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Raul
Oct 18 2022, 07:09 PM
See Known Issues, More Information and Post Release Updates at the end of this post. Last update released on November 12th, 8:15PM.

Hi There,

We just released a new update with the following features and bug fixes: En Espaņol AQUI (http://r1.slashkey.com/forum/showthread.php?t=659426)

1. 10 Halloween decorations (released last week):

2. 58 x 58 farm expansions for Farms 1 through 15 (Postponed for the next release):

3. 25 new Levels: 18 new decorations, 4 buildings and 14 in the Farm Decor category in the store.

4. Securing your access to your Farmtown account: Most of our time in the past month has been dedicated to comply with new Facebook security requirements, and still, Farmtown was deactivated by Facebook for 1 week.

We decided that Farmtown will continue to be accessed on Facebook, however, if Facebook requirements become too demanding in the future, we may have to move Farmtown to our own dedicated website.

In this case, the only way to access your current Facebook Farmtown account will be if you have it linked to your email.

The next time you load the game, you will see a screen allowing you to link your current Facebook Farmtown account to your email.

If you have multiple Facebook Farmtown accounts, you will have to link each one to a different email.

If for some reason you lose access to the linked email inbox, please remember to link your Facebook Farmtown account again to another email, otherwise, you will not be able to access your Facebook Farmtown farms on the new Farmtown website.

When the new Farmtown website is ready, we will send you an email to the linked email you provided with instructions on how to access your Facebook Farmtown farms in the new Farmtown website.

5. Minor Improvements:

- Always open the Belts screen in the 'Recent Belts' tab if there are pending bonus collections available
- Bugfix: Items reverting back to previous positions when designing for a Super Neighbour with both players online and present in the farm
- Bugfix: Wrong footprint when trying to move certain train long wagons in the farm
- Bugfix: When unloading trains with the cattle wagon the animals went to the harvest storage instead of the item storage, it required a reload to correct itself
- Bugfix: Sometimes the Non-Ingredient (for me) filter in the Storage screen was not showing the correct products
- Bugfix: Trains can be dispatched without having enough coins
- Bugfix: Sometimes the global ingredient planner was showing an empty screen when selecting individual facilities

Released last month:

- Bugfix: Some dropdowns in the Super Neighbour Manager screen were cut off at the top
- Bugfix: Cannot delete an existing facility chain
- Bugfix: Excavator tool not working when deleting a big number of items in big farms

6. Farm Pass Improvements released last month:

- Showing more prominently the Farm Pass benefits earned when doing actions like unloading trains and ships, claiming the Job Completion Bonus, etc
- You can now get hired by your neighbours to complete your Farm Pass farming goals
- Farm Cash animals like Heavywool Llama and Longwool Sheep will not be selected anymore for harvest animals Farm Pass goals
- Removed the 'Dispatch a Specific Ship' farm pass daily goal
- A warning message is shown when claiming a Farm Pass decoration reward but having no space in your item storage to store it
- Bugfix: Send gifts back from the 'My Request' tab now counts toward the Send Gift Farm Pass goal

7. Turbo Oil Factory: This is a new facility that produces 3 times More Oil than the current Oil Factory.

8. New Caraway crop: Used in the Czech Restaurant.

9. Mold Remediation Supplies (FC): Produces Mold Remediation Supplies.

Protective Coverall
Full Face Respirator
Moisture Meter
Mold Check Swabs
Portable Air Scrubber
HEPA Filter
Blower Ducting
Injection Sprayer

10. Czech Restaurant (Coins): Produces Czech Food.

Czech Open Sandwiches
Czech Dill Sauce
Garlic Soup
Barley with Mushrooms
Marinated Sirloin
Roast Pork and Dumplings
Czech Meatloaf
Fruit Dumplings

11. Mold Remediation Services (FC): Provides Mold Remediation Services and can be stocked with products from the Mold Remediation Supplies.

12. Taste of Czech Republic (Coins): Provides Czech Republic Cultural Exchange and Food Tasting Services and can be stocked with products from the Czech Restaurant.

Enjoy!

--Raul

Post Release Updates - October 19th, 7:30PM

- Added information at the top of the game showing your Facebook Farmtown account email link status.

When you have completed the linking of your email to your Facebook Farmtown account, the top section will show the current linked email and an 'Update' button.

The 'Update' button should only be used if you have lost access to the email address currently linked to your Facebook Farmtown account.

Post Release Updates - October 21th, 4:10PM

- Added more instructions and clarifications to the process of linking an email to your Facebook Farmtown account.

- If you tried to link an email but you didn't receive the verification email we sent, we will show you an automatic popup when the game loads with more instructions. Sometimes we will be able to tell you with high degree of confidence that the email address you used was misspelled or no longer valid.

Post Release Updates - October 21th, 11:20PM

- New levels will be released this weekend or on Monday.

Post Release Updates - October 23rd, 11:50PM

- Released 25 new levels.

Post Release Updates - November 1st, 10:00PM

- Bugfix: Linked emails were reset to empty when changing your avatar name or sex in the Accounts tab.

- Removed seasonal gift decorations from the Farm Pass 'Receive Specific Gift' goal.

- Added a note icon next to each player in the Farm Pass collect farm cash gift screen so you can say Thanks back.

- The search bar in the custom sort screen in the Facility Manager now accepts more than one facility name separated by comma and you can use the arrows to scroll through them.

- When arriving at an empty marketplace we suggest players to set the language to English (US) in their preferences.

Post Release Updates - November 7th, 10:30PM

- We released an optimization for the 'My Request' page, accepting 1 or all gifts is now much faster.

Post Release Updates - November 8th, 8:45PM

- Bugfix: When having the same Farm Pass goal as a daily and season goal, the counter was only updating the season goal.

- Bugfix: The Empty Marketplace warning message was showing up even when the marketplace was not empty.

Post Release Updates - November 11th, 4:10PM

- 9 Thanksgiving decorations: 1 as gift, 6 at the top of the Thanksgiving category in the store and 2 at the bottom.

- In the past couple of days we have been gradually releasing several server optimizations to improve the performance of the game, according to our measures the current game performance should be the same as 2 months ago. We plan to complete more optimizations in the future to be able to release more farm expansions and bigger tools.

Post Release Updates - November 12th, 8:15PM

- Bugfix: 'Accept All' button in the My Request tab not working for people with Gifting Machines, the gifts were removed from the page but were not going to the giftbox most of the time.

Known Issues:

- None.

marymarcel
Oct 18 2022, 07:09 PM
Thanks so much Raul and team :)

23Chris03
Oct 18 2022, 07:23 PM
Will the "new" Farmtown allow access via Android tablets?

AnnaWalls
Oct 18 2022, 07:30 PM
The best news ever that you've decided to move from Facebook. I know this game is the only thing tying many people to Facebook. Connecting with far-away family is what keeps me there, but I do love this game.

Tom C
Oct 18 2022, 07:31 PM
what about the new train car "long animal products car"

NJones277
Oct 18 2022, 07:31 PM
Thanks for the update and all the hard work you've been putting in. Much appreciated. However, I can't expand and of my farms. I get the message that I already have all that is available.

sod farmer
Oct 18 2022, 07:36 PM
Thanks for the information on future web hosting for FarmTown - something I (and many others) have been hoping for for a very long time.

vbergstrom1
Oct 18 2022, 07:37 PM
The expansion that you are referring to is coming in two weeks per the Forum New Release post.

WannaBeFarmGirl
Oct 18 2022, 07:37 PM
This is fantastic!
Thank you, Raul and Team!

Farmgalpatti
Oct 18 2022, 07:39 PM
I just received a message when I reloaded my farm...stating that FT is currently being accessed through FB, but if FB becomes too demanding FT will be going out on its own. If this happens the only access I will have will be through my email account. I am supposed to go to my email account and click the link. Is this legit or is it a hack or scam?

cbl456
Oct 18 2022, 07:39 PM
My husband's FB is set up with his email, but he NEVER uses or checks that email account. Is it possible to use my email address if necessary? We use two different browers to play FT. Thanks.

dottyF
Oct 18 2022, 07:43 PM
I just linked mine but I think I should have used my google email. Im not sure how long I will have that email. How can I change it?

Trucker3
Oct 18 2022, 07:47 PM
Hello, this is very exciting to be able to possibly play farmtown off of facebook. I was wondering if you could help me out by telling me how to change the email I linked to my farmtown. I accidentally linked my friends farm to my email and now I can't link my farmtown to my email,

GoalieAunt
Oct 18 2022, 07:47 PM
I love that Farm Town is getting it's own website. Another game that I used to play did that some years ago. You could access the game via Facebook but you could also go to gamename.com.

Farmgalpatti
Oct 18 2022, 07:48 PM
I now have a blue icon on the left side and if I click on it, it reminds me that I need to click the link in my email to confirm and then asks if I would like to add another email address. I am not doing anything until someone responds to this message.

alabone2020
Oct 18 2022, 07:59 PM
Will the "new" Farmtown allow access via Android tablets?

I would not be too worried about it at the moment. FT are being proactive in case FB are unreasonable again.

macladywloo
Oct 18 2022, 08:00 PM
Great news for many of us that we may no longer be dependent on Facebook to play this game! Thanks for all the updates and for all the hard work you have put into this wonderful game, despite the aggravations of Facebook.

tammyjo408
Oct 18 2022, 08:02 PM
I did it. it is mentioned in the forum under today's update

Mosfun
Oct 18 2022, 08:03 PM
Thank you so much! I knew you Devs were working hard and waiting that long week. It's such a great game. Maureen

Denise Dianna
Oct 18 2022, 08:04 PM
Thanks Raul, this is truly excellent news. If Facebook oversteps again, I, for one, will be leave Facebook. I don't care for censorship.

BelliBut10
Oct 18 2022, 08:05 PM
Why isn't the Dev's answering this question - I think we are all getting the message and I did put my e-mail address --- Now I'm wondering if its a virus...

tammyjo408
Oct 18 2022, 08:11 PM
did you read the announcement. they did mention it.

crafty chris
Oct 18 2022, 08:16 PM
thank you for the update and yet again proving you care for the game and most importantly your farmers i for one am eternally grateful :)

Snookie Sue
Oct 18 2022, 08:24 PM
As I am OCD (and burned out after our last outage) I really want to do this but my husband is very, very wary. Looking forward to the mods and devs weighing in. How soon might this happen? Will there be any proof of security?

amanda1955
Oct 18 2022, 08:26 PM
thanks for the update just re gave you my email even though linked facebook is a pain and I commend you on all your hard work well done

JohnAlbertini
Oct 18 2022, 08:28 PM
So no new larger tools to work the larger farms? Extremely disappointing, FRUSTRATING!!! Guess I'll not be enlarging my farms.

Debby817
Oct 18 2022, 08:33 PM
Thank you to the team who have worked so hard to keep us afloat, and to provide us with new and interesting adds to the game. I have been here since 2009, and I intend to remain faithful. Thank you Raul and team for all you do!

marymarcel
Oct 18 2022, 08:45 PM
Hi Farmers :)

Please read point 4 about Securing your access to your Farmtown account. The message we are all receiving is not scam and nobody is trying to hack your accounts.

4. Securing your access to your Farmtown account: Most of our time in the past month has been dedicated to comply with new Facebook security requirements, and still, Farmtown was deactivated by Facebook for 1 week.

We decided that Farmtown will continue to be accessed on Facebook, however, if Facebook requirements become too demanding in the future, we may have to move Farmtown to our own dedicated website.

