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View Full Version : New Release -- June 27th, 2023


Raul
Jun 27 2023, 04:07 AM
See Known Issues, More Information and Post Release Updates at the end of this post. Last update released on August 6th, 5:40PM.

Hi There,

We just released a new update with the following features and bug fixes: En Español AQUI (http://r1.slashkey.com/forum/showthread.php?t=663070)

1. 60 x 60 farm expansions for Farms 23 through 33: Prices are 60 Farm Cash or 120 billion coins.

2. 5 Regular Crop Tools 28 x 28: Work up to 784 non-overlapped crop fields at once.

3. Gift Manager: This is an update to the current Gift box, it will be available only in the new farmtown.com website and will allow you to send and accept gifts from inside the main game, no need to navigate to the Send Gifts or My Requests tab. It will show 3 tabs:

Send Gifts tab: This section will allow you to send a gift to multiple farmers, several filters and sorting options are available to make the process faster

My Gifts tab: This will be the same as the current Gift box, it shows all the gifts that you have accepted but haven't used/stored yet

Pending Gifts tab: This section will show all the pending gifts that farmers have sent you but you haven't accepted yet, it will contain all the options currently available in Farmtown Facebook My Request tab

Note:The gifting activity in Farmtown Facebook app will be separate from Farmtown Website app, meaning, the gifts you send using Farmtown Facebook could only be accepted by farmers using Farmtown Facebook. Gifts you send using Farmtown Website could only be accepted by farmers using Farmtown Website.

Note 2:You can accept gifts using the My Request tab in Farmtown Website, however, sending gifts back can only be done inside the main game using the Gift Manager.

4. Other Improvements released in the past few weeks:

- If you have reported or ignored a farmer in the past, that farmer will show a new 'Unblock' icon if it's present in your Farmer Lists screen. Also, if you visit her farms, we will also show the 'Unblock' icon at the bottom left of the screen. The icon looks like a red circle with a green diagonal line inside.

- After reporting or ignoring a farmer, you will not receive any more neighbour or buddy requests from that farmer

- When using the Start All / Load All buttons in the Facility Manager, there is a new line at the bottom in the popup showing when help from friends was last requested

- Added picture, avatar name, real name and last activity to the Account -> Blocked Users tab

- Bugfix: Sometimes after removing yourself from another farmer neighbours or buddies you still remained her neighbour or buddy

- Bugfix: Sometimes Super Neighbours hired for design on a certain farm could not delete items on that farm

- Bugfix: Some of the train boost requests sent from the new website were incorrectly shown as expired

5. Cosmetic Surgery Supplies (FC): Produces Cosmetic Surgery Supplies.

Cheek Retractor
Neck Face Mask
Breast Implants
Post Surgery Bra
Liposuction Cannula Set
Liposuction Aspirator
Botox Syringe
Hair Removal Machine

New products from other facilities: Silicone Rubber in the Rubber Factory.

6. Uruguayan Restaurant (Coins): Produces Uruguayan Food.

Chickpea Flatbread
Chivito Sandwich
Capeletis a la Caruso
Uruguayan Gnocchi
Milanesa Napolitana
Uruguayan Asado
Uruguayan Rolled Pork
Churros n Milk Candy

7. Cosmetic Surgery Center (FC): Provides Cosmetic Surgery Services and can be stocked with products from the Cosmetic Surgery Supplies.

8. Taste of Uruguay (Coins): Provides Uruguay Cultural Exchange and Food Tasting Services and can be stocked with products from the Uruguayan Restaurant.

Enjoy!

--Raul

Post Release Updates - July 12th, 1:05PM

- Released the Gift Manager to send and accept gifts inside the game, this is only available in the new farmtown.com website. You can also accept gifts using the My Request tab, however, sending gifts back can only be done inside the main game using the Gift Manager.

Post Release Updates - July 12th, 10:30PM

- Updated red info text in the My Requests and My Neighbours tabs.

Post Release Updates - July 13th, 12:20PM

- In the farmtown.com website, when selecting friends to send gifts or train boost requests, there are now 3 sorting options:

1. Selected Stay in Place -> selected farmers remains in the same spot
2. Selected Move to Top -> selected farmers are automatically moved to the top of the list
3. Selected Move to Bottom -> selected farmers are automatically moved to the bottom of the list

If you don't want to select specific farmers as the recipients of your gift, it will probably be faster for you to use the default option 'Selected Move to Bottom', this way you just continue clicking on the same spot until you have selected the amount of farmers you want.

Post Release Updates - July 15th, 2:50AM

- Bugfix: Accept All gifts sometimes not working, showing errors in the console.

Post Release Updates - July 15th, 4:30PM

- Bugfix: More scenarios where Accept All gifts was still not working, showing errors in the console.

Post Release Updates - July 17th, 10:40PM

- Gift Manager bugfixes and improvements:

a) New 'Select ##' button in the Select Friends screen to select up to 50 farmers at once when sending gifts

b) Bugfix: When using the Store Ingredients/Animals/Plants button in the Gift Manager, the stored gifts were not removed from the screen

c) Bugfix: If you have multiple pending gifts from the same farmer and that farmer is not your neighbour or buddy, if you click the Manage button under the picture and add the farmer to your neighbours or buddies, the Manage button remains on the screen until you close and re-open the Gift Manager

d) Bugfix: If you have farm pass goals to send or accept gifts, you will have to reload the game after sending or accepting gifts in the Gift Manager for farm pass goals to update

e) Bugfix: Pending gift count sometimes not fitting in the red circle

Note: In order to save storage space in our servers, pending gifts that are not accepted in a 60 day timeframe will be removed automatically.

Post Release Updates - July 18th, 3:30PM

- Bugfix: The 'Select ##' button was showing up when sending train boost requests, it should only show when sending gifts.

Post Release Updates - July 18th, 5:25PM

- In the farmtown.com website, you can now ask your friends to send you more of a specific gift by using the 'More' button in your Gift Manager -> My Gifts section. They will see your request in their My Requests -> Other Wall Requests section and will be able to send you the gift from there.

Post Release Updates - July 19th, 5:40PM

- Enabled the capability to buy Farm Cash in the farmtown.com website for all players. We currently accept payments via Paypal or Stripe, the 2 leading payment processors globally. Notice that both services allow you to use your credit card to pay.

Post Release Updates - July 20th, 9:50PM

- Improved the Bank screen shown in the farmtown.com website to buy Farm Cash, should be less confusing now.

Post Release Updates - July 21st, 5:15PM

- The 'Preferences' section located in the Account tab in the farmtown.com website was replaced by a new 'Profile' section. In addition to changing your avatar name and gender, now you will be able to change your real first name, your email and your password. Here are some rules:

1. Your real first name must contain only letters, no spaces or numbers

2. Your password must be at least 6 characters long

3. In order to change your password you must have access to your current email. If that's not the case, then you must change your email first for an email that you have access to, since we will be sending you security codes to that email.

4. In order to change your email you don't need to have access to your old email, but you do need to have access to your new email. Keeping a valid email as your farmtown email is very important since this is the only way you will be able to recover access to your farms if you forget your password.

In the future you will be able to change your picture as well, either by uploading a new one from your PC or by using the Facebook Login system to allow the game to automatically download and use your current Facebook picture.

Post Release Updates - July 28th, 5:20PM

- New 'Restore Purchases' button in the Bank screen. If you buy Farm Cash and is not added to your account due to connectivity issues or your browser crashed in the middle of the transaction etc, you can now go back into the game, open the Bank screen and click the Restore Purchases button at the bottom right. This will go through all your recently interrupted purchases and if the purchase was completed on the Paypal or Stripe side, we will add the Farm Cash to your account automatically.

This should work for all new purchases and for some of your past week purchases as well. If for some reason the game cannot restore your purchase, please send an email to billing@slashkey.com and we will research and respond promptly.

We have noticed that for some players when they click the Paypal or Stripe button, they see no new Paypal or Stripe browser tab, this is most likely due to popup blockers, please try disabling your browser extensions or use another browser to complete the purchase.

- Most pictures inside the main game should be showing correctly now. There could still be some broken pictures outside the main game, we will be fixing those in the coming days.

