 18 2020, 03:39 AM
Post Release Updates - July 18th, 3:00AM

- Released 25 new levels. Items located in the Buildings, Other, Farm Decor, Fun, Motion, and Trees categories in the Store.

Aussie Rae
Jul 18 2020, 05:53 AM
thank you!

Qivis
Jul 21 2020, 01:05 PM
Thanks for letting us know about the progress in the move to HTML. When I shared this information with my friends - many of whom think the moderators are paid people who are doing a horrible job instead of the volunteers you are who do a GREAT job - some people didn't bother with reading comprehension though. They thought it was already done and said other protocols - also with security flaws - are better because they think the game is not on Flash anymore! Thankfully I only had 1 farming friend who still doesn't get it and thinks the game is already on HTML 5.

james_a_thompson
Jul 23 2020, 09:47 PM
7. Improvements to existing filters:

a) Added 'FarmCash Facilities', 'Coins Facilities' and 'Disabled Facilities' filters to the facility manager


THANK YOU!!! Please, please, please consider adding more FT Cash Purchase levels.
R/
Jim Thompson

Taz D
Jul 23 2020, 09:53 PM
7. Improvements to existing filters:

a) Added 'FarmCash Facilities', 'Coins Facilities' and 'Disabled Facilities' filters to the facility manager


THANK YOU!!! Please, please, please consider adding more FT Cash Purchase levels.
R/
Jim Thompson
Hi Jim,
If you want to make a suggestion please post it in the Suggestions section.

ijago
Jul 26 2020, 04:40 AM
Thank you Raul and the team!! :)

Why does no one from support ever get back to me 8 messages iv sent in the last few months not one reply

Rob T
Jul 26 2020, 04:43 PM
Why does no one from support ever get back to me 8 messages iv sent in the last few months not one reply

Hi Ijago,

I have sent you a private message.

ijago
Jul 27 2020, 03:49 AM
Hi Rob i cant open your message can you email me at MOD EDIT: email removed

Rob T
Jul 27 2020, 04:03 AM
Hi Rob i cant open your message can you email me at MOD EDIT: email removed

Hi IJago,

I removed your email address for your own protection, as this is a public forum, it is not a good idea to publicly display that. I will contact you.

marymarcel
Aug 04 2020, 06:03 PM
Hi gals and guys:)

I am now closing this thread. Thank you so much to all of you for your feedback and questions on July release.

While we wait for the New Release please feel free to post any problems in Help & Support (http://r1.slashkey.com/forum/forumdisplay.php?f=1), any feedback in General Feedback (http://r1.slashkey.com/forum/forumdisplay.php?f=186) and your ideas for the game in our Suggestion section. (http://r1.slashkey.com/forum/forumdisplay.php?f=2)