In this case, the only way to access your current Facebook Farmtown account will be if you have it linked to your email.

The next time you load the game, you will see a screen allowing you to link your current Facebook Farmtown account to your email.

If you have multiple Facebook Farmtown accounts, you will have to link each one to a different email.

If for some reason you lose access to the linked email inbox, please remember to link your Facebook Farmtown account again to another email, otherwise, you will not be able to access your Facebook Farmtown farms on the new Farmtown website.

When the new Farmtown website is ready, we will send you an email to the linked email you provided with instructions on how to access your Facebook Farmtown farms in the new Farmtown website.

NJones277
Oct 18 2022, 08:56 PM
In case y'all missed it - I can't expand any of my farms. I get the message that I have all the available expansion. I haven't expanded any of them, but would really like to do 1-15. Everything else works fine.

Aussie Rae
Oct 18 2022, 08:57 PM
I am not doing this either, you would think something about this would be on the Forum ???

so you have not bothered to read the details in this latest update... I cannot believe how many people are commenting on here asking if its correct or not when the simplest thing to do is actually read the details....

NJones277
Oct 18 2022, 09:15 PM
Sorry all - I just reread the announcements and see that land expansions won't be ready for a couple weeks. My apologies.

MOM GLENDA
Oct 18 2022, 09:32 PM
thanks Raul Happy to see a way to still play this game if you move farmtown to another web site .i remember what happen when you moved from my spaces to facebook.i could never start over from the beginning .i be 80 in march and i got rhematoid arthritis was told i had it at age 70 .my hands and wrists hurt it is getting harder for me to play.i love farmtown .i not giving up i play as long as i can play.i will move to your new website if you move farmtown.thanks again God Bless you

Farmer_Susan
Oct 18 2022, 09:32 PM
Why isn't the Dev's answering this question - I think we are all getting the message and I did put my e-mail address --- Now I'm wondering if its a virus...

Read the first post in this thread - it spells it out there. And it's AWESOME!

Farmer_Susan
Oct 18 2022, 09:34 PM
Wonderful news!!!!! Happy about it all! Thanks, Raul. I understand the difficulties but being under Facebook's thumb is just yucky. Awesome. :)

Lara
Oct 18 2022, 09:35 PM
Good Idea about our own website. I am linked. I don't want to lose our Farm town. That extended deactivation by Facebook was excruciating.

QueenMab99
Oct 18 2022, 09:36 PM
I keep trying to send my e-mail but it keeps giving me an error message.

JAXDAW
Oct 18 2022, 09:46 PM
Thank you! I like the idea of FT's own website!

Happy pants
Oct 18 2022, 09:57 PM
Glad to see a work-around for a future snafu like the one we just suffered! Thanks, FT team!

gringa
Oct 18 2022, 10:26 PM
Thank you Raul and team. I put in the information requesting my email address, but I didn't get any link. I am still waiting. Thank you.

JNelson
Oct 18 2022, 10:28 PM
i oops and linked it to the wrong email,, how to I redo it?

heymary48
Oct 18 2022, 11:06 PM
Hello!!
When i get hired and finish a job, I am not able to post a comment:(

Received a message to put email in case FB .... I cannot put my email
address :(

:(:(:(

ButchBowWow
Oct 18 2022, 11:52 PM
Not sure where to post this but I'm posting for a super neighbor of mine who is having a couple of issues and for some reason is not allowed to post on this forum. She's been registered for years but has never had reason to post before a few days ago. Anyway, she's tried several times to link her email address per the instructions on the 10/18 update and she still has not received the confirmation link. I got my confirmation link within a minute or two after sending my email address, she has sent hers in several times over the last few hours and hasn't received it.

Her farm ID#100001248745568

Taz D
Oct 19 2022, 12:09 AM
Not sure where to post this but I'm posting for a super neighbor of mine who is having a couple of issues and for some reason is not allowed to post on this forum. She's been registered for years but has never had reason to post before a few days ago. Anyway, she's tried several times to link her email address per the instructions on the 10/18 update and she still has not received the confirmation link. I got my confirmation link within a minute or two after sending my email address, she has sent hers in several times over the last few hours and hasn't received it.

Her farm ID#100001248745568
Hi ButchBowWow,
Possibly she mistyped her email because the link confirmation email goes out automatically within a few seconds.

Taz D
Oct 19 2022, 12:11 AM
In case y'all missed it - I can't expand any of my farms. I get the message that I have all the available expansion. I haven't expanded any of them, but would really like to do 1-15. Everything else works fine.
Hi NJones, The expansions have n ot been released yet as it says.

corogirl
Oct 19 2022, 01:23 AM
I now have a blue icon on the left side and if I click on it, it reminds me that I need to click the link in my email to confirm and then asks if I would like to add another email address. I am not doing anything until someone responds to this message.
Did you read the update post? It's all in there.

buffaloboy
Oct 19 2022, 01:23 AM
hi

thanks for the update
and the great job you all do
it was a harsh time without the game
i hope this never happen and you leave fb soon ..............

tino

https://apps.facebook.com/farmtown/play/?farm_id=100000188751345&farm_ix=43

DizzyMiss
Oct 19 2022, 02:13 AM
I like the idea of linking the account to email, however, my far is linked to an email I no longer use so a unable to confirm
Is there someway I can amend my email?
Julie
[mod edit - email removed]

honeyg56
Oct 19 2022, 03:33 AM
The next time you load the game, you will see a screen allowing you to link your current Facebook Farmtown account to your email.

I didn't get the message to link when I logged on this morning, maybe I have already linked it previously is there a way I can check?

enelyaa
Oct 19 2022, 03:41 AM
Thank you so much for all your efforts. They are highly appreciated.

piscesfem
Oct 19 2022, 04:08 AM
Hi guys, not sure if this place to put this....
I haven't received my confirmation email (had same issue when I forgot my forum password)

If I use another email address for THIS account, will it be ok? Or will that just confirm the account associated with that email address?

hilda jean ellis
Oct 19 2022, 04:46 AM
thanks to all that keep this game running .love the new announcement keep up the good work :)

Jeanettes270
Oct 19 2022, 05:34 AM
Did not recieve my email to confirm

Tiger
Oct 19 2022, 06:25 AM
Hi Everyone,

For the Securing your access to Farm Town Account:


Those of you that made a mistake and entered an incorrect email address will be able to change it at a later time.


Those of you not finding the confirmation email, please remember to check your spam/junk folders of your emails as well.

The email is from the Farm Town Account Team and is titled Verify your email address.

There is a to click on link in that email to confirm your email address or you can copy and paste the longer link in that same email and paste it into your browser address bar to confirm your email.

You will then see a Thanks for verifying your email message with a link to take you to Farm Town.

bjyhey3
Oct 19 2022, 06:45 AM
Nice update, Thank You

MOM GLENDA
Oct 19 2022, 07:18 AM
after i finished actvating my e-mail with the e-mail from farmtown i noticed i had a e-mail from my e-mail service they are stoping the e-mail service. have had this email since 2007 it same place i get my internet now they stoping want have any more e-mail.so now i need to change the e-mail .how do i do this on farmtown

Tiger
Oct 19 2022, 07:28 AM
after i finished actvating my e-mail with the e-mail from farmtown i noticed i had a e-mail from my e-mail service they are stoping the e-mail service. have had this email since 2007 it same place i get my internet now they stoping want have any more e-mail.so now i need to change the e-mail .how do i do this on farmtown

Hi MOM GLENDA,

The ability to change it to a new email address will be added later. Just get yourself an new email address and keep it active by using it.

debhurst51
Oct 19 2022, 10:55 AM
Thanks to all of you for your hard work over the past several weeks. Everything y'all do is very appreciated.

Woo hoo! I love new stuff!

Thanks again,
Debra from Texas

tripod
Oct 19 2022, 11:14 AM
i also linked wrong email address to this farm...where or how can we rectify this...the email i linked to is my primary email but i dont play the game on it...just this email and i havent even used or opened this email in years...helppppp taz or whoever gets it

Taz D
Oct 19 2022, 11:17 AM
i also linked wrong email address to this farm...where or how can we rectify this...the email i linked to is my primary email but i dont play the game on it...just this email and i havent even used or opened this email in years...helppppp taz or whoever gets it
Hi tripod,
You can not correct it yet. That ability will be added soon.

Alexandra_J
Oct 19 2022, 12:03 PM
what about the new train car "long animal products car"

They already have the Long Animal Products Car. You can buy it if you want it

RozeeS
Oct 19 2022, 12:38 PM
I am sure many of us have questions about moving to Farm Town's own website. Maybe a dedicated thread so we can see what has been asked and answered? Sorry but not going to suggest this in the proper place.

I welcome this move because some months back I had issues getting on FB asking me for ID, that I provided and accepted, but I was still locked out of my FB account.

I feel FB, since it changed to Meta, is a mess and is gearing up to business type of things and don't really care about their gaming community. This may turn out to be a mistake on their part.

I have friends who have lost their Farm Town account because they have been locked out of their FB accounts or because they can't currently play Farm Town with their new computer/mac/laptop/handheld on FB. They didn't know how it would impact playing farm Town on FB when upgrading their hardware.

Question 1
If someone is currently locked out of their FB will they be able to retrieve their account on the new website or is this only going to be possible if they can get back into their FB account?
What if they use an email that is registered with FB but can't access FB. Does that mean they will have to start over with Farm Town on the new website like getting a new FB account?

Question 2
If someone cannot currently play Farm Town on FB because of some technicality, does that mean they wont be able to keep their game, as it was when they stopped playing, and have to start over or will there be some way of transferring their game over to the new FT website?

Question 3
Can you confirm that once this new website is up and running, we will no longer need a FB account to play and can close our FB account?

I have been thinking of quitting FB for sometime and to know I can continue with my current FT game on a your dedicated website is fantastic news. (I have another game on FB that has done this and I no longer play this game on FB. The web game and the FB are not compatible though, they are completely different games saved at the time of transfer).
Can you confirm that this will be the case for Farm Town or will FB and Web based game be the same if we switch between the two?

Thank you for your replies, you do a great job

rwilli1
Oct 19 2022, 12:52 PM
Thank you for the update

Alexandra_J
Oct 19 2022, 12:53 PM
I have my email verified ready for the new website. But just curious how can we change our email address and get a verified email saying it's changed (if we need to change it in the future or can't get into our email address for some reason as we've forgot passwords or something. Or no verified link has come up if we have a valid email address? Obviously we change our facebook email address and put it to primary, but how do we let you know it's been changed etc.

Taz D
Oct 19 2022, 02:19 PM
I am sure many of us have questions about moving to Farm Town's own website. Maybe a dedicated thread so we can see what has been asked and answered? Sorry but not going to suggest this in the proper place.

I welcome this move because some months back I had issues getting on FB asking me for ID, that I provided and accepted, but I was still locked out of my FB account.

I feel FB, since it changed to Meta, is a mess and is gearing up to business type of things and don't really care about their gaming community. This may turn out to be a mistake on their part.

I have friends who have lost their Farm Town account because they have been locked out of their FB accounts or because they can't currently play Farm Town with their new computer/mac/laptop/handheld on FB. They didn't know how it would impact playing farm Town on FB when upgrading their hardware.

Question 1
If someone is currently locked out of their FB will they be able to retrieve their account on the new website or is this only going to be possible if they can get back into their FB account?
What if they use an email that is registered with FB but can't access FB. Does that mean they will have to start over with Farm Town on the new website like getting a new FB account?