- The Signup feature is now live. New players without Facebook farms can use the green Signup button to create a new account in the Farmtown website. For players with Facebook farms that haven't registered in the new website, please send an email to support@slashkey.com , we will guide you through the process of registering in the new website and recovering access to your Facebook farms.

In the future, we may create a Chrome extension or a Windows App that you can use on your own to help us authenticate you and grant you access to your Facebook farms.

Note: There is a new rule for *new* players signing up in the new website when sending Farm Cash gifts to other players. They can send as much Farm Cash as they have bought themselves, Farm Cash earned by leveling up or any other way cannot be sent to other players. This is to mitigate the creation of fake accounts in the new website with the sole purpose of leveling up and sending Farm Cash to other players.

Post Release Updates - August 6th, 5:40PM

- Bugfix: Missing pictures outside the main game

- Bugfix: Some missing pictures inside the main game

- Bugfix: Some players outside the United States were experiencing errors when purchasing Farm Cash

- When purchasing Farm Cash, if you have some kind of browser popup blocker installed, the Paypal or Stripe page to complete the payment may not open as expected. When this happens, you now have the option to retry your payment in the same browser tab where your game is running, this way the popup blockers will not interfere and the Paypal and Stripe pages will show up correctly. When you are done with your payment, you just need to reload the game and your Farm Cash will be automatically added to your account.

- When purchasing Farm Cash, if you complete your payment in Paypal or Stripe but there is an unexpected error in the game, computer or network that causes the purchase to not be automatically recognized, you just need to reload the game as usual, and your Farm Cash will be automatically added to your account.

- Bugfix: After loading the game, sometimes a mail icon was showing up in the left edge of the farm, also, all tools in the toolbox were enabled even when not owned

Known Issues:

- None.

buffaloboy
Jun 27 2023, 04:15 AM
hi

thank you all for the great update

and also the work you all do for us

have a great day
from vienna austria

tino
https://apps.facebook.com/farmtown/play/?farm_id=100000188751345&farm_ix=43

Rob T
Jun 27 2023, 05:00 AM
Thank you Raul and the whole team for the new items, and a great job as always.

amanda1955
Jun 27 2023, 05:16 AM
ty Raul for the new updates

Tiger
Jun 27 2023, 05:27 AM
Thanks to Raul and all the dev team for your continued hard work with the websites and keeping the new releases coming, much appreciated! :D

Palmarina
Jun 27 2023, 05:47 AM
thank you for all the work, the updates, the bug fixes and your never ending enthousiasm to go on!

bjyhey3
Jun 27 2023, 06:49 AM
Thank you Raul and team...your hard work is much appreciated.

bjyhey3
Jun 27 2023, 06:59 AM
Is there any way to buy Farm Cash in the new version and, if not can we still buy it in the old version?

marymarcel
Jun 27 2023, 07:51 AM
Thank you Raul and team for another great job!! :)

Qivis
Jun 27 2023, 08:47 AM
Is there any way to buy Farm Cash in the new version and, if not can we still buy it in the old version?

I just got mine via the Facebook version. So far the Slashkey tab still had the red notice as of yesterday.

texans
Jun 27 2023, 09:13 AM
Are we able then to send gifts both in farmtown facebook and farmtown website?

texans
Jun 27 2023, 09:14 AM
When will the dans and belts come out for the factories that are new?

Taz D
Jun 27 2023, 09:18 AM
Are we able then to send gifts both in farmtown facebook and farmtown website?
Hi Texans,
No you can not send them from the website yet. It has not been released yet, but soon.

texans
Jun 27 2023, 09:20 AM
I know that it has not been released yet but when it is will you be able to send from both?
Hi Texans,
No you can not send them from the website yet. It has not been released yet, but soon.

Taz D
Jun 27 2023, 09:23 AM
I know that it has not been released yet but when it is will you be able to send from both?
Hi Texans,

Yes, but not both to the same person. If you send to then in Facebook then you will not be able to also send to them in the website in the same time frame.

texans
Jun 27 2023, 09:30 AM
Great, thanks for clearing that up. Did the new Dans and Belts get released?Hi Texans,

Yes, but not both to the same person. If you send to then in Facebook then you will not be able to also send to them in the website in the same time frame.

Taz D
Jun 27 2023, 09:38 AM
Great, thanks for clearing that up. Did the new Dans and Belts get released?
Hi Texans,

If Raul did not list it then no new belts and dans have been released. Only the developers know when they will release more.

bjyhey3
Jun 27 2023, 12:05 PM
thanks...worked for me too :)

hilda jean ellis
Jun 27 2023, 01:09 PM
thanks for the update and for all the hard work y'all do to keep the game going :D

johncinj
Jun 27 2023, 01:51 PM
Thank you!!! Especially for the line showing when help was last requested. That is a tremendous help!

Farmer_Susan
Jun 27 2023, 02:02 PM
Super happy that we're getting the gifting feature soon!!! Thanks so much!

Debby817
Jun 27 2023, 02:23 PM
Thank you Raul and Team for all you do. I have been playing since 2009, and love all of the changes since the migration started. I have been playing so much more than in the past few years. I am loving the game! Thank you for our new update.

hoghappy
Jun 27 2023, 03:17 PM
I still have to login to slash key every-time I want to go to my farm which is several times a day. Very annoying... I have checked all my settings in browser (Opera) to no avail. None of my other sites on bookmarks tabs do this (the ones I DO NOT log out of) . So is it something you need to do.

Taz D
Jun 27 2023, 03:29 PM
I still have to login to slash key every-time I want to go to my farm which is several times a day. Very annoying... I have checked all my settings in browser (Opera) to no avail. None of my other sites on bookmarks tabs do this (the ones I DO NOT log out of) . So is it something you need to do.
Hi hoghappy,
If you are closing the browser completely that you have your farms open in then you have to log back in each time. If you close your farms tab, but still have another tab open in the same browser then when you reopen your farms you will not have to log in.
If it is still making you log in even with another tab still open then it has to be something in the browser that is causing it. There is nothing the developers can fix for you.

gary.strube@yahoo.com
Jun 27 2023, 03:58 PM
Are we going to be able to use the free gifting sites anymore?

Thank You!

Taz D
Jun 27 2023, 04:09 PM
Are we going to be able to use the free gifting sites anymore?

Thank You!
Hi Gary Strube,
We do not have any information on those. As those are not owned or controlled by Slashkey you would need to address your question to the owners/administrators of those sites.

debhurst51
Jun 27 2023, 04:51 PM
Thank you all so much for all of your hard work. Also, love the new stuff!

Deb

linda315
Jun 27 2023, 07:52 PM
Thanks so very much for all the time and hard work going into the process of moving the game off of Facebook.
I am delighted to see each time when old features are moved to new features on the website version.
I do have a question: will we be able to send facility work requests to a select few neighbors on the web version, like we have been able to do on the Facebook version? I miss that feature. Sometimes I get too many coming to work the facilities and I run out of ingredients in many of the facilities. Takes me a long time to build the stock back up.
Thanks again for everything you developers are doing. I really appreciate it.:)

marythies
Jun 27 2023, 07:55 PM
Thank you so much everyone. Keep it coming and we will be free soon :)

Taz D
Jun 27 2023, 08:00 PM
Thanks so very much for all the time and hard work going into the process of moving the game off of Facebook.
I am delighted to see each time when old features are moved to new features on the website version.
I do have a question: will we be able to send facility work requests to a select few neighbors on the web version, like we have been able to do on the Facebook version? I miss that feature. Sometimes I get too many coming to work the facilities and I run out of ingredients in many of the facilities. Takes me a long time to build the stock back up.
Thanks again for everything you developers are doing. I really appreciate it.:)
Hi Linda,
It will depend on whether the developers want to try or can figure out a way to do that. Currently that is not available. The developers are working hard right now just trying to get all the features working through the website.

You can make a suggestion in the Suggestions section for this if you wish. You can not start a new thread there, but you can reply to one that fits your suggestion.

Lilo48
Jun 27 2023, 08:02 PM
Thank you for your hard work.

AngelBear7042
Jun 27 2023, 09:39 PM
Thank you Raul for the work on the game have to add this new issue the trains will not work right you said it was fixed hope so.

vickikcpa
Jun 28 2023, 02:43 AM
Will there ever be a way to buy a gift card for Farm Cash? I really liked doing that a few years ago with FB.

Clohar
Jun 28 2023, 03:58 AM
Millions thanks to Paul and all dev of the gaame a tremendous work done as yet. Today I have experienced a problem. I went in the facility manager to harvest all animals in all farms using the harvest all tab. I do have all the tools to harvest them all at the same time. I do have, as per the facility manager, 260 animal bldgs. After thatI went in the Show farm stats and I have seen that there were still animals bldgs not harvested on farms 4 and 35. I think there is a bug there. After seing that I retried 2 times and got the same result. So I did harvest manually on each farms 4 and 35.

Tiger
Jun 28 2023, 05:01 AM
Millions thanks to Paul and all dev of the gaame a tremendous work done as yet. Today I have experienced a problem. I went in the facility manager to harvest all animals in all farms using the harvest all tab. I do have all the tools to harvest them all at the same time. I do have, as per the facility manager, 260 animal bldgs. After thatI went in the Show farm stats and I have seen that there were still animals bldgs not harvested on farms 4 and 35. I think there is a bug there. After seing that I retried 2 times and got the same result. So I did harvest manually on each farms 4 and 35.

Hi Clohar,

You have both of those farms and your Farm 1 set as Quest farms which is what prevents the animal sheds from being harvested on those farms when you use the Harvest All at the top of the Facility Manager.

You can either go to those farms and remove the check mark for that setting or continue to harvest those individually in the Facility Manager.

Clohar
Jun 28 2023, 05:52 AM
Hi Clohar,

You have both of those farms and your Farm 1 set as Quest farms which is what prevents the animal sheds from being harvested on those farms when you use the Harvest All at the top of the Facility Manager.

You can either go to those farms and remove the check mark for that setting or continue to harvest those individually in the Facility Manager.

Thanks for the info didn't realize that

Tiger
Jun 28 2023, 06:04 AM
Thanks for the info didn't realize that

You're welcome Clohar, glad we were able to help :)

hoghappy
Jun 28 2023, 07:28 PM
thanks for your answer. I never close some tabs they are always open and they never log me out when I close browser. Guess I will just live with it as this site is the only one that makes me login again..

Taz D
Jun 28 2023, 08:55 PM
thanks for your answer. I never close some tabs they are always open and they never log me out when I close browser. Guess I will just live with it as this site is the only one that makes me login again..
Hi Hoghappy,
Have you tried setting your browser to "continue where you left off"?


Post Release Updates - May 4th, 12:30PM - If you keep your browser open or you have enabled the 'Continue where you left off' option in your browser, you will remain logged in to the website for up to a week, so when you reload the game during this period you won't have to enter email and password. If you use the Farmtown website in a public computer, just remember to click the Logout button at the top right when you are done playing.

rodneycs
Jun 29 2023, 09:41 AM
I DO NOT have unclaimed Farm Pass Rewards. The Farm Pass is a complete waste of money and one month was one month too much. I and many others want the yellow lozenge removed from the FT screen as it inteferes with sowing and harvesting.

Sonytone
Jul 01 2023, 08:59 AM
Thank you Raul and Team for all the hard work and the wonderful updates!!

Farmer_Susan
Jul 01 2023, 09:28 AM
Since the new release, my oil pumps are all showing 101.7% full, which means I can't start any new ones for a quest. There's also no pending ones showing, so I can't get it back down under 100%

May not be related to the new release at all - but I've tried clearing both kinds of memcache and also my browser cache but none of that has helped.

Taz D
Jul 01 2023, 09:34 AM
Since the new release, my oil pumps are all showing 101.7% full, which means I can't start any new ones for a quest. There's also no pending ones showing, so I can't get it back down under 100%

May not be related to the new release at all - but I've tried clearing both kinds of memcache and also my browser cache but none of that has helped.
Hi Susan,

No it is related to the Farm Pass and that you had the extra 10% privelege for that for June. You will have to wait until they derop to less than 100%.

Farmer_Susan
Jul 01 2023, 01:17 PM
Hi Susan,

No it is related to the Farm Pass and that you had the extra 10% privelege for that for June. You will have to wait until they derop to less than 100%.

Oh, OK. Hope that happens before I lose this quest.

marymarcel
Jul 01 2023, 01:36 PM
Oh, OK. Hope that happens before I lose this quest.

Hi Susan :)

Taz is not available at this moment.

You only need to start a batch in one of your oil pumps so check your facility manager to see if you are able to do that.

penguin66
Jul 04 2023, 06:23 PM
I had this problem a few months ago. The solution I have found that works best is to post your facilities and let your stock go down below 100%. Unfortunately, I don't think your oil pumps are workable so that won't work in this situation. Hope you get your quest done in time!

Since the new release, my oil pumps are all showing 101.7% full, which means I can't start any new ones for a quest. There's also no pending ones showing, so I can't get it back down under 100%

May not be related to the new release at all - but I've tried clearing both kinds of memcache and also my browser cache but none of that has helped.

Perico429
Jul 04 2023, 06:44 PM
With the advent of the current news, will the website be up and fully running by July 24th?

marymarcel
Jul 04 2023, 06:46 PM
With the advent of the current news, will the website be up and fully running by July 24th?

Hi Perico :)

Gifts are almost ready so we think they will be realeased before that date.

xshandy
Jul 04 2023, 07:59 PM
We can only buy cash through the FB version... when will this be available in the Slashkey
web version

Taz D
Jul 04 2023, 10:25 PM
We can only buy cash through the FB version... when will this be available in the Slashkey
web version
Hi Xshandy,
The developers will let us know when we will be able to buy through the website.

LisaScobee
Jul 05 2023, 12:07 AM
Seeing where FB will deactivate the game this month. How close are we to being able to send/receive gifts and purchase Farm Cash on the Farm Town Website?

Taz D
Jul 05 2023, 12:19 AM
Seeing where FB will deactivate the game this month. How close are we to being able to send/receive gifts and purchase Farm Cash on the Farm Town Website?
Hi LisaScobee,
I moved your post to the current release thread.
Only the developers know how soon those will be available. They will not tell us until they release those.

LisaScobee
Jul 05 2023, 12:34 AM
Hi LisaScobee,
I moved your post to the current release thread.
Only the developers know how soon those will be available. They will not tell us until they release those.

Maybe it's time to stop investing in the game...

Alexandra_J
Jul 05 2023, 03:28 AM
Is there anything we can do to help our facebook friends who have farmtown, but haven't had the chance to register yet for the new website because they are using their mobile/cell device or/and their laptop is no longer working.

RoseArienh
Jul 05 2023, 06:24 AM
May I know where the news that Facebook will deactivate Farm Town is available to be read?

MNWildOne423
Jul 05 2023, 06:28 AM
May I know where the news that Facebook will deactivate Farm Town is available to be read?
It's on the banner above the game in Facebook. July 24th will be the deactivation day. That is all that has been announced so far(to my knowledge).

Tiger
Jul 05 2023, 06:39 AM
May I know where the news that Facebook will deactivate Farm Town is available to be read?

Hi RoseArienh,

Load the Facebook version of Farm Town and look in the red box above your game screen. That's the only information available from the devs at this time.

RoseArienh
Jul 05 2023, 06:44 AM
Hi RoseArienh,

Load the Facebook version of Farm Town and look in the red box above your game screen. That's the only information available at this time.

Thank you.

Tiger
Jul 05 2023, 07:20 AM
Is there anything we can do to help our facebook friends who have farmtown, but haven't had the chance to register yet for the new website because they are using their mobile/cell device or/and their laptop is no longer working.

Hi Alexandra_J,

Please have them register to post in the forum themselves and provide their user ID in the following link in Help and Support:
http://r1.slashkey.com/forum/showthread.php?t=659946

OR please have them contact the support team. As they are not registered and will be using Facebook please give them the Facebook support link rather than the website one:
http://apps.facebook.com/farmtown/settings2/support/

Denise Dianna
Jul 05 2023, 09:52 AM
Is the July 24th deactivation permanent?

Taz D
Jul 05 2023, 09:57 AM
Is the July 24th deactivation permanent?
Hi DeniseDJ,
That is up to Facebook.

sueplove
Jul 06 2023, 09:55 AM
Why was there no July 4th decor?