Question 2
If someone cannot currently play Farm Town on FB because of some technicality, does that mean they wont be able to keep their game, as it was when they stopped playing, and have to start over or will there be some way of transferring their game over to the new FT website?

Question 3
Can you confirm that once this new website is up and running, we will no longer need a FB account to play and can close our FB account?

I have been thinking of quitting FB for sometime and to know I can continue with my current FT game on a your dedicated website is fantastic news. (I have another game on FB that has done this and I no longer play this game on FB. The web game and the FB are not compatible though, they are completely different games saved at the time of transfer).
Can you confirm that this will be the case for Farm Town or will FB and Web based game be the same if we switch between the two?

Thank you for your replies, you do a great job
Hi Rozee,
As we do not have any of the information you are asking currently since this is in the early planning stages for the developers , no we are not going to currently start a new thread for it. Please be patient until they are set up and we are able to get more information on how it will all work or even if if they will have to go to this as it is a back up plan.

Taz D
Oct 19 2022, 02:20 PM
I have my email verified ready for the new website. But just curious how can we change our email address and get a verified email saying it's changed (if we need to change it in the future or can't get into our email address for some reason as we've forgot passwords or something. Or no verified link has come up if we have a valid email address? Obviously we change our facebook email address and put it to primary, but how do we let you know it's been changed etc.
Hi Alexandra J,
You can not currently change your email. When they get that part added then there will be instructions on how to do it.

Kandycares
Oct 19 2022, 02:35 PM
The ONLY reason I'm still on Facebook is because it's the only way to access this game.

I want off Facebook and their attempted control of what we know and what we think.

There are other social media platforms that do not work with the government to try to control people.

Looking forward to word from you when your website is ready.

bruhelmboldt
Oct 19 2022, 03:13 PM
The ONLY reason I'm still on Facebook is because it's the only way to access this game.

I want off Facebook and their attempted control of what we know and what we think.

There are other social media platforms that do not work with the government to try to control people.

Looking forward to word from you when your website is ready.

What she said!!! AMEN!!!

pete5560
Oct 19 2022, 03:13 PM
i think this would be a good time to record the farmtown user id. if issues show up in the future, at least you have something to link yourself to your farm

Tiger
Oct 19 2022, 03:23 PM
i think this would be a good time to record the farmtown user id. if issues show up in the future, at least you have something to link yourself to your farm

Hi pete5560,

Just to be clear. If the game is moved off of Facebook, the ONLY current method to verify a Farm Town account as your own is to use your own email address to verify it. Using your FT ID isn't going to work for that.

piscesfem
Oct 19 2022, 03:55 PM
Hi guys, not sure if this place to put this....
I haven't received my confirmation email (had same issue when I forgot my forum password)

If I use another email address for THIS account, will it be ok? Or will that just confirm the account associated with that email address?


Never got response to this, can someone advise please?

Tiger
Oct 19 2022, 04:12 PM
Never got response to this, can someone advise please?

Hi piscesfem,

Apologies for the lack of response!

Do you have access to the email that you entered?
If you are no longer seeing the window to enter an email address when you load the game, please check the spam/junk folder of the email that you used and see if the email ended up there. The email will be from Farm Town and titled Verify your FarmTown account.

If you don't have access to that email anymore, you will be able to change it and use a different email address at a later time, but not today.

piscesfem
Oct 19 2022, 04:20 PM
Hi piscesfem,

Apologies for the lack of response!

Do you have access to the email that you entered?
If you are no longer seeing the window to enter an email address when you load the game, please check the spam/junk folder of the email that you used and see if the email ended up there. The email will be from Farm Town and titled Verify your FarmTown account.

If you don't have access to that email anymore, you will be able to change it and use a different email address at a later time, but today.


Hi Tiger, I still have access to my registered email address, and it says that a confirmation has been sent, but not received anything......nothing in junk/spam either

Had same issue before when I requested forgotten password for forum (think I messaged Taz about it then) but luckily I managed to remember my password so never chased it up, so appears I'm not receiving emails from FT?

Tiger
Oct 19 2022, 04:45 PM
Hi Tiger, I still have access to my registered email address, and it says that a confirmation has been sent, but not received anything......nothing in junk/spam either

Had same issue before when I requested forgotten password for forum (think I messaged Taz about it then) but luckily I managed to remember my password so never chased it up, so appears I'm not receiving emails from FT?


Hi piscesfem,

As far as we know there are no problems getting that email from the popular ones like gmail, hotmail, live etc.

Please click on this link to take you to another post, scroll down and look for the 2 email addresses there, it's worth while you adding those addresses to your safe senders list in both of your emails to see if that helps at all with future emails from FT in case your emails are blocking them for some reason:
http://r1.slashkey.com/forum/showthread.php?t=644366

Then after that, try sending a ticket into support using your other email and let them know the email address that isn't getting a response so they can look into it. If you don't get an automatic response to that ticket tonight let us know please, but please don't post your full email address on the forum.

piscesfem
Oct 19 2022, 05:44 PM
Hi piscesfem,

As far as we know there are no problems getting that email from the popular ones like gmail, hotmail, live etc.

Please click on this link to take you to another post, scroll down and look for the 2 email addresses there, it's worth while you adding those addresses to your safe senders list in both of your emails to see if that helps at all with future emails from FT in case your emails are blocking them for some reason:
http://r1.slashkey.com/forum/showthread.php?t=644366

Then after that, try sending a ticket into support using your other email and let them know the email address that isn't getting a response so they can look into it. If you don't get an automatic response to that ticket tonight let us know please, but please don't post your full email address on the forum.

I've added both to my safe senders list (that was a workout lol) sent email to support from my main email, and secondary email address, I'm in UK, so will leave it until tomorrow to see if I get an automated response....Will let you know either way.......Thanx!!

dikelly3952
Oct 19 2022, 06:13 PM
yes it iss

NJones277
Oct 19 2022, 06:31 PM
I've just had a "box" come up above the game (same place where the releases are announced) that has my email address and a "change" button. The email address is correct. Is this just to verify or is something wrong with my address???

Kathyrdr
Oct 19 2022, 06:34 PM
OK, now I am confused. Just now when I signed into FT there is a yellow box with my email address shown and the word Change next to it.
Yesterday I verified my em ail address with FT and got the verification email. Everything seemed fine, and I played as normal this morning and early this afternoon. Now I get a box showing my email address and the word Change next to it.
Do I ignore this? Is something wrong? Will this appear every time I play? I don't recall seeing anything about this in the release. Help

Snookie Sue
Oct 19 2022, 06:34 PM
Raul's post doesn't seem to indicate a big rush. My husband and I would like to take our time in selecting the ones to use. There also seem to be a few people not getting it to go through smoothly just yet. I hope there will a notification once the new site is ready and it becomes urgent. Just got another heading stating I'm not linked - in addition to the big reminder every time I open up - and it is making my FT loving, OCD old lady self nervous. Really appreciate the fact that the devs hope to never let the game go away again. :)

WillowTreeFarm
Oct 19 2022, 06:35 PM
I have the same question as NJones277. I entered and verified my email earlier today and now there is a button to change my email. Is there a problem?

Linda1943
Oct 19 2022, 06:35 PM
I received a message when I loaded the game that had my email address on it and it said "load your email" - and I was looking at my email and the message wouldn't go away so I clicked on it and then it said "Reload your game and enter your email" and now it won't load my email address. I am puzzled. Can anyone explain please?

marymarcel
Oct 19 2022, 06:39 PM
I've just had a "box" come up above the game (same place where the releases are announced) that has my email address and a "change" button. The email address is correct. Is this just to verify or is something wrong with my address???

OK, now I am confused. Just now when I signed into FT there is a yellow box with my email address shown and the word Change next to it.
Yesterday I verified my em ail address with FT and got the verification email. Everything seemed fine, and I played as normal this morning and early this afternoon. Now I get a box showing my email address and the word Change next to it.
Do I ignore this? Is something wrong? Will this appear every time I play? I don't recall seeing anything about this in the release. Help

Raul's post doesn't seem to indicate a big rush. My husband and I would like to take our time in selecting the ones to use. There also seem to be a few people not getting it to go through smoothly just yet. I hope there will a notification once the new site is ready and it becomes urgent. Just got another heading stating I'm not linked - in addition to the big reminder every time I open up - and it is making my FT loving, OCD old lady self nervous. Really appreciate the fact that the devs hope to never let the game go away again. :)

I have the same question as NJones277. I entered and verified my email earlier today and now there is a button to change my email. Is there a problem?

Hi all :)

If the email address showing up is the correct one for you, then you dont have to do anything more.

There were farmers who added a wrong email address so they have the chance to change it.

marymarcel
Oct 19 2022, 06:40 PM
I received a message when I loaded the game that had my email address on it and it said "load your email" - and I was looking at my email and the message wouldn't go away so I clicked on it and then it said "Reload your game and enter your email" and now it won't load my email address. I am puzzled. Can anyone explain please?

Hi Linda :)

You have the information in the following link from our Game Guide :
http://r1.slashkey.com/forum/showthread.php?p=6514602#post6514602

WillowTreeFarm
Oct 19 2022, 06:45 PM
Thank you for the answer Marymarcel.

marymarcel
Oct 19 2022, 06:48 PM
Thank you for the answer Marymarcel.

You are welcome WillowTreeFarm :)

Keef
Oct 19 2022, 06:55 PM
Securing your access to your FarmTown account!, I did this yesterday now today it's asking again, now their is a yellow box at the top box with my email address and Update

marymarcel
Oct 19 2022, 06:59 PM
Securing your access to your FarmTown account!, I did this yesterday now today it's asking again, now their is a yellow box at the top box with my email address and Update

Hi Keef :)

If the email address showing up in the box is the correct for you, then you dont have to do anything more.

It is for farmers who entered a wrong email address.

marymarcel
Oct 19 2022, 07:00 PM
CHANGE EMAIL ADDRESS

When you load the game, there is a new yellow box just upper the game screen. You can see "Facebook Farm Account linked to:" and your email address. Next to it you will see an UPDATE button.

If the email address is Correct for you, then you don't have to do anything more!

If the email address is NOT Correct then click in UPDATE button, you will see a confirmation message. Click in OK. Then you will get the pop up again to be able to change your email address.

joy_of_oz
Oct 19 2022, 07:09 PM
Hi, a couple of my friends have not received the email linking their email address with farmtown. What should they do ? They use different servers. Regards Joy

amanda1955
Oct 19 2022, 07:41 PM
i just had to send you another email to link my farm so gave you my Gmail account as so you have my outlook and Gmail account hope the second one was legit

nettie1212
Oct 19 2022, 07:52 PM
the confirmation email was sent to your account I clicked it and it was accepted Today I come into the game same thing over and over again confirm email How many times does a person have to do this Then at the top of the game is has NO email linked How many times do you want this to be done>

Suzan's Farm
Oct 19 2022, 07:59 PM
I realize this is minor in the big scheme of things but is there any chance that you can turn on the animations for some things ie... the Halloween items that we paid for in coins?

Thank you in advance for any attention to my request.

Best
Suzan Teel

Farmer_Susan
Oct 19 2022, 08:22 PM
This is probably a stretch but in 2012, I created a second FT account. I didn't use it long, but that farmer still appears on my neighbor list. Since then, I've tried to access it and encountered stumbling blocks - probably not remembering my username/password. I know I used an AOL email account for it but I do NOT remember the un/pw for my farm. I tried going to that email account and it's been deactivated for lack of use. Since we're doing this email thing now, might it be possible for me to get into this FT account again and begin using it? I've wanted to access that account many times since then - just for old time's sake if nothing else - but haven't known how and didn't think there would be a way. Might that be possible now? Or once this new email stuff settles down? I don't think there's a hurry - I just got kind of excited thinking I might FINALLY be able to get into that account again. :)

P.S. When I visit that farm from my neighbor list, I get the message that the farm has been archived.

FCM
Oct 19 2022, 08:29 PM
This is VERY confusing. I see a message to click here to update what I thought was already linked email. I click it and it unlinks me. Says click here to link email, but then message disappears. What is going on?

Mister-T
Oct 19 2022, 08:36 PM
CHANGE EMAIL ADDRESS

When you load the game, there is a new yellow box just upper the game screen. You can see the email address you linked to the Farm Town Account and next to it the CHANGE button.

If the email address is Correct for you, then you don't have to do anything more!

If the email address is NOT Correct then click in CHANGE button, you will be asked to reload the game. Then you will get the pop up again to be able to change your email address.



Thanks for posting this clarification Mary. I just read 3 or 4 pages of responses on this thread seeking exactly that.

My email is correct, therefore I'll ignore the update section.

marymarcel
Oct 19 2022, 08:38 PM
Thanks for posting this clarification Mary. I just read 3 or 4 pages of responses on this thread seeking exactly that.

My email is correct, therefore I'll ignore the update section.

You are welcome Mister-T :)

Developers have just changed the text into the yellow box, but the rest is the same.
You dont have to do anything if your email address is correct. :)

Qivis
Oct 19 2022, 08:41 PM
This is VERY confusing. I see a message to click here to update what I thought was already linked email. I click it and it unlinks me. Says click here to link email, but then message disappears. What is going on?

Ten minutes ago the button above my play area read "update" and now it reads
"No Email Linked!" in the red writing and "Link Email" on the button. I did it yesterday as soon as I had read the details of this update and confirmed it via the email I received. My guess is that there is a problem with the system that will be fixed when I get up in the morning.

Of course I have to get to bed early since I am still recovering from minor surgery. Maybe they are doing the computer equivalent of basal cell removal only on a computer instead of a person?!? :D

JohnAlbertini
Oct 19 2022, 08:44 PM
STOP asking us to "Update" our email. I now regret seven giving it to you!!! How will neighbors find each other if they are NOT on Facebook. The game will cease being "social" and I'll be GONE, GONE, GONE!!!

You HAVE my email so STOP asking for an UPDATE. Get that banner OFF the page!!!

MayG
Oct 19 2022, 10:05 PM
Hi Raul, i have been trying to verify my email , the link is not coming to my inbox ???

Marcia H.
Oct 19 2022, 10:52 PM
I did that yesterday, now it says I am not linked, and when I click on link email, I get told to reload the game. I have restarted the game and still can't link it. What am I doing wrong or is there a problem with the game again??

Taz D
Oct 19 2022, 11:42 PM
Hi, a couple of my friends have not received the email linking their email address with farmtown. What should they do ? They use different servers. Regards Joy
Joy, plese ask them to look in their spam folder and see if the confirmation email is there.

Please have them click on this link to take you to another post, scroll down and look for the 2 email addresses there, it's worth while you adding those addresses to your safe senders list in both of your emails to see if that helps at all with future emails from FT in case your emails are blocking them for some reason:
http://r1.slashkey.com/forum/showthread.php?t=644366


the confirmation email was sent to your account I clicked it and it was accepted Today I come into the game same thing over and over again confirm email How many times does a person have to do this Then at the top of the game is has NO email linked How many times do you want this to be done>
Nettie, please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


After you have gone through it one more time it should work and you see your email at the top.

Taz D
Oct 19 2022, 11:46 PM
This is probably a stretch but in 2012, I created a second FT account. I didn't use it long, but that farmer still appears on my neighbor list. Since then, I've tried to access it and encountered stumbling blocks - probably not remembering my username/password. I know I used an AOL email account for it but I do NOT remember the un/pw for my farm. I tried going to that email account and it's been deactivated for lack of use. Since we're doing this email thing now, might it be possible for me to get into this FT account again and begin using it? I've wanted to access that account many times since then - just for old time's sake if nothing else - but haven't known how and didn't think there would be a way. Might that be possible now? Or once this new email stuff settles down? I don't think there's a hurry - I just got kind of excited thinking I might FINALLY be able to get into that account again. :)

P.S. When I visit that farm from my neighbor list, I get the message that the farm has been archived.
Hi Susan,
Your username/password for those farms would be thesame ones for the Facebook account you used to get to them.We can't help you with those. If you can't log into that account and get to the farm I don't think there would be any way to link an email to it specially since the email associated with it is also un usable.

Taz D
Oct 19 2022, 11:48 PM
This is VERY confusing. I see a message to click here to update what I thought was already linked email. I click it and it unlinks me. Says click here to link email, but then message disappears. What is going on?
Hi FCM,
If you see the email address that you submitted to be linked to your account is showing in the yellow box with Update, you do not need to do anything else.

Taz D
Oct 19 2022, 11:51 PM
Hi Raul, i have been trying to verify my email , the link is not coming to my inbox ???
Hi May G,
Please click on this link to take you to another post, scroll down and look for the 2 email addresses there, it's worth while you adding those addresses to your safe senders list in both of your emails to see if that helps at all with future emails from FT in case your emails are blocking them for some reason:
http://r1.slashkey.com/forum/showthread.php?t=644366


Then go through the linking process again.

Taz D
Oct 19 2022, 11:54 PM
I did that yesterday, now it says I am not linked, and when I click on link email, I get told to reload the game. I have restarted the game and still can't link it. What am I doing wrong or is there a problem with the game again??
Hi Marcia H,
I moved your post to the new release thread.

Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

rodneycs
Oct 20 2022, 02:06 AM
wHY ISN'T LINKING ONE TIME WITH THE EMAIL ENOUGH? wHY ARE WE BEING ASKED EVERY TIME WE REFRESH A PAGE TO LINK THE EMAIL AGAIN? It is a nuisance. Surely linking the email once is enough!

rodneycs
Oct 20 2022, 02:22 AM
I have linked my email SIX times and I am not doing it any more. Every time ypu refresh the page you are asked to link yet again. Why is ONE time not enough?

Betty Underdahl
Oct 20 2022, 03:33 AM
The best news ever is that you've decided to move from Facebook. I know this game is the only thing tying many people to Facebook. Connecting with far-away family is what keeps me there, but I do love this game.

I agree with you. When is this going to happen?

bluehair
Oct 20 2022, 03:43 AM
I have linked my email SIX times and I am not doing it any more. Every time ypu refresh the page you are asked to link yet again. Why is ONE time not enough?

if it is the correct email you dont need to do it again.

piscesfem
Oct 20 2022, 04:31 AM
Hi piscesfem,

As far as we know there are no problems getting that email from the popular ones like gmail, hotmail, live etc.

Please click on this link to take you to another post, scroll down and look for the 2 email addresses there, it's worth while you adding those addresses to your safe senders list in both of your emails to see if that helps at all with future emails from FT in case your emails are blocking them for some reason:
http://r1.slashkey.com/forum/showthread.php?t=644366

Then after that, try sending a ticket into support using your other email and let them know the email address that isn't getting a response so they can look into it. If you don't get an automatic response to that ticket tonight let us know please, but please don't post your full email address on the forum.



TY Tiger!

Got my confirmation email now :) (adding to safe senders list obviously helped)

gringa
Oct 20 2022, 05:38 AM
I have checked my junk/spam box and I didn't receive any link. I did send the correct email address.

Tiger
Oct 20 2022, 05:42 AM
This is probably a stretch but in 2012, I created a second FT account. I didn't use it long, but that farmer still appears on my neighbor list. Since then, I've tried to access it and encountered stumbling blocks - probably not remembering my username/password. I know I used an AOL email account for it but I do NOT remember the un/pw for my farm. I tried going to that email account and it's been deactivated for lack of use. Since we're doing this email thing now, might it be possible for me to get into this FT account again and begin using it? I've wanted to access that account many times since then - just for old time's sake if nothing else - but haven't known how and didn't think there would be a way. Might that be possible now? Or once this new email stuff settles down? I don't think there's a hurry - I just got kind of excited thinking I might FINALLY be able to get into that account again. :)

P.S. When I visit that farm from my neighbor list, I get the message that the farm has been archived.

Hi Farmer_Susan,

If you can't log into that other Facebook account then there's no way for you to load the game on that account to be able to do the link email.
You can't do it using your current Facebook account if that's what you were thinking.

If you can log into the account, then all you need is an active email address for it to link it.

Tiger
Oct 20 2022, 05:45 AM
TY Tiger!

Got my confirmation email now :) (adding to safe senders list obviously helped)

Hi piscesfem,

That's great news, thank you for coming back to let us know, much appreciated!

Tiger
Oct 20 2022, 05:59 AM
Hi Everyone,

Those of you already seeing your email address above the game screen next to an Update button do NOT need to click on Update! Your account is already linked.
You ONLY need to click on Update IF the email address is wrong or you need to change it to a different one if you lose access to using that email.
Keep the email you used active by using it or your email provider can remove the ability to access it for lack of use.


Those of you not finding or getting the verification email:
Please make sure that you have checked your spam and junk folders to make sure it hasn't gone there.
If it's not there either, please click on the link below to take you to another post, scroll down and look for the 2 email addresses there, it's worth while you adding those addresses to your safe senders list in your email just in case your emails are blocking them for some reason. That will also help should you need to contact the support team in the future :

http://r1.slashkey.com/forum/showthread.php?t=644366

As there a numerous email providers, you will need to use the help section of your emails to get the correct instructions on how to add email addresses to safe senders for your email.

Jeanettes270
Oct 20 2022, 08:19 AM
Hi piscesfem,

That's great news, thank you for coming back to let us know, much appreciated!

Hasn't worked for me yet

Jeanettes270
Oct 20 2022, 08:22 AM
Hasn't worked for me yet. Both address are added to my contacts. Never had problems gett emails fron this site before. I have checked all folders

Jeanettes270
Oct 20 2022, 08:46 AM
Hasn't worked for me yet. Both address are added to my contacts. Never had problems gett emails fron this site before. I have checked all folders
I clicked the little icon on top right and it gave me a pop up and I seen I had put my email address in wrong. (Vision impaired) fixed email address and I got my confirmation email. My fault.

bugs22
Oct 20 2022, 09:31 AM
Simply put: Does the email I link to my farm have to be the same email that I log into FB with? I no longer have access to that email to get the confirmation.

Qivis
Oct 20 2022, 09:51 AM
Hi Everyone,

Those of you already seeing your email address above the game screen next to an Update button do NOT need to click on Update! Your account is already linked.
You ONLY need to click on Update IF the email address is wrong or you need to change it to a different one if you lose access to using that email.
Keep the email you used active by using it or your email provider can remove the ability to access it for lack of use.


Those of you not finding or getting the verification email:
Please make sure that you have checked your spam and junk folders to make sure it hasn't gone there.
If it's not there either, please click on the link below to take you to another post, scroll down and look for the 2 email addresses there, it's worth while you adding those addresses to your safe senders list in your email just in case your emails are blocking them for some reason. That will also help should you need to contact the support team in the future :

http://r1.slashkey.com/forum/showthread.php?t=644366

As there a numerous email providers, you will need to use the help section of your emails to get the correct instructions on how to add email addresses to safe senders for your email.