Taz D
Jul 06 2023, 10:51 AM
Why was there no July 4th decor?
Hi Sueplove,
We have never had 4th of July decorations. The developers are very busy trying to get the rest of the game features completed and released before the Facebook deactivation.
If you want to make a Suggestion about decorations then please post it in the Suggestions section. You can not start a new thread there but you can reply to one that fits your suggestion.

Taz D
Jul 12 2023, 12:31 PM
Hi All - the following has been released for everyone:


3. Gift Manager: This is an update to the current Gift box, it will be available only in the new farmtown.com website and will allow you to send and receive gifts from inside the main game, no need to navigate to the Send Gifts or My Requests tab. It will show 3 tabs:

Send Gifts tab: This section will allow you to send a gift to multiple farmers, several filters and sorting options are available to make the process faster

My Gifts tab: This will be the same as the current Gift box, it shows all the gifts that you have accepted but haven't used/stored yet

Pending Gifts tab: This section will show all the pending gifts that farmers have sent you but you haven't accepted yet, it will contain all the options currently available in Farmtown Facebook My Request tab

Note:The gifting activity in Farmtown Facebook app will be separate from Farmtown Website app, meaning, the gifts you send using Farmtown Facebook could only be accepted by farmers using Farmtown Facebook. Gifts you send using Farmtown Website could only be accepted by farmers using Farmtown Website.

Note 2:You can accept gifts using the My Request tab in Farmtown Website, however, sending gifts back can only be done inside the main game using the Gift Manager.

Taz D
Jul 12 2023, 01:25 PM
Raul has added the following:


Post Release Updates - July 12th, 1:05PM

- Released the Gift Manager to send and accept gifts inside the game, this is only available in the new farmtown.com (http://farmtown.com) website. You can also accept gifts using the My Request tab, however, sending gifts back can only be done inside the main game using the Gift Manager.

Patti Coop
Jul 12 2023, 02:09 PM
The new gift functionality is really slick! Thanks!

Snookie Sue
Jul 12 2023, 03:12 PM
I do wish there was a,"select all," option because it does take a lot more time than the FB version.

pfirewolf@gmail.com
Jul 12 2023, 03:13 PM
Thank you so very much - this is the best!!!
We do have one suggestion, under Sending Gifts, where you select the people, can we have a "Select All" button so we don't have to click up to 500 times to pick everyone? Please and thank you and thanks for all you have done for us - we all appreciate it, even the complainers lol they just don't realize it yet :)

Taz D
Jul 12 2023, 03:25 PM
I do wish there was a,"select all," option because it does take a lot more time than the FB version.

Thank you so very much - this is the best!!!
We do have one suggestion, under Sending Gifts, where you select the people, can we have a "Select All" button so we don't have to click up to 500 times to pick everyone? Please and thank you and thanks for all you have done for us - we all appreciate it, even the complainers lol they just don't realize it yet :)
Hi Snookie Sue and pfirewolf,
As we cabn only send 50 in a batch that may not be possible. If you want to make a suggestion please post it in the Suggestions section where we organize those by subject for the developers to see.

MSDSUE
Jul 12 2023, 03:31 PM
I dont think i have ever posted here in 13 years..but amazing job and a million thanks team for the new gifting section. Its awesome!! I hope one day we will have a send all to neighbors or buddies instead of one click at a time for a few hundred people...but for day 1 its awesomeeeee!!!! Ty slashkey mods and team!

MSDSUE
Jul 12 2023, 03:34 PM
They are amazing!

marymarcel
Jul 12 2023, 03:47 PM
Hi all :)

Known Issues:

- In the farmtown.com website, if you have farm pass goals to send or accept gifts, you will have to reload the game after sending or accepting gifts in the Gift Manager for farm pass goals to update.

- In the farmtown.com website, if you have multiple pending gifts from the same farmer, and that farmer is not your neighbour or buddy, if you click the Manage button under the picture and add the farmer to your neighbours or buddies, the Manage button remains on the screen for every gift from that farmer until you close and re-open the Gift Manager.

KnittyGirl
Jul 12 2023, 04:26 PM
Thank you, thank you, thank you!!!! Being able to send, receive, exchange gifts from the new site is fabulous!!! I no longer need my facebook stuff. Thank you!!

marymarcel
Jul 13 2023, 12:32 PM
Hi farmers :)

From Raul notes for the New Release:

Post Release Updates - July 13th, 12:20PM

- In the farmtown.com website, when selecting friends to send gifts or train boost requests, there are now 3 sorting options:

1. Selected Stay in Place -> selected farmers remains in the same spot
2. Selected Move to Top -> selected farmers are automatically moved to the top of the list
3. Selected Move to Bottom -> selected farmers are automatically moved to the bottom of the list

If you don't want to select specific farmers as the recipients of your gift, it will probably be faster for you to use the default option 'Selected Move to Bottom', this way you just continue clicking on the same spot until you have selected the amount of farmers you want.

jkmyer
Jul 13 2023, 12:33 PM
Thank you for all of the hard work getting the game where it is today.

Snookie Sue
Jul 13 2023, 02:09 PM
Today I was able to send gifts much more quickly. I clicked select on one farmer and then just kept clicking the same one repeatedly - it went very quickly from the next to the next till 50 farmers were chosen. I sent the next batch off again from the first farmer listed and I was finished sending all my gifts in a very, very short amount of time. Did it always function that way or is it a change? At any rate I am very happy. A million thanks for the independent site. It is just wonderful.

marymarcel
Jul 13 2023, 02:13 PM
Today I was able to send gifts much more quickly. I clicked select on one farmer and then just kept clicking the same one repeatedly - it went very quickly from the next to the next till 50 farmers were chosen. I sent the next batch off again from the first farmer listed and I was finished sending all my gifts in a very, very short amount of time. Did it always function that way or is it a change? At any rate I am very happy. A million thanks for the independent site. It is just wonderful.

Hi Snookie Sue :)

Yes, we had a change when sending gifts, it is posted in the main post.

Post Release Updates - July 13th, 12:20PM

- In the farmtown.com website, when selecting friends to send gifts or train boost requests, there are now 3 sorting options:

1. Selected Stay in Place -> selected farmers remains in the same spot
2. Selected Move to Top -> selected farmers are automatically moved to the top of the list
3. Selected Move to Bottom -> selected farmers are automatically moved to the bottom of the list

If you don't want to select specific farmers as the recipients of your gift, it will probably be faster for you to use the default option 'Selected Move to Bottom', this way you just continue clicking on the same spot until you have selected the amount of farmers you want.

Alexm2012
Jul 14 2023, 03:32 AM
2023-07-14 08:30:19.461 WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0


when trying to exchange all my gifts in gift manager (website not facebook) i am getting this code message error and it won't accept any of the gifts just shows that message at the bottom repeatedly any help i have cleared memacache and tried a different browser

Tiger
Jul 14 2023, 06:06 AM
2023-07-14 08:30:19.461 WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0


when trying to exchange all my gifts in gift manager (website not facebook) i am getting this code message error and it won't accept any of the gifts just shows that message at the bottom repeatedly any help i have cleared memacache and tried a different browser

Hi Alexm2012,

Have you also checked the routine things are done like browser clearing, updates, computer updates?

On the website:

How many Pending gifts are showing on the Pending tab?
Are you able to exchange one gift rather than all of them at once?
Are there any gifts in your My Gifts section that you have not stored yet?
If you have gifts in your My Gifts, how many are there?


In the Facebook game:

Are there any gifts in your gift box there that have not been accepted yet? If there gifts in your Facebook gift box, how many are there?
Did you accept your gifts on Facebook and store them before you ran into issues with the website gift box?


If you have gifts showing in the Website My Gifts section and have not stored them yet, please see if you can store them. Then see if that makes any difference to being able to exchange in the Pending Gifts section.

If you have gifts showing in the gift box on Facebook, please store them and see if that makes any difference when you go to the Website gift manager to exchange gifts.

BarbLH
Jul 14 2023, 04:09 PM
I’m receiving the same error as Alexm2012. As soon as I click ACCEPT ALL it appears.

Browser clearing, updates, computer updates?
All have been updated, also ran the website memcache

On the website:
How many Pending gifts are showing on the Pending tab? 32
Are you able to exchange one gift rather than all of them at once? Yes, one at a time seems to work.
Are there any gifts in your My Gifts section that you have not stored yet? All gifts were already stored
If you have gifts in your My Gifts, how many are there? Empty

In the Facebook game:
Are there any gifts in your gift box there that have not been accepted yet? No
If there gifts in your Facebook gift box, how many are there? Empty
Did you accept your gifts on Facebook and store them before you ran into issues with the website gift box? Sorry, don’t remember

2023-07-14 15:37:39.905 WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0


Hi Alexm2012,

Have you also checked the routine things are done like browser clearing, updates, computer updates?

On the website:

How many Pending gifts are showing on the Pending tab?
Are you able to exchange one gift rather than all of them at once?
Are there any gifts in your My Gifts section that you have not stored yet?
If you have gifts in your My Gifts, how many are there?


In the Facebook game:

Are there any gifts in your gift box there that have not been accepted yet? If there gifts in your Facebook gift box, how many are there?
Did you accept your gifts on Facebook and store them before you ran into issues with the website gift box?


If you have gifts showing in the Website My Gifts section and have not stored them yet, please see if you can store them. Then see if that makes any difference to being able to exchange in the Pending Gifts section.

If you have gifts showing in the gift box on Facebook, please store them and see if that makes any difference when you go to the Website gift manager to exchange gifts.

Taz D
Jul 14 2023, 04:19 PM
I’m receiving the same error as Alexm2012. As soon as I click ACCEPT ALL it appears.

Browser clearing, updates, computer updates?
All have been updated, also ran the website memcache

On the website:
How many Pending gifts are showing on the Pending tab? 32
Are you able to exchange one gift rather than all of them at once? Yes, one at a time seems to work.
Are there any gifts in your My Gifts section that you have not stored yet? All gifts were already stored
If you have gifts in your My Gifts, how many are there? Empty

In the Facebook game:
Are there any gifts in your gift box there that have not been accepted yet? No
If there gifts in your Facebook gift box, how many are there? Empty
Did you accept your gifts on Facebook and store them before you ran into issues with the website gift box? Sorry, don’t remember

2023-07-14 15:37:39.905 WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0
Hi BarbLH,
After you accepted 1 or 2 individually did you try doing the exchange all and accept all again? That has worked for others. We are looking into this.

BarbLH
Jul 14 2023, 04:26 PM
Thanks, Taz
I tried 1, exchanged it (no gift to return); tried the 2nd, exchanged it then returned a gift. Then I tried exchange all and accept all. I still get the same error message.

Hi BarbLH,
After you accepted 1 or 2 individually did you try doing the exchange all and accept all again? That has worked for others. We are looking into this.

Tiger
Jul 14 2023, 04:40 PM
I’m receiving the same error as Alexm2012. As soon as I click ACCEPT ALL it appears.

How many Pending gifts are showing on the Pending tab? 32

2023-07-14 15:37:39.905 WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0

Hi BarbLH,

Thank you for your response and the copy of the error, much appreciated.

I am only quoting part of your message that I would like a little more information on please if you can.

You are saying you have 32 Pending Gifts, do you mean that's what you have right now OR is that what you had at the time you got the error?

Does it still happen if you have less or more than that amount Pending?

Or does this happen every time you use Exchange All first then use Accept All?

What gift did you exchange them for?

Edit to Add: next time this happens can you see if you can spot if there could be a particular gift in your gift box that might be causing it if this doesn't happen every single time.

BarbLH
Jul 14 2023, 05:31 PM
YW, Tiger :)

You are saying you have 32 Pending Gifts, do you mean that's what you have right now OR is that what you had at the time you got the error? That’s what I had when I got the error. Looks as if friends are sending out gifts, the number keeps changing.

Does it still happen if you have less or more than that amount Pending? It seems to occur regardless of the amount.

Or does this happen every time you use Exchange All first then use Accept All? It seems to happen with Exchange All then Accept All.

Edit to Add: next time this happens can you see if you can spot if there could be a particular gift in your gift box that might be causing it if this doesn't happen every single time. So far it happens all the time unless I Exchange then Accept individually. I’ll watch for any particular gift that might be causing this. I was Exchanging for eggs, so tried Exchanging for milk but the results were the same.

PS: I loaded and sent off my pink ship a while ago. When I reload my farm I keep getting the message, “The Crops, Fruit and Flowers Container at your Cargo Ship Pink has already completed it preparation cycle.” Don’t know if this is related somehow or if I should report it separately? I ran both the website memcache and the Facebook memcache, but still get the message.



Hi BarbLH,

Thank you for your response and the copy of the error, much appreciated.

I am only quoting part of your message that I would like a little more information on please if you can.

You are saying you have 32 Pending Gifts, do you mean that's what you have right now OR is that what you had at the time you got the error?

Does it still happen if you have less or more than that amount Pending?

Or does this happen every time you use Exchange All first then use Accept All?

What gift did you exchange them for?

Edit to Add: next time this happens can you see if you can spot if there could be a particular gift in your gift box that might be causing it if this doesn't happen every single time.

Alexm2012
Jul 14 2023, 05:51 PM
WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0


tried exchanging the gifts i had 83 for carbonated water and got the error
then i reloaded and tried exchanging for seawater bait and it allowed me to accept all at the same time without the error message just wondered if that might have had something to do with it mods :)

Tiger
Jul 14 2023, 05:56 PM
YW, Tiger :)

You are saying you have 32 Pending Gifts, do you mean that's what you have right now OR is that what you had at the time you got the error? That’s what I had when I got the error. Looks as if friends are sending out gifts, the number keeps changing.

Does it still happen if you have less or more than that amount Pending? It seems to occur regardless of the amount.

Or does this happen every time you use Exchange All first then use Accept All? It seems to happen with Exchange All then Accept All.

Edit to Add: next time this happens can you see if you can spot if there could be a particular gift in your gift box that might be causing it if this doesn't happen every single time. So far it happens all the time unless I Exchange then Accept individually. I’ll watch for any particular gift that might be causing this. I was Exchanging for eggs, so tried Exchanging for milk but the results were the same.

PS: I loaded and sent off my pink ship a while ago. When I reload my farm I keep getting the message, “The Crops, Fruit and Flowers Container at your Cargo Ship Pink has already completed it preparation cycle.” Don’t know if this is related somehow or if I should report it separately? I ran both the website memcache and the Facebook memcache, but still get the message.


Thanks BarbLH, all information appreciated!

We've had no problems exchanging for eggs nor have we had problems exchanging far more gifts than that either so we will keep looking for a cause. As you know we have sent this off. You can also contact the support team about this issue so they also have the information as they will likely be gathering it to add to what has already been sent off.
If you are playing on the Website you can use this link to contact them:
https://apps.slashkey.com/farmtown/settings2/support/
If you are playing on Facebook please use this link:
https://apps.facebook.com/farmtown/settings2/support/


Your ship I am afraid I don't have great news other than it's not related to this issue with gifting. That popup is likely to show up now until you start preparing your next ship, at which time it will clear. There isn't anything we can do to fix that. I am sorry.

This can happen when you are idle on your farms and when you go to dispatch the popup that asks you if you want to dispatch doesn't show on top of the ships logbook when you click on dispatch. Unfortunately it can seem to happen at random as well, most of the time it's fine and as it will not reproduce consistently every time it's been tested it's very difficult to find the exact cause.

When you have finished preparing tomorrows ship even if a popup shows that a container is finished preparing and it's your last container, don't dispatch it. You can either close that popup and open the seaport and then dispatch it or you can reload the game and then open the seaport and dispatch it.

Tiger
Jul 14 2023, 06:02 PM
WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0


tried exchanging the gifts i had 83 for carbonated water and got the error
then i reloaded and tried exchanging for seawater bait and it allowed me to accept all at the same time without the error message just wondered if that might have had something to do with it mods :)

Thanks Alexm2012,

We will try the carbonated water, at the moment we don't think it's the amount exchanged as it's happening with different amounts. It doesn't seem to be happening to everyone either so it's being a pain to pin down.