Hi Tiger,
What about those of us who ALREADY CONFIRMED it 2 days ago but whose button reads NOT LINKED?

Qivis
Oct 20 2022, 09:53 AM
Joy, plese ask them to look in their spam folder and see if the confirmation email is there.

Please have them click on this link to take you to another post, scroll down and look for the 2 email addresses there, it's worth while you adding those addresses to your safe senders list in both of your emails to see if that helps at all with future emails from FT in case your emails are blocking them for some reason:
http://r1.slashkey.com/forum/showthread.php?t=644366



Nettie, please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


After you have gone through it one more time it should work and you see your email at the top.


Been there. Done that. Still same not linked message above the game.

Taz D
Oct 20 2022, 09:57 AM
Been there. Done that. Still same not linked message above the game.
Hi Qivis,
If it says not linked then you will need to do it again. Theere were changes made after the first day it was up so some had to do it again.

rodneycs
Oct 20 2022, 10:58 AM
Hi Qivis,
If it says not linked then you will need to do it again. Theere were changes made after the first day it was up so some had to do it again. BUt WHY SIX Times and still it says I am not linked. I am fead up wo=ith again and again linking and next and getting an email confirmation and then again. Why is ONE time not enough?

Tiger
Oct 20 2022, 11:09 AM
BUt WHY SIX Times and still it says I am not linked. I am fead up wo=ith again and again linking and next and getting an email confirmation and then again. Why is ONE time not enough?

Hi rodneyscs,

Did you get the verification email and did you read the information and click on the link in that email?
Did you see the Thanks for Verifying your email message?
If you did not, that could be what the problem is.

If you are using the same email provider that you used for the forum, we are not aware of any problems with getting verified using that email provider. Many are using that provider and not having problems so we need to figure out why it's not working for you.

If you are using a different email provider, which one is it? Please do not post the full address on the forum, we only need to know which provider it is, for example, hotmail, gmail, outlook etc

Qivis
Oct 20 2022, 12:32 PM
Hi Qivis,
If it says not linked then you will need to do it again. Theere were changes made after the first day it was up so some had to do it again.

Hey Taz the Man,
I gave up since I had already asked the question a couple times and filled out a support ticket. So thanks for getting back to me. I understand how you guys may have missed it the first time I asked since a lot of people have not been able to get their accounts linked even once. Not a problem for me though since I just copy and paste using the keyboard shortcuts. Plus the popup has my address there already from the first time. :) So I will just do it again. At least now I remember which email provider it is too.

mau52
Oct 20 2022, 12:35 PM
Hello,Farmtown asked for my email for when the game is no longer on Facebook.On completing my email for some unknown reason i put A FULL STOP at the end.
Please can someone from the farmtown team HELP as each time i try to fix this mistake and follow the section with the green tick it automatically puts the full stop back.
THANKYOU .

marymarcel
Oct 20 2022, 12:43 PM
Hello,Farmtown asked for my email for when the game is no longer on Facebook.On completing my email for some unknown reason i put A FULL STOP at the end.
Please can someone from the farmtown team HELP as each time i try to fix this mistake and follow the section with the green tick it automatically puts the full stop back.
THANKYOU .

Hi mau52 :)

I moved your post to the New Release thread.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then load your game.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

Try to fix the problem following the instructions given this link:
http://r1.slashkey.com/forum/showthread.php?p=6514970#post6514970

If you still have problems, then close everything restart your computer.

Then try to change the email again.

Tiger
Oct 20 2022, 02:32 PM
Hi Everyone,

Those of you still having problems with the email verification, if you have clicked on the link in the email that you were sent and saw the yellow thanks message and have reloaded the game and it's either

not showing you your email address in the yellow box above your game


telling you that you need to Link Email again


telling you to finish linking


Please check your browsers are still up to date and then run memcache.

To run FT memcache Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload the game.

If the yellow box at the top hasn't corrected to show your email, try the Link Email one more time please.

This has corrected the issue for some users!

Dayradon
Oct 20 2022, 05:52 PM
Trying to get the email linked for my mom.

Asked for the email, i input, no email ever arrives.

Tried 3x, now it doesn't ask anymore.
Verified email is active and receiving by sending to it from two seperate providers. Both arrived in 5s or less.

There is nothing in junk.

Next steps please, or could you provision on the back end?

adabelle
Oct 20 2022, 05:52 PM
need to copy and paste the e-mail address and can't
it is [emal]email removed by a moderator[/email] Please help my keyboard is messed up.

marymarcel
Oct 20 2022, 06:09 PM
Trying to get the email linked for my mom.

Asked for the email, i input, no email ever arrives.

Tried 3x, now it doesn't ask anymore.
Verified email is active and receiving by sending to it from two seperate providers. Both arrived in 5s or less.

There is nothing in junk.

Next steps please, or could you provision on the back end?

Hi Dayradon :)

I moved your post to the New Release thread.

Please read the following information and see if that helps you:
http://r1.slashkey.com/forum/showthread.php?p=6514970#post6514970

marymarcel
Oct 20 2022, 06:18 PM
need to copy and paste the e-mail address and can't
it is [emal]email removed by a moderator[/email] Please help my keyboard is messed up.

Hi adabelle :)

I moved your post to the New Release thread.

Also, I removed your email address as it is not a good idea to post it in an open forum.

I'm not sure why you can't type your email address instead of copy and paste it but thing is that WebGL provides very limited support for copy and paste so developers had to implement it from scratch.

If the method of using the mouse to highlight what you want to Copy/Paste/Cut and right clicking the menu options doesn't work, you can try highlighting only the word(s) you want to copy/cut or paste and then try using the following on your keyboard:

Windows Users:
CTRL+C (Copiar)
CTRL+X (Cortar)
CTRL+V (Pegar)

Mac Users:
Command (or Cmd) ⌘-C (Copiar)
Command (or Cmd) ⌘-X (Cortar)
Command (or Cmd) ⌘-V (Pegar)

Digger T.
Oct 20 2022, 08:51 PM
was not e-mailed link?

marymarcel
Oct 20 2022, 09:01 PM
was not e-mailed link?

Hi Digger T :)

You need to explain us which problem you are having.

If it is related to Secure your Farm Town account then please read the following information:
http://r1.slashkey.com/forum/showthread.php?p=6514966#post6514966

Dayradon
Oct 20 2022, 11:15 PM
Hi Dayradon :)

I moved your post to the New Release thread.

Please read the following information and see if that helps you:
http://r1.slashkey.com/forum/showthread.php?p=6514970#post6514970


Hello thanx for the help. It's a new empty email account, so the only two messages are my test ones. spam, trash,archive are all empty. I have added the two emails support/billing @slashkey.com as contacts and set filters to move them to the inbox. I have no approved senders list in ymail.

Further, the update button you mention has disappeared and it simply reads:


"To finish linking your email to your account click the link in the verification email we sent you."

So I can't change it, or even reenter the same one. Of course we're dealing with an 83yro person whom having them make a brand new email from another provider is just asking for trouble in all sorts of ways.

Sayso
Oct 20 2022, 11:49 PM
I had a guff time saving my email on Yahoo. It is now where it's supposed to be. And I do hope that I'm not using the wrong things.

Taz D
Oct 21 2022, 12:20 AM
Hello thanx for the help. It's a new empty email account, so the only two messages are my test ones. spam, trash,archive are all empty. I have added the two emails support/billing @slashkey.com as contacts and set filters to move them to the inbox. I have no approved senders list in ymail.

Further, the update button you mention has disappeared and it simply reads:


"To finish linking your email to your account click the link in the verification email we sent you."

So I can't change it, or even reenter the same one. Of course we're dealing with an 83yro person whom having them make a brand new email from another provider is just asking for trouble in all sorts of ways.
Hi Dayradon,
How to do this to be able to do it again is in the following link:
http://r1.slashkey.com/forum/showthr...66#post6514966 (http://r1.slashkey.com/forum/showthread.php?p=6514966#post6514966)
I am not sure Ymail will work if there isn't any way to list allowed email addresses, but try adding those to your "contacts" for that email and see if that will work when you retry again.

celiap2009@hotmail.co.uk
Oct 21 2022, 02:36 AM
Hi can you please resend Email conformation link

Tiger
Oct 21 2022, 05:50 AM
Hi can you please resend Email conformation link

Hi celiap2009,

Are you seeing your email address in the yellow box above your game screen along with an Update button, if you are and the email address is correct you you don't need to click on Update.

We can't send that email to you, if you haven't found the email yet, please check the spam/junk folder of your emails and see if it ended up there.

Alexandra_J
Oct 21 2022, 07:08 AM
Hi, Can I redo my facebook farm town account thing along with the same email as I want to make a detailed file on it on what to do for my own personal use.

Kathyrdr
Oct 21 2022, 07:15 AM
I was playing Farm Pass and it said I needed 3 ingredient packs from friends. I went to my gifts and took flour, tomatoes and sausage pack. The game did not accept of them as an ingredient pack. What does it see as an ingredient pack???

Tiger
Oct 21 2022, 07:28 AM
I was playing Farm Pass and it said I needed 3 ingredient packs from friends. I went to my gifts and took flour, tomatoes and sausage pack. The game did not accept of them as an ingredient pack. What does it see as an ingredient pack???

Hi Kathyrdr,

You need to open one of your regular facilities and click the + on product made in it and post that request to Facebook. It will also show up on Other Wall Requests for your friends to see, you won't see it there yourself.
When three different friends send you that ingredient, then you can accept those ingredients from your gift box.
They must be ingredients that you have received after requesting them, you can't exchange or accept gifts from the gift page for this goal.

Kathyrdr
Oct 21 2022, 07:32 AM
Hi Kathyrdr,

You need to open one of your regular facilities and click the + on product made in it and post that request to Facebook. It will also show up on Other Wall Requests for your friends to see, you won't see it there yourself.
When three different friends send you that ingredient, then you can accept those ingredients from your gift box.
They must be ingredients that you have received after requesting them, you can't exchange or accept gifts from the gift page for this goal.

Thanks for the information. I was REALLY confused as I thot ingredients from friends were what they wanted and the game just did not like me LOL

Tiger
Oct 21 2022, 07:37 AM
Thanks for the information. I was REALLY confused as I thot ingredients from friends were what they wanted and the game just did not like me LOL

You're welcome Kathyrdr,

There are a bunch of example of the different goals in the game guide should you need information in the future, here's the link:
http://r1.slashkey.com/forum/showthread.php?t=658742

If you still need some more help you can always request that in the Help and Support section, here's the link to that thread:
http://r1.slashkey.com/forum/showthread.php?t=658750

JudyD1651
Oct 21 2022, 09:26 AM
Thanks for the update. I am looking forward to the Farm Town move. Also thank you for having patience with all of us. God bless you all!

millie.g007@yahoo.com
Oct 21 2022, 01:13 PM
Thanks for the updates, however I had to re-activate my mail account and did not receive the email linking my email to my account. Can you resend it?

Tiger
Oct 21 2022, 01:24 PM
Thanks for the updates, however I had to re-activate my mail account and did not receive the email linking my email to my account. Can you resend it?