Have you had it again since this morning? If you need carbonated water again later, see if the same thing happens with that.

BarbLH
Jul 15 2023, 12:00 AM
UPDATE, hope this info is helpful:
First Attempt:
I had a lot of gifts when I came back online so I decided to just Accept All. I was able to return gifts, too, with no trouble.

But if I used Exchange All I get the same error as previously reported.

Second Attempt:
I tried Exchanging each gift individually. I clicked Accept All and got the same error message.

Third Attempt:
I tried to Accept All (like the first time). I got the same error message.

PS: NP with the ship

Thanks BarbLH, all information appreciated!

We've had no problems exchanging for eggs nor have we had problems exchanging far more gifts than that either so we will keep looking for a cause. As you know we have sent this off. You can also contact the support team about this issue so they also have the information as they will likely be gathering it to add to what has already been sent off.
If you are playing on the Website you can use this link to contact them:
https://apps.slashkey.com/farmtown/settings2/support/
If you are playing on Facebook please use this link:
https://apps.facebook.com/farmtown/settings2/support/


Your ship I am afraid I don't have great news other than it's not related to this issue with gifting. That popup is likely to show up now until you start preparing your next ship, at which time it will clear. There isn't anything we can do to fix that. I am sorry.

This can happen when you are idle on your farms and when you go to dispatch the popup that asks you if you want to dispatch doesn't show on top of the ships logbook when you click on dispatch. Unfortunately it can seem to happen at random as well, most of the time it's fine and as it will not reproduce consistently every time it's been tested it's very difficult to find the exact cause.

When you have finished preparing tomorrows ship even if a popup shows that a container is finished preparing and it's your last container, don't dispatch it. You can either close that popup and open the seaport and then dispatch it or you can reload the game and then open the seaport and dispatch it.

keith of maisie farm uk
Jul 15 2023, 12:54 AM
i along with other ft players are no longer happy with the way farm town has gone. I found it boring now and I am packing it up like many others have done.

part of the fun of playing ft was that I used to multi-send out gifts to all my ft friends every 2 hours or so but now I can only send out one gift to my ft farmers friend every 2 hours ..


i feel myself that the game has gone in the wrong direction and i am joining the others that have left farm town behind..

goodbye KOM FARMS UK.:mad

Tiger
Jul 15 2023, 05:30 AM
WARNEXCEPTION: ERROR Ajax: Error decoding json:
fail - Exception: Newtonsoft.Json.JsonReaderException: Unexpected end when reading JSON. Path '', line 1, position 4.
at Newtonsoft.Json.JsonTextReader.MatchValue (System.Boolean enoughChars, System.String value) [0x00000] in <00000000000000000000000000000000>:0


tried exchanging the gifts i had 83 for carbonated water and got the error
then i reloaded and tried exchanging for seawater bait and it allowed me to accept all at the same time without the error message just wondered if that might have had something to do with it mods :)

UPDATE, hope this info is helpful:
First Attempt:
I had a lot of gifts when I came back online so I decided to just Accept All. I was able to return gifts, too, with no trouble.

But if I used Exchange All I get the same error as previously reported.

Second Attempt:
I tried Exchanging each gift individually. I clicked Accept All and got the same error message.

Third Attempt:
I tried to Accept All (like the first time). I got the same error message.

PS: NP with the ship

Hi Alex2012 and BarbLH,

The devs were able to reproduce the error and started working on it while I was gone for the night. Hopefully it should be fixed soon. It may be worth you running the slashkey memcache when you are logged into the website, then log out of the website and back in before you try again to see if it's still happening.

https://apps.slashkey.com/farmtown/play/?do=clear_memcached

Alexm2012
Jul 15 2023, 05:38 AM
Tiger

massive thanks to the devs i was just able to accept 100 gifts with exchange all and accept all with 0 trouble.

Huge thank you for always ensuring the game runs as smoothly as possible.

marymarcel
Jul 15 2023, 08:22 AM
Hi All :)

From Raul notes for the New Release:

Post Release Updates - July 15th, 2:50AM

- Bugfix: Accept All gifts sometimes not working, showing errors in the console.

marymarcel
Jul 15 2023, 04:30 PM
Hi Farmers :)

Raul has just posted the following:

Post Release Updates - July 15th, 4:30PM

- Bugfix: More scenarios where Accept All gifts was still not working, showing errors in the console.

Alexandra_J
Jul 16 2023, 02:56 AM
I know that our neighbours who haven't registered for the new website will lose their farms, but will they automatically be deleted from our neighbour bar/buddy list or would we have to delete them ourselves?

Taz D
Jul 16 2023, 09:03 AM
I know that our neighbours who haven't registered for the new website will lose their farms, but will they automatically be deleted from our neighbour bar/buddy list or would we have to delete them ourselves?
Hi Alexandra J,
Their farms will still be there even if they have not registered for the website, so you will have to remove them yourself.

rodneycs
Jul 16 2023, 03:04 PM
But there is no point in using the new website as you cannot post facilities from there so Farm Town is coming to an end on Thursday. Good Bye Farm Town.

marymarcel
Jul 16 2023, 03:09 PM
But there is no point in using the new website as you cannot post facilities from there so Farm Town is coming to an end on Thursday. Good Bye Farm Town.

Hi rodneycs :)

We have that options since we started working in the website.

You post facilities as usual, but they will only be posted to Facility Wall requests and your friends will work your facilities from there. When you post, you will see a brief message saying Request sent.

You can also work your friends facilities from Facility wall requests. To go to Faility wall requests you have to click en your My Requests tab.

JudyD1651
Jul 17 2023, 09:11 AM
But there is no point in using the new website as you cannot post facilities from there so Farm Town is coming to an end on Thursday. Good Bye Farm Town.

It may be coming to an end for you but not for a lot of us who know how to use the new website. I personally love the new website. I would like to thank all of Slashkey's team for all of their hard work. They are truly amazing, brilliant, gifted, creative, I could go on and on. Where else do you find a game like this?!

Taz D
Jul 17 2023, 09:57 PM
Raul has updated the release with the following:


Post Release Updates - July 17th, 10:40PM

- Gift Manager bugfixes and improvements:

a) New 'Select ##' button in the Select Friends screen to select up to 50 farmers at once when sending gifts or train boosts

b) Bugfix: When using the Store Ingredients/Animals/Plants button in the Gift Manager, the stored gifts were not removed from the screen

c) Bugfix: If you have multiple pending gifts from the same farmer and that farmer is not your neighbour or buddy, if you click the Manage button under the picture and add the farmer to your neighbours or buddies, the Manage button remains on the screen until you close and re-open the Gift Manager

d) Bugfix: If you have farm pass goals to send or accept gifts, you will have to reload the game after sending or accepting gifts in the Gift Manager for farm pass goals to update

e) Bugfix: Pending gift count sometimes not fitting in the red circle

Note: In order to save storage space in our servers, pending gifts that are not accepted in a 60 day timeframe will be removed automatically.

Taz D
Jul 18 2023, 03:19 PM
Hi All,
Raul has added the following update:


Post Release Updates - July 18th, 3:30PM

- Bugfix: The 'Select ##' button was showing up when sending train boost requests, it should only show when sending gifts.


Post Release Updates - July 18th, 5:25PM

- In the farmtown.com (http://farmtown.com) website, you can now ask your friends to send you more of a specific gift by using the 'More' button in your Gift Manager -> My Gifts section. They will see your request in their My Requests -> Other Wall Requests section and will be able to send you the gift from there.

pete5560
Jul 19 2023, 12:04 PM
i like the select ## for train boost. please bring it back

marymarcel
Jul 19 2023, 05:05 PM
Hi farmers :)

Raul has just posted the following:

Post Release Updates - July 19th, 5:40PM

- Enabled the capability to buy Farm Cash in the farmtown.com website for all players. We currently accept payments via Paypal or Stripe, the 2 leading payment processors globally. Notice that both services allow you to use your credit card to pay.

petals
Jul 19 2023, 05:27 PM
The new game site is so much better than what was on Facebook. You developers have done an awesome job. Everything is faster! Love the overall size, easier to work with. The ease of sending gifts is great! Buying farm cash is even easier and faster. I have been playing since 2009 and am glad to be free of facebook.