Hi millie.g,

Have you checked the spam/junk folder of your emails to see if it went there?
If not please do so.

brewergirl1961
Oct 21 2022, 02:05 PM
Hi, I noticed yesterdays daily goal was to water 27 Prickly pear plants with watering can. I watered (with can) over 200 in seperate sections, but did not confirm, on one field, even though I reloded to get my quota, with what was unwatered, But did accept 16 from my quest farm. Today same has happened, regarding accepting genuine gift of tomb stones. I collected and even placed on my farm 40, and again it has not registered that I have received them. Is there a glitch regarding the farm pass, Please?

marymarcel
Oct 21 2022, 04:00 PM
Hi, I noticed yesterdays daily goal was to water 27 Prickly pear plants with watering can. I watered (with can) over 200 in seperate sections, but did not confirm, on one field, even though I reloded to get my quota, with what was unwatered, But did accept 16 from my quest farm. Today same has happened, regarding accepting genuine gift of tomb stones. I collected and even placed on my farm 40, and again it has not registered that I have received them. Is there a glitch regarding the farm pass, Please?

Hi brewergirl :)

I moved your post to the New Release thread.

There is no way for us to check your daily flower goal from yesterday but if you get another one in the future, please be sure that the flowers you need watering have at least 2 empty drops.

About your current daily goal for Accepting 2 Tombstone gifts: there are 4 different Tombstone gifts in Send gifts tab.
The ones you accepted are not the same the farm pass is asking you.

Please open your farm pass and check the position for the skeleton on the tombstone and you will see it is not the same you accepted and are placed on your farm 40

marymarcel
Oct 21 2022, 04:03 PM
Hi Farmers :)

From Raul's notes for the New Release:

Post Release Updates - October 21th, 4:10PM

- Added more instructions and clarifications to the process of linking an email to your Facebook Farmtown account.

- If you tried to link an email but you didn't receive the verification email we sent, we will show you an automatic popup when the game loads with more instructions. Sometimes we will be able to tell you with high degree of confidence that the email address you used was misspelled or no longer valid.

Graybow
Oct 21 2022, 07:11 PM
it keeps asking for my email i send it and it tells me to reboot how

Green Thumb Grammy
Oct 21 2022, 07:35 PM
You've done great work! Thank you for all the hard work! I have a problem, I linked my e-mail to FT the first time it appeared, went to email and verified it also. I was asked 3 times yesterday and did the same thing, entered it and verified it 3 times. This morning, was asked to like my email again. How may times do I have to like email and verify it? And I only have 1 email address.

marymarcel
Oct 21 2022, 08:42 PM
it keeps asking for my email i send it and it tells me to reboot how

Hi Graybow :)

After sending your email address, did you open it and looked for the mail sent by the game?
You need to complete the process by opening the mail and clicking in Confirm your email. Then you have to reload the game.

If the email address showing up above the game screen is the correct one, then you dont have to click in Update.

You have more information in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6514602#post6514602

marymarcel
Oct 21 2022, 08:44 PM
You've done great work! Thank you for all the hard work! I have a problem, I linked my e-mail to FT the first time it appeared, went to email and verified it also. I was asked 3 times yesterday and did the same thing, entered it and verified it 3 times. This morning, was asked to like my email again. How may times do I have to like email and verify it? And I only have 1 email address.

Hi Green Thumb Grammy :)

Which message do you see in the yellow box above the game screen?
If it shows your correct email address then you dont have to click in Update button.

Please read the following information:
http://r1.slashkey.com/forum/showthread.php?p=6514602#post6514602

Walkies
Oct 22 2022, 04:15 AM
Thanks for all the recent updates, with the new levels being especially welcome!
Thanks for your hard work during the time we were cut off. Thanks for deciding to have your own website just in case this happens again.
And a huge thank you for the farm pass! What a great idea! I can't say I was especially looking forward to it but it is GREAT! The rewards are brilliant and achievable even in spite of being away for a whole week and even if there are some quests you can't complete there's still a very good chance of winning all the prizes! WOW!! :)

Tom C
Oct 22 2022, 06:21 AM
hey had a friend tell me that they got a seasonal goal to unload 10 ships, we only have 9 days till it starts over with next month, we only get one ship a day back so how is that going to work

Tiger
Oct 22 2022, 06:55 AM
hey had a friend tell me that they got a seasonal goal to unload 10 ships, we only have 9 days till it starts over with next month, we only get one ship a day back so how is that going to work

Hi Tom C,

Just like Quests the goals are assigned at random. Not everyone will find every goal easy or even possible to complete as we get towards the end of the season.
In this case if someone already had some ships ready to unload this morning, those would count and they have the rest of the season to try and get the rest dispatched and unloaded in time. If they know that they can't achieve that, and still need more points then they will have to try to complete other goals.

marymarcel
Oct 22 2022, 08:26 AM
Hi guys and gals :)

Post Release Updates - October 21th, 11:20PM

- New levels will be released this weekend or on Monday.

Dr. Dirt
Oct 22 2022, 09:11 AM
I have a neighbor that has 44 farms with facilities to work both regular facilities and service facilities. When I started working them it was 9:51. When the service facilities finished it was 10:06. When the regular facilities finished it was 10:10. 19 minutes to work one persons facilities is to long. This is the extreme but they are all STILL working slow!

eastcoast
Oct 22 2022, 09:22 AM
the farm pass neighbor to work a job is not working
hope it will come soon and work

marymarcel
Oct 22 2022, 09:31 AM
the farm pass neighbor to work a job is not working
hope it will come soon and work

Hi eastcoast :)

Please let us know which goal you are trying to complete.

I checked your farm pass and saw that daily goal for harvesting flowers is completed.
Other than that you have to work your friends Eye Clinic 217 times and by the time I checked it was 35/217

BobJones
Oct 22 2022, 10:07 AM
every time i try to register email i get a msg that says error sending email check email or try again later. the email address is correct so i dont know why it wont work.

Tiger
Oct 22 2022, 10:34 AM
every time i try to register email i get a msg that says error sending email check email or try again later. the email address is correct so i dont know why it wont work.

Hi BobJones,

Make sure a period or extra space isn't in the address as that's a common mistake.
Is your browser still up to date?
Have you tried a different browser?
How long did you wait until you tried again?
Did you reload the game before trying again?

marymarcel
Oct 22 2022, 05:23 PM
Game Offline Issue, October 22nd, 2022

We are all experiencing the off line problem when loading the farms.

You are still able to work your farms off line same as your Super Neighbors.

We have emailed the developers to let them know.
Thanks for your patience.

marymarcel
Oct 22 2022, 06:40 PM
Game Offline Issue is Fixed - We apologize for the inconvenience!

Meilandra
Oct 22 2022, 11:36 PM
I accidentally set up my noob account with my main email and now I can't attach it to my main. How do I undo it?

I also can't accept or send gifts from my noob, I keep getting error messages when I try to send, and I accept gifts but they don't go into my storage or disappear from my requests page.

Taz D
Oct 22 2022, 11:51 PM
I accidentally set up my noob account with my main email and now I can't attach it to my main. How do I undo it?

I also can't accept or send gifts from my noob, I keep getting error messages when I try to send, and I accept gifts but they don't go into my storage or disappear from my requests page.
Hi Meilandra,
I moved your post to the new release thread to answer you.
You would need to change the email address for your noob account to the correct one for it. To do that click on the Upgrade button in the yellow box at the top of your farms. Then you should be able to add the correct email to your primary account.


Please post your gift problems in the following thread link:
http://www.slashkey.com/forum/showthread.php?t=657506

mbcashman
Oct 23 2022, 11:32 AM
Just curious on how many times I have to link my e mail address to Slash Key. I link and it is ok for a day or two and then I get a new message that I am not linked. What gives???

Taz D
Oct 23 2022, 11:44 AM
Just curious on how many times I have to link my e mail address to Slash Key. I link and it is ok for a day or two and then I get a new message that I am not linked. What gives???
Hi mbcashman,
I moved your post to the release thread since this is new.
What do you see at the top of your farms when you have the email linked for the 2 days? And what do you see at the top in the yellow box when you think it is no longer linked?

There is information in the following link about the different situations that might help:
http://www.slashkey.com/forum/showthread.php?t=314802#post6514966

JbarLFarms
Oct 23 2022, 07:24 PM
Just curious on how many times I have to link my e mail address to Slash Key. I link and it is ok for a day or two and then I get a new message that I am not linked. What gives???

I'm curious how to find out what email address is connected to my Farm Town account. I have 2 email accounts tied to my Facebook account. Is there any way of knowing which is the correct one? Any help appreciated. Thanks.

Taz D
Oct 23 2022, 07:36 PM
I'm curious how to find out what email address is connected to my Farm Town account. I have 2 email accounts tied to my Facebook account. Is there any way of knowing which is the correct one? Any help appreciated. Thanks.
Hi JbarLFarms,
Use which ever email address you want as when you enter your email at that time it connects that email to your farms.

THEONEDMZ
Oct 23 2022, 09:12 PM
How often will i need to link my email account seem every time i log out and the back in its asking to link an email account ???????????

Taz D
Oct 23 2022, 09:20 PM
How often will i need to link my email account seem every time i log out and the back in its asking to link an email account ???????????
Hi The onedmz,
I moved your post for Suggestions to the Hews & Announcements release thread as you are not making a suggestion for the game.
You should only have to link your email once. Are you seeing your email address in the yellow box at the top with an Update button? If so then you do not need to do any more for it.
If you are not seeing that did you get the emiail to confirm your email address? If you didn't do that then you will need to complete the confirmation. Be sure to check your spam folder in your email.


Information about this is available in the following link:
http://www.slashkey.com/forum/showthread.php?t=314802

marymarcel
Oct 23 2022, 10:58 PM
Hi Farmers :)

From Raul's notes for the New Release

Post Release Updates - October 23rd, 11:50PM

- Released 25 new levels.

Known Issues:

- Some game operations have been slower than usual for the past weeks, like accepting gifts and working facilities, we are currently researching this.

Aussie Rae
Oct 24 2022, 12:04 AM
ty for the 25fc, :)

michelle jo
Oct 24 2022, 03:06 AM
thanks for the new levels and cash

Tom C
Oct 24 2022, 10:33 PM
I have noticed that working facilities/ factories is slower on some farms and fast on others not sure if this helps or not. might have to do with the number of facilities/ factories , some farmers have more than others

Taz D
Oct 24 2022, 10:34 PM
I have noticed that working facilities/ factories is slower on some farms and fast on others not sure if this helps or not. might have to do with the number of facilities/ factories , some farmers have more than others
Hi Tom C,
The developers are aware of this and looking into it.

knudhp
Oct 27 2022, 02:38 AM
It has started writing "Farm not linked" reload game. But everything has been working fine until today, my farm was linked to my email, but every time I start it asks to link my account.
But I can't allow that. When I reload, nothing comes up that I can link to

Facebook USER ID number is: 1322424814 Build No: 412

knudhp
Oct 27 2022, 03:22 AM
i all works fine no

Alexandra_J
Oct 27 2022, 05:54 AM
Just curious:

At the moment new and old players have to go through facebook to play farm town.
I know you've said that you will send us an email when you move away from facebook (when it comes to it)
What will happen then for anyone who hasn't played farm town before and would like to start? How would they get into the game etc?

marymarcel
Oct 27 2022, 07:40 AM
It has started writing "Farm not linked" reload game. But everything has been working fine until today, my farm was linked to my email, but every time I start it asks to link my account.
But I can't allow that. When I reload, nothing comes up that I can link to

Facebook USER ID number is: 1322424814 Build No: 412

i all works fine no

Hi knudhp :)

All the information about linking your farm town account is in the following link, hope it will help you:
http://r1.slashkey.com/forum/showthread.php?p=6514966#post6514966

marymarcel
Oct 27 2022, 07:43 AM
Just curious:

At the moment new and old players have to go through facebook to play farm town.
I know you've said that you will send us an email when you move away from facebook (when it comes to it)
What will happen then for anyone who hasn't played farm town before and would like to start? How would they get into the game etc?