Thanks

Tom C
Jul 19 2023, 05:46 PM
I see the bank is now working in the new site, but why does it say 25% bonus, looks like he same price to me for the same amount of farm cash.

Taz D
Jul 19 2023, 05:50 PM
I see the bank is now working in the new site, but why does it say 25% bonus, looks like he same price to me for the same amount of farm cash.
Hi Tom C,
When you buy the larger amounts you have always gotten the bonus amount above the lower buying amounts. That is what it is referring to.

Early Girl
Jul 19 2023, 06:13 PM
Thank you Devs for all your hard work to make this all happen. Payments work great - and easy. Bye Bye FaceBook :-)

DitzyLuvBug
Jul 19 2023, 06:21 PM
Why does it say 10% bonus and I bought 55 fc and didn't get 10% more?
Please what then does 10% mean. Thanks.

Taz D
Jul 19 2023, 07:39 PM
Why does it say 10% bonus and I bought 55 fc and didn't get 10% more?
Please what then does 10% mean. Thanks.
Hi DitzyLuvBug,
When bought the 55 FC, then you got 10% more than you would have gotten if you had bought the 25 FC twice for the same price. Spo if you bought twice the 25 FC you would pay $10 and gotten only 50 FC. But if you bought the 55 FC for $10 then you got an extra 5 FC (10%) over the 50 you would have gotten for the twice 25.
When you buy the larger amounts you have always gotten the bonus percentage amount above the lower buying amounts. That is what it is referring to.

DitzyLuvBug
Jul 19 2023, 08:19 PM
Hi DitzyLuvBug,
When bought the 55 FC, then you got 10% more than you would have gotten if you had bought the 25 FC twice for the same price. Spo if you bought twice the 25 FC you would pay $10 and gotten only 50 FC. But if you bought the 55 FC for $10 then you got an extra 5 FC (10%) over the 50 you would have gotten for the twice 25.
When you buy the larger amounts you have always gotten the bonus percentage amount above the lower buying amounts. That is what it is referring to.

Did this send to you again when I corrected the percentage? If so, didn't mean for it to do that as I understood answer.

Anyway, I just tried to use Stripe and it isn't coming up at all. PayPal worked fine but when I tried Stripe it didn't do anything and didn't take me to enter credit card info?

Taz D
Jul 19 2023, 08:29 PM
Did this send to you again when I corrected the percentage? If so, didn't mean for it to do that as I understood answer.

Anyway, I just tried to use Stripe and it isn't coming up at all. PayPal worked fine but when I tried Stripe it didn't do anything and didn't take me to enter credit card info?
Hi DitzyLuvBug,
Mine is set up with Paypal so it automatically takes me there. I don't have the Strip option, so it may be that since you have used PayPal you may not be able to change. We will look into this.


EDIT: You have to click which payment method you want to turn it green, before you click on the amount. I was able to purchase with my mastercard with no problem.

DitzyLuvBug
Jul 19 2023, 09:03 PM
Hi DitzyLuvBug,
Mine is set up with Paypal so it automatically takes me there. I don't have the Strip option, so it may be that since you have used PayPal you may not be able to change. We will look into this.


EDIT: You have to click which payment method you want to turn it green, before you click on the amount. I was able to purchase with my mastercard with no problem.

I clicked on Stripe, it turned green (attached pic)but never goes any further for me to enter anything. I would hope I could switch between the two if I didn't want to use PayPal next time but selected Stripe to use for credit card next time I buy? I will wait until you get an answer before you tell me maybe to try again. Thank you!

Taz D
Jul 19 2023, 09:09 PM
I clicked on Stripe, it turned green but never goes any further for me to enter anything. I would hope I could switch between the two if I didn't want to use PayPal next time but selected Stripe to use for credit card next time I buy? I will wait until you get an answer before you tell me maybe to try again. Thank you!
Hi DitzyLuvBug,
I didn't have any problem with using either. I selected the payment method first, then clicked to select which amount I wanted to buy. It took me to the correct one each time. So yes you should be able to switch between the 2 options without any problem. You have to select payment method first. Then click on Select on the amount you want to buy.

KnittyGirl
Jul 20 2023, 12:23 AM
I just have to commend everyone involved in creating, maintaining, troubleshooting and just answering our questions about Farmtown. I have been playing this game for over 10 years and I am so very happy that the powers-that-be have created its own website. I'm enjoying playing this game so much more now. Thank you Developers! Thank you Administrators!! Thank you Moderators for so patiently answering our thousands of questions!!!! THANK YOU!!!!!!

marymarcel
Jul 21 2023, 05:53 PM
Hi Farmers :)

From Raul's notes for the New Release:

Post Release Updates - July 21st, 5:15PM

- The 'Preferences' section located in the Account tab in the farmtown.com website was replaced by a new 'Profile' section. In addition to changing your avatar name and gender, now you will be able to change your real first name, your email and your password. Here are some rules:

1. Your real first name must contain only letters, no spaces or numbers

2. Your password must be at least 6 characters long

3. In order to change your password you must have access to your current email. If that's not the case, then you must change your email first for an email that you have access to, since we will be sending you security codes to that email.

4. In order to change your email you don't need to have access to your old email, but you do need to have access to your new email. Keeping a valid email as your farmtown email is very important since this is the only way you will be able to recover access to your farms if you forget your password.

In the future you will be able to change your picture as well, either by uploading a new one from your PC or by using the Facebook Login system to allow the game to automatically download and use your current Facebook picture.

rodneycs
Jul 23 2023, 12:58 PM
Good Bye Farm Town. I have invested a lot of money in you. As you cannot post facilities from the new website then Farm Town has come to an end. Good Bye Farm Town.

Clohar
Jul 23 2023, 01:09 PM
Good Bye Farm Town. I have invested a lot of money in you. As you cannot post facilities from the new website then Farm Town has come to an end. Good Bye Farm Town.

You can post facilities from the new website as e were doing on FB. The only difference is that there won't be a post made on FB but only under the tab MY REQUESTS and then the option SHOW FACILITIES WALL REQUEST. All post to work friends's request to work their facilities are there

BamaMike
Jul 23 2023, 01:35 PM
You can post facilities from the new website as e were doing on FB. The only difference is that there won't be a post made on FB but only under the tab MY REQUESTS and then the option SHOW FACILITIES WALL REQUEST. All post to work friends's request to work their facilities are there

He is wanting it to appear on Facebook the way it has always popped up on a person's wall. I have never worked others factory post like that but apparently that is a deal breaker for him to keep playing Farmtown.

Charlie Manylayers
Jul 24 2023, 08:36 AM
Looks kike as of 8:16 Cebtral time Facebook has Deactivated it farmtown access.
Thank you Devvs and team for having FARMTOWN ready to RICK!!

my working farm link is: https://apps.slashkey.com/farmtown/play/?farm_id=100000030532483

amanda1955
Jul 24 2023, 05:16 PM
can someone please give me the link for meme cache for website dont know where to find it as lost it

marymarcel
Jul 24 2023, 05:57 PM
can someone please give me the link for meme cache for website dont know where to find it as lost it

Hi amanda :)

This is the link, try to save it in your browser

https://apps.slashkey.com/farmtown/play/?do=clear_memcached

Perico429
Jul 24 2023, 06:53 PM
Quick question: How do we use memcache with the new site?

marymarcel
Jul 24 2023, 06:55 PM
Quick question: How do we use memcache with the new site?

Hi Perico :)

You use it the same way you used in Facebook but with this link:

https://apps.slashkey.com/farmtown/play/?do=clear_memcached

Perico429
Jul 24 2023, 07:44 PM
Thanks, I was needing the new url.

marymarcel
Jul 24 2023, 09:17 PM
Thanks, I was needing the new url.

You are welcome Perico :)

Taz D
Jul 28 2023, 05:40 PM
Raul has updated the release with the following:


Post Release Updates - July 28th, 5:20PM

- New 'Restore Purchases' button in the Bank screen. If you buy Farm Cash and is not added to your account due to connectivity issues or your browser crashed in the middle of the transaction etc, you can now go back into the game, open the Bank screen and click the Restore Purchases button at the bottom right. This will go through all your recently interrupted purchases and if the purchase was completed on the Paypal or Stripe side, we will add the Farm Cash to your account automatically.