Hi Alexandra_J :)

The developers will give information and instructions in case the game moves to its own website.

JNelson
Oct 29 2022, 01:03 PM
put email in for link, then tried to pull up that email but it was too old, so made a new one, but how do it go back on the link box so can put in the new one?

marymarcel
Oct 29 2022, 01:12 PM
put email in for link, then tried to pull up that email but it was too old, so made a new one, but how do it go back on the link box so can put in the new one?

Hi JNelson :)


You have instructions in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthread.php?p=6514966#post6514966

JNelson
Oct 29 2022, 01:45 PM
Hi JNelson :)


You have instructions in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthread.php?p=6514966#post6514966


i went there first it doesn't have this particular scenario

marymarcel
Oct 29 2022, 01:52 PM
i went there first it doesn't have this particular scenario

If you need to change your email address then you have to click in "Click here" in the yellow box above the game screen.

You then will see an embedded page notification, you have to click in Ok.

After that, if you dont get the pop up to Link your email address then click in the Link Email icon (a mailbox) on the left side of your game screen.

If that is not what you need, then please explain exactly which steps have you done.

JNelson
Oct 29 2022, 06:17 PM
If you need to change your email address then you have to click in "Click here" in the yellow box above the game screen.

You then will see an embedded page notification, you have to click in Ok.

After that, if you dont get the pop up to Link your email address then click in the Link Email icon (a mailbox) on the left side of your game screen.

If that is not what you need, then please explain exactly which steps have you done.

that not work, having the person i was helping post here directly.

they put an email in the link space, then brought up the email carrier, however it was so old they were unable to get into it to confirm the email... there is no way we can see for her to start over and put in the new email she made

marymarcel
Oct 29 2022, 06:22 PM
that not work, having the person i was helping post here directly.

they put an email in the link space, then brought up the email carrier, however it was so old they were unable to get into it to confirm the email... there is no way we can see for her to start over and put in the new email she made

Ok JNelson, we will wait for that person to post.

doldfather
Oct 29 2022, 06:42 PM
I need to have the link where is says "click here" to make change. I had put in old email address, but PW not working to be

able to verify. So I make a new email and PW.

Taz D
Oct 29 2022, 06:48 PM
I need to have the link where is says "click here" to make change. I had put in old email address, but PW not working to be
able to verify. So I make a new email and PW.
Hi Doldfather,
Look at the top of your game for the Yellow box between the Farm Town names. You will see there isn't an email address there since you didn't complete the confirmation for the first one. It will have a button for "Link Email. Click on that and follow the instructions in the pop up to reload your farms. Then after reloading you will see the mail box on the left side of your farms. Click on that and put in the new email address. Then go to your new email to click on the confirmation. When you go back to your farms reload them and you will see that email in the yellow box.

JNelson
Oct 29 2022, 07:14 PM
Hi Doldfather,
Look at the top of your game for the Yellow box between the Farm Town names. You will see there isn't an email address there since you didn't complete the confirmation for the first one. It will have a button for "Link Email. Click on that and follow the instructions in the pop up to reload your farms. Then after reloading you will see the mail box on the left side of your farms. Click on that and put in the new email address. Then go to your new email to click on the confirmation. When you go back to your farms reload them and you will see that email in the yellow box.

taz she stuck on the yellow box step that says "to finish linking" since she can't do that,, she stuck .. there no place to reset it so she can start over

https://www.facebook.com/photo/?fbid=5708971569126157&set=a.100994349923935

Taz D
Oct 29 2022, 07:16 PM
taz she stuck on the yellow box step that says "to finish linking" since she can't do that,, she stuck .. there no place to reset it so she can start over

https://www.facebook.com/photo/?fbid=5708971569126157&set=a.100994349923935
Hi JNelson,
Then please send her to Support as we don't have any way to reset it for her.

rodneycs
Oct 30 2022, 05:32 AM
We will NEVER use the farm pass again. It is a complete waste of money. We want the yellow lozenge gone from the farm town page as it inteferes with sowing and harvesting. Why post caption about the farm town pas. I do not have a single neighbour who thinks the farm town pass is a good thing.

nettie1212
Oct 30 2022, 06:22 AM
More farm expansions? However, you can only have a certain amount of items on a farm no matter how big FT developers decide to expand the farms Why are they not adding new farms?

honeyg56
Oct 30 2022, 08:21 AM
My email address used to show up under "Facebook Farmtown account linked to" up until yesterday and today it is not showing my email address. Any suggestions on how to fix this?

Taz D
Oct 30 2022, 08:36 AM
My email address used to show up under "Facebook Farmtown account linked to" up until yesterday and today it is not showing my email address. Any suggestions on how to fix this?
Hi Honeyg,
I moved your post to the new release thread.
What do you see in that yellow box at the top of your farms? There should be either a button with Link Email in it or a statement with Click Here link in it to get you to how to re-add your email.
There is some information on this in the Game Guide chapter 1:
http://www.slashkey.com/forum/showthread.php?t=314802

honeyg56
Oct 30 2022, 08:55 AM
Hi Taz

This is what I see

Facebook farmtown account linked to
If you need to change the email click here.

My email address is now missing on the above statement but it was showing up until yesterday. Do I now need to relink it

Taz D
Oct 30 2022, 09:01 AM
Hi Taz

This is what I see

Facebook farmtown account linked to
If you need to change the email click here.

My email address is now missing on the above statement but it was showing up until yesterday. Do I now need to relink it
Hi Honeyg,
Yes click on the "Click Here" in that statement and follow the directions in the pop up that shows. After you reload your farms then click on the mail box on the left side to add your email back in.

honeyg56
Oct 30 2022, 09:01 AM
No it won't let me relink it, it shows the quote to link it, tells me to reload the game and enter my email address and when I do that no statement comes up

Yeah now working again - thank you

rmhand
Oct 30 2022, 04:28 PM
I can get into the game, but cannot link my email to it.
Every time I click on the email link it pops up with the following error:

An embedded page at I1.slashkey.com says
To link your email to this Facebook Farmtown account just reload the game and enter your email when asked.
I've tried several times. The game loads, but I'm never asked to enter my email address.

Taz D
Oct 30 2022, 04:31 PM
I can get into the game, but cannot link my email to it.
Every time I click on the email link it pops up with the following error:

An embedded page at I1.slashkey.com says
To link your email to this Facebook Farmtown account just reload the game and enter your email when asked.
I've tried several times. The game loads, but I'm never asked to enter my email address.
Hi rmhand. That pop up is telling you what to do for the next step. Reload your farms, then look for the mail box on the left side and click on that for a pop up to add your email address in.

rmhand
Oct 30 2022, 05:02 PM
Got it. Thanks a million!

amanda1955
Oct 30 2022, 07:18 PM
decided to change my email back to the original one which is (email removed) but it has not worked just crazy am over it don't know how it can be fixed but now maybe if you could send a link to that email to verify

Taz D
Oct 30 2022, 07:33 PM
decided to change my email back to the original one which is (email removed) but it has not worked just crazy am over it don't know how it can be fixed but now maybe if you could send a link to that email to verify
Hi Amanda,
We don't have any way to send confirmation email. When you entered the new email address then that email is automatically sent. Check your spam folder to see if has been sent there.

amanda1955
Oct 31 2022, 02:33 AM
it was the 1st one had and clicked on the old link now it shows no email on the top of farm and when click on link it doesn't work so too bad if you don't have the email in my enquiry as linked to farm

marymarcel
Oct 31 2022, 07:47 AM
it was the 1st one had and clicked on the old link now it shows no email on the top of farm and when click on link it doesn't work so too bad if you don't have the email in my enquiry as linked to farm

Hi amanda :)

Please load your farms and let us know which exact message is showing up in the yellow box above your game screen. Thanks!

amanda1955
Oct 31 2022, 04:01 PM
i tried to post a screenshot but it does not work on this but basically I clicked on the old link to verify the mail and it says that email is linked and so it should but on the top thing the email is not showing maybe cause you hid that email but I will delete that post if the case

Taz D
Oct 31 2022, 04:09 PM
i tried to post a screenshot but it does not work on this but basically I clicked on the old link to verify the mail and it says that email is linked and so it should but on the top thing the email is not showing maybe cause you hid that email but I will delete that post if the case
Hi Amanda,
The email addresses are not hidden by Farm Town. If you are seeing the statement that says "if you need to change the email click here then please click on the click here.
Then reload your farms and look for the mail box on the left side of your farms. Click on that and add the same email in the box. After that you will need to go look for the new confirmation email and click on the link in it. Then reload your farms and see if the email address is now showing.

Grumpdad
Oct 31 2022, 04:41 PM
I appreciate you have said you are working on the slow gifts and facilities, but it it now a joke, 35 minutes to work one persons facilitates and 4 minutes to accept 50 gifts? I guess it is time to find another game or maybe do some work in the house?

Taz D
Oct 31 2022, 07:43 PM
I appreciate you have said you are working on the slow gifts and facilities, but it it now a joke, 35 minutes to work one persons facilitates and 4 minutes to accept 50 gifts? I guess it is time to find another game or maybe do some work in the house?
Hi Grumpdad,
They are working on this but it is has been complicated by the addition of the security measures that Facebook required. Please be patient while they work to find the slowdown and correct it.

amanda1955
Oct 31 2022, 10:59 PM
Hi Amanda,
The email addresses are not hidden by Farm Town. If you are seeing the statement that says "if you need to change the email click here then please click on the click here.
Then reload your farms and look for the mail box on the left side of your farms. Click on that and add the same email in the box. After that you will need to go look for the new confirmation email and click on the link in it. Then reload your farms and see if the email address is now showing.

got it to work ty

michelle jo
Nov 01 2022, 06:37 AM
hi i have been asked for farmpass to get 15 gifts of pumpkins i now have 7 but it has only saying i have 2 can you help with this please and thank you

Rob T
Nov 01 2022, 07:13 AM
hi i have been asked for farmpass to get 15 gifts of pumpkins i now have 7 but it has only saying i have 2 can you help with this please and thank you

Hi michelle jo,

The gifts are specific, as there are several pumpkin faces, you must make sure you are claiming the correct pumpkin face. Farm Pass wont accept the other views.

michelle jo
Nov 01 2022, 07:28 AM
ok thank you

Taz D
Nov 01 2022, 10:25 PM
Update by Raul:
Post Release Updates - November 1st, 10:00PM

- Bugfix: Linked emails were reset to empty when changing your avatar name or sex in the Accounts tab.

- Removed seasonal gift decorations from the Farm Pass 'Receive Specific Gift' goal.

- Added a note icon next to each player in the Farm Pass collect farm cash gift screen so you can say Thanks back.

- The search bar in the custom sort screen in the Facility Manager now accepts more than one facility name separated by comma and you can use the arrows to scroll through them.

- When arriving at an empty marketplace we suggest players to set the language to English (US) in their preferences.