This should work for all new purchases and for some of your past week purchases as well. If for some reason the game cannot restore your purchase, please send an email to billing@slashkey.com and we will research and respond promptly.

We have noticed that for some players when they click the Paypal or Stripe button, they see no new Paypal or Stripe browser tab, this is most likely due to popup blockers, please try disabling your browser extensions or use another browser to complete the purchase.

- Most pictures inside the main game should be showing correctly now. There could still be some broken pictures outside the main game, we will be fixing those in the coming days.

- The Signup feature is now live. New players without Facebook farms can use the green Signup button to create a new account in the Farmtown website. For players with Facebook farms that haven't registered in the new website, please send an email to support@slashkey.com , we will guide you through the process of registering in the new website and recovering access to your Facebook farms.

In the future, we may create a Chrome extension or a Windows App that you can use on your own to help us authenticate you and grant you access to your Facebook farms.

Note: There is a new rule for *new* players signing up in the new website when sending Farm Cash gifts to other players. They can send as much Farm Cash as they have bought themselves, Farm Cash earned by leveling up or any other way cannot be sent to other players. This is to mitigate the creation of fake accounts in the new website with the sole purpose of leveling up and sending Farm Cash to other players.

JaggerMister
Jul 28 2023, 08:17 PM
How do the new farmers add neighbors? My friend Keegan joined and is all alone. :(

Taz D
Jul 28 2023, 08:41 PM
How do the new farmers add neighbors? My friend Keegan joined and is all alone. :(
Hi JaggerMister,
You can meet him in the inn for you 2 to become neighbors using the menu when you click on the avatar. For more there is a thread in the Social section called NEW - Neighbour/Buddy Requests that they can find more who are looking for neighbors. If they register here in the forums they can also post a request in that thread.

storm36
Jul 29 2023, 06:18 AM
Hi I just noticed that some of my neighbor's pictures are now broken links as is mine and their photos were showing as of 6am EST this morning. I logged into the game and mine and their photos were showing but when I moved from the farm/play window to the Show Other Wall Requests option neighbors whose photos were showing were now just showing broken links, I know the team is working on them just wanted to bring attention to the fact photos that were showing until this morning no longer are.

KeeganReardon
Jul 29 2023, 08:19 AM
Hi JaggerMister,
You can meet him in the inn for you 2 to become neighbors using the menu when you click on the avatar. For more there is a thread in the Social section called NEW - Neighbour/Buddy Requests that they can find more who are looking for neighbors. If they register here in the forums they can also post a request in that thread.

Thank you so much!

marymarcel
Jul 29 2023, 08:51 AM
.IT IS FIXED!! PLEASE TRY AGAIN!!


GAME IS DOWN!

We have emailed the developers to let them know about this issue.

Please be patient while they test and fix the problem

Thanks all!

FF1976
Jul 29 2023, 03:18 PM
I've noticed there isn't a way for new people to join the game. I'm sure you know there is always "churn" with people leaving and new people coming in. If there is no way for new people to come into the game we will loose most of the players over time (after all nobody lives forever).

Taz D
Jul 29 2023, 03:21 PM
I've noticed there isn't a way for new people to join the game. I'm sure you know there is always "churn" with people leaving and new people coming in. If there is no way for new people to come into the game we will loose most of the players over time (after all nobody lives forever).
Hi FF,
I moved your post to the current release thread.

If you look on the Login page there is a button to register for new farms. This was just released yesterday.

FF1976
Jul 29 2023, 03:30 PM
I'm glad to know that.

rockcandymountain
Jul 30 2023, 07:50 PM
How people will learn about Farm Town without it being listed as a game of Facebook?

Taz D
Jul 30 2023, 08:34 PM
How people will learn about Farm Town without it being listed as a game of Facebook?
Hi Rockcandymountain,
By word of mouth or however the developers decide to advertize it.

poof3013
Jul 31 2023, 11:10 PM
I just loaded FT and the Farm Pass isn't there.

mehansen
Jul 31 2023, 11:10 PM
I am not seeing FarmPass on my farm. I found a way to pay for it and still hasn't shown up Any suggestions or reason why it isn't showing?
I just had an email that the money was paid through PayPal.

jerrbearsr
Jul 31 2023, 11:12 PM
No new farm pass

Taz D
Jul 31 2023, 11:29 PM
I just loaded FT and the Farm Pass isn't there.

I am not seeing FarmPass on my farm. I found a way to pay for it and still hasn't shown up Any suggestions or reason why it isn't showing?
I just had an email that the money was paid through PayPal.

No new farm pass
Hi All,
Please read the note in the Banner above your farms. the new farm pass will be released in the next few days.

amanda1955
Aug 01 2023, 03:59 AM
just wondering why my name is no Longer showing my avatar name was removed which was aussie mandy but when went to trade warehouse and I typed a message amanda came up on the message

Tiger
Aug 01 2023, 06:45 AM
just wondering why my name is no Longer showing my avatar name was removed which was aussie mandy but when went to trade warehouse and I typed a message amanda came up on the message

Hi amanda1955,

Uploading a picture isn't possible at the moment to correct your missing profile picture. The devs are still working on some of the disappearing profile picture issues, we do not know if it will be possible to correct them all yet.

For your Avatar name, try clicking on the Account tab at the top of your game screen, then click on the Profile section and you should be able to add the avatar name you want there. When you have entered the avatar name please remember to click on Change so that it is saved. Then try reloading the game and see if at least your Avatar name is showing up.

EDIT To Add: If you are still having difficulty after trying this please let us know and we will try to get your avatar name fixed for you.

Alexm2012
Aug 03 2023, 05:54 PM
any news of an update? or we not getting 1 for july/august

marymarcel
Aug 03 2023, 06:13 PM
any news of an update? or we not getting 1 for july/august


Hi Alexm :)

No, we do not have any news about the next Release.

marymarcel
Aug 07 2023, 02:56 PM
Hi Farmers :)

From Raul's notes for the New Release:

Post Release Updates - August 6th, 5:40PM

- Bugfix: Missing pictures outside the main game

- Bugfix: Some missing pictures inside the main game

- Bugfix: Some players outside the United States were experiencing errors when purchasing Farm Cash

- When purchasing Farm Cash, if you have some kind of browser popup blocker installed, the Paypal or Stripe page to complete the payment may not open as expected. When this happens, you now have the option to retry your payment in the same browser tab where your game is running, this way the popup blockers will not interfere and the Paypal and Stripe pages will show up correctly. When you are done with your payment, you just need to reload the game and your Farm Cash will be automatically added to your account.

- When purchasing Farm Cash, if you complete your payment in Paypal or Stripe but there is an unexpected error in the game, computer or network that causes the purchase to not be automatically recognized, you just need to reload the game as usual, and your Farm Cash will be automatically added to your account.

- Bugfix: After loading the game, sometimes a mail icon was showing up in the left edge of the farm, also, all tools in the toolbox were enabled even when not owned

amanda1955
Aug 07 2023, 05:21 PM
only have one Facebook account but do you need to create another Facebook account to have 2 slash key accounts

Taz D
Aug 07 2023, 05:23 PM
only have one Facebook account but do you need to create another Facebook account to have 2 slash key accounts
Hi Amanda,
No you don't have to have any now since the game is not on Facebook.

PestoFarmer
Aug 07 2023, 07:49 PM
Disappointing that there was no information in the 8/6 update about the Farm Pass now that we are into the 2nd week of the month. Unless I missed something?

marymarcel
Aug 07 2023, 09:14 PM
Disappointing that there was no information in the 8/6 update about the Farm Pass now that we are into the 2nd week of the month. Unless I missed something?

Hi PestoFarmer :)

You didnt miss anything. As far as we know Farm Pass information could be added with the next release.

amanda1955
Aug 08 2023, 04:03 AM
Hi Amanda,
No you don't have to have any now since the game is not on Facebook.

how do create another farm on slash key without wiping out the 1st which was trying but it said would replaying existing farm don't need that think wont bother trying so can post stuff on Facebook like others are doing

bluehair
Aug 08 2023, 05:18 AM
I have made a 2nd account,..you will just need a different email..I use one farm on chrome and my main farm on firefox