Alexandra_J
Nov 02 2022, 05:44 AM
Suggestion: If farmtown goes ahead with the new website etc, can we have a multi lingual translater available for us to use via the farm town chat and farmtown messages

I hired a person and dear of her she's spanish, and she was replying in spanish too. I had to use google translate for me to know what she was saying (and she didn't understand me either when I replied in English) so I translated what I said to her in English to Spanish, 'Thank you for helping' (shame you can't copy and paste anymore) and she was so happy that I 'understood' her. Little does she know though I was using google translate. We're playing worldwide so I am quite surprised this isn't available anyway

Tom C
Nov 02 2022, 08:40 AM
can we get the thanksgiving stuff thank you

Serenity Dilsworth
Nov 02 2022, 11:57 AM
My email was linked, now it's not. I have reloaded, rebooted and cleared my memcache. Not sure what to do now to fix it.

Serenity Dilsworth
Merrymeet Farms

Taz D
Nov 02 2022, 12:09 PM
My email was linked, now it's not. I have reloaded, rebooted and cleared my memcache. Not sure what to do now to fix it.

Serenity Dilsworth
Merrymeet Farms
Hi Serenity,
I moved your post to the current release thread as this is about this release.
This was a problem that has been fixed now to prevent this happening, but you will need to re-add your email address the way you did the first time.

You will need to click again on the link in the yellow box to add your email address. After you have clicked on it and the ok in the pop up, then reload your farms and look for the mail box on the left side of your farms. Click on that and add your email address. Then go look for the confirmation email to complete the process.

Serenity Dilsworth
Nov 02 2022, 12:27 PM
Hey Taz, thanks for the fast response. I have reloaded, I have rebooted, I have reset the memcache. I cannot get back to the point where I could enter the information. I am on Chrome, but I did try on Opera also. Nada. I simply cannot link it, I get the message

An embedded page at I1.slashkey.com To link your email to this Facebook Farmtown account just reload the game and enter your email when asked.

Thank you,
Serenity Dilsworth
Merrymeet Farms

Taz D
Nov 02 2022, 12:31 PM
Hey Taz, thanks for the fast response. I have reloaded, I have rebooted, I have reset the memcache. I cannot get back to the point where I could enter the information. I am on Chrome, but I did try on Opera also. Nada. I simply cannot link it, I get the message

An embedded page at I1.slashkey.com To link your email to this Facebook Farmtown account just reload the game and enter your email when asked.

Thank you,
Serenity Dilsworth
Merrymeet Farms
Hi Serenity,
It is telling you to reload your farms. You need to click on the OK in that pop up, then reload. Then you need to look for the mail box on the left side of your farms and click on that. A pop up will show with a blank to enter your emal address.

Serenity Dilsworth
Nov 02 2022, 12:31 PM
Never mind Taz, I am an old woman, takes me awhile to catch on, after clicking on the tiny little mailbox on the left hand side I was able to relink, and re-confirm. Thanks again for you help and your patience.

Serenity Dilsworth
Merrymeet Farms

Gaber
Nov 03 2022, 11:38 AM
Its dropped my email address again, I am getting this error again "To link your email to this Facebook Farmtown account just reload the game and enter your email when asked."

Taz D
Nov 03 2022, 11:47 AM
Its dropped my email address again, I am getting this error again "To link your email to this Facebook Farmtown account just reload the game and enter your email when asked."
Hi Gaber,
I have moved your post to the News and Announcements thread about the current release.
This was a problem that has been fixed now to prevent this happening, but you will need to re-add your email address the way you did the first time.

You will need to click again on the link in the yellow box to add your email address. After you have clicked on it and the ok in the pop up, then reload your farms and look for the mail box on the left side of your farms. Click on that and add your email address. Then go look for the confirmation email to complete the process.

erikawheeler
Nov 03 2022, 02:41 PM
I had to change my email address on FB and I need a new link to be sent to the new email address to link the game and my email address. How can I get a new email sent to the new address since the page just says email already sent?

Thank you!
Erika

marymarcel
Nov 03 2022, 02:58 PM
I had to change my email address on FB and I need a new link to be sent to the new email address to link the game and my email address. How can I get a new email sent to the new address since the page just says email already sent?

Thank you!
Erika


Hi Erika :)

I moved your post to the New Release thread.

Please read the instructions given in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthread.php?p=6514970#post6514970

nettie1212
Nov 05 2022, 12:37 PM
Hello, when do you anticipate the new expansions? it stated pending server optimizations. How's it going with this?
I also left a few messages inquiring why the new expansions and not additional farms as in 45, 46, 47, and 48? or is it FT server cannot handle this?

marymarcel
Nov 05 2022, 12:44 PM
Hello, when do you anticipate the new expansions? it stated pending server optimizations. How's it going with this?
I also left a few messages inquiring why the new expansions and not additional farms as in 45, 46, 47, and 48? or is it FT server cannot handle this?

Hi nettie :)

Developers didnt tell us the exact date when the new expansions will be added.

Only the developers know if they will add more farms in the future but if you want to make a suggestion about new farms, please post it in our Suggestion section. You cant start a new thread there, but you can post as a reply to a thread that fits with your idea.


This is the link to suggestions:
http://r1.slashkey.com/forum/forumdisplay.php?f=2

Taz D
Nov 07 2022, 07:15 PM
AN update from Raul:
Post Release Updates - November 7th, 10:30PM

- We released an optimization for the 'My Request' page, accepting 1 or all gifts is now much faster.

Vicki E. Whitmore
Nov 08 2022, 07:06 PM
My email will not link to the Farm Town game, but I can get into Slashkey Forum and Help okay

Taz D
Nov 08 2022, 07:11 PM
My email will not link to the Farm Town game, but I can get into Slashkey Forum and Help okay
Hi Vicki,
I moved your post to the current release thread.
What happens when you try to link your email?

Vicki E. Whitmore
Nov 08 2022, 07:33 PM
it says reload game and enter email but nothing pops up for me to enter the email

Taz D
Nov 08 2022, 07:36 PM
it says reload game and enter email but nothing pops up for me to enter the email
Hi Vicki,
It doesn't pop up. After you have reloaded the game look for the mail box on the left side. Click on that and then you get the pop up to add your email. Then go check your email for a confirmation email and click on the link in that.

Vicki E. Whitmore
Nov 08 2022, 07:56 PM
I found the little mail box and opened it and added my email and it worked. Thank you.

Taz D
Nov 08 2022, 08:18 PM
Update by Raul:


Post Release Updates - November 8th, 8:45PM

- Bugfix: When having the same Farm Pass goal as a daily and season goal, the counter was only updating the season goal.

- Bugfix: The Empty Marketplace warning message was showing up even when the marketplace was not empty.

rockcandymountain
Nov 09 2022, 06:25 PM
I created a new farmtown acct and it isnt giving me the opportunity to create a backup email.

Taz D
Nov 09 2022, 06:43 PM
I created a new farmtown acct and it isnt giving me the opportunity to create a backup email.
Hi Rockcandymountain,
I moved your post to the current release thread since this is a current item.
There are instructions in the Game Guide chapter 1 for adding your email address:
http://www.slashkey.com/forum/showthread.php?t=314802

macladywloo
Nov 10 2022, 02:42 AM
AN update from Raul:
Post Release Updates - November 7th, 10:30PM

- We released an optimization for the 'My Request' page, accepting 1 or all gifts is now much faster.

Thank you, thank you to the developers! This has made a huge difference!

Tom C
Nov 11 2022, 09:44 AM
dont know if this has been reported or not, if so just delete this post

have noticed a few times when working facilities for farm pass goal, i will be working a farm and it will say working farm 7 then say 60000 products stored then it will say oops mayor has already worked these facilities or something like that. it is like it is working the more than once. when it does that it takes for ever to work that persons farm

Tiger
Nov 11 2022, 10:17 AM
dont know if this has been reported or not, if so just delete this post

have noticed a few times when working facilities for farm pass goal, i will be working a farm and it will say working farm 7 then say 60000 products stored then it will say oops mayor has already worked these facilities or something like that. it is like it is working the more than once. when it does that it takes for ever to work that persons farm

Hi Tom C,

The devs are currently researching the slowdown issues with working facilities. Whatever fix they apply when they are done, may resolve both issues.

marymarcel
Nov 11 2022, 03:25 PM
Hi all :)

From Raul notes for the New Release:

Post Release Updates - November 11th, 4:10PM

- 9 Thanksgiving decorations: 1 as gift, 6 at the top of the Thanksgiving category in the store and 2 at the bottom.

- In the past couple of days we have been gradually releasing several server optimizations to improve the performance of the game, according to our measures the current game performance should be the same as 2 months ago. We plan to complete more optimizations in the future to be able to release more farm expansions and bigger tools.

JudyD1651
Nov 11 2022, 03:26 PM
Looking forward to the bigger tools. :)

Taz D
Nov 12 2022, 08:04 PM
Raul posted the following:
Post Release Updates - November 12th, 8:15PM

- Bugfix: 'Accept All' button in the My Request tab not working for people with Gifting Machines, the gifts were removed from the page but were not going to the giftbox most of the time.

WendyP57
Nov 13 2022, 10:40 PM
A friend of mine has started a new facebook account to play farm town.
She does not get the option to link an email to her farmtown game.
She does not get either the letter box on the left nor the yellow link at the top of the game . Is there another way for her to link her game to her email account please?
Thanks

Taz D
Nov 13 2022, 11:04 PM
A friend of mine has started a new facebook account to play farm town.
She does not get the option to link an email to her farmtown game.
She does not get either the letter box on the left nor the yellow link at the top of the game . Is there another way for her to link her game to her email account please?
Thanks
Hi WendyP,
I moved your post to the current release thread in News & Announcements.

It would be better if she registered in the forum so we can work directly with her.

bliky
Nov 14 2022, 01:15 PM
Not sure if this is expected or just an artifact of US DST ending last week, but I'm seeing a 1 hour difference between when I get more daily FarmPass goals vs season goals.

Also wanted to state that I love the new FarmPass feature. It has brought new excitement to playing this game. Thanks for all the hard work!

Aussie Rae
Nov 14 2022, 05:29 PM
Not sure if this is expected or just an artifact of US DST ending last week, but I'm seeing a 1 hour difference between when I get more daily FarmPass goals vs season goals.

Also wanted to state that I love the new FarmPass feature. It has brought new excitement to playing this game. Thanks for all the hard work!

I noticed that also. Just passed the 600 points and have collected all Rewards and Privileges for this month but will continue doing the goals each day as they add another element to the game apart from just aimlessly planting, harvesting etc.. :)

ericanl51
Nov 18 2022, 01:07 PM
A couple weeks ago, the update said there would be new farm expansions. When will that be? Also are there going to be any new flowers, trees etc. Thank you! Game has improved with farm pass...more to do. Thank you!

marymarcel
Nov 18 2022, 01:11 PM
A couple weeks ago, the update said there would be new farm expansions. When will that be? Also are there going to be any new flowers, trees etc. Thank you! Game has improved with farm pass...more to do. Thank you!

Hi ericanl :)

The New Release thread was updated days ago with the following information:

2. 58 x 58 farm expansions for Farms 1 through 15 (Postponed for the next release)

About new flowers, trees etc, Im sorry but the developers dont tell us in advance.

ericanl51
Nov 18 2022, 02:40 PM
Thank you!

marymarcel
Nov 18 2022, 03:30 PM
Thank you!

You are welcome ericanl